The good: The rooms were very spacious and fairly well maintained. The offer free breakfast but I did not have it. The restaurant in the casino was a pretty good value. Very affordable and tasted better than expected; everything was undercooked some but the prime rib was defiantly worth the $15.The bad: The casino was tiny. Only a handful of slots and 4 tables total i believe, with not a single player at them on Saturday night. I didnt see anyone cleaning the gaming area while there. The staff was unaccommodating for everything but bare minimum. Came across as rude to me. Will not be staying again

Transparency/clarity statement: this is a review of the RV park not the hotel/casino!Ive stayed at Gold Dust West RV park many, many times over the last four+ years of owning a travel trailer. It definitely falls into the category of RV park that was built before todays super-sized rigs but its workable. We can unhook and park the truck perpendicular in front of the trailer without encroaching upon anyone elses space -- as youll see others do as well. It is tight for our 52 of equipment, though. Plus, theres plenty of nearby overflow parking if you need it.The desk staff is friendly and helpful. They often have to be apologetic for the facilitys maintenance issues -- rightfully so. Incredibly simple things like damaged electrical towers and missing spigot t-handles are not addressed in between our frequent visits. So you have to know which sites have issues in advance or stop by and inspect them before committing to a site if you dont want to have to move multiple times to find one with everything in working order.You will deal with noise from the freeway and access ramp. Thats just the breaks you have to put up with for the location. Thats a little more aggravating if you like to enjoy outside time like we do. Inside our trailer, the noise is largely a non-issue.I give them good marks for amenities. If you need a fitness center, they offer it to the RV park dwellers. And being someone who has to do physical therapy constantly, having that space is a major bonus. I dont need their weight machines, but I do use the treadmill in bad weather and having access to a decent amount of floor space to do my other exercises and yoga is really nice.The bath-house is *always* immaculate so high marks there. The laundry facility is clean and tidy, but prices are a bit on the smart side for the small, old-school, clunky, agitator washing machine offerings. But they do work and its convenient. Not having to schlep to a laundromat is a big deal.The location is good, especially if you know Carson. Its very easy to get to everything Carson City has to offer. The taqueria across the street is brilliant and walking distance to groceries and good food. But if you venture over to Centro Market just east the freeway, Ill vouch their tacos are better. Tractor Supply next door to GDW has a great supply of dog food and propane so you dont have to go far for those supplies. The Grille in the casino is a nice respite from RV meal prep. And the pie is damn good.Overall the park is really good but not great when considering the slightly-high price given their maintenance issues and limitations. Bang for the buck is the bottom line, right? Given the limited options in the Carson City area, I still feel GDW has the best value and set up. Solid but not perfect. But far better than the other nearby parks and without being as far out as Reno or Minden. So in spite of a few challenges, its still my go-to as a full-timer/former-local who has our house-load of crap stored in the area that we need to visit and manage on occasion.

Good and clean. The only downside was that they seem to have the climate controlled centrally which was not convenient and a little uncomfortable.

Love the prime rib and fantastic taste!Thick cut! Actually we have been going here for 5 1/2 years! All meals great!!

The room itself was great, it was nice and big! It was a little run down, but the staff were super nice. The food was not bad, it wasnt expensive at all! Im giving it 2 stars because there were cockroaches in our room and the jacuzzi tub could have been a LOT cleaner. We will not be going back.

Lovey rooms great view, nice and clean, comfy beds casino bowling alley and a great Mexican food restaurant

Complimentary breakfast is actually breakfast, not cold cereal or fruit. Sports book on site, Ill definitely go back. For some reason, the rooms TV didnt get NBC, so I had to goto bar and drink more.

Nice newly remodeled bath rooms and a clean laundry room. They have an indoor swimming pool . A nice place to visit

Positive: Clean and tidy, responsive staff. Negative: Faint smell of cigarettes in the room, but it was not too bad.

Very disappointing! The room was dirty, dusty, old furniture and bad smell of smoke:(Pictures on HOTELS look ok, but in reality, thats far from good:( unfortunately

Right off the interstate and price was right. Extremely friendly lady checked us in. RV sites are tight but we were only there for one night. The dog walk was small and half of it was muddy. Ordered dinner from The Grill and food was ready fast to go. Tasty food and the order was correct. Not sure we would stay again.

