Super posh renovated bank building in downtown Durham, converted into a museum, restaurant, and hotel. The hotel staff were very accommodating during my stay, and really went above and beyond! Super comfortable King size bed, and amazing views from my corner room! I highly recommend checking it out whether you are a local, or just visiting the area. It was fun riding the electric scooters around downtown, and made it easy to get back and forth from the hotel. Definitely plan to come back again!

Our stay at the 21C Museum Hotel in Durham was great! Donald greeted us at the front door and was always happy to see us when we were coming and going. And Travis, the bartender, gave us great service and even better drinks ( highly recommend the pretty in pink). The hotel was very dog friendly which worked out in our favor since we try to bring our dog everywhere with us. Our room was very well kept and had a great view and we even got a chance to use the gym which had more than enough equipment that looked pretty much brand new. Highly recommend staying here!

This place is beautiful. Absolutely loved staying here. Everyone was so nice. Its was right in the middle of town next to everything.

Absolutely great. Exceeded my expectations in every way. Clean rooms, cool building and staff that go out of thier way to make you feel comfortable. The gallery is an awesome experience, and the vault is very unique! Next time I am in Durham, I know exactly where Im staying!

You can’t ask for anything more. Well appointed rooms, killer culinary cuisine, fantastic art exhibit and spa! Special thanks to Donald who made us feel at home and like VIPs! Thanks for ensuring we had an amazing stay. 100% would stay again.

We stayed at this hotel for four days, front desk are not friendly, valet parking is way too expensive $25 per night, but the gentleman’s that helps you are very polite and nice.They dont offer room service that is mean you are responsible to do you own bed, pick up the trash and towels in a bag and put outside of the door, I understand is Covid precautions, but this is too much for the rate that charges per night.Do not take anything from the small area at the entrance that is said “ Complementary “ they will charge you.Location, history and decoration are ok

First the rooms were crisp, clean and spacious. Room service was available to help when we called them for extra towels, tissue, and trash bags. Overall great hotel even has a museum.

Excellent service, attention to detail and atmosphere. Rob at the front desk alone is worth 5 stars. We will be back!

Though Ive never stayed at the 21C, Ive had lots of experiences with it—it is one of my favorite photo locations in Durham! Weve photographed one gorgeous wedding here, and Ive had several other sessions here over the years, from wedding day First Looks to engagement session to bridal sessions. The basement vault is one of the most visually striking spots, and Ive made some of my all-time favorite photos in it. Staff are always helpful and kind when booking session times. The terrace suites are perfect for getting ready; the food courtesy of Counting House was excellent; the ballroom drips with art deco elegance to striking effect; and the staff managed guest flow perfectly in order to execute the flip from ceremony to reception space. Absolutely love it here—cannot recommend 21C, its staff and environs enough!(On a separate, personal note, we have taken advantage of massage services at the spa—why not, with such great luxury amenities so close to home?—and found both the massage therapists and the spa atmosphere calm and rejuvenating. Thanks, yall!)

I had to checkout the next day because the room was dirty and no cleaning staff until after checkout. I spoke with James who was to relay the message to the manager John. However I have yet to a response it has been since 8/12 no response and no refund.

It was very nice on the inside. This hotel use to be a bank and the museums were stunning!!

Very trendy hotel with slow check in service. Its interesting and has a gallery inside. It is a converted bank building but for me it just didnt work well. I felt like I was staying in a bank and not a hotel. The vibe is just a bit off. The lighting made our room seem dark and unwelcoming. The phone didnt work. Some of the original floors are office feeling. It seems too trendy for comfort. But it is very artistic and interesting.

Great place and modern art,plus the staff is very helpful and you can bring your doggies,great location and delicious food in the restaurant.

There are so many great things to share about this boutique hotel. Im going back as a retreat! You must see the art exhibits and installations, if you enjoy art, history, and architecture. The amenities are very good. If you are looking for a pool, stay elsewhere. This is an old bank building where the below ground vault has been preserved! Enjoy the downtown location, with music, food, shopping, and parks within walking distance. Staff members are professional, be sure to tip the doorman! Valet parking and laundry services are available. Did I mention the on-site restaurant, the Counting House is amazing!

