After searching at two other well known local craft/fabric/hobby stores for the type of artificial flowers my wife was looking for we ended up here. Michaels had everything we were looking for and a whole lot more. The prices on comparable items from the other stores seems to be somewhat less expensive at Michaels. Its nice to know this store is a good resource for future projects.

I did not have a bad experience here. My only problem is that all while I was walking through the store no one asked me if I needed help. Once Im getting ready to leave, then I get asked.

I wanted to purchase a Lemax Halloween house. I was told there is no box, which was ok with me. What was not ok is that I requested the adapter to go with it, and was told there was not one, and the associate was maintaining the houses aren’t sold with one. How is someone supposed to use a house that lights up, with no adapter? I do understand it was a display item, but if someone is willing to purchase product with no box, adapter, and has been out for people to mess with, then why can there not even be a small discount for it? In the past I have bought display houses and with the adapter for a tiny discount. I’m not expecting something for nothing, this house is still $51 without tax! I would have loved this house to add to my collection, but the way the situation was handled was not customer friendly. By the way, I’ve been collecting Lemax for years, and they always come with plug ins. The adapter by itself starts at about $18.

Michaels are everywhere. I am a fan and will shop where my desired items are in stock. But if Im just browsing I will drive past 2 Michaels to go here. They have great inventory and staff are just friendly.

The framing department staff aims to please . Barbara was fantastic and should teach classes in customer service. She was professional and thoughtful.

Friendly staff, well stocked store. I did a pick up and had 0 issues. The staff is very attentive, offering assistance every time I encountered someone.

Everything is very good price I would love to go there on Christmas beautiful and clean store and good customer service highly recommend .

The store was very crowded with product making shopping hard and social distancing even harder. I love the product, though, and the checkout team was fantastic and quick

I love this Michaels.Staff is very friendly and wait times are appropriate.Many items at good prices. I love the seasonal decor and the app offers great discount coupons.The staff will always help with getting the best deals!I shop here often and never disappointed.

Social distancing followed. In and out quickly.

Ordering online for in-store pickup was a breeze. And they even honored a coupon I had recieved after ordering. Great customer service, selection and safety.

Did not have what I wanted.They do not carry an archival matt glue/adhesive.

Good selection for arts and crafts and the typical discounts make it nice too

Great variety and great service

Good sales and another of beautiful choices

Annoying when you go Halloween shopping 2 weeks before and all there is is xmas stuff

Large store, clean and very nice selection.

Had well stocked shelves and great customer service

They always have everything I need

Rudest staff. Especially manager on duty in evening. Do not bother her with questions regarding an item because she doesnt have any knowledge of products in store. Store was a mess. What happened to the Customers Come first?

Overall I love the store and most of the staff are friendly and helpful when needed, but the discounts & sales that you think your getting when you have a reward account isnt worth any discounts because prices are increased or the sale price doesnt allow you to use coupons. Only full retail ideas.

Understaffed and no help. Almost rude.

Love the sales. My kids enjoy coming too.

Its a nice place to shop for crafts but not many choices for Christmas decorations tho. Other than that, nice, clean & nice cashier! God bless Michaels!

Almost every store I know will match their online price. However they do not. The cashier said I could order it online and pick it up the same day if I wanted the sale price. Its silly! So I asked if I could just place the order right there and take the one I had in my hand. She said unfortunately I would have to wait for their system to show my purchase order, and that could take anywhere from a few minutes to a few hours! That is insane!!!

The best store to buy seasonal decorations, handcrafts, coloring books, etc

Very grateful action of anything that you need for crafts theres really nothing else I can say about that they also have a photo framing shop and also if you have a degree on a frame their degree they can do that for you as well highly highly recommend

Went to Michaels to help my son with his rain forest diorama. We found everything we needed.

Got all my stuff for making a candle. Coupon is always a money saver since items are a bit expensive.

Always can find everything I need. Great deals and customer service is on point

Great selection of vinyl for cricut

Always spend way to much money here, but I get so much is all good.

A little too expensive but an awsome store associate need people skill i saw a joung girl alsmost run over customer and didnt apologize and was rude as heck

I love stopping in Michaels for clients closing gifts as well as decorating at home. The Christmas goodies are so fun!

Had a good selection of my Happy planner. Nice staff.

Great selection of art supplies . Honors all hobby lobby coupons . Staff supportive.

This place is wonderful, makes me feel like a kid at Christmas.

Went here to get string for my moms project and the string is really good and holding up its durability!

Walked around looking for help for 10 minutes. Only 1 cashier to be seen. When I finally found someone (who was now helping the cashier) who knew the product I was looking for, she said they didnt have it. Ok...fine. I told her there should be at least one person in the floor to help customers. She said they were just opening and people where just getting in...It was 1:30pm on a Friday.

Always having great deals and polite people working there

Lets get crafty!!

Athena and Morgan are incredible. They are what customer service should be like. Great people

Not the variety for my project that I was shopping for.

Great sales and offer coupons. Have tons of arts and crafts

Very fun place

Always a pleasure to shop here...easy to find what you need

Clean, well organized and friendly service.smiles

Big yarn sale and fully stocked. Cool beans!

Good place for craft suppljes for any age.

