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Michaels
4155 Phoenix Ave, Fort Smith, AR 72903, United States
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Mi
Review №1

I can always find something to create from here. Bought the map on Amazon. I got the frame poster board and stickers from michaels to create this master piece

Ro
Review №2

My wife finally got the new Cricut air she has been wanting. Nobody else in town has them in stock and she got the color she wanted. Great customer service.

Mo
Review №3

Nice employees with great sale items. A little hard to get some help in floral - thus 4 of 5 stars.

Co
Review №4

Good holiday deals on creative supplies. Great flower options.

ni
Review №5

Great company! Had great deals on craft stuff. Polite and very helpful employees.

Mi
Review №6

I absolutely LOVE it because of all the crafty things they have to do! Coworkers have always been friendly and helpful when I need assistance. I just wish crafts werent so expensive.

Le
Review №7

Very friendly and helpful staff at this store! We got a great deal on picture frames.Update : just bought a Great Christmas tree for less than half price ! Check out their ad..ends soon

Ge
Review №8

Its always awesome, fully stocked and great deals.

Sa
Review №9

Clean store, good sales, great if you like to decorate or find crafts for kids.

Jo
Review №10

Had a good deal on brushes but after standing and waiting for someone to come and check me out I set them on the counter and left.

Me
Review №11

Lots of art & craft supplies. Love the selections. Curtious and friendly workers. Very knowledgeable.

Pa
Review №12

Great place however too warm today inside.

An
Review №13

The yarn selection included various options, and I was able to find quite a few that Id enjoy. The cashier was super friendly and efficient. I will be back.

Ro
Review №14

This is a great place for your arts and crafts supplies. It is conveniently located. It doesnt have any fabric.

Jo
Review №15

Could not find anyone to answer a simple question. I found same item at hobby lobby for 30% off. Store is clean and well stocked.

Ja
Review №16

They have a big selection, better prices then hobby lobby

Va
Review №17

One of the best crafting stores out there

Tr
Review №18

Greg was awesome! Very pleasant and helpful! Great finds!

Su
Review №19

I buy all of my paints and resin at Michaels to make my art. The store has friendly and helpful staff and a fun selection of art products

fa
Review №20

I was here today because not only was Halloween merchandise 50% off, they also sent out a 20% coupon on top of that. They have a wonderful selection of just about anything youd go to a craft store for. The employees were nice and helpful. I would recommend this store.

Ch
Review №21

Online, in store, pick up is VERY inconvenient. Why do I have to stand in line at the register, show my ID then wait for them to go to the back to get it? I could have made an in store purchase in half the time.

Dw
Review №22

Very good selection and some great marked down prices.

Al
Review №23

Awesome place with all kinds of craft stuff.

Me
Review №24

Pretty good place

ho
Review №25

It is a store full of Karens do not go

De
Review №26

Love Michaels. Wish one was closer!!!

Ca
Review №27

Very nice place and friendly staff. I felt it was a little out of order and disorganized as some of the same things would be placed in multiple locations but I am ocd about things like that. Great store and good variety and knowledgeable staff

Ch
Review №28

Sharon was so cheerful and seemed glad I came to have my artwork framed. She asked if I had gotten Memorial Day coupon and waited for me to pull up.

Ro
Review №29

I needed a custom frame for for my picture, which will be featured in our local museum. I went in excited thinking someone would help me put together an awesome frame. An older male associate attended me last night, and when I told him my budget, he snickered at me and directed me to the self service frames and mats. I was deeply disappointed, I picked out a frame and mat, paid and left feeling like I was not worth his time. I decided I will be back for a refund today, how rude. I will take my business else where after I get my refund.

Mu
Review №30

A lot of variety for DIY projects, and holidays. But not a lot of wrapping paper options.

De
Review №31

This store has great sales.

Ma
Review №32

Nice place lots of people

Tw
Review №33

Made a quick stop for a large crochet hook. Because I looked online I knew the size was in stock and which aisle. Found what I needed and was met at the register by a friendly associate. Thank you Michaels!