I was very disappointed with this hotel. I booked a a two night stay on 30 Oct - 1 Nov, but when I got there and checked in I was stunned and shocked because the pictures I saw on the internet did not match my expectations in person. The room smell like sewage so I cancel the second night and booked into the Washington Duke and Golf Club Hotel which is a Five Star☆☆☆☆☆. We normally stay at the Umstead Resort and Spa a Forbes ☆☆☆☆☆, but my wife wanted to give this hotel a try because the pictures looked nice on the internet but looks can be very deceptive!!I asked and never received a print out of my bill when I checked out instead the receptionist told me, I would receive it through my email, and I still never got a copy of the bill. When I looked at my American Express Platinum card it showed a separate charge for $7.54 that is why that hotel should print and give you a copy of your bill to view right there so there are no surprises.I would not recommend nor stay there again! Accor should drop this hotel from its portfolio because 21c Museum Hotels around the world would put this particular property in the basement.

Incredible location to check out with even better cocktails.

Completely under rated restaurant and bar! Great cocktails and food. Bonus for all the amazing art in the lobby and show rooms. Be sure and look around. Get your photo with the pink penguin!

I wish Id known the beauty of this place prior to checking in. If I had, Id have spent more time there exploring rather than literally showing up to bathe and sleep. It is a little gem right in the midst of Durham excitement and nightlife and what little I did see of it was spectacular. I would absolutely stay here again, especially with friends to hang out and socialize and take what Im sure would be really beautiful pics. Sorry for the low quality ones Im posting... I was tired and it was late lol. I forget names, but both people I spoke to (and the lady I spoke to during the day, assisted me with check in, and also with check out) were magnificent in regards to their professionalism and customer service. Highly recommend this hotel!

This place is an exerpeince. You should definitely go to just experience this space. It is really cool. Love how they have preserved this building.

Dining experience was superb. My meal was beautifully presented and the flavors were bold and balanced. Gracious and warm service by the staff from start to finish.

Interesting Boutique hotel in downtown Durham. The deluxe room has a generous size with a separate living area and bedroom. Both rooms are equipped with a big flat screen tv. The room also has a mini bar and Nespresso coffee machine. The bathroom has a good size, I especially liked the large shower with great water pressure. Downstairs is a restaurant and bar where they serve between 6:00 am - 10:00 am breakfast ala cart. The hotel also offer valet parking for $25 per night. Or you park by your self in one of the parking garages near by.

The art experience is real and deep. the collection rotates. unexpected contemporary social themes. several galleries in the hotel. the basement houses the old building bank vault turned into a sitting area. bring your party and drinks down.the staff is very helpful and proud of the hotel, the art, and durham.rooms are well appointed with large bathrooms. lighting is a bit dim and moody. the gym is good sized and well equipped with a full size steam and sauna room.

Wonderfully eclectic hotel in downtown Durham. There is an art museum on floors 1 and 2, and the entire space is decorated in a trendy, hip way. On the bottom floor, you can visit the old bank vault which has couches inside for relaxation, and they host private functions there from time to time. The rooms were nice, comfortable and well appointed. I only knocked one star off due to the lack of a fridge to store your own food or beverages. Im not a big eater when I travel and had no place to stash leftovers. Instead you get a minibar. Overall, I enjoyed my stay and would return again!

My goal now is to visit each 21c Museum Hotel! I loved my time in Durham. Staff were incredible, room was gorgeous, location perfect, art museum and bank vault fascinating. I toured both Duke and Chapel Hill during my hurricane evacuation retreat from Florida. I also attended my first Bull Durham baseball game! Fantastic week.

Very cool adaptive reuse of an old building and bank. But the elevators were pretty janky and there seemed to be a lack of information about the hotel. There was yoga on Sunday and it wasnt advertised? Weird. The biggest problem was the room wasnt clean when we got in (hadnt been vacuumed) and they failed to clean our room on the next day. We had to call for extra towels and coffee pods. Cheap behavior for a hotel that is trying to be fancy and is pretty expensive for what you get. Finally, the lighting is odd. The euro-style light switches are fine, but add some better lighting...either too dark or bright in the rooms.

If youre ever looking for a restaurant + hotel + art museum, 21C Museum Hotel Durham has it all. Thoughtfully designed, this building has unique surprises at every corner inside. Make sure to take a selfie with one of the iconic pink penguins. Their restaurant, the Counting House has knowledgeable staff that understands the food fare. The menu is different every week and artistic. Gender neutral bathrooms are a plus! One of my favorite gems in Durham! Parking can be found on the street or in the parking deck nearby. The valet service at the front door is always friendly. Check out the old bank vault downstairs before you leave. Note that admission to the art gallery is free.

Absolutely loved the luxury room...very chic. The current exhibits were ok, but not really my cup of tea. The vault was terrific ...the counting room was crowded. The location is perfect for walking to most downtown activities.

