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Rivers Casino Des Plaines
3000 S River Rd, Des Plaines, IL 60018, United States
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Ye
Review №1

I visited here 1/2 hour before they closed.I called and they allowed me to come in and sit down to dinner! The restaurant is inside the casino. They took our temp before we entered. We received timely service and werent rushed and the waiters were friendly and kind even a little humorous! The food was pretty good although I think it would have been better if we had come before closing. I ordered crabcakes that were a little too soft for me but tasty. The fries were too oily. The other plate was fish and potatoes and it was delicious! Also a salad that was good. I will go back again! There was a bar as well that looked very sophisticated, stylish and clean! Also the waiters were following sanitizing rules as well and wearing .

sa
Review №2

They are really on top of handing the virus very well. Tables and everything are open and running strong. You get your hands sanitized when you buy in at a table each time. Everything is VERY clean.

Al
Review №3

I agree with many of the reviews here. They are doing an excellent job of keeping things clean. The sports bar is awesome and there are many food and beverage options within the casino itself. However the table game prices generally seem very high, and I thought they were high before they reopened but that was like a bargain compared to now. They are quick to raise table minimums to $50+ which, even for the location seems very steep.

St
Review №4

Very clean. 1 of the better casinos we had visited during our 4 day trip. Changed dealers every 2 hrs if not before on card tables. Offered hand sanitizer everytime money was exchanged. Bathrooms very clean. Only stayed about 4 hrs as we were just passing by. Would definitely go to this casino again.

TR
Review №5

This was my first time coming to this casino and I enjoyed the buffet - here are some photos for everybody to look at, they will allow bobtail truck parking in the parking lot in front.

Br
Review №6

Temperature screening prior to entering building - excellent procedure. Social distancing and procedures posted. Some areas of casino get congested with too many people and makes it hard for social distancing. Line at cashier a little longer than normal but understandable. Associates very friendly and helpful. Hopefully in the future will be able to change back to 4 stars.

Bi
Review №7

Love the dance floor in the middle of the casino. And the food choices are wonderful. $25 on roulette pays you 900 just saying ;)

Jo
Review №8

Some of the best food I have had in awhile! Also you have to come and try out the sports betting!! All around cool place for sure I will be back!

LV
Review №9

Good experience. Great ample parking space.Heres a tip, Dont expect to get your money back when playing. Only bring what you can afford to loose. Remember, The House Always Wins. Buffet is outrageously expensive.

Sa
Review №10

I like the fact that they are taking this COVID-19 very serious. They are cleaning up nicely. I just think they should still serve coffee while you are playing slots

Tu
Review №11

Really nice casino it’s clean they are doing temperature check at door. They have things set up so that people are socially distanced! This place has a variety of slot machines and tables I’ve been here a few times we love it!

Li
Review №12

I enjoy coming here very friendly staff.Soft drinks, coffee and hot tea are free. Only problem was the long lines having to wait outside to go in over 30minutes....

Ki
Review №13

Besides not winning lol. They take your temp before entering offer masks if you dont have one. wiping down machines. considering everything thats going in I still enjoyed myself.

Se
Review №14

Weve been to Frogs in Rivers Casino and they have an excellent filet mignon along with their twice baked potato which is absolutely delicious. The service is top quality from servers to manager. I highly recommend dining there. Any time we have family visiting, its the one place we always want to go.

Ko
Review №15

For years Ive been coming to Rivers Casino. Always lively, everyday is like weekend. Love the food from Hugos and Flipt! Slot Machines and roulette are my things! Will be back every now and then, I always like to bring new people to this casino!

Ma
Review №16

Small Casino with very tight slots. It is cleaner than the Bigger casinos in nearby Indiana. But better to win at the slots at all 3 casinos in Indiana...

Ab
Review №17

Had a great time, social distancing in place, but plenty of games are accessible to play.

An
Review №18

What can you say about a casino. Try not to lose. Center bar was pretty good as far as drinks.

Pf
Review №19

Fun experience loose slots had fun. Also they check temperature at the door and face mask required and they keep up with capacity code thanks had a great time.

aa
Review №20

Great assortment of games, very friendly. Most odds seem in the players favor and not the casino. ik people who walked away with 20k from here but also people who walked away deep in negatives. Play Safe and only Gamble What you can Afford to lose.

