My family and I had a great time here for Labor day weekend. It was my wife and stepsons first time, and despite the Covid 19 measures in place they had a blast. The park was clean, and we had positive staff interactions all day. We arrived at 11 a.m. and shut the park down at 6 p.m. I would have given 5 stars, but with several rides being shut down only 4 stars. We were really thankful they were open, and it was a good time by all.

Great family fun. We always have an amazing time here. Love the lazy river and how a portion of it is indoors.... Super cool! The wings are the best Ive ever eaten!! Skip the funnel cake and get ice cream instead. Food is reasonable priced and gift items are too. Free parking or pay $5 for up close

I had a great time with my friends and family, facemasks and all, lolI really loved the water slides and the lazy river on an inter tube, the waves were awesome. They have an awesome sale going on in the shops, cheap shirts with the company logo and some cute outfits too.I had purchased the wrong item, that was not on sale. They returned it for me and allowed me to get the sale item I wanted that and gave me my money backI hope to return very soon.

Great, inexpensive place for some all day fun! Free parking! Get there when the park opens and bring your own lunch and all you have to pay for are the tickets. Some Covid related restrictions right now, so the place isnt packed. Rides were super fun. Kids really enjoyed it and would definitely recommend.

We had a blast!!! Very nice staff. Great food. We drove a little over 5 hours and it was so worth the trip!!! I cannot wait to go back!!! The lines at the water slides were long but we didn’t wait more than 10 mins.

Awesome Water Park, I would have given it a 5 Star but some of the Park and Rides were not open, To be fair this was known ahead of time and the park gave a discount on the tickets. The Lazy / Raging River was awesome and Long and had awesome big waves, best I have been at so far. The Biggest Water Coaster was cool as well and one of the slides was tall and dark however certain parts were lit up with neon colors making for an interesting descent. I would highly recommend this water park.

Ive been here a couple of times, and its always been fun,but this last time we went they didnt have the waves on in the torrent river which is one of the highlights of this water park. So my suggestion is look ahead of time to make sure the attractions you want to ride or do are available the day of. Its still a fun park, lots of tables, picnic areas, restrooms, and stores.

I purchased four season passes for me and my family. Today I was informed that I could not make a reservation to visit the park because they were at capacity. Their website gave me to opportunity to visit the park if I purchased another ticket. When I talked to the customer service center they told me that they only let a certain number of season pass holders in the park. I feel like a second class customer because I purchased a season pass. I will be doing that again.

NO Swimming Underwater with Goggles says some random dude drinking a beer. He gave the impression that he worked there. A beer in hand and an employee? To be safe I fell to submission of his request because he sure looked like one of those Democratic Yankees. One know the ones who eliminated diving boards from public pools.

This place is awesome and never insanely busy. The new slides are so dang fun we did them 2-3 times each. If you don’t making the hour drive to Galveston and the $50 ticket price, grab your stuff, grab the family and head to this Park!

This place is amazing! Gave me so many awesome memories as a kid! Hopefully it won’t ever shut down. :)

Its OK... nothing like New Braunfels. But the wife wanted to see the ocean and I wanted schlitterbahn so here we are.

Covid has them herding you like cattle and 1/3 of the attractions closed with shortened weekend only hours for full regular operation prices. Schlitterbahn is supposed to be a premier water park but compared to other water parks I have visited, this one is sub par on a good day... Will not visit this one or suggest it to anyone visiting the Houston, Galveston area.

Tsunami wave closed(my favorite thing about the park) love that the employees wore mask and so were a lot of guest and at a time that were in its nice to see people following the rules and being safe out here but overall we still had a good time going round and round on the White Water River !!! So much fun

Had a good time with the kids. A couple rides closed due to Covid19 . But great family time

This was a great place to visit with my children and my parents. We attended a special event here and got a behind the scenes tour while there. Aaron was a great tour guide who shared lots of interesting information with us. Schlitterbahns indoor water park was the only part actually open for swimming as it was very cold but I cant wait to come back next summer to visit the rest of the park!

This place is awesome!!! I would recommend that you bring your own food, snacks and drinks. Most of the teenagers that works in the kitchen areas do not wear gloves and do not keep their area clean. The funnel cake was good.

Was mad fun baby! It wore out the whole family we didnt do anything but sleep the next day. Was worth every penny!

Hade a great time! You have to make reservations in advance!

This place is perfect I absolutely love it here we go here probably three times a year and are never disappointed.rent a cabin stay at the waterpark just have a nice weekend with the family or with your loved one its always an amazing time.