Very swanky hotel. Loved the art gallery and funky bathrooms in the lobby. Rooms were nice and clean. Staff was friendly. Only complaint is that you have to call the front desk to get ice delivered to your room, which took a long time.

This is the best and the most unique hotel in NC. This location is one of few places of the hotel chain that only build the hotel in rising and upcoming midsize US cities. The art exhibition is much more than just decoration. It may be okay to think that you stay and sleep at the museum.The staffs are extremely friendly and nice that made us feel we became VIP, even though we were just a first-time visitor of the regular room for 2 nights.Thank you so much for making this place at Durham.

Ever wanted to have a sleep-over at a museum? Heres your chance. This really is a museum (and hotel) with changing exhibits of art.

This hotel caters to adult guests, and is not, under 12, child friendly. Very little to do for kids inside the hotel, no pool, luckily the weather was nice during our stay. We booked the room due to a wedding block discount. The king bed was nice, but not enough room for 2 adults and 2 children. We had room for one roll away bed, and one slept on the floor. The bathroom sink was clogged and drained very slowly. The valets were very friendly, but service was costly. We didnt your the museum much but it seem to have some unique pieces. The hotel is located in the heart of Durham and within walking distance of many restaurants, bars and shops.

The “pretty in pink” was the best cocktail i’ve had in forever. Love being able to have drinks and walk through the museum - the rooms are super nice and modern - staff was attentive and friendly - definitely recommend!

Such an amazing experience at 21C Durham. The room was super comfortable and the amenities were perfect. There was an issue in the spa at our appointed treatment time however the spa and hotel staff went way above and beyond to make it right. Thank you 21C staff for helping make our anniversary amazing!!!

Fun! The art collection is modern, hip, and not your grandmas stuffy gallery. Staff is knowledgeable and ready to talk a out the pieces if you like. They did a remarkable job preserving the character of the old CCB building when they transformed it.Rooms are clean, stylish, and comfortable. Close to the DPAC and other downtown haunts. Good cocktails at the bar. Definitely check this place out if you need a dose of different.

Loved this hotel! Loved the area! Walking distance to everything! Would love to go back again!!!

Wonderful weekend, impeccable service, very relaxing massage

This is a great hotel in the center of Durham. Art is all around the hotel. All of the pieces are thought provoking and interesting. We had a great time.

Really enjoyed our stay. One night stay in the Lux King. Nice room and shower. I like the fact they have an art museum through the HHotel. So cool.

The art work was very interesting and I loved that it was in the middle of Durham. Very close to the things we like to do (DPAC) and Carolina Theatre.

One of the best hotels I’ve ever staid in! Clean, friendly, fun location, great food and the Devore was to die for. Loved it!

We had a blast.The Penthouse suite is a must have!

Amazing museum/hotel/restaurant! Lots to look at and take in. The staff is very welcoming and service oriented. We ate in the restaurant and the food was incredible! If you ever eat there, youll have to order the French onion soup- its the best I ever had (and Im an old guy who eats out a lot) there were 19 people in our party and everyone loved their meal. All the food was expertly made and presented. We had a great time exploring the museum too. Check out some of my favorite photos...

Excellent value. Staff was capable and cheerful. We will likely stay there again just as a getaway.

Stayed in the 21C suite. Best part of the stay is the excellent hospitality. All staff were very friendly and helpful. Food is excellent. Anything we got at the restaurant was just great. Worst part is that the building is old and dirty. I travel a lot and I would say if they did better cleaning , this is one of the best places I have ever stayed at. Will stay here again if I am ever in Durham.

Stayed one night at ALoft and was disapointed. Cancelled there and was able to get a room at 21C and it is AMAZING! Everyone was polite. The suite was awesome. Would definitely come back.

Amazing spot. Clean. Bathroom shower was immaculate. Also the art gallery was well set up and breath taking

Mike and Andre (who work the door) greeted us with kindness. They were every helpful. The restaurant manager, Derek, was great. I have been to the hotel many times but learned so many new things about the hotel. Great service. Great place.

Awesome place surrounded by art, highly recommended!

Passed the museum plenty of times and never had the pleasure of seeing a room. Checked out 1305 on the 13th floor and it had a great balcony view facing Corcoran and the Unscripted Hotel across the street. Definitely look forward to going back.

Not just a hotel, this place is a 24/7 museum of fresh and interesting modern art. The best part: You can grab a drink from the bar to keep you company while you explore the exhibits.

