Went for a birthday party, staff was nice the place was empty. They shut down the go karts early and the lazer tag didnt work properly. Its a bit small, and I prefer the other location for sure. Not too bad very basic arcade.

It was our first time and my kids and I had a blast! We will definitely be back. We enjoyed the go-karts, laser tag, and mini golf.

Not the cleanest place. Todays trip was the best Ive ever had. Normally, the employees are grumpy and not very helpful and when playing go karts and laser tag not all of them work like theyre supposed to. But on todays trip it wasnt as bad as normal.

Not to bad of a place. Some of their things arent open right now like the bumper boats and the gym/play area. We went 2 days in a row. The 1st day they were really busy so we didnt stay long. Went the 2nd day right after they opened and not busy at all. My only issue was when I went to the counter about a game not working the younger guy working on it wouldnt even acknowledge me. He would look at me and and turn around and start pacing the floor.

I notice that it has decined significantly in the past 5 years. Lots of broken games and torn carpet, lights out, water stagnant on the putt putt course. Not all bad though. The putt putt is fun and not awful. It was very pretty in most places this past weekend (mid September 2020)

Do not come it during the covid. 85% is shut down. No Lazer tag no jungle gym over half the games are broken or turned off. They say its for COVID but their social distance efforts are canceled out by concentrating all the guest to the same 10 games that are open. Mini golf is the only thing worth spending any money on.

We had a great time at Magic Mountain! The staff was super friendly and helpful; it was our first time. The facility was clean. There are a variety of things to do like go karts, put put golf, a large inside jungle gym, games, and more. The go kart course is nice and twisty; I recommend going full speed! The lack of 5 stars is because many of the games were out of order. Well definitely come back for more fun!

Its cool i appreciate them for trying to adhere to Covid ordinance. Very nice associate team. Overall good experience.

This was beyond a sad experience, the machines worked 30% of the time...very underwhelming for a excited child. Lost a good portion of tokens due to poorly maintained games. Theres an beautiful cloud of dust looming over most objects in the building. While social distancing is already a hard practice in this establishment understandably many patrons were without masks. The staff appeared depressed and questioning their employment choices. The grounds were littered with white bags and the restroom mens had fecal laced paper towels on the floor which added to the already powerful foul smell. At one time this was a nice place to bring a kid and have a good time but in the last year or so it has slipped and fallen.

We absolutely had a blast there and considering it was Mothers Day they were able to fit our family in for a birthday party it was not too crowded and all the kids played together which was really fun and I loved how they all interacted in their play. The bathroom however did not have toilet paper in it the entire two hours we were there and was really dirty but aside from that its a really fun place and I took my daughter there for the first time who is almost 2 and she really enjoyed herself also. The bathroom doesnt deter me from wanting to come back I will just perhaps mention it if it happens again

Nothing is better then a Sunday afternoon of mini-golf. The courses are varied and range in difficulty. Definitely recommend if you like putt-putting.

They do not have their website updated for covid. Throughout the week for younger, the only thing available is the arcade, mini golf and bumper cars. Lazer tag and rookie karts are only open on the weekends but the website does not state that. There is only popcorn and nachos available to eat. Would be helpful if this was all stated online.

Be aware that half of the activities are ONLY open Friday through Saturday (Laser tag, rookie go-karts). Half are not open at all. (bumper boats, play area) Manager was not helpful when express my frustration that this was not explained before I bought my five activity pass on a Thursday.

I know its all about the children, Im not here to deny them anything. But due to covid-19 it really changes everything. They have to space people out, right? So many of the machines were unplugged in the huge Play Gym of Nets and ladders and slides its was all closed. So sad. Just think if you had to crawl through that huge gym of netting wiping it down disinfecting it! It is what it is. Go karts for fun Putt-Putt was flooded for my earlier downpour. Cant blame Magic Mountain for the rain either.

Fun. Got there when it opened so not many people. It was not as clean as it should have been. Wore gloves and mask.

Great for family fun, but theres some basic up keep that needs to take place. I will definitely come back

Had a great time with the grandson. He loved the race cars!

