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Fish Factory
3021 Veteran Hwy, Bristol, PA 19007, United States
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Ka
Review №1

A real Mom-and-Pop store with a professional touch!Knowledgable staff, (Ask for Nathan!) a down to earth Owner, and a wide (and constantly updating!) selection of both Saltwater and Freshwater fish! Been a long time customer of the Fish Factory for a while, have never regretted it!Sometimes on weekends they get busy and there can be a bit of a wait, however the ever changing selection of fish will make you keep coming back! They also offer tank services, live food options, custom fish orders(call ahead!) pond and outdoor supplies, saltwater and freshwater medications, plenty of hardscape material, and more!!

Sa
Review №2

My second time there at that location. I absolutely love the views of fish. The accessories are also at a huge variety

Ra
Review №3

Always a pleasure here! Roy treats everyone like family! My 2 baby clowns are healthy and happy!Thank you sir!!

Li
Review №4

Very friendly and knowledgeable staff. Took the time to walk through the fresh water fish with me on more than one occasion to pick out the appropriate fish for my tank size. Going back soon to round out the tank. Incredible supply of the extras needed to run a fun and healthy tank. I found prices to be on par with the market and appreciate their commitment to the craft rather than a box pet store.

Lu
Review №5

Wonderful place to shop! The store has a great selection of livestock. The staff is very nice and helpful! They take the time to explain everything and you really do feel cared about as a customer! I always stop by here for my aquarium needs.

St
Review №6

Im suspicious of these 5 star reviews. They have a nice selection of dry goods and food but it is pricey. As far as the fish goes, it was depressing. They have them penned up in little dirty tanks that are way too small for the fish. Many of them looked to be nearly dead. Some tanks contained fish that appeared to be dead for some time. Probably the worst Ive seen in a fish store in my 35 years of fish keeping. I actually wanted to buy some just to rescue them. If you do buy fish there, quarantine them. But know that you have no idea the condition of the fish since theyre in spaces too small to swim. I walked out wondering what the heck these other reviewers are seeing. Not going back.

Ze
Review №7

The only thing the Fish Factory needs to be great, is maybe a coat of paint to give the outside entrance some more curb appeal. On the the inside it’s packed with a great selection of aquarium, reptile and pond needs. The staff are particularly knowledgeable and helpful. It’s always great to see a patient person keep a smile when rifled with a hundred questions from a new hobby enthusiast.

Le
Review №8

UPDATE:I am always happy to be able to provide positive updates so that others are able to find businesses that deserve their patronage. I have now been to the Fish Factory 5 or 6 times. Some things are still true and just the nature of the location/building -- tight spaces, areas can feel cramped with the amount of product stuffed in. The reason for this update and the reason I find myself returning to this store time and again is simple - the staff. Responsive, personable, dedicated. If they say they will reach out to you about new arrivals they actually DO. They create relationships with the customers that walk through their doors which leads to a far more pleasant (and effective) shopping experience for everyone. If youre looking for a local fish store dont judge this book by its cover - go inside, talk with the staff, I think you will find your new first call, first stop fish store. I know I did.

An
Review №9

Best fish store Ive been to so far. Great pricing and lots of options

sh
Review №10

Just stated a planted aquarium and iv been running around looking for plants. I live in New Jersey about an hour from this store. They might be small but packs some really nice stuff. Lauren was so nice and wonderful. She definitely made my experience there to remember. I will be coming back for sure when im ready for fish and when we start on my 55gal project. Thanks for the plants im so excited to plant them!

Ta
Review №11

Smaller store, but decent selection! The employees seen very knowlegable. The one who seems like the owner can come across a little cold, however, I would never let this stop me from going!

Jo
Review №12

I love this place, it looks shabby but they take care of their stock and I can always find something unique here.

Sh
Review №13

Great shop, alot of stuff in there. Owner and staff are super nice and helpful!

Je
Review №14

It was a good visit,a very wide selection,on community fish as well as chilids,a little pricey,but good!!!