This is one of Durhams best hotels. Being from New York, I am accustomed to the finest hotels, well this hotel definitely makes my trips to Durham a more relaxed and enjoyable stay. The staff here are extremely nice and very professional, giving the service of a five star hotel. The rooms are luxurious and the hotel restaurant is not too bad!

Loved it always do my bae know where to take me to get PEACE and open my eyes to more great place to go!!!!!

This place is rad. The cocktails are incredible and the vibe is super fun for a casual date night or fun with friends. Grab your cocktail and head to the museum galleries or downstairs to the old bank vault (where you can hang out on the couches inside). The self-darkening glass bathrooms are also worth checking out for the photo factor. Haha! This bar is a must-see in downtown Durham.

A hotel unlike any other chain I have stayed in as it combines a museum, hotel and fine dining under one roof. This is my goto hotel in Durham! Love the exhibits, small gift shop with good options. Love the Malin + Goetz toiletries, the rubber ducks, the penguins and the interior design of the rooms. All valet parking. Convenient to everything in downtown Durham. Counting House restaurant is also fantastic.

Its niceSuites are at least

Great hotel, but there is doesnt have parking. Only valet parking at $25.00 extra por night.nice rooms

Its a tourist destination because of the artwork in the hotel but its not a huge amount of Art. Most of the conference rooms for meetings are pretty small. They have a decent size area on the first floor where you can do receptions and they have a full-size bar on the other side of the floor. Hotel is nice its just smaller-than-expected on the inside. Note the security / valets are always in the front and will ask you where you need to go when you are entering.

Great experience. Will seek to stay at this hotel again for future trips to the area.

Ate at the restaurant but didnt stay at the hotel. Very cool place. The art was interesting but the vault was the best part. As for the food, the salmon was a bit dry and the peas were salty, but the venue made up for it.

One of the most interesting hotel stays. We enjoyed walking around and enjo

A different hotel experience- museum experience with great food and comfortable atmosphere. It you are looking for something other than a cookie cutter experience try 21c.

My Papillións loved it!!!

Very beautiful hotel with nice rooms and great views. The art throughout the building really enhanced the experience. We will definitely stay here again the next time were in town.

Set up for a wedding reception was good. Mimosas were okay. But the bar is located right outside where the reception was being held. And it was well stocked. Two thumbs up.

Attended a wonderful wedding reception here including catered dinner. Would rank higher but have not stayed here overnight so I dont have enough information for a complete review. The art does rotate, so you can count on finding something interesting.

Went for the museum and liked the art that was all around the hotel. Staff was friendly and encourage you to walk around and take your time. Best part its 24/7

Awesome building, service, and restaurant/bar. rooms were only OK for the price. nonetheless, would love to come back

I really like the artwork in this hotel. Its very exotic and definitely a unique experience Id recommend it to anyone. Its also a great date spot, that serves great cocktails.

Wow what a fun place to stay! The staff was amazing! It was my daughter‘s eighth birthday and they helped to make it very special for us both! My daughter really enjoyed the art exhibit but her favorite part was the bank vault and the secret passageway! We will definitely be returning for another staycation!

Positive: Dog friendly

Great location close to theaters and restaurants. Spacious and comfortable room.

Negative: Room was unfinished, missing tiles and very unprofessional remodel for the price. Decoration was modern and beautiful, but the bones (ie walls, tile and floor) was cheaply done. Room was small.

Saw the art so we wondered in and the lounge and bar downstairs is amazing and unique. A fun and classy place to hangout

Love the hotel ,the staff, best valet service Ive seen in a while. The Art was remarkable, and the Room and view beautiful. The food needs a lot of help the Chef should be fired for that food one Word nasty. But my overall experience was great.

Very nice hotel, great concept.

Nice hotel and location. Problem: we wereon the “dog floor” and no one told us the deal. Every time someone walked down the hall one of the dogs in the rooms started barking. After 8 or 9 repeats, I called front desk. They said they would handle it. A few hours later (11PM), same thing started up. Wife called again and they did something then. Otherwise neat place. Ask for a quiet floor.

Nice area with pleasant valet drivers. The only problem was charging for something from the minibar that I didnt take. Luckily the staff were very quick to fix it and apologetic. great service!

The drinks were poorly mixed with too much syrup. The concept art offered something different to learn ok at but felt like it was trying too hard to be modern.

Hotel is old an over priced. The food is great but the engineering supervisor is a junkie. Pothead and pill popper. Eric is the only bright spot in the department

Great design! The bathroom lighting was crazy cool! Loved the room and amenities offered.