Freaking awesome place for the entire family! Im going to give you 5 stars because we had a great time! However please get those machines fixed. A ton of broken machines when we went. I imagine due to your high volume clientele. Nonetheless, great place overall and will return!

BEST PLACE YOU CAN GO TO

As the name suggests this is magic place for kids as they have lot of activities and games. This is perfectly suited for kids aged between 5-10 they can enjoy the outdoors activities like golf, karting, boating and indoor arcade activities. They have kids gym for 3+ years upto 9 years. Cafeteria is added point as you can have quick bites like pizza, fries and drinks. They do have price for each activity and coin system for arcade games.There are deals if want to combine activities and food so please check out at the counter.

Its an amazing place to recapture your youth if your an adult and be the hero for your kids if youre a parent.

All the staff were extremely helpful and we had a lovely time.

Our youth enjoyed it. Place wasn’t super clean an some games were broke. Overall they mostly just enjoyed the cars & putt putt

Arcade is super rigged.The games would give you less tickets then they were supposed to. The claws wouldnt pick up anything. The play jungle was good though looked pretty clean and lots of things to climb.

Many arcade machines are broken, many machines took tokens and not play. Putt-Putt range was poorly maintained.

All hand sanitizer stations were empty. Bathrooms (men/women) were gross and smelled bad. Games didnt work. Golf needs TLC. Go karts were decent.

My Great Grandsons 6th birthday party was at the location near Polaris because it is much nicer than the ones closer to where he lives. This location is cleaner, well kept and the employees were helpful. There were a lot of activities for the half a million kids (actually there were about 200)--it just seemed like a whole lot more! You can book a room for a birthday party but we just sat in the big public area which was more accessible to the games, jungle gyms, etc.

Its a great place for family fun, the kids had a great time and so did the adults. The go karts were fun but I found the place a bit disorganized as far logistics go. They have the rookie carts and the sprint cars in the same track, which makes for a lot of waiting. It was good, but not excellent

Putt-Putt was interesting enough. The course is in disrepair and there is copious flooding when you go after the rain. Be prepared to remove quite a bit of debris. Otherwise, a just fine place.

I loved this place so much as a child. So many good memories here. I spent hours climbing up and down the massive play area and playing the arcade games.

Pretty fun place for the family. Great value for the price. Many things shut down due to Covid, but understandable. For the few items they are able to serve at there concession stand, would be nice to not run out. Had a bumper car in need of repair, should take it out the pen until its fixed to avoid unnecessary crowding. Maybe due to Covid come up with a number system or sign up, so people arent bunching together in the line for go karts. Hard to get my 6 ft when you have a bunch of impatient kids waiting around in line. My daughter would like to see some better prizes, geared towards teens in all prize brackets. All in all they do offer a lot of bang for your buck. I will certainly give them another shot. Was worth the little over an hour drive from Dayton to Columbus!

Nice entertainment for youg children. Not intended for older kids.

Wasnt that great. theres a bee hive out back theres water dripping from the roof couldnt play most of the games was out of order .

The grandbabies had a blast!!!

Overall, if you want a cheaper place to let your kids run around and play games for a bit its a good place to go. However they opened their mini golf but no waterfalls working which may be normal since it just started getting warm and all the greens had holes and ripples through it making it really hard to play. We ordered pizza and fries and the food was terrible! Im not expecting gourmet at all but the pizza wasnt even cooked all the way and tasted like cardboard and they burnt our fries to where they were dark brown. They didnt have any normal size straws and all condiments were out and the snack sitting area was filthy!

This is a fun place in my opinion. It’s cheap you pay 5$ I don’t remember how many tokens you get but it’s a great deal. Games here are great to. There’s nothing that I don’t like about this place. But if you’re willing to splurge you should go to Scene 75 it’s really fun there to I wrote a review of that to .

Affordable prices, clean, great go karts. Follows covid policies

Dont go during COVID. Almost all hand sanitizers were empty, no soap in the womens restroom, no wipe down/cleaning of arcade games, etc. Some employees werent wearing masks, and Id say at least 50% of patrons and children were not wearing them either.