Lo
Review №21

The slot machines totally crashed in the entire place! I have no doubt it was to reset the machines to make them tighter. Was playing for a while on a couple of machines, once everything crashed, you couldnt play for more than five minutes without losing $50!!! Sad they have to rip people off like that!!

Gi
Review №22

Staff was friendly and helpful free parking lots of space for distancing nice

ro
Review №23

Needs more table games. Was there 2 days and didnt get to play 1 table game. Would much rather go to the paradise river boat in peoria il. As its only 40 min away.

Jo
Review №24

This casino is AMAZING! It is definitely worth the short drive from Milwaukee to avoid the sharks at Potowatomi!

Am
Review №25

Horrible service. Waited in line for 1 1/2 hour just to be told I could not enter with my paper ID the state gives me. Then the person I was with wasnt even carded and just walked right in. Then I asked to speak with the manager. He got really hostile with me even shoved me. Do not recommend this place. Save ur money and go to the small business/bars that have the machines.

We
Review №26

Worst casino Ive ever been to! So hot and crowded! No machines would go to bonuses, just terrible. I will not be back.

Ch
Review №27

Everything is great and friendly just try to get there before 7 or you will stand in line

Ju
Review №28

I was at Rivers Casino yesterday between 6am & 4pm. They seem to be doing the right things, taking your temperature at the door & require masks. However, during the course of my stay several younger people pulled their face masks down while talking _ shouting when they played the slots. Some places there was plexiglass between others just an out of order machine in between. My concern was highlighted when the couple next to me said they couldnt hear due to the noise of the slots & couldnt talk with a mask on. I told them then they should leave!I was looking forward to an enjoyable time but safety was not being enforced! Instead of having 3 or four people at the entrances, at least one person should walk around insuring masks are worn!Judith Reed

Ch
Review №29

To small and you never win. No smoking only in the back room. Not many slots to choose. Good if your looking to kill time. I came to do just that, kill time. Spent 200 dollars and zero wins.

Ma
Review №30

I been there 4 time, I never win, I lost all my money all the time. Is not fear..

Ch
Review №31

Its everything you want in a Casino. First time being able to go and I had a great time. Just dont get too cocky otherwise youll go home empty handed

Ma
Review №32

I didnt have a good time. When I entered, the door guy made me remove my mask so he could see who I was. Is this the usual practice? Upping the risk of exposure for both of us? I went in alone, so I could not observe what happened with other people. Casino employees rushed about wiping down recently vacated chairs and slot machines. The bathroom was spotless. Unfortunately, masking on the gaming floor was not well-regulated. The atmosphere at the slots and tables was lackluster and a bit depressing. Payouts were few, far between and low. Im waiting for Rivers to recoup more of their loses before I return. Until then, Im gaming at home.

Mi
Review №33

Now that they are finally opened. Must get Temperature checked before walking inside, they check it right at the main entrance outside the doors, Absolutely masked required to even walk in or you will not be allowed in without one. Canopy Buffet is closed. The Ten Dinning room is now in the VIP Section of the Canopy and tables are 6 feet apart, workers are masked and wearing gloves. Have personal walking around wiping down machines, slots are open & every other one near each other is closed down, some have glass divider in between them, table games are limited to certain number of players. It was busy when I was there today from noon-5pm

Br
Review №34

Soooooo awesome love the sports betting kiosk, all employees are respectful

Ab
Review №35

Great casino for being in the middle of the Chicago suburbs. The new Sportsbook here is really impressive. With covid, it’s a little crowded, and hard to find good tables with limited capacity, but they’re doing a great job with sanitizer stations and wet wipes by the slot machines and dealers requiring you to sanitize regularly. Having been to Vegas during covid, I think the way Rivers is handling slot spacing with the plexiglass dividers is way better than how Vegas is doing it.

st
Review №36

Great but poor experience with the current restrictions in place.

Or
Review №37

Security , lied not let person in .Without asking who are you ?!2nd time turned away!If you check and see how is the customer spendings are here it would be different .Anyway no where couldn’t see that what time stop letting in customers

Kr
Review №38

Pretty swanky, I like it, looked like almost all were keeping a safe distance, saw people cleaning machines, Ill be back sooner rather than later

Ma
Review №39

I love this place. I will bring my grandmother R.I.P and she will give me $20.00 and she will always win $100.00 and with that she was dreadful . It brought a smole to her face and i will never forget that. Thanks Rivers Casino for bringing beautiful and fun memories.