Ju
Review №34

I had an issue and the cashier was a little defensive and not very helpful in fixing the situation just kept making excuses... Ill go back it wasnt that awful I was just surprised at how defensive and kind of rude the cashier was. I pulled my product from the shelf and there were more than 3 boxes in the 22.99 spot but he didnt change the price for me, made a bunch of excuses as to why that happens, I guess Im glad I didnt get 2 boxes like planned! Love the store though they always have great deals and good products.

Mo
Review №35

The staff is ALWAYS kind and courteous. The store is very organized, but I do with the selection of higher grade materials was better.

Fa
Review №36

This Michaels location is a clean store. The floor plan inside this store makes you feel as though you just entered into a cage built to house a terradactyl. The center isle gives you a closed off feeling and the height of the isle shelves reach to the sky but unless you have wings good luck. It leaves you in a state of confusion. As for the staff they are very friendly and knowledgeable and seem genuinely happy help. Checking out goes smooth and quickly. The prices are very high and unless I am shopping with family or friends and they want to go in I generally wont waste my time.

La
Review №37

Great place for DIY craft projects, home decoration, floral arrangements, picture frames, custom frames, jewelry making pieces etc. The associates are very friendly and always ready to help with any questions you may have.

Ma
Review №38

Great for crafts and hobbies plus they have a really decent selection.

Ma
Review №39

Good. Store

Ms
Review №40

Love Michaels! This store is always clean and neat with helpful friendly staff.

Mi
Review №41

I love this store. They always have the new and trendy stuff. Some of there prices are a little high.

Lo
Review №42

I am disappointed that Michaels doesnt stock more jewelry findings such as cabochon trays. Nice variety of craft supplies, but can be pricey.

Ro
Review №43

I went in there to spend a $50 gift card that I had been given. They had a great deal on a 20 pack of canvases for $40. The store was very clean and well-stocked. I did think the pricing on the plastic storage was high even though it was on a sale for 50% off. So I had to pass on that. The cashier was nice and she made sure that I used my rewards account.

Am
Review №44

This store has great deals especially during the holidays.

Sh
Review №45

Always great crafts at great prices!

De
Review №46

Cant go wrong here. Fun & trouble for me lol

Am
Review №47

A lot packed in a small place. They always have sales going on!

Je
Review №48

This Michaels has a good variety of products. Ive been shopping here for years and customer service has always been great. Shelves are kept and updated, which makes it easy to find things.

Pa
Review №49

Got help I needed to find a product and cashier was very nice said thank you, have a nice day. He was really nice.

Li
Review №50

Great food and great service. Very comfortable dining area.

Ba
Review №51

Large selection of crafting supplies

Ja
Review №52

Minimal selection, over priced. Rather go to hobby lobby.

Ch
Review №53

Great place to get all of my paracord needs from making braclets to braided things for my leather vest and more.

Ra
Review №54

Love this store they have everything I need!

Tu
Review №55

Thank you for the help with the cake topper. It was beautiful on the cake.

Ke
Review №56

Great prices and friendly people.

Ch
Review №57

I was looking for some Christmas flowers and the shelves were almost bare. They did have some good sales on remaining flowers, just not what I needed at that time.

ch
Review №58

Awesome customer experience

Je
Review №59

Great service

Su
Review №60

Each person worked hard as a team to help me find merchandise. I got a forty percent discount. I never go to another store for supplies.

th
Review №61

Spend way to much money in this store

Da
Review №62

They had soap molds I was looking for, @ a much cheaper price than the other hobby/craft store in town.

Ch
Review №63

Always friendly with a great selection.

Ca
Review №64

Go to place for general crafting supplies. Always has coupons and discounts.

De
Review №65

Keeps my crafty heart happy

Ad
Review №66

Very helpful staff. Found items I was needing. They have a very good selection of hobby items.

Ro
Review №67

It was only a mail pickup.

Em
Review №68

Such a great variety of crafting materials! Love this store, we were helped quickly on several fronts.

Ro
Review №69

Friendly people. Good selection.

To
Review №70

I love Michaels. Decent yarn choices with good prices.