Framing is way over priced. Other goods are quite reasonable

Love this place. Didnt realize how much cheaper they are than other places, but after going to a few to look for Cross stitch materials I saw. Much cheaper and their thread isle is so much cleaner. I do wish they had more inventory when it comes to cross stitching.

I could spend hours and hours here, if it wasnt for my back I would ask for a job!

It’s Michaels... what more can I say? The store is clean and the staff is always available and happy to help.

I love taking my dog with me everywhere and they are dog friendly. Great plethora of crafts.

The selection is good, prices are mostly reasonable (a few fancy overpriced items) and the staff were incredibly helpful. I went to find frames for my Mother in laws birthday and they helped me pick them out and even find the other ones I needed at a nearby store and have it held for me.

Very helpful with my picture framing project

Their floral department is top rate along with their storage boxes. Also, their frame department is professional and so nice. I love this store

Always great deals and friendly customer service!

Such great variety & easy to find what you need.

Lovely store amazing xmas decor and great deals

Need to carry on hand more of their merchandise other than that love shopping there. Hate having to go from one Michael to another to get the amount of merchandise I need.

Need more selections

I love the variety, sales, and everything inside here!

Good store for hobbies and crafts. Good customer service.

I can always find what I need at Michaels and I love love love their pricing

They had most of the things we were looking for... Though some of the prices were a bit high. However, we did get some Clearance Items at GREAT prices !

Yarn sales and yard sales I love their yard service is nice isles her claim just wished it 170 miles away

Its expensive. But shop with coupons or wait for specials. Its a very fun store to be in.

If you like crafts. You live Michaels. Sign up for coupons and save money. Helpful staff. Well stocked

Michaels is awesome. We need more in my area. One is simply not enough. They have a sale going on right now. As always.

Awesome

Such a great place to shop for materials for hobbies and photography.

Excellent selection of craft items. No scrappy music playing in this store. Very helpful staff.

Clean and great service is provided. Awesome craft ideas.

Have a lot of things, but Hobby lobby is better!

Overall good place to shop. The store is neat and the staff was helpful.

If I can find someone to help me I feel like Im bothering them. I went in when I first moved to the area four years ago and felt the same way. I thought I would give it another try a couple of weeks ago and imagine my surprise when nothing had changed. Too bad, the location is great but I think Ill shop elsewhere.

They have a lot of fun crafty items.

The cashier was wonderful at offering information for a future tie dye project I want to do with my little girls. She helped with information on what would be needed to prepare and do the actual work and what dyes would work better for my 4 and 5 year old girls and just plain helpful overall!

Great service. They found exactly what I was looking for right away.

They have everything and more!

I found what I needed. I am a male and do not typically come to these types of craft stores so I cant speak as to whether is is better than another. I think its really all about the sales which im not sure if they have good sales.

Generally have a lot of good stuff but prices are not always great.

I can always find what I need for a project.

Lots of stuff for crafting.overwhelming a bit. Especially if you want to go in and get out like men do.

Love to come here. Friendly staff and always stocked

My go to place for reasonable frames for photos, some art supplies.

Dont carry a decent variety of Testors CreateFX enamel markers. Associate couldnt help or was unwilling to put forth effort to help out.

Everything was nice. Huge selection

Nice store big variety but pricey if you dont have a coupon.

Founds the items I needed and plus had returns with no problems..good store

Pretty great overall, but the staff made it feel like I was punishing them by being there

Great place for crafters. I just didnt find what I needed. Not many helpers and the cashiers were a wee bit overwhelmed.

Amazing. So many crafting supplies!

Love it.

Good selection of crafts but prices are high unless you are using coupons. Find them easily online.

I recently had a HORRIBLE experience with the framing department at Georgetown Michaels. I took in 6 pieces of MY ORIGINAL ARTWORK for framing. I explained the labor and love I had put into a gift for my granddaughter on the birth of her baby. Joelleen assured she would take good care of it. I commented when I picked it up that it didnt look right. When I unwrapped it for photos, I was shocked to see a wrinkle all along the right side of the art. It appeared to have been glued together sloppily. It should not have been glued or whatever was done that RUINED the art! When I spoke to the framing department manager, Sheree, on the phone, she said she could refund my money if I return the materials OR give me a 25% discount, and itll be done in 1-2 days! Neither of these is satisfactory to the great grandmother of a baby BORN today who has spent a week recreating the artwork because a framer was having a bad day! I am beyond dissatisfied! I had to give this 1 star to post it. I would remove it if I could. Pick another place to have your special piece framed!

Very small store. Signs in one area that should also be in another area (since they have like items displayed in different areas), so you dont know if what you pick up is on sale, or if you will have to use your coupon. They do have a scanner, if you can luck into finding it. Also, good luck in finding ANYONE to help you. There was one cashier checking out customers. We walked completely around the store for a good ten minutes, and didnt see anyone. During our search for an employee, we decided to use the restroom, which was out of paper towels. A note on the door said to notify a staff member if the restroom needed attention, but of course, we were having a problem even finding a staff member. Finally found somebody, but she couldnt help (wed forgotten about the restroom paper towels by then so didnt tell her about that). We had to wait for the cashier to get an item down from the wall.

Helpful and patient staff, lots of craft choices.

Love this place it gets my creative juices going!