Great place for Kids Parties. They have a huge section downstairs for PARTIES. They have a Game room Arcade with Bumper Cars upstairs. Down stairs are the party rooms and a huge jungle gym area for the minis. Also they have lazer tag downstairs. Outside is a golf course and Go-Karts. Its a pretty big place. They also have food available for the parties. The basic (Pizza, Nachos, Hot Dogs, Cotton Candy, Soda, Etc)

Took my girls here for their first go kart races. Im not looking forward to them getting their licenses but we have a few years. Afterwards, we did putt putt. We went home tired and had a great time.

Most of the arcade games were broken, the bumper boats were gone and the pool for the bumper boats looked like a swamp. Disappointed.

Had a great time but need more games available to play

Just visited for the first time.... GREAT place for the kids to have fun but PLEASE keep an eye on you kids!!! The employees can’t be bothered to get off the phone for 2 seconds to close the gate to the gym. The later it gets all you smell is weed and it gets pretty ghetto. GO EARLY IN THE DAY AND WATCH YOUR KIDS!!! also, if you get food the pagers do not work!

We booked a party, under the impression the kids would be able to play (weird right?) When we got there my 4 year old was kicked or of the play area for not having a wristband. Ok, no problem, they come with the package. We asked the attendant who said our server would have them in ten minutes. After waiting about 30 we were told the children couldnt play until after the party was over. Which of course we were never told. We were told it was a sure managers decision. What kind of a company not only neglects to tell their customers vital information about their contracts?! Also, the food was absolutely disgusting and EVERYTHING was sticky. If we had known what we were getting into we never would have paid for theyre service they absolutely ruined his birthday

Due to the Covid situation they are not allowed to give the same service as before Covid.

Was here for a neighbors birthday party. Liked the place. Childrens gym kept the kids busy. Laser tag was exciting as well.

Go carts kept stopping and the workers are rude but love the putput

Game selection weak, and many machines turned off under the guise of social distancing. But the machines that were off did not add up. Plus they use tokens instead of game cards. I was disappointed.

Good family venue. Depending on day, can get really busy. Have been a few times. Last time we took five 10year old boys....they really liked the laser tag, go carts, and putt putt golf. Bathrooms aren’t the cleanest but I’ve seen worse.

It mostly has to do with the time of year. No go carts or mini golf. We got there and it just seemed dead and lifeless, mainly for children. If you have kids, great, go for it. But if youre looking for an outing for an adult, that isnt in the summer, maybe skip out on this place.

Our family of 6 had a blast there. Place was clean. Arrive early on a weekend to beat the crowd though. The cart racing was a good time. Laser tag was a blast, even for my age (50+) We will definitely be back fir more fun. This is great for all ages.

Kinda ran down. I mean it was ok but for Polaris it was kinda ghetto.Had cops posted inside and outside, lots of broke games inside, understaffed and just ran down.Cant really complain though cause we got an awesome labor day sale, so my nephew had a blast.

Laser tag was fun but don’t waste your money on the games. Too many were out of order and those that were supposed to work did not give you credit for all tokens put into the game or didn’t work properly

This place was “okay” but majority of the games were out of order and the place is old - you can tell from looking at the outdated & unmaintained equipment. The decor is also icky and needs a good cleaning. The prices are extremely high for the value.The laser tag was also outdated and didn’t work very well. It smelled...The only thing this place had going for it was the go carts and bumper boats.

Majority of the arcade games are out of order machines in pieces had a couple games not give tickets after winning. Only half the go carts were up running came on vacation NOT worth the price they charging very disappointed!

We attended magic mountain for a child birthday party. The girls that were helping host the party were very very nice but there were a few things that could have been better prepared for the guests and party room. My little cousin didnt have balloons on the table like parties weve had there in the past and we had to ask for them a few times. Things seemed a little unorganized as far as the pizzas coming out, although the pizzas were tasty. All of the kids had 3 activities to choose from and had a blast with go cars and the gym. Overall, we always enjoy ourselves when we visit magic mountain!

Great day, had so much fun!! Havent been there in years.

