Excellent exhibitions. Everyone stayed 6 feet apart every one had on masks literally 100% of people even kids had on masks. Got to see the new baby hippo!

Went in for a lantern festival, it was amazing. Timed tickets were great idea, zoo wasnt crowded and it was possible to see many things up close. My kid was fascinated and keeps talking about the dragon lantern . Parking was easy despite few lots being full, but we had easy access from the parking lot to the zoo entry. Loved it!

This lantern show was meticulously put together and the amount of work it might have required is enormous. Everything from the music, to the lights, to each detail, to each color was insanely well done. My son had so much fun. It was beautiful, breathtaking and well organized. If you are looking for a fun activity to do with your family, its definitely the place to go.Excellent job!We are definitely going back before it ends.

I attended the Boston Lantern Light experience yesterday with my daughter and best friend with her daughter. We had an amazing time! The lights and animations were breathtaking; the colors were extremely vibrant. While the event was really packed, everyone did their best with social distancing and respecting each others space and time while using any of the attractions. The Franklin Park staff was very courteous and helpful throughout the whole thing. I definitely recommend this event for all to see!

Went in the fall, some habitats were closed, but the ones that were open had active animals and the habitats allowed you to be relatively close. There were much fewer habitats than I had thought there would be, but non the less fun and interesting. My 4yr old loved it and loved playing in the really cool playground. Parking was plentiful and kinda close. The park offers food(burgers and such) , but we didnt stop for any.

Nice zoo with many prominent animals. Gorilla deserves a special mention here. Staff is also very friendly. They do lighting in oct month, which is very nice. Over all good trip for kids.

We have been going to the zoo for many years and have always enjoyed it, however, were disappointed by our most recent visit. Certain sections of the zoo are closed and many of the animals were missing from the cages/enclosures. They should be reducing the ticket price or letting people know ahead of time that there is limited access so that people are aware of the changes.

It was beautiful! Endless talent & imagination, lots to see. Thanks to the public for following Covid-19 rules.

My kids love the zoo. The animals are lovingly cared for by the keepers and they have successfully bred many of the endangered and threatened species in the zoo.During the COVID crisis, the zoo operates on a reduced capacity so be sure to reserve a spot ahead of time - they fill up quick.

Came here for the lantern show! Amazing exhibits and worth every penny. It took us about an hour to walk through the show walking at a moderately pace. I loved the interactive light shows and just the amount of detail that went into creating this show.

Amazing place. Loved everything about it. Everyone was so nice. My group was one of the last ones at the park and they did not rush me out at all. I will definitely be going here again. They also have a diverse amount of animals here as well. I will be recommending this place to friends.

Currently all tickets need to be purchased online. I needed to rent a wheel chair and the woman who handled the ticket booth handled that as well. She was very pleasant and helped set the mood for a great time, even during Covid. While the zoo could clearly use more funding and more animals it was very clean and an relaxing time. Everyone was doing a great job of compliance with face masks and distance and still conversing with others as watching animals. And it includes some play areas for children to get out some energy.

We went to see Boston Lights. It was really stunning! Very nice setting for a romantic date or even a nice family event. Very creative and beautiful. They kept a limited amount of people so it was easy to social distance. Masks were worn by everyone at all times. One thing, is it would be nice if they put a light for you to stand on, beneath the big wings. That way, you can see the person better in a photo. Still awesome though. The only negative is that there are clearly signs all about asking you to please not touch anything. Yet, there were too many people touching things and even climbing the ropes to get close to the installations to get pictures. If we can take pictures from the designated areas, then why cant they? There really isnt a whole lot that we can do these days, and people who think the rules dont apply to them could ruin it for the rest of us. I would hate to see that because this is such a lovely idea and Im so happy we could go!

Small but nice zoo surrounded by a large woodland public park with picnic tables and some large open grassy areas as well. Near an urban lower cost neighborhood. With plenty of parking and access to public transportation. Many fun family events and great for younger children as it does not take too much walking or many hours to see all the animals and exhibits. Great short day trip for children and adult animal lovers. Not a shabby depressing zoo or large and fancy. Just a decent smaller middle of the road zoo for urban city dwellers and visitors.

Great time, lots of new babies.. Directional markers could be better, but wasnt crowded...

Came here for the lantern light exhibit and its fantastic!! Its a one way loop around the zoo with 2 entrances to get in. One from zebra entrance, and the opposite side. Takes about an hour to walk through if you are taking photos and enjoying whats available to read and listen to. There was ice cream and restrooms in the loop as well.