Je
Review №15

Good fish selection. Had a good conversation with the woman that assisted me about plecos.

be
Review №16

They say you cant judge a book by its cover but this please is definitely a hidden gem Great fish selection and great customer service I will definitely be back very soon

Ni
Review №17

Good place for fish and supplies, varried selection of plants

Sc
Review №18

A dying breed of fish stores. A few years ago, I would have given this 5 stars. The prices were good and the selection was decent back them. I was dismayed to see that one of the frag tanks had been converted to freshwater and the other had red slime algae on the frags. I bought some frags anyway, mainly because I had not visited another store close by. Once I cleaned them upon the polyps are starting to come out more. I cant believe that a reef store would allow red algae to take over their frags like this.The corals are prices by the head and not the frag. Oops, I just saw another head...thats another $15 for the coral.Plus side...they ate one of the last stores to sell live rock. Not the real rock but actual live rock from aquariums. Its about $9 per pound, but some of it is real Figi and Tonga from the 90s. It looked there might be some Florida rock as well.Overall...not bad and not good. Tanks and frags seem to be decreasing in quality. Only 2 people on staff on Saturday to fill orders and help customers.

Be
Review №19

They have a large variety of dry goods. They also have a lot of fish. However, some of the fish are sick and are not kept in schools and are in little tiny aquariums. The tanks could use a cleaning too.2 weeks ago I checked the place out, and I was looking in the white cloud fish tank, considering buying some. I then noticed a pinkish/red worm-like parasite hanging out of the left gill of one of the white cloud fish. Its head was inside the fish through the gill, the tail was hanging outside of the fish. I could not risk buying a fish here and bringing who knows what into my tank.Honestly I wanted to buy some fish just to rescue them... I saw 2 black skirt tetras there alone and I felt so bad for them.... but I was not going to risk it.

st
Review №20

Always friendly and knowledgeable. Bought fish from there years ago and now taking my son

Su
Review №21

Great staff, lots of knowledge and advice. Healthily fish and plants.

Fr
Review №22

Fish Factory has everything you could possibly want or need. Roy, the owner, knows all about the fish and tropical environments. If he doesnt have it in stock he will order for you. Excellent establishment. I recommend this store highly.

Ni
Review №23

Lots of cool stuff, useful stuff. A little pricey.

Na
Review №24

Purchased several corydoras from them several weeks back and they are doing fantastic! Cool place great plants with personable fish. Great for live food enthusiasts!

Za
Review №25

Had a great variety of fish and inverts. There werent a lot of shrimps but was able to get at least 4. I only saw Mystery snails was hoping to get some Nerite snails also but couldnt find them. Will be going back.

jo
Review №26

Good thay know A lot

Ri
Review №27

Old fashioned aquarium store good selection

Al
Review №28

Nice people, helpful.

Mi
Review №29

Very knowledgeable staff! Super friendly

Ke
Review №30

I Started my pond again after a 5 year break, Ive been in there every other day for the past week. They are knowledgable and always helpful.

Do
Review №31

Poor customer service, junky over priced

an
Review №32

Employees are helpful and knowledgeable but the owner is not a very good person! Spent a decent amount of money there over a few months and he wouldnt let my 7 year old use the bathroom. If it was me I understand but people with kids know when a 7 year has to go they HAVE TO GO. wound up going to hidden reef around corner . Bought 3 coral frags, emerald crab, fish, hermit crabs, new fluval sea light, filter media. Sorry fish factory you lost 352.00 over hidden reef. Oh and coral looked better and was cheaper than the 3 frags I got from fish factory.

Ja
Review №33

Awesome!!! Just picked up 3 silver dollars for the aquarium.

Be
Review №34

Good customer service and great vieriety.

