Quick return on my club modifications. Did exactly as requested at a reasonable price. I wouldnt hesitate to use them again.

Super helpful and knowledgeable staff!

My go to store for great and fast service. Everyone on the team helps out with useful information and has a positive attitude.

Great customer service at this location. The salesman worked with me to swing several different demos. Bought a set of irons but the manufacturer tried to cancel the sale. The store manager worked me to get a set transferred from another Golf Galaxy. Thank you!

Just browsing today. Great inventory! Friendly staff.

Went in to test 2 new drivers I had been eyeing. Store was very busy but the fitter (forget his name) was a big help. Quick process and the manager was also helpful in getting a deal done. Great customer service!

Very professional and helpful. Able to offer options in a COVID world

Good service. I went on a Friday afternoon to try a few new irons that I was considering and spent over 1.5 hours hitting different clubs and trying shaft options. Dont try this on the weekend when it is busy as I am sure they want to use the bays for fitting. Vance was very helpful and I didnt feel pressured to buy anything. Got good advice and will certainly come back.

I was looking for my first set of clubs and my husband was looking to upgrade. Mark and Vance were wonderful to work with. They guided us, did a club fitting, and never pressured us. We are very pleased with our purchases! Thank you!

I can understand the different opinions and am sure people have different experiences based on their interaction with the staff. I normally never submit reviews. I normally go in to the Golf Galaxy in Columbia for apparel and accessories (balls, tees, towels). I am usually greeted by a friendly hello from whoever is working the checkout desk. Today, I went in looking at possibly a new set of irons. I have had mine for the better part of 15 years. Mac came up to me as I was looking around at the different irons displayed on the wall. He walked me around showed me a few and offered to let me hit some. He definitely knew his stuff and helped me hit several different types of irons AFTER I loosened up with my own, current 7 Iron (Titleist 704 CB). He was never pushing any particular set and was more focused on letting me hit and research what felt better for me. I ended up not buying my irons this particular day as I want to do some research on what Mac helped me find. But I am definitely going to continue to frequent this place to buy my golf stuff AND buy all my clubs with Mac fitting me when I am ready.

Nice assortment and reasonably knowledgeable staff. Plenty of hand sanitizer!

Ready to buy a set of clubs but no one pays attention to you. I was there for 15 mins and not one employee seemed interested in helping me. One employee told me to have good day on my way out the door.

Talented, knowledgeable staff who are efficient and friendly. Thanks for the re-grip recommendation of my clubs!

Rude. The workers act as if it is the customers privilege to be helped by them. I came in there to buy a new driver and asked a couple of questions and the employee acted as if he was bothered. He left me and went to another customer without saying a word to me. I then found the club I wanted on my own and then had to ask one of the two employees on the practice putting green to ring me up. When the employee was checking me out he didnt believe the club was on sale and had an attitude when I was correct. The older gentleman was the the only one that acted interested. The manager (rude), employee 1 (racist), employee 2 (bad attitude). They should all be ashamed of themselves. Never again! Thursday evening 8/23/2018.

I needed a club regripped -- on a Sunday morning. Went to the Galaxy just after they opened, somewhat after 10am.I was immediately guided to a fellow in the store who does this kind of work on clubs. He took a half inch off of my lob wedge shaft and regripped it. Handed it back to me in less than 15 minutes. Charged me less than $10 for the new grip and the work he did.All this on a Sunday morning.Now I like the lob even more than I did before.Great golf store. Been there before. And Ill be back.Eric

Went here to buy a wedge. Alexa who works there was very helpful, very patient and informative. I ended up buying a putter and a wedge. She was not only able to help fit me with the right putter and wedge but was able to help me with my putting stroke which has paid great dividends since then. Thank you!!!!!!

I came into your store 5 o’clock on last Friday last Sunday evening I was there for a half an hour thinking about into purchasing golf clubs and getting fitted for one half an hour no one even approach me or asked if they could help me

Great store great stuff great staff

Great fitting for my son and the staff was very accommodating with our needs. The clubs came in quickly and were a perfect fit..even got a better deal than we saw online and they took our trade ins...

Staff is very helpful. They goo out of the way to answer the most obscure golf questions. The store offers a widerange of golf products and services.

A little pricy, but the service was great. She allowed me to hit a wide selection of irons, woods, drivers... different shafts and lengths. Then she fitted and did all the rest. Clubs came in at expected arrival time. Going back for wedges soon. If recommend, based on my experience with her.

Jeremy is the best! Hes patient and not pushy. He makes recommendations and allows you to choose. If you dont buy, hes ok with that. When you comeback to the store, he remembers you and asks how the product is working for you. What else can you ask for.

After reading some of the other reviews, I have to include one about the golf pro at Columbias Golf Galaxy...Steve Creamer. Steves a great golf teacher who has really helped my game. Many PGA pros that I have worked with have an attitude about things for some reason, but Steve doesnt. He is interested in helping you play better. As a teacher myself, I can say that Steve uses good sequencing and delivers information in a simple and thoughtful manner. Only great things to say about Steve!The three stars on my review reflect both a great teacher and also corroborate the other reviews about customer service. Its pretty much the worst here. No matter when I stop by, no matter who is working, I always manage to feel dismissed by employees at this location. I have no specifics or names, but its a general feeling of being in this store.If youre looking for a good experience at Golf Galaxy in buying clubs, you really need to take the trip up to the Towson store. Mark (the manager) and his entire staff up there is awesome and really takes care of you. Its well worth the drive!

Great selection and a very knowledgeable and helpful staff got me into the right gear.

Got fitted for a new driver. Couldnt have asked for better service. Everyone from the fitter to the front desk, were a great help.

First Rate, 5 StarJames, Steve, Chris, and everyone at Golf Galaxy have been great. From selecting a new Callaway XR Driver and 3 Wood, to customizing shaft length and grip, my experience exceeded my expectations. Looking forward to new irons/hybrids soon.

This was about my experience 4-5 years ago. Came in looking to try a set of some Taylormade irons. Spent about 15-20 minutes waiting to be helped and not one person came through. Finally one of the salesman in the back asked me what I wanted. Told him that I wanted to try and hit an iron on the demo bay. Looked at me like I was inconveniencing him and huffed and grabbed the demo iron, didnt ask what flex I wanted, and said hit a couple but dont stay there too long, this isnt a driving range. I should have left then and there but I really wanted to try the TM irons and see if it works for me. Hit a couple of shots and liked them but not the stock shaft. Asked about changing shafts or trying out a different one and the salesman said thats all I have, do you want to buy or not. At that point I just shook my head and left cause I was ready to cuss him out. Poorest customer service I experienced in a golf store.I heard through some friends that the old staff has pretty much left and a new staff is in place so Ill give this place another shot. Not sure if the rude salesman still works there but if he does, then steer clear and go to another location or golf shop. I usually go to the Rockville location, much more relaxed and friendly staff in my opinion.

Good time to visit. Labor Day sales.

Great service, could not have been more pleased, highly recommend

Horrible customer service. Walked that store for 30 minutes and not one associate said hello; or asked if I needed help. I will not shop there ever.

Terrible phone manners and worse in the store.......