We are currently displaced due to a gas line issue with our home. We have been staying with Gold Dust already 7 days. All is good, happy with the free breakfast items, staff are all friendly and accommodating. No issues. My only complaint would be the stiff bed. I figure if that’s my only issue we are doing good. I’ve personally watched the staff clean continuously. They do temperature checks at the door. I’m not a fan of all the Covid procedures, but if they want to be open they have to comply. The place deserves 5 stars from us.

My husband and I passed through Carson City in state here on our one year anniversary weekend it was 1 of the best experiences with the hotel we have had thus far. Amazing rooms and amazing staff. Definitely would recommend

Our stay here was memorable. The junior suite was roomy and we couldnt ask for anything more! Refrigerator, microwave, two big t.vs, a king sized bed, WOW!

One of our go to casinos for slot fun & lunch or an early bird dinner. We usually break even or win while were there!!

If I could rate 0 stars I would. I’ve been going there for 18 years! Never have I been treated so rude by hotel gals. Spoke with CMD no return phone call. I will not stay there again.

Decent food, nice casino. Room cleanliness leaves a lot to be desired

Positive: Food was excellent. Free made it to order B fast is very good and helpful. Negative: Hot tub was closed due to Corvid. Wish I knew about it when making the reservation. Little disappointing.

Convenient to interstate and things to do. We have 35 foot 5th wheel and stayed on rv Park. Barely fit in spot and had to park in casino parking. Check in is at hotel/casino not really convenient. Sites were close. NO ONE picked up after their pets....ugh! The restaurant in hotel was good. Casino was small but clean and nice. Not sure we would stay here again.

Ate at the cafe, great breakfast and service, clean. Pumpkin cheesecake very good!!

Love this place the pool is amazing the rooms are super clean n nice the staff is fantastic

Even though the place was smelly of cigarettes, we had a great time staying here. The rooms were decent sized rooms. Honestly, their service is top-notch.Will stay here again if in the area.Fixed my review, they deserve 5 stars.

We stayed in the RV side. Great location for what we needed. Casino was clean, ppl were very nice and the food at The Grill was great.

First time here. The comps are awesome! Won a free prime rib dinner. It was delish and so was the pie! Our server Sihene was super friendly, helpful, and informative. Cant wait to come back!

I got wings there and didnt like them sooooo idk but the service was pretty good

Nice large clean rooms. Noise and cigarette smell were two issues. Noise in the hallways and neighbors. I could hear an alarm go off, shower running, toilet flushing from the next door neighbors. Wonderful staff. Large big screen tv with plenty of channels. Great location. Room was nonsmoking..but just opening the door you could smell the smoke. Not use to that in California. Nice prompt breakfast included. Would stay here again.

Super spacious rooms ..Great complimentary breakfast cook to order.Friendly staff..Covid 19 compliant..will return when in the area for sure

Positive: The staff was friendly and the restaurant workers were quick and efficient. Negative: The bed was to hard to sleep comfortably for wife and I, and the room smelled of cigarette smoke strongly.

Room smelled like cigarettes but I suppose that is to be expected at a hotel and Casino. My wife had to wait 10 minutes to get temperature che k as part of covid rules. Short lady with black hair was too busy to help so she had to wait for other guests to be checked in for a mere temp check. Bed was OK. Food was good and well priced. I would recommend a non-casino hotel if just visiting area and not wanting to gamble.

The mask patrol was on HIGH ALERT the entire time i was on the casino floor if i let my mask slide just a little on my nose she was there. Sir.excuse me you must cover your nose I get that at your job and like I told her she does her job very very very well when you smoke a cigarette in between hits of the cigarette you must return the Mask 2 above your nose I was so worried about the mask sliding off and getting yelled at that I didnt even notice my bankroll shrink faster than my patience level so then I laughed good by gold dust

Very nice.. Free breakfast and along with it made it very affordable I would go there again

The menu has drastically changed. I miss the Monte Cristo sandwhich

Very affordable and good location. Casino is a decent size too

I give this place a four-star do that they had recently renovated the beds were comfortable location was decent service was good.