We had fun puddles Im th putting area but it was raining earlier kids had a blast

Was very disappointed with kids play zone - dirty, dusty, my oldest saw a vomit on the upper level. Staff is playing with a phone all the time, kids are running without socks or in shoes, going out from wrong slide that should be only for entrance - nobody follows the guidance rules and staff doesnt care. We wont be back

My daughter an friends had a great time works were great she enjoyed her birthday with her friends thks guys

The bumper carts, go carts, and laser tag are open along with arcade. Some machines are shut down to help with social distancing.

My kids loved it clean and not to over priced

Had a fun time riding the go karts with my kids. Too many times I was standing there waiting for service while there were people standing around doing nothing. Cross training is needed.

Kids had a good time

My son enjoys this place and I do too. Great atmosphere.

We were there for the childrens play area. The price was great. The facility was large. Only negative was aside from the gate guard there no other employee to monitor the play area.

Go carts dont work

This place is super fun. I recommend it to anyone. The go carts are the best. My only criticism is that the lazor tag wasnt as fun as I thought it would be but it was still pretty fun. Tip: the fastest go cart is number 29: )

Fun place to bring the kids to have fun and enjoy there self. Great for birthday parties.

I went with a friend and her family to celebrate her daughters birthday. 30%of the games were out of order. I felt like I was at magic mountain on the east side . the line for food was ridiculous. There was only 1 young lady there on a Saturday night. Unbelievable!! I felt so bad for her because she was so overwhelmed and all the guests were mad at her and it wasnt her fault. 1 lady waited 45min just for loaded fries. They ended up refunding her money. My pizza was done and my buzzer went off. I waited 15min for my pizza and no one came around with it to the food counter. I had to literally go in the kitchen and ask the lady for my pizza....smh. you guys really need to do better. Im super disappointed. You guys are getting just as bad at the east side. I couldve saved gas and went there instead of going all the way to Polaris. At least the pizza was good and my kids still had fun.

We had a ball on there put put course cant wait to go back

Great place and a lot of fun!! They offered a military discount but there was a problem adding it so they gave us a comp game which was more than the discount. We loved all the activities but especially the bumper boats!! It was fun for both the kids and Grandparents!

2 stars because I saw a bunch of a kids having fun. Went 0 for 3 on my first three attempts at playing games due to machines eating my tokens. Wouldn’t recommend.

Most of the games were out of order. Children were able to leave the gym area without an adult until another worker took over and did much better monitoring. However the cheese fries were excellent! :-)

Had a blast today celebrating my grandsons birthday. Even had a good conversation over coffee.

As a whole its a decent place to go but avoid the food besides being overpriced which is expected its the worst that youve ever ate. And the arcade if you can even find a game thats not out of order itll just take your money most of the time.

Magic Mountain Fun Center of Polaris was really fun and interactive. We went for my sons sixth birthday party, and we brought along some of his friends and some of their parents came along as well. We had a pizza party in one of the party rooms that they had there. There were different types of pizza to order and different drink options to choose from. I believe there was an option for hotdogs as well, but we went with pizza. After pizza and gifts, the kids got to go play in the huge kids jungle gym Playland area they had netted off. It was 2 stories high. There was also laser tag that we played in teams. It was dark in the room with obstacles and neon paint. The other player ran around trying to shoot each other with their laser guns that were attached to their backpack that you had to shoot to get them out. It was very fun. Then we went upstairs to play in the huge arcade they have. We spent forever in there. My son and his friends all won prizes they got to get in exchange for their tickets they had won playing the arcade games. There are also other activities available, but unfortunately, they were closed the day we went. They include: Go-Karts, Miniature Golf, Bumper Boats! Magic Mountain is a pay-as-you-go park, so if you dont want to do every activity, or they arent available, you dont have to pay for them. There is no entrance or admission fee, and also, the parking is free. So what are you waiting for? Take your kids, or yourselves to Magic Mountain Fun Center of Polaris!!