Kr
Review №35

Great selection of healthy fish. Many people have negative views on the tank sizes in the one room. I dont think any of these people realize how popular this fish store truly is. The fish get shipped in and are so cool that they really dont stay at the store for long. I agree, it would be a problem IF the fish were stressed or dying from that however THAT IS NOT THE CASE! The fish are content chilling out in their own tank where they can relax after being shipped. Do not let negative reviews due to the tanks turn you away from Fish Factory. You will seriously be missing out on super knowledgable people that are ready to help. They have awesome fish and will even order a certain kind in for you if you ask and they have a place to get it from. The same goes for equipment or tanks! I have been coming for a little over 2 years now and I make the 45 minute drive there every time I need to go to the fish store because I dont trust anywhere else. Every OTHER fish store has lead me to some kind of pest infestation in my tank and Fish Factory is the only place I do not seem to have this issue. Check out Fish Factory!

Li
Review №36

You want healthy fish for your beautiful tank at home, I recommend you make your next purchase from this family owned and operated business. You can feel the love for all animals the moment you enter through the front doors. Thank you for your beautiful angel fish they love their new home

Ja
Review №37

Love the Fish Factory ! Everything I need always in stock. As an extra picked up an unusual vibrant red plant 50% off! Looks great in pond. Staff always helpful, knowledgeable and willing to help!

Sh
Review №38

Love that place and fishes and prices but they need to clean up little bit and give fishes a better environment

Ba
Review №39

A year ago we invested with the Fish Factory in an expensive reef system for my home, and we contracted for their service to maintain it. In 11 months they managed to wipe out my all fish on TWO separate occasions. The first time, Roy the owner, begrudgingly replaced about 20% of the fish. After the most recent round of devastation Roy offered nothing. The customer certainly doesn’t matter here.

Mi
Review №40

This is a pretty cool place. I would say its second best to The Hidden Reef however they have a few speciality items and live stock that no other store has. They have clearance items marked pretty good. You could shuffle around and find a gem. I came in for pre filter sponge and red claw crabs. They were out of crabs however they had plenty of everything thing else. They also have used equipment as well as new. I wonder if they buy equipment? I will have to ask next time however Im new to the hobby and dont plan on selling my new equipment at a loss just yet...Hahaha. Give it a few more months. Lol.

Ti
Review №41

Much better than hidden reef snd more knowledgeable

Iv
Review №42

A lil humid but wonderful selection and awesome, knowledgeable staff

E
Review №43

They are total thieves. They sell things under false pretenses then when I returned it and told them they lied they said we dont give refunds

Pa
Review №44

Very helpful staff, lots of equipment and tools available. Prices comparable with what you would spend online... Support small business!

El
Review №45

I was in Fish Factory a week ago, great knowledge and advises, awesome selection , bought plants and two fishes , all alive no sign of illness. Going to be my favorite fish store .

マイ
Review №46

The tanks arent really clean. Kinda looks like its a 2nd Walmart. Also stuff there are over priced.

La
Review №47

Thumbs up for fish factory great place great service

TR
Review №48

Ive been going here off and on for years. They have just about whatever you want and or need. And if they dont theyll order it. Prices are pretty good also.

Be
Review №49

Ive been coming here for about 10 year or more. The owner is a great guy and the fish, coral etc have always done well in my tanks without any problems. I now live in South Jersey but I still come up here for my live stock

Jo
Review №50

Nice place.

La
Review №51

Used to LOVE this place. when Don was working there. When I called about a new angel fish that I purchased there within but a few days that looked sick, I had a nice conversation with an employee there. I told him I would give it to the next weekend to hope the angel did better. I have a large tank with some original fish from 7 yrs past. I had to bring the angel back that weekend and was met with the owner. He was gruff and stayed seated for a while as i explained. I was told that in order to bring a fish back, i had to bring in tank water to be tested. This was the FIRST time since going there for several years that I brought anything back. The owner tested the water and said it was ridiculously high with nitrite. i told him it is always on the high side a little in Philly but I have had no problems. He would not refund me all the money, only 1/2 and convinced me to purchase a bottle of chemical to fix my problem. I never used the chemical and purchased 3 angels elsewhere that more than a month later are all well and thriving. I feel his testing in this container that was not rinsed first and placed into a little machine, is flawed. But how i was treated, I will NOT be back.