Went to Boston Zoo Lights with my husband and had a great time! The lights were beautiful and we were able to get some great shots! Definitely worth it

Kids loved the Zoo. a LOT of walking. Not 5 stars... Wish they had more animals. The decorations are amazing wish I could have saw them all lit up but the park closes at 5

The lights they have were out of this world. I so enjoyed them, I wish I could get tickets to see them again!! Thank you ! Beatiful, I really appreciate the work that was done for our pleasure, also very safe... wishing it would stay through Christmas

Nat Grid presented beautiful creations of light in animal forms from across the world! Very delightful to see and a must see! Boston Lights inside Franklin Park Zoo.

The Light Boston summer event was spectacular, viewing every single float available. The park is somewhat large, but the day I arrived, nobody was checking for ones tickets at admissions. I took a back-entrance from the park to the zoo, yet there was no person at the gates, which was extremely odd. I came at 4PM, and they close at 5PM, which was a bit more shocking.Nonetheless, the animals seem to have much space to roam free, and if one is not willing to see any animal in captivity, the metal replicas will sure do justice as an homage to them!

Excellent presentation at Boston Lights on a chilly Fall evening. The lights and exhibitions were walm, welcoming and wow-ing! Looking forward to returning next year already and if tickets weren’t sold out, I would have bought tickets to see it again. Staff were professional and courteous.

A great city zoo with frequent special attractions. Right in the middle of a big beautiful park as well. The Boston Lights exhibit is not to be missed at night. During the day you can see a large number of well cared for animals. Been coming here since I was a kid and its continually improved.

Went Boston Lights display tonight and it was fabulous. Huge display. Amazing colors. Beautiful, magical. The staggered time entries worked out really well. Lots of people, families, children of all ages really enjoying themselves. Happy night. So glad I went!

The luminaria displays were simply, absolutely beautiful and amazing. Well worth the $20 to see the displays. They did not disappoint. I am looking forward to going next years. Stunning. A fun, family activity. Kids, and adults, of all ages will love it.

Fun zoo, you can easily walk it in a day. Be careful in the tropical center as guests dont follow the arrows making it difficult to properly social distance inside the center.

I went here with my family and it was a nice zoo but it wasn’t a long day and compared to the Bronx zoo in New York it wasn’t even close. On some paths there was no animals and just the things for the Boston lights at night so was kind of boring. The animals looked good and they did a good job with being open during covid. It felt safe but this isn’t a whole day thing. The worst thing was the direction in the park it was very confusing and there was one way paths but people were walking the other way. It wasn’t very good but all in all it depends on what you like so plan cautiously.

Went for the lantern festival. It was beautiful. Not over crowded. Excited to go during the day and seeing all the live animals.

Easy to stay socially distant. Plenty of awesome animals to see; even with some closed exhibits we had a great time. We were even followed by a peacock occasionally throughout our visit!

They did an amazing job with the light show. The display of animals and the Chinese zodiac ..... Brilliant. Lots of fun for the family or even oneself. Definetly wld do it again.

We go to the zoo every year and the kids love it. This year we went to see the Boston Lights and we were in awe of everything. It was nothing short of magical. Because of covit capacity was limited so we felt very safe. What a great experience and a quick break for the kids from this pandemic.

Beautiful!!! The animals were well taken care of it looked like. It was clean and the animal statues were awesome looking too :) great face to go with family!!

First time I visit the Zoo with my Daughter. Its a great place if you have kids and a beautiful time to spent with them.Will definitely reccomend it!

Went to the Boston Lights experience in Nov 2020 and it was a wonderful experience. Plenty of friendly staff onsite to hekp with contact free ticket collection and to enforce social distancing. Snacks and beverages available for purchase during the after-hours event. Also had light up wands available for purchase at a reasonable price ($10). The buildings were mostly closed but porto-johns were available to guests and hand sanitizer stations were also available outside throughout the exhibit walkways.

Really nice night at the zoo. Animals were sleeping when the exception of some camels. All lit up.

Love it It looked so beautiful with all of the lights last night. I went with my Mother and youngest.

We visited the Zoo New England lights exhibit, and it was absolutely beautiful. It was such a welcome family outing during covid- even though there were many families there, everyone was masked and keeping proper distance, and it felt 100% safe and well organized.The light sculptures were beautiful, the music nice, and it took just the right amount of time.Definitely recommended!