Convenient pull-in parking for rvs. Fairly roomy parking lot, adequate for a short stay. Hookups are good. Maintenance a tad shabby with need of some re-paving of some sites. Bushes, grass along fences and trees could use some cutting back. The trees do provide nice shade and improves overall appearance.We thought the Gold Dust West was most accommodating. My only complaint would be terrible WiFi and therefore many visitors are cranking up their portable routers. So there was a lot of second hand signals invading our space, which we feel sensitive to.I’d definitely recommend it for an overnight to a few days, not longer. We did not use the casino because of Covid-19 precaution. But we felt safe at the RV campground.

Stayed there with a golf group. It was terrible. If you like smelling like youre living in an ash tray,then this place is for you. The rooms were so outdated, felt like it was the 70s. To appease all the cigarette smoke, they put big fans everywhere ( like they could contain the smoke)...lololo .At best this is equal to staying at a Hotel 6.... if you want medicore at best, then this is your place. I had to put a damp towel at the bottom of door, to try and prevent smoke from coming in. If I could give it a minus, I would!

Great staff, awesome management, especially Mike... good lane conditions

Horrible odds I never win when I go there no matter if its a $20 bill or a $100.

I want to send a very big THANK YOU to Vala (not sure if thats how its spelled) you did so very much and went beyond making our stay very nice all staff was wonderful as well as the Grill restaurant, we will return.

Our server, Sandy, was the best Ive ever encountered in a restaurant in Carson City! So helpful and delivered exceptional service! Thank you Sandy! Well certainly be back1

Great service good food and fun,Tony is a great server and slots pay out

My friend stayed at the RV park at the Gold Dust West it was a great day we had a great time too sadly youre going home tomorrow thanks Gold Dust for being so good to my buddies

Dinner was delicious. Service was excellent

Free drinks when playing in the casino, great breakfast included on my room rate, clean.

You know its not rocket sciencePictures worth a million words here...Ps. Those brown eggs are supposed to be medium so o poked an egg and sent them back and got 2 old burnt eggs and a nasty replacement egg...And the manager wasnt concerned.Date was July 13th 2019 at 1:21am

Got the Jr suite nice room horrible beds so uncomfortable needs upgraded

Price was alright and good access right off of freeway

Went on date, got stood up. Very sad

Everyone was friendly, it was clean and the food at the Grille was really good! Definitely recommend for anyone!

Ordered two pot roast grilled cheese sandwiches to go with two sides of the San Francisco garlic fries. Received two sides of garlic bread and no auju. If you look at the menu it completely explains what comes with the dish and auju is on the side called to get a credit for both since by the time I got home it was completely ruined and the manager explained to me from now on you have to ask for auju since it doesn’t come with it. I explain to him it’s written on the menu that it comes with it and he said yeah that’s not right he just gave me a credit for the fries since I got charged for the garlic bread that I didn’t want. The manager on duty that handle this does not know anything about customer service or restaurant management. Completely incompetent! First terrible experience at The Grille

I have been staying there now for about 10 years off and on. The rooms are great, the staff is awesome and they all go out of the way to make you feel at home. I have been booking golf trips through them and they do an excellent job. They arrange everything for you. Just tell them the courses you want to play and theyll get your tee time, give you a variety of rooms to choose from, arrange everyone in your groups stay and provide a very nice, hassle free experience. All you need to do is show up. I just came back from my most recent weekend there and it was just awesome!

4th time staying at the RV park, spaces are tight, prices just keep going up and up, and upkeep is going downhill

Love staying here. Clean rooms, staff so helpful and friendly! And fun gaming. Its my go to when visiting my parents!

Great food very good service.

Unfortunately I can’t share pleasant experience at this hotel. The room was dirty and dusty. Smell of cigarettes. Old bath, and furniture. One plus - they serve normal breakfast.

I won like $320 bucks. Comfy beds.

Nice casino right around the corner of our place. Cafe is good. We just never get there before the late menu so weve only had appetizers, a chicken club sandwich and a burger but all have been very good. It also has its own bowling alley and hotel so, when we have family come to town they can stay close by.

The hotel itself was ok. The hotel was hotter inside then it was outside. The AC in the rooms worked on and off.