Ny
Review №52

They have a great selection of saltwater qnd freshwater fish and the prices are pretty good. Ive been going here for over 10 years.

Tr
Review №53

Purchased a leleupi Cichlid from this store.The fish appeared in an ok condition when first purchased. Acclimated this fish as soon as I got home. A week later, I noticed my African cichlids were not acting right. They were beaming themselves into the glass of my fish tank and some were swimming through the currents of my filter. This was a cause for concern. Next thing I know, all of my fish are extremely sick with parasites. I had to treat my fish tank with copper and thankfully most of my fish survived (despite the leleupi who was plagued the most). Never have I experienced this with any other fish store and I’ve been doing this for 30+ years.

Sa
Review №54

Place is a rip off . They charge triple what other stores charge for the exact same aquarium items

Fr
Review №55

Good place I drive from Trenton to shop. Its worth the trip. Smaller place but the have a lot packed in.

M
Review №56

Very helpful staff

IV
Review №57

Love the Beautiful fishes they have

Ja
Review №58

The people there know first hand what they are talking about. Healthy livestock.

Si
Review №59

Kinda blah atmosphere. Not a very friendly staff. i think most fish stores are like that. Nice live stock variety. Good for cheap, used products.

Fi
Review №60

Nice selection of fish and equipment

Ca
Review №61

Simply the best fish supply store in the area. Very knowledgeable staff!

Ro
Review №62

Has a look that made me drive past it the first time I was in the area. The second time I ended up regretting not stopping the first time. Plenty of dry goods and a great livestock selection. All fish seemed to be pretty healthy and fat. Coral selection is decent. Will definetly visit whenever I get a chance.

Te
Review №63

My boyfriend loves this place.

St
Review №64

We went to purchase some fish this place had fish but it was very cluttered and disorganized. I feel as though you can go right down the road and get a wide variety of fish and supplies without wondering if you were going to sleep and fall or trip over something.

Am
Review №65

Great service. Have rare/uncommon things. I like that they resell tanks n setups.

Ka
Review №66

Barley had fish

Bh
Review №67

This is a nice family run business with lots of options for corals and salt water fish. Very reasonable prices. This is one of the best reef store in Philly area.

Ho
Review №68

Fish factory has the greatest selection of fish and the best equipment available at great prices..The owner Roy and his staff are extremely helpful amd very knowledgeable

Al
Review №69

Pretty good selection of fish and items, the koi pond is really nice! I got 2 koi and 10 tetras

Lu
Review №70

Great store with well informed staff to help a novice like myself.

Ma
Review №71

They have the fish and supplies that I need, along with the knowledge.

Jo
Review №72

This store is great last review says that staff is not polite ... Not true at all very nice easy to talk too been going here long time good quality fish and coral at great pricing. One of the only stores around that i know of to sell not only used aquirums but used equipment great for beginners. If there is something special fish or coral wise that he doesnt have he will order it in for ya with deliverys once a week. I would reccomend this store to a friend

He
Review №73

Wide selection of pond plants and fish with knowledgeable staff:)

Os
Review №74

Good taste and nice people

Ro
Review №75

Best fish store ever, been going there for over 15 years . Roy is incredible.

Th
Review №76

Its ok the fish aee ok the place looks allmost run down so my story is i go and ask can i go outside they say yes i go the guy outside says go inside off limits people are retarted

Le
Review №77

Friendly staff.

Ro
Review №78

Its a very nice place. They are very nice fish oriented people!

Ga
Review №79

The fish are kept in the smallest tanks ever where they can hardly swim; some of them its like theyre stuck treading water. The factory name suits it well. Some of the fish are so highly priced that they are probably going to be literally sitting in their tank for a long time

Da
Review №80

I shopped here for the first time yesterday. Overall great experience! Customer service was hands-on, professional and courteous. They have a wide selection of fish and plants for my pond, will be back in the future. I wish I knew the name of the gentleman who helped me, he clearly enjoyed his work, and was good at his job.