Very interested and relaxing. You get out of there stress free

Seems a little pricey, but they do allow you to take your own food or drinks at no extra cost. They also provide life jackets and tubes for every ride for no extra cost also. And they do have lockers you can rent while you swim. The staff was very friendly and professional.

It is a very nice place to cool off in the summer time. I havent been but my siblings say its very fun with some epic water slides.

We enjoyed the Waterpark end of the deal but the food OMG DO NOT I REPEAT DO NOT BUY FOOD AT THE PARK. THE HAMBURGERS ARE SOY NASTY SOY PATTY AT THAT. AND FOR 12.99 ITS LIKE Throwing YOUR MONEY AWAY YOU WONT EAT IT... Iwas told the BBQ was no better and is 16.99 for chips and drink extra. Do yourself and your family a favor and bring food and snacks in your own cooler. Honestly Schlitterbahn should ashamed to offer such disgusting tasting food especially for the price. If they offered a better tastier selection Id have given them a 5

You make reservations and a set time to show up which was pretty organized.. However, what they didnt tell anyone was that almost half the park was closed off!!! And you still pay full price without a refund. So even with timed entry to control number of guests it was still crowded

They could have a line to let u in an out from smoking instead of rechecking in but overall it was fun my kids had a blast

Since the beaches in Galveston were closed for July 4th weekend, we went to Schlitterbahn and had a blast. Eventhough there was a good crowd, we were able to social distance and stay together. Most of the park was open, and so we were able to keep my son busy on a couple of the water slides and the lazy river. We closed the park down. Next time we are in Galveston, we will visit again

Although you can tell its aged, it was fun for my family. Restrooms need a lot of attention; back in my teen days I worked at a busier waterpark and keeping tidy restrooms was not impossible. The place didnt look very wheelchair friendly. Didnt try the food but it looked good.

Really enjoyed with my family the 2020 season, water is pristine clean and very cool.

I went on a busy weekend and I was very happy to see the amount of life guards they had on duty. Although its not the lifeguards responsibility to make sure MY kids are ok, its mine,,, It definitely made me feel super safe and comfortable to see the large amount of staff members working. They also had a Family Dyer for $3.00 that I thought was worth it. Only downfall is the amount of time it was to get in the park, since already had preprinted tickets, I still had to stand in line to get bracelets for about 20 mins, but overall it was a great experience.

Great place. Season pass is a good value for the money

Had alot of fun . Yes some of the park was closed. We still had a blast ...

An amazing day for the whole family of all ages.We’d not been here before and thought we would give it a try.It turned out to be the highlight of our family trip.The entry price was reasonable compared to the large amount of rides.The ride wait times were short - often by the time you climb the stairs to the ride there was zero wait.Highly recommend!

We bought water park tickets but couldnt attend due to family problems. So, we tried to sell it on ebay, but they voided our tickets.

Great family destination. Fairly priced. Get there early. You can bring your own cooler and food. But if not the food there is amazing.

I loved this SO much! The rides were absolutely amazing and the lifeguards were the nicest! Would highly recommend coming here!!!

This place for skinny peopleMost tower rides was for two with weight limitsYes the had scales at some rides to weigh you together.Some single rides was 250 and under and 400 and under for two ridesIm a grown man over 6 foot tall me and my gf could not ride together on anything.Great place for kids but would not recommend for couples that are combined weight of over 400 poundsLazy river was fun

Great park I think its worth buying the season pass my 2 year old had tons of fun as well as my 8th year old there lifeguard everywhere all kinds of food and bars in the water really fun very safe they pulled us from the water until the thunderstorm passed and it was safe to get in the water

Very disappointed ️! Drove 3 1/2 hours only to find out the wave pool was not working, when I went to customer service for help the young girl rudely asked me what do want me to do about it. I explained that we drove 3 1/2 hrs to use the wave pool and she just told me to get my family out of the park for a refund. I walked out of the park only to stand in line for an additional 30 min (before they put you on a list for a refund you have to show them that your family is out of the park) after all that fiasco only to tell me it will take 7 days for a refund. If you are planning a trip to use the wave pool it’s not worth it.. it’s basically a lazy pool only 2 other places were open. Sanitizing- I did not see any employees cleaning the tubs after use- kids life jackets when a child exited the pool they just gave it to another child with out cleaning it. I have been a loyal customer for years and that Friday I had visited the NB location which was very clean & great customer service! employees monitoring people getting into the pools, sanitizing tubs/life jackets after every use, maintaining social distancing for all park visitors & most of the park was opened.

We had a blast with our family for the day!! They allow you to roll your cooler in with food and beverages, which is awesome! They also offer some areas with free parking. Because summer is over a couple rides were closed and kind of a bummer, but overall it was still fun.