Not in the best neighborhood. Traffic is always terrible getting there. Boston Light show was enjoyable for the children.

I love this zoo. Ive been going for about 30 yrs. It amazes me each time I go they having something new on display. Kids love it as well! Cool animals and cool parks for the kids!

Awesome visit with family. Entertaining, spent whole 3 hours roaming around. Enjoyed a lot, will visit again! Open, spacious, covers huge area.

Had a wonderful time walking through the park enjoying the spectacular lighting arrangements. I hope the zoo will be doing something similar for Christmas.

Great job by Zoo New England! My family and I had a great time. My 3yo loved the lights, especially the ones he could interact with.

Had a fun afternoon date with my boyfriend here. Quite a few exhibits were closed but we did enjoy seeing the rest of the animals. Social distancing wasnt a problem and there is a one way route around the entire zoo which lets you see all the animals while not running into crowds of people. Well probably go back at a later date when theyve had more time to be open.

I guess its not a season for animals. We got a membership, cuz it was almost the same price as if we went once. But there were no animals. Lions and tiger were our highlights. Also one zebra. And the playground is big and nice. But we should go there in the summer, I hope there would be more animals out

This is a strong three but years past I gave them a 5 star rating. I have to be honest. All of the indoor exhibits are closed due to COVID, understandably. Next, they placed one way walking signs for the entire place so prepare to do a lot of walking so bring the stroller for the young ones. You might be asked to provide contact tracing information due to the virus. I saw at least two separate signs talking about animals that are on the way, so it appears that they were missing a few animals. Bring your own food and water. A small bottle of water cost me $3.50! Wow! Still it was a great day out there and I recommend that you take the kids, they will love it. I think Zoo keepers are trying and they need our support. The animals looked very healthy and well kept. 5 stars for the animal healthcare. Buy your tickets in advance if you plan using credit or debit. FREE PARKING!!! Go there and enjoy!

I had so much fun with my daughter at the light show! This is their first in year hosting a light show display and we enjoyed every experience beginning to end.

The zoo is fantastic, but some of the staff are really rude

The lights were super cool. The giant dragon one was the best. I also liked the giant King Cobra light.

Awesome zoo, nestled right in Boston. Just went for the light show with the little one. We all loved it!!

The soft animal sculptures temporarily around the grounds are amazing, even in the daytime when theyre not illuminated within.Seeing the live animals remains rewarding but challenging, with exhibits widely spread out & individual exhibits so large it can be difficult to make the out. There are good reasons for that, of course, but it does raise problems for visitors. Right now, zoo crowds are small, which makes lots of things--parking, entering gates, getting food, viewing popular sites--easier & more pleasant.

Had a lot of fun checking out the animals. FPZ did a great job of running timed ticket entry and keeping capacity low enough to ensure social distancing could be easily managed.

It was great. We loved Boston Lights at the Zoo - A Lantern Experience. It was fun.

Great outdoor covid friendly activity. Was crowded but spread out with one way walking paths so it’s do-able. Animal exhibits were pretty sad looking, small and uninviting. They were clean and well taken care of, however. Not a ton of animals for the $20+/pp price tag to get in. Not a lot to see and very overpriced for what you get

Lovely safe few hours of walking and talking about wildlife in the middle of BOSTON. Online prior reservations were easy to scan from phone... Also the staff were talkative, friendly & informative. Have patience when ordering eats, much confusion at register and receiving food/ order not completed properly and cannot hear your order number called out because of social distancing. So.... Bring your patience with you. My children witnessed a young boy slap his mom/ bring... Your patience & GREATEST attitudes.

The staff here are out of this world!! Kind, enthusiastic, knowledgeable, and beyond. Had a wonderful chat with John, one of the directors of education and you can tell the folks there love giving back to the community as much as we love having the zoo as a resource. The Boston Lights experience was phenomenal, thank you FP Zoo!!!!!

First off I would like to say that overall I really enjoy this zoo, and this review only reflects my most recent experience. I feel that the animals here all appear healthy, happy, and cared for.I was excited to see that Franklin Park Zoo was open, and had measures in place for social distancing. There were lots of hand sanitizer stations around, the bathrooms were clean, and the indoor exhibits that were open had attendants at the entrances and exits monitoring capacity and letting guests know when they could enter. What I was disappointed