Ro
Review №71

Team members were knowledgeable,courteous, and eager to help

Ma
Review №72

I am not giving ANY Star.They Do Not have a Electric Cart for their Handicap Customers. They have 1 W/C period. And that is no help for me. I need a Electric Cart like what Walmart has. So Im so struggling around the store hanging onto a regular cart with all my strength to keep me upright.Looked all over the store for the items that I really needed and looked all over the store for an employee to help me find the items. No one out on the floor. Had to go up front to the cashier to find assistance as I struggled to walk.Never back there again. Ill tell my story to my craft friends.Im informed I have to punch a star to post this. I will punch 1 star but it really does not deserve this. I do loads of crafts spending hundreds of Dollars for my supplies. But since I became disabled getting supplies is difficult if there is not a Electric Cart.

Da
Review №73

Always love shopping at Michaels =)

Is
Review №74

Love Michaels! I always find something cute!

Le
Review №75

Has all the craft supplies youll ever need and a whole lot of other cool things you will need to check out.

Sh
Review №76

All things arts and crafts

fe
Review №77

Cool toys and models. Good prices. The associates are really nice

Ti
Review №78

Good place to get craft supplies and workers are real helpful

Za
Review №79

Its awesome to have a Michaels in Fort Smith. Has a great selection of items that may not be found at other hobby stores. They also have a framing service in the store as well.

P
Review №80

Variety is mediocre, not the store it used to be. We need a good craft store, please step up

la
Review №81

Love it love it love it

Ma
Review №82

The staff was ready for the chaos of Black Friday. There was a lot of stock in the center isles (understandable) but it made navigation difficult. Lots of extra staff on hand to help shoppers find what they were after, all registers open, and the wait in line was pretty short. Not nearly as bad as I anticipated. The reason for 4 stars instead of 5...my coupon said 30% off, even sales prices. The door busters tonight (Thanksgiving night) were excluded (Booo!)

Li
Review №83

Great selection and friendly staff!

am
Review №84

They always have what Im looking for

na
Review №85

So helpful, anyone who can put up with me on a mission is a very special person. All the employees there are so freindly and ready to make sure any questions you have are answered completely. Great place to shop.

Ma
Review №86

Store was super clean and so was the bathroom. Prices were on point for a specialty store. They even gave my kid a free store made slime. She loved that!

Ki
Review №87

Great staff. Diane in the framing department is wonderful Anns came up with a very artistic way to mount a painting Ive been holding onto for years.

Kr
Review №88

I love that its so convenient and with the coupons you can use from online its affordable. I just wish they had fabric.

Br
Review №89

Has a pretty broad selection for the avid hobbyist. However their selection seemed a bit...limited?

Ke
Review №90

Easy to find items. Only one clerk with long line- having to wait 13 minutes

El
Review №91

High prices.. Dont like it

Ma
Review №92

They have such great quality and quantity of arts and crafts

Mi
Review №93

Great store. Has everything you need for crafting.

Je
Review №94

Great place for all your arts and crafts.

Su
Review №95

It makes me so happy to be there.

ma
Review №96

Very helpful and love the sales.

Mi
Review №97

Fairly well established, the employees are helpful and full of information. Lots of good sales and easy to find clearance section.

Va
Review №98

Had the Bernat yarn I needed, no one else did, very polite and happy employees!

Bo
Review №99

Love this store. Just wish they had fabric.

Jo
Review №100

A nice brightly lit hobby store. Clean and well laid out. Helpful staff and classes available, if interested.

Information
75 Photos
100 Comments
4.4 Rating
  • Address:4155 Phoenix Ave, Fort Smith, AR 72903, United States
  • Site:http://locations.michaels.com/ar/fort-smith/9171/
  • Phone:+1 479-648-8085
Categories
  • Art supply store
  • Craft store
  • Picture frame shop
  • Yarn store
Working hours
  • Monday:9am–9pm
  • Tuesday:9am–9pm
  • Wednesday:9am–9pm
  • Thursday:9am–9pm
  • Friday:9am–9pm
  • Saturday:10am–7pm
  • Sunday:9am–9pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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