Great bowling alley. The food at The Grill is good and affordable. The wait time is long and time to order and receive your food is also long. I feel the restaurant needs more servers/cooks to help speed up the process. Once you get the food its very good and well seasoned. The prime rib dinner is wonderful. I ordered it to take home.

Chicken fried steak was great

Good rates on roims see annette.

Its a place that you take with a little pinch of salt to get bye

Dont gamble so I dont know the slot experience and havent eaten there either, but I do cash my paycheck there and I will have to say the ladies at the cage are very nice. Good customer service.

Machines were so tight I spent $200.00 on 4 machines of spin poker and never even got 1 4 of a kind. This makes it no fun. Loosen them up a bit already. Patsy Whitten card number 125198.

Large, very clean rooms as well as everyone is so friendly

Dinner was excellent , customer service as well

It was great. The prime rib was the i have ever eaten. Service was fast. The price of the meal was great.You even get dessert.

The best green chili and the server Valerie could not be nicer

Horrible stay!Registration was not friendly but expeditious.We were given a ground floor old room with a communicating door.We felt like if our room neighbour was watching TV and giving his calls from ours as the communicating door is very thin!Until 3am, an outside AC unit was making such a noise we couldn’t sleep. Hopefully the one who had that room turned it off in the middle of the night as he probably could not sleep either.Our sheets were smelling cigarette smoke even is the room was not.The shower tray of our bathroom was full of hair (see pictures).Breakfast was fine but Grille restaurant has a very bad taste decoration.We talked about the AC to the receptionist when checking out. She said : “it happens.”Avoid the “hotel” !!

Bowling center real nice. Food is pretty awful in all the restaurants. Staff is attentive real nice. The casino comps are great. Even for people who rarely gamble. Casino inside tooooo Smokey and smells of odd odors

First of all the room was not ready on time. The front desk lacked empathy and the manager was very obnoxious. Also, the room we stayed in had a “frozen” AC meaning it didn’t work entire night. We were given a small table fan that’s all. The did not offer any compensation for our troubles and directed us directly to Expedia.On positive note, the bowling alley is great and reasonably priced. The morning breakfast was so-so but service was cordial.

Stayed here when we visited Lake Tahoe. Room, bed, shower everything was nice. Didnt go to the casino. Complimentary breakfast was excellent.

Clean hotel and casino. Nice and friendly staff. Nice rooms.

We ate lunch at the Grille, and had a wonderful experience! Our waitress was friendly and experienced. The food was tasty and plentiful. The only downside was the cigarette smoke from the casino.

Its a nice place to have fun, although they have changed most of the games and minimum bet requirements... most of the older games are gone and have been replaced with the new big games that dont pay very well... But its nice still the cafe is the best!

Nice casino we celebrate and early Valentines day and we have a lot of fun with our friends the food was delicious ribs,dessert and salads everything was great.

Spent the weekend in the area and a local suggested the Gold Dust. The front desk was personable and friendly. The room was smokey and dirty, we had no room cleaning service for 3 days which was finally taken care of by complaining not once twice.The grille restaurant was good. Service not so good.The bowling alley was a fun addition. Tables 21, 3 card, blackjack....were not open 90% of our time had to play a machine at the bar.Sorry overall disappointment

Staff friendly. Room layout large and nice. Bathroom large. Easy parking. Right off interstate. Pawn shops and check cashing places all around. Casino located inside and hallways/lobby reeked of cigarette smoke. Air conditioning required room key and didn’t get really cold. Breakfast was not continental but in the restaurant having to walk through the smoky casino. Toilet was dirty around the base and the outside of the bowl. They shocked the pool early and we couldn’t use it. Overall okay but would not go back there.

Music very nice but super loud, they got nice restaurant America food and Mexican food plus they have a bowling ball play ,nice for the kids and we the adults go gamble

Its a great place to work. The hotel rooms are spacious and clean . The staff are friendly

It was clean, and quiet when I stayed there during the week. It does show its age a bit. The staff was nice. The food at The Grille was good. I ate one meal at Ole Ole and was a bit disappointed. I got a good rate for the room and the place is pretty centrally located.