It was a great experience for me and my child

Had a birthday party all planned for 3pm my guest arrived and they told my guest about my reservation not being until 6pm without my consent or even calling me. First off I booked online and made payment for my party and the reservation was for 3pm so I sent the confirmation to my guest and the girl tells me they will get a room ready. Finally they get the room ready by 315-20.. basically was filling my own pop and cleaning my area most the time then I was rushed out at 430. Not happy with this whole process recommend management needs to take a look at reservations better before telling guest what is going on.

Fantastic place to take your family, great employees and clean!

This is a awesome place! I got to meet new people and got to ride all the rides. I also got to give a kid tickets for his birthday! So I would go here if I was you.

My family and I went during the day during school hours as our kids are not school age yet. We celebrated our twins 4th bday. The staff was nice, there was only one child there before we got there. It was nice to have the pla area to ourselves. My husband and I were able to crawl through the tunnels with them and enjoy the excitement. Be aware your knees will hurt!! Lol but well worth it!

Nice place to the kids. They enjoy it a lot.

Looks like a lot of fun things to do there. We were just there to do go karts. Terribly inefficient how this part of the business is run. Lots of unused (or perhaps broken) go karts lying around while they send between 7 to 11 karts each turn. Then they stop everyone, throw cones out on course, then open the gate so the karts can be put back into the starting area. Ive been to a lot of kart tracks, never seen it done this slowly. Took over an hour to get on the track with just 33 people in front of us when we got there. Had to get a refund for the second round of rides I bought as they closed the line down. I do NOT recommend go Karting here. At all.

Nice place. Went on a Wednesday & the staff was really pleasant. A lot of the rookie Go Karts were not working so only a few kids could ride at a time. Other than that we had a pretty good time.

They lost our party reservation, by more than made up for it. We were positively impressed by their commitment to customer service!

My 4 year old absolutely loved the play area. He had so much fun climbing it. If you go early it is not as busy.

Really disappointed. This used to be the only nice location in Columbus and now it’s just trashy. Nothing works and half the stuff doesn’t tell you it’s out of order so you just waste the money you spend because no one is gonna run up to the counter every time a game takes your tokens. It’s a gamble. There’s no supervision enforced for other children and in whole is outdated and dirty. The carpets smell the play area smells and looks dirty everything is falling apart. As much money as people spend and as long as they have been around I expected more especially when it’s the fall season as they provide an inside experience.

Took my 4 yr old nephrw thete..first time. He did not want to leave..was thete 4 hourd..enjoyed atmosphere and play area fot him , game area.

Kids loved it...prices was fair

There website was not updated, it said closed at 10pm Tuesday we drove an hour there and it was closed! UPDATE your sites!!

No food service, a lot of games out of service

The outdoor activities are fun and I could give 5 stars for those. However, but so many games my kids want to play dont work. The play space for younger kids use to be a little more secure with an attendant only letting kids in or out if they were with an adult. Now my kids can walk in and out before I get to them.

Our daughter is three. She can play all day for $5. One of the best values around.

It was DIRTY! Everything was sticky. Restrooms were out of top and smelled like a porta john. One would think being at Polaris it would have higher standards. We will never be back!

Nice place for mini golf. Arcade machines often eat your tokens and dont work properly (guns for shooting games werent working). Its an okay place, but you can tell they dont always maintain everything like they should.

Lots of fun! Theres alot of fun things to do.kids love it here.great for family fun!

Cleanliness was not great. Needs updating in general. Go-karts were fun, and we had a good time, though the putt putt course was extremely run down and needs work. Staff was also non attendent. All in all 3 stars.

Half of the games either don’t work or are out of tickets, the machines are nearly half of the tokens we bought, my kids wanted to do laser tag, so we go down there, nobody manning the counter and it smelled strongly like marijuana .. after we finally found a way to use our tokens we went to cash in the tickets.. the girl at the counter shorted my son on his prizes and when I told her where her mistake was she was very rude. It felt like a horrible rip off. I’m a single dad and can’t do these things all the time.. when it goes like this it hits even worse. My kids deserved a better time than this.

Largest play area I’ve ever seen indoors. Literally 3 or 4 levels of fun for kids all ages. They will surely wear themselves out before they go. Laser tag, plenty of arcade games and yummy food and snacks.