Although a few attractions were closed. Very fun experience. Park was clean and staff were friendly. Bring your own drinks/snacks to save some money. And wear plenty of sun screen!

Me and my family had a great time. It was nice to go Durning this Covid 19 pandemic cause the park was not super packed. The only downside was paying full price and only half the attractions open.

The place is the greatest.i always go here with my family my on easter day because its less crowded and the rides are easy to get with short lines.i loves the rides here the dragon blaster is my personal favorite but i enjoyed all the rides.great place to be with family never get bored.recommended to all

Great place to have a good time

Was fun. Some of the park is still closed for now. And some rides shut down and opened back up while we were there. But still had fun.

Not amazing but since you can bring our own food and drink you can get passed the over priced items so that helps. Lazy river will take you about 30 minuets to do a full lap. Good place to take family.

First time here, came in family and we can say is one of the best water parks ever. Has one section closed because it was September but anyway we had so much fun. I think the river is the best attraction because is unique, no one else in Houston has a river like this one, normally they are quiet but this has a crazy ride almost half of the way that is all fun with huge waves. Free parking and you can enter your own food and beverage. Lockers from 10 USD all day but the zone was a little stinky. Recommended water shoes. As all these parks the food is expensive but worth it. In general is a great place full of fun and family oriented.

I rarely post reviews but was massively disappointed in this park. I was extremely excited for this and left after 2 hours feeling robbed. The first half hour we had to wait for lifeguards to get ready. The website said full park and there were at least 6 major attractions that were closed that werent relayed to us. Everything was poorly communicated and was just an overall horrible experience

Dont go here if you have any concerns about covid and social distancing. The staff are wearing the mask and there are yellow 6 ft lines but i only found ONE other person that was abiding by that. Nobody wore a mask anywhere besides the bathroom. Crowded pools and lines for the rides. So if you care anything about that stuff, I wouldnt go right now.

Very dissatisfied with this park! I was told by one of the employees that most of the park was closed due to lack of staff, and they made me pay full price. Also he told me multiple people within the park has caught the corona virus from being there. I would not recommend

My todays experience was rather unsatisfied. I do understand these crazy virus times but its not ok to close half of the park and slides as well as lazy river is operated partialy. Stuff is slow and the communication between people at the bottom and people of the top of the slides is slow, so you end up waiting in the line to go down the slide even though a person in front of you is already out of slide in the bottom. And yes, there is no many people yet I am not allowed to have a cigarette anywhere, there is no more designated areas within premises. I wish theyd state online about the park is being partly open or close and that you cant smoke anywhere anymore but only outside the gates. Thank you Schlitterbahn team for being there but your management needs to change. Anyway, money wasted for nothing. Time consuming and far from what proper water park stands for.

UPDATE:Management stepped up and helped resolve the issue we ran into with our last visit. They were very understanding and helpful (Alex G.) and great at resolving the issue. We will be back making our 100th round of the Lazy River very soon.Should’ve left a review a while back but it’s never too late. We loved going to this place but on our last visit during fall which we knew they shut down half of the park but the lazy river would’ve been open we decided to buy 4 tickets and drive 3 hours to go there and chill in the lazy river all day, my son and his friend were very excited about it but when we got there, the wave making machine (if that’s what’s called) was not working and they’re keep telling us it will be on in 1 hour for almost 5 hours, we just stayed there in hope of riding some waves. But it never happened. It was basically like sitting at our own pool. One of the managers (Mike - if remember correctly) told us he will give us 4 tickets for another visit and asked for my phone number and email address. After calling every week for the next five or six weeks we finally gave up on the tickets, each time they’re telling me that I should get them soon but soon never came. Until this day my son still asking if we got the tickets so we can go back.

Had an awesome experience, great guest services, the staff is very helpful and friendly, we have never been disappointed with Schlitterbaun.

Awesome!!! I never thought would have so much fun at a Waterpark. I was pleasantly surprised.

Some of park was closed. But had enough to do for 5 1/2 hours. All had a fun time

Came during spring break and had an incredible time! The heated indoor part is an ingenious idea and to top it off, you can bring your own meals in! Well worth the money spent!

Such a good time as always! The staff is so friendly and helpful!! We will definitely be back!!