Su
Review №81

Very nice place.

Jo
Review №82

Prices a bit high but great inventory and knowledge. Good selection of koi fish.

Kr
Review №83

Corals are always so beautiful

Jo
Review №84

If you love hubbies this is the right place for the entire family.They have everything for your fish tank.Highly recommended to the entire family.

De
Review №85

Im a local here, great store with great selection. However just seems like they stopped caring, dead fish here and there, not the best maintenance with tanks. had pests on coral frags. Some fish dont look the healthiest. Only thing i bought and it didnt make it were xenias which is kinda crazy. But this is all stores that you have floaters.

Il
Review №86

Best underground fish store

Do
Review №87

Helpful staff and they are very well versed in all aspects of livestock, corals, And all the associated equipment. Their prices are the best in the area. Well worth the visit.

Jo
Review №88

Great selection and knowledgeable staff. They have all your needs for freshwater aquariums, salt water aquariums, and ponds. The fish are in good health and the tanks are spotless.

Jo
Review №89

Great store. Birds, dogs n/a FISH and equipment only. How it oughtta be. Specialized. I go for saltwater, theres a ton of products.

Ha
Review №90

Good service and selection. Youll find what you need but its moderately more expensive than Wally World. Their staff is very knowledgeable so its less-expensive in the long run.

To
Review №91

By far the best acquarium supply store in the area. Great selection, knowledgeable staff, convenient hours, and beautiful displays. Storefront is a bit deceiving. This place is huge inside. Dont hesitate to ask questions when youre here.

Sa
Review №92

Friendly and knowledgeable staff

Pr
Review №93

Where they keep the corals, you can see a lot of bad aiptasia and the tank was not looking so clean. This place WAS the place to go for good prices, beautiful salt fish & corals, not anymore. I dont know what happened. I once would walk in here & spend on average $600. If you want to sell your fish, they will purchase them.

Na
Review №94

Great Old School Pet Shop with good customer service and knowledge

Ch
Review №95

This aquarium store the fish factory was usually one of the best places for myself to pick up Fish and live rock and all different kinds of salt water freshwater fishIts been about 8 or 9 months since Ive visited the store. I just returned to store about a week ago It dropped dramatically a fish stock decreased probly by 40% lacking In cleaning The aquarium fresh and salt water. But they still have large selection of supplies, aquariums used and new aquarium setups. pricing, is fair to high pricing .The Employees see very willing to help and also Seam very knowledged in Aquarium hobby and reptile hobby Still a good place for aquarium hobbiest shop.

Ge
Review №96

Prices are questionable. Cool fish though.

Ja
Review №97

This was our first visit .I know we will return even though it is an hour from our home..the place is super clean and well organized.the staff is super friendly and very knowledgeable.the prices are good as well.the fellow that waited on us was very friendly and very helpful..we bought 2 angel fish and some supplies. Our guy helped us pick out some new treats for our fish..brine shrimp and kelp flakes.. thank you..sorry I did not get your name..Janet

Ti
Review №98

This is the one fish store around where 95% of employees actually know what theyre talking about. Always so knowledgable and great prices. Stock isnt always available so id say call ahead before you go, they are great at answering the phone too, another fish store first lol. I need some assassin snails and i keep missing them, but they were kind enough to inform me when the next shipment comes. I recently bought 9 lampeye killifish, 2 amano shrimp, and a bunch of cardinal tetras and not one died

Er
Review №99

Best place around

Bi
Review №100

Extremely knowledgeable staff! Very helpful and honest. They have a new customer - for life

Information
61 Photos
100 Comments
4.3 Rating
  • Address:3021 Veteran Hwy, Bristol, PA 19007, United States
  • Site:http://www.thefishfactorypa.com/
  • Phone:+1 215-785-0761
Categories
  • Fish store
  • Aquarium shop
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:10am–6pm
  • Sunday:10am–6pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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