Ta
Review №40

Exceptional service, great atmosphere makes it seem like you are not in a casino at all!

La
Review №41

Its a casino. You play, they give you fair video poker odds.Hugos frog bar, cant go wrong.Ask for Kenny the bartender

Ta
Review №42

Its a casino, go if you like to gamble. Buffet was not open as of October 10th.

D
Review №43

The people was very nice and it was very clean, they were constantly cleaning. I got to say they were on it

Al
Review №44

Would of been better if I won... Did see a couple of jackpots won.

Yu
Review №45

Great very clean place really love it there.

Bl
Review №46

If you want to lose money this is the place to go. Make sur you scream and shot at the machine it will help you win

Ch
Review №47

Nice and clean. Lots of slots and card tables. Buffet was closed due to COVID-19, lame.

Ma
Review №48

Temperature check when entering. People cleaning after use of machines. Hand sanitizer located through out the casino. They now have games on two levels

Jo
Review №49

Place is being kept really clean, only down side I didnt win ;)

Je
Review №50

Super tight machines. All are pretty much $.2 and above.

Co
Review №51

There was no interaction from pit bosses and dealers! The cards came out miraculously in the casinos favor. Ill never go back. I urgeu to not risk your $. This casino cheats!

Be
Review №52

They casino takes your temperature prior to entering the casino. The casino had Clorox wipe stations all over the casino. They have plexiglas between machines and around tables between the dealer and players. Drinker servers are readily available.

Al
Review №53

I felt safe there. Not over crowded.

Mi
Review №54

Its easy access to get in & out. Lots to do there fun places.

Sa
Review №55

To many people for me plus I dont gamble just came with a friend but it is very clean and nice

sh
Review №56

Very clean, friendly staff and restaurants are very good, overall experience was excellent

Ma
Review №57

I love the way they were keeping everything clean and encouraging social distances.

An
Review №58

My little brother brought me here to show me this sports betting thing they had going. We made a little money and left. I was disappointed that theres no poker tables, but we did have fun. Food was pricey but damn good.

in
Review №59

This place its amazing , good for relaxing and having fun , they have a great food and service , thanks Rivers place and Team .

se
Review №60

Its the best casino in the chicago area it takes me about 45 min to get there they have plenty of parking and they have all the games I like the place and Ive been to all the casinos.

Li
Review №61

Very kind staff. Clean and large restroom. I liked the layout of the casino, both downstairs in the main area and upstairs.

al
Review №62

Won some, lost some. Overall had a good time and left safe in Covid free

Ju
Review №63

Clean, friendly staff for the most part. A waitress was really rude but overall place was decent.

ar
Review №64

Sweetest Place to go. To have a go time.

Br
Review №65

Ok as casinos go this is a nice casino in a very convenient place. They have all the games you would desire from a casino and the staff really seem to want you to have a pleasant experience. I went there for a Birthday party for a friend and went into one of the restaurants there where they have a crazy line up of a buffet!! The price was not out of touch at 22$ which included a drink! The food choices were many as well, so if you like fish..they have you covered...if you like meat...they have you covered...if you like salad...they have you covered...and if you just want to dig into some amazing deserts...guess what..they have you covered!You will have a host come and refill your beverage...please tip well people...these folks need the money and they honestly deserve it after taking care of us!!!

D.
Review №66

I really like the location. Its very convenient but the slots are tight!!

Jo
Review №67

Staff was amazing First Time Going There Im From lake Geneva

Cj
Review №68

Nice Casino, but don’t expect their slots to pay out, Sportsbook is nice too

Da
Review №69

Better after pandemic rules in that its more room with less people. Would like more 1 cent slots though and food dining back.

C.
Review №70

I win here often , love the new bigger better high limit room, slot techs are always friendly, and flipt is always a great spot to eat

Kr
Review №71

Some machines are turned off for social distancing, but the ones that werent, people didnt care and were at machines right next to me.(not 6 feet) some people were just standing too close to each other, and not big enough walk ways.. always bumping into people.But a plus, hand sanitizer stations at every corner, same with wipes for the machines. Burgers at the restaurant were good too.

Ke
Review №72

Nice casino. Non-smoking facility. However, I noticed a smoking area/patio close to the soon-to-be sports book. Maybe others available but didnt really look. Sports book bar area is a great place to watch games. Screens cover the wall. Fair amount of table games, baccarat is very popular. Hugo Frog bar has delicious food, great drinks.

ch
Review №73

Had a good time, won some money cant complain!!