It was a great time ...not crowded and able to ride rides without long lines

Park was great to visit but due to covid, not so many lifeguards and not all rides open

Really fun waterpark my siblings as adults loved it

Opening weekend Feb 2020 not bad! We have 2 little ones and it was enough for them. The only thing is the lazy river is freezing cold temps so we opted out. All other indoor areas were warm. It was about 68 degrees outside and still not that bad! We definitely will be back

2 stars!!Let me start at the very beginning of this awful experience I had with the terrible customer service here. Me and family of 4 traveled here from far away on our only day off to enjoy the Waterpark on Monday June 10,2019. At first, it seemed fun and all of us were ecstatic about our mini vacay and we checked in with the front ticket desk. The reason for my two stars is because my group and I loved the rides and we enjoyed each other’s company. And the best thing to relax is the lazy river with the waves. If it wasn’t for that, I’d give it one star because of the poor service the staff including photo booth in front and their camera girls! I walked around literally about 45 min going from one girl to another trying to get a photo for my family group and they were nowhere to be found or giving me wrong information. Every time we would see one they’d say “you can go find one the girls with dark blue bikini that can take your picture.” It’s like they didn’t want to be bothered by the fact that not just our group, but several others wanted a family photo for souvenirs! I went to guest services where they explained that there are different companies that work with the waterworks and they would be able to help me better if I knew each person’s name. They also sent us to few gift shops stating they couldn’t refund our cashless wristbands for money and sent us going and going getting nowhere! I stated i didn’t get everyone’s name due to the fact that I didn’t find it an issue UNTIL about an hour away from my family just to get a girl to take our photo. They sent us in circles and resolved nothing. I spoke to a girl name Joslyn and she took two photos which came out bad and dark. She refused to take more because she was already in the processing stage in the photo booth. So, the managers name Craig or something in that sort (tall Caucasian male with dirty blond hair) and Maddie I believe the two other gals that stated “it was their day off” would take care of us. They stated to find our family so that they could take a picture since the camera girls were done by 6pm. (I was walking since 5 pm to get our picture taken, mind you)By the end of the day, nothing was resolved. No picture taken they just lied about taking care of us. Another group was also upset of their service and it’s really sad to see families vacation get ruined because of their lack of information and service. There’s been a few staff members on the ride saying how they don’t like their job and they don’t get paid enough. I heard the photo booth call some people as “the noisy black kid” and the “old lady in blue” it’s shocking, how disrespectful can you be? Sad, it is!! I wouldn’t go here again!I hope and pray you all get a better experience with your love ones than what my family group and I went through. We’d expect going to a different Waterpark soon such as the one in San Antonio or elsewhere.

I called and confirmed the park was selling tickets and open and after being told yes no issues with anything I asked, driving an HR n a half, was informed we could not buy tickets at the front nor could we get into the park unless we were season pass members. I was so upset as I then had a disappointed child.

Kinda disappointed, its honestly not as big as they make it seem. Not alot of rides. I think it wasnt worth the price!!!

Worst experience ever! We went today and almost all the slides were not running (drove from Houston). Also the sleppy river only had small waves because the machine did not work. I was told they would stay open until 8:00pm but they made everyone get out the water and leave at 5:30. I do not recommend going hetd

Even whit covid 19. Restrictions..today at schlitterbahn was amazing.. .

Great park! Family friendly, most attractions up and running.

Schlitterbahn is a great place to have fun in Galveston! I originally thought it would be dirty and low quality, I actually found out it was the opposite. We decided spontaneously to go so we were slightly unprepared which is why I think we could not figure out a few things. Other than that, the slides were the perfect amount of fun for me and my family that do like thrills but not THRILLS. Though there still were lots of thrilling rides we just didnt ride them. I think our favorite activity was the lazy river with (to us) unexpected waves! It was really fun.For food and lockers: we didnt eat there since we expected the food to not be so good. The lockers were actually easy to understand and we were able to put 4 peoples stuff in 1 big locker and 1 small locker.Hope to come back to schlitterbahn soon!

Awesome waterpark! Its really big (lots of walking) and busy, but the staff was nice and helpful and they done a great job of navigating people thru the waterpark rides. Cons: cost, handicap accessibility, parkingPros: lots of seating, family dining option, great way to not get messy with beach sand

I purchased 6 tickets for me and my family and when I arrived a park attendant told me they were closed called for my refund then the lady tells me half of the park was open after the fact that I was home already. Very poor service and management. Btw I didnt even get my full refund. Waste of time, gas and my money. Lost a customer for sure

Wow, what a wonder place. Its very enjoyable place. We can carry our own food too. But, no alcohol. But, yes we can buy beer inside.

Ok, very crowded on a Saturday

The life guards are no help at all they just let u drown

My family loves this park. My autistic son has the most fun.

50% occupancy because of Covid-19 so lines were not long and rides were fun. I would give 5 stars but part of the park was closed.