This place is only a couple years old and its already a Bull City legend. Super cool rotating galleries but it is the bathrooms that makes locals keep coming back and with friends. I kid you not. If in Durham, you must use the facilities here. Free for all to visit.

21c is a pretty cool hotel. The art is pretty neat and the rooms are very nice. The beds are comfortable and bar/restaurant has excellent food, drinks and atmosphere. The doors could be a little more sound proof, but otherwise its a great place to stay.Its literally right downtown with lots of options for quality food and things to do. I recommend it. If youre hanging in your room, watch the art channel for a documentary about the creation of the hotel and some secrets to its past!

Delicious cocktails. It is fun to have a drink and walk around the art museum or go downstairs and chill in the vault. The art exhibits change fairly often. Ive seen some really cool and thought provoking pieces there, though as with all art, Ive seen some that dont speak to me... But it is almost always worth stopping in... a really great rainy afternoon hangout. Not for the faint of wallet.

I think Im just not a boutique hotel person, so the things I didnt like might not be an issue for others, but the lighting in the room was inadequate and hard to figure out how to turn on, some didnt seem to work, the shade was broken - just the odd little stuff thats often an issue in boutique hotels. I was there for work, but the only place to sit were odd benches and a round table, hard to type/use a laptop at. The halls are not carpeted so the sound in the hallway echoes a great deal and the downtown location means drunk people being loud in the echo-y hallways just often enough to make sleep elusive. This all said, the staff is very nice, the place is overall classy, and the art gallery and restaurant were excellent. It seemed a perfect place to stay if on a kid-free vacation if you planned to really take in their lovely downtown. If you need to work/sleep, I might pick somewhere else.

I can here cause I heard it was a museum and a restaurant and I only went to the door stairs and the art work is gorgeous. I’m supposed to come back Saturday with my friend to look at all the artwork. I’m going to school for digital Photography so this is a good place to see all the artworks. I’m only 20 years old and I’m hoping to book a hotel for my 21st birthday this August. I don’t know if we can take pics but if so then I will do that this week.

I babysat at this hotel once. I considered staying here for my anniversary prior to babysitting here. All I can say is I would not get a standard room here. It is not worth the money. It reminds me of a cheap NYC apartment with a minibar, flat screen and purple lit mirror in the bathroom. The pictures definitely looked better than the actual room. You can tell this building was pretty old and they just did a few minor upgrades to make it a hotel. I will say the museum part of it was BEAUTIFUL. So if that is all youre coming for then its perfect for you. We love museums and wanted to stay there because of it. But I dont want to pay that kind of money if the room accommodations are not met with the same integrity the museum has.

Awesome olace..will go back here again..

Everything about this place is fun. A good place for locals, too. Check out the rotating art exhibits or The Counting House restaurant and bar. Check out the vault in the basement for an added bonus!

The best hotel Ive stayed at Durham. Highly recommend. You wont be disappointed at all!!!!

Didnt stay here but got a chance to look around. Theres some artwork on every floor and is free and open to the public. It was nice to browse their varying pieces of art. On the lower level, there was a cool section which involved an open bank vault, something that most people wont get to see. If you are near this place at any time, would recommend checking it out if youre into art and exploring!

The beds could be more comfortable and I wish the thermostat had the option to leave the fan running, but other than that it was great!

The modern art was nice, I cant say anything about the hotel, but the safe in the bottom floor cant be missed.

It is a kind of a museum in itself. It has some pictures and a beautiful vault. Do stop by their restrooms, they are special. Very Instagrammable placeit is

Staff was great and rooms are comfortable and clean. Modern decor with art gallery. We had a fantastic meal at The Counting House! Will be back for sure!

Interesting hotel. Cool bar scene with interesting art but rooms are not as nice as would would expect for a luxury hotel.

Beautiful aesthetic, great service, outstanding bar and restaurant (you must try the octopus) beautiful clean rooms, delicious bed, and you’re surrounded by art. They know what they are doing and they are doing it well. A must stay when in Durham.

Pretty cool diastopic museum. Its free and there are some awesome works of art.

Positive: Room was decorated nicely & bathrobe was great surprise Negative: I didnt like the elevators old & didnt seem safe. I also didnt like where the workout & steam room was location in basement away from everything. Room didnt have refrigerator

Amazing art, super clean, immaculate space. Highly recommend for anyone who wants an incredible experience!

Great Hotel in the middle of all of it .Good food at the Restaurant. Visually a wonderful artful gallerie.The rooms are spacious and the beds are made for Good sleeping and