Ti
Review №74

I had a fun experience at this Casino!! I was surprised to find a casino in the area!! My coworker won $200 on the penny machine!! The food options were not bad!! The staff were very friendly and helpful!! I will be coming here when we come back to visit!! I highly recommend!!

Al
Review №75

Despite social distancing, temperatures taking, still great entertainment

An
Review №76

Rivers is ok. Nowhere near as good as Vegas.

Di
Review №77

Chicago always lacked a good Casino so this place is popular. Not the biggest or fanciest Casino but a place next to the Highway. Staff is friendly and service is fast. Decor is modern and always updated. There is no cover fee and no parking cost but parking is not enough during New Years Eve. Still parking employees make an effort to accomodate you. The few restaurant try to keep up with demand. A few choices from American to Sushi. The Dance club closed down. Sad. So the only place to try your dance shoes is in the middle area. An open small little bar. Good music and drinks though. For gamblers, tables and slot machines are always busy. Definitely give it a shot!

Ja
Review №78

Lots of games but seems to be lacking some of the most popular slots and any good slot machine is 2 cent and up. They need more table games as there are not many and always packed full of players. The restaurants and food is great. Bar and buffet close kinda early though.

Ba
Review №79

It was an ok casino. Things were very confusing in there. Then to top it off i went to the bar to get a pina colada and was told he didnt have a blender so i had to order one from a waitress which was ok until i had to wait 20 minutes for her to show up

MA
Review №80

Please update your hours!Online it shows it’s open. I took the trip and paid near $60 to come here and enjoy the evening. Bad biz

Al
Review №81

Never ever win. Not a lot of quarter slots. Too many people.

HA
Review №82

Place is good, except the fact that there is NO POKER table

Sa
Review №83

Dont waste your time going there nobody win but cramp tables

Ju
Review №84

You have to go in with good amounts of money so you can win

Be
Review №85

Great environment. Non-smokers dream... Ive been coming here for 3 years now. Win or lose, I enjoy myself when I come

sa
Review №86

Tried several different slot options & won Nothing. I saw 1 person win something the entire afternoon I was there. Clean though.

Qa
Review №87

Best buffet and the sports betting lounge has a great drink menu and good also

Li
Review №88

Very clean and social distanced. They are doing a good job.

Ch
Review №89

Try to avoid morning up into 3:30 pm on the roulette table, evening & nights tables give you a chance to win

Va
Review №90

Great atmosphere, updated machines, and great food.

jo
Review №91

Taking care of community, very strick on social distance and face mask MUST be worn properly,covering ur nose and mouth.Enjoyed my night feeling safe.Keep it on safe River casino.

Su
Review №92

Very good always really enjoy going there be there soon

Da
Review №93

The worst casino ever. Roulette dealers are horrible they dont even give you 10 seconds to place your bets.Slot machines are so nasty and filthy.

Da
Review №94

Awesome place!!!! Great place to make or break money!!! Always fun though!!!

St
Review №95

They are providing top safety precautions here, missed it being closed for so long

os
Review №96

Wouldve been a 5 star experience if it wasnt for their valet attendants that were extorting customers to the tune of 100 dollars to valet our vehicles. Management definitely needs to pay attention to this situation because its giving customers the wrong experience. The staff once inside was very attentive and cordial very nice people.

Ja
Review №97

Super Fun, Not enough tables and they charged for drinks.

Da
Review №98

Loved it even though I lost $80 in like 10 minutes. They are taking social distancing seriously and we felt very safe.

Ma
Review №99

No social distancing between slots. Most slots are 2cent slots so you are always spending a dollar or more to play

Al
Review №100

Nice place, better overall experience than other casinos in the area. Clean and well maintained. Food is good, multiple choices from buffet to VIP area. And of course gambling.

Information
100 Photos
100 Comments
3.8 Rating
  • Address:3000 S River Rd, Des Plaines, IL 60018, United States
  • Site:https://www.riverscasino.com/desplaines
  • Phone:+1 888-307-0777
Categories
  • Tourist attraction
  • Casino
Working hours
  • Monday:8am–11pm
  • Tuesday:8am–11pm
  • Wednesday:8am–11pm
  • Thursday:8am–11pm
  • Friday:8am–11pm
  • Saturday:8am–11pm
  • Sunday:8am–11pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Bar on site:Yes
  • Restaurant:Yes
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