This waterpark was not as expected. It did have some good slides and most of the lines were short but the lines for the best ones were super long. I loved that you can bring your cooler in and set it on a table with all your stuff and that parking is free. Lots of the rides had lots of mold and rust and grossed me out. Next time Im in Galveston Ill skip this place.

The kids love it & we had a blast great service they were cleaning the hole time thank you for a good experience

I’ve been going here since I was a kid it’s always fun and clean

So much fun. The family and I enjoyed ourselves so much. Cant wait to go back

A very good water park for the entire family! Theres something for all ages including toddlers. Theres free parking here which comes handy! You can bring your own food but alcohol and glass are not allowed. One-time admission ticket is around $52 and afternoon only around $35. If you live in the area, having a season ticket makes more sense.

It was first visit it was fun can go doing the winter time. In the kiddy area please watch the lifeguard duty he was mean and dont speak to kids nicely. Other than that its nice place.

It was very fun 10/10 to go here!

Something went wrong with this companys website and I didnt get a confirmation number or an email with the tickets I purchased. Ive emailed their customer service email. No response. Ive called them. I spoke with a young man who could not help, but promised a manager would call me back as soon as possible. No time frame was provided, and I have no idea who Im waiting on a call from. I was asked for my phone number 3x though, so hopefully someone will call. I reached out on fb and was told to email their social email account, but I didnt receive a response to that email either. Initially, I just wanted my tickets. After all this, I just want my money back and Ive filed a fraud claim with my bank.

A lot of fun to have with family

Omg me and my kids loved it , they are so friendly and welcoming, we really loved the lazy river and the waves, I also loved the swim up bar with the warm pool and my kids loved the surf pool and the slides!! Thank you guys for our Christmas get away!!

Fun place to go. Lazy river goes around alot of the attractions so you can ride around the river till you are pooped. Cabanas help as a recoup area but there are plenty of spots that are convenient and free to rest.

Great entertainment for the family. The hottest coolest time in Texas!

Was really fun, but super expensive. The family bathroom does not have a trash can for feminine products, but there is one right outside the door. The staff was really friendly especially to our little one. Parking was not bad either. The lazy river was really fun and the rapids were pretty cool. I think some tubes should have been removed as they were really flat. I love the two person tube that has a closed seat for little ones and the open seat for parents. They do offer life jackets for kids at no charge but we used one of our own this time. Overall was a great experience.

I had fun with my family in this place

Loved it and hopefully will be going again soon

Me and my family come twice a year and its very fun! If you dont like rides they have the torrent river with waves . I love that you can bring your own cooler with drinks and food. No alchohol or any glassware. Me and my family always enjoy coming here!

Weve been in the summer and winter and while the summer is obviously better, winter wasnt bad. I do wish the childrens pool was actually heated like it said it was. The outdoor swim up bar water was warmer than the kiddie pool so we were frustrated by that.

Had a good time with my family really enjoyed the lazy river

A lot of the rides were closed. I had a couple of instances with impatient/unprofessional teenagers running the rides.

Love it here, especially new rides. Lifeguards are really professional and human at the same time. Very fair policies on parking and coolers, but wish they would publish which attractions are out of service each day online so you can check before driving the hour and a half to find out your favourite one is out for maintenance that day, even if you couldnt spot a single person with a spanner in hand! Suspect it could be a euphemism

Have enjoyed this place every time weve gone. You can bring a cooler and theres free parking!

This place was interesting, as this was my time here. You bring your own food, in this outdoor cafeteria, cooler..bags all that to just fight seagulls, bacteria, and the sensation of a $25 caesar pizza.These tickets were TOO expensive.Restroom was clogged up, but other than that this was a cool place.

This is our third time to the park this summer since we have a season pass but this year has been disappointing so far. Many of the rides were closed for repair or because they claim they dont have enough life guards. Last week the Mastiff (one of the main attractions), the wave surfing, and part of the lazy river were all closed! This week the latter two remains closed. Very disappoint.Came back for the 6th time today and found out that a whole section of the park 1/3 of the rides, is closed today! We have been here several times this summer and there has always been something closed. But today is by far the worst disappointment! This summer every time we have come here, at least a few rides has been closed. The flo-rider has been closed all summer along with the conveyor section of the lazy river, amongst other closures.

Great park... Tons to do, with lots of water fun. Advice... Make a checklist for EVERYTHING youll need and BRING IT WITH YOU... While the park entry is reasonably priced, they absolutely rob you once inside... They allow coolers for lunch and drinks, just no alcohol. I also recommend bringing water shoes the summertime sun is deadly on those feet!

Great rides and food, gotta try the ice cream taco. Takes 7 mins to make the ice cream right in front of you, but well worth the wait. 2 people can share it, its huge.