Its fun and has a lot to do, bowling, tournaments, restaurants and rooms for a weekend getaway. Go for a great time and enjoy

The Grill restaurant has terrible service and the food was not that good. Would not recommend it to anyone. The prices were also high.

Fun Place to hang out. But DO NOT Expect to win anything. This place took my money fast. Food is really good in their restaraunt. Friendly Staff...

Breakfast was awesome very happy that they kept the menu

We stayed here in a motor home. August 12,2019. It’s a casino RV park. Most I’ve stayed in were nice. This one is Very tight, cannot even put our awning out, we were parked in B 51. Dirt on the door side and dirt and dead grass on the other. It made it very hard with Two dogs. We stayed here. Week. For the price even though Good Sam. I would not stay here again

It is a nice place, good food quiet atmosphere but tight machines!

Super clean place.

Great food at the grille. I go there often and normally enjoy myself. I was waiting on the casino floor waiting for my Mom to come out of the bathroom so we could leave. She comes out and I stood up to put my jacket on but I was wearing a hoodie so I put my hood on so it wasnt stuck under my jacket. Hadnt even gotten my arms down and a security guard rushes up and tells me to take my hoodie off. I told her I was just putting my jacket on and she completely disregarded what I said and told me again to take my hood off. As I was leaving, she puffed up her chest and glared at me. Think twice while putting your jacket on at this casino, if you wear a hoodie you will need to walk out with a hump on your back until you can get outside to get your sweatshirt hood from underneath your jacket. Food is good at the grille though.

Clean organized and great service!

Do not come here with your RV/travel trailer/5th wheel unless its under 30, and your toad/tow vehicle is the size of a Fiat.We have an F350 DRW, a 40.5 fiver, and a Jeep Grand Cherokee scout vehicle. Their spots are only 45 in length, with nowhere else to park your vehicle if your rig is over 30. We had both parked in the dirt next to our rig, as we have high dollar items in both of our vehicles, and didnt want to take the chance of having anything stolen. When we arrived, the paperwork states not to park in grass areas. Seeming as there was no grass, only dirt in the area next to us, we thought it was safe (see picture). Security came last night and told us that I had to move my Jeep in the morning (which we did) however, the truck was fine seeing as how large the truck is, there was no other place to park it. This afternoon a very rude lady decided to very curtly tell me that the truck has to be moved. I explained to her what the security officer told us last night to which she replied that she didnt care, and we were given the rules at check in. I agreed with her, and explained that it said we couldnt park on the grass, and there is NO GRASS where the vehicle is parked. I moved the vehicle into the casino parking where I have no idea if our items will be safe since there are no visible cameras in the parking lot (worked at a casino for 6 years, and know what to look for), and I cant wait to get out of here. Horrible experience, if I could rate it lower than a single star, I would. Neighbor told us theres an RV park 2 miles up the road with HUGE spaces. Go there, and stay clear of here!

Nice atmosphere on the far end towards the casino entrance. In the middle of the alley is a bar and the smoke and patrons make it not so family friendly. Great staff though that was more than happy to help the kids get everything they needed to play. Not bad...

Due to RV break down we stayed 6 nights at the RV park. Very clean park and restrooms. You cannot beat the price of food at the grille. All staff we encountered were very helpful and nice. Great customer service at the reservation desk.

Fairly good mix of gaming machines. Good restaurant.

CONSThe room has a really bad odour which would not go away, we couldnt switch rooms as there was none available. Found ants in the bathroom sink. And btw this was a suite.Non smoking room which also had a lingering smoke smell,I was offered a activated carbon filter,Which is like applying a band aid on your car bumperCafe was slow.PROSParking was free, rooms are spaciousStaff was helpful

Clean, good gaming, reasonably priced meal - also has a bowling alley ^.^

No longer has most of the machines I enjoy or only 1 and always occupied or reserved

The food was really good, portions were big and very filling, great iced tea, our waitress needed help, she wasnt attentive to what we needed

Pretty cool. I just cash my paychecks there for free. No big deal. Food is good but kinda pricey, I feel. But good

The room was very nice and clean. I loved the bathroom - updated and well stocked with shampoo, conditioner, body wash, hand soap & lotion. I was very impressed with the staff cleaning the lounge area. she moved every piece of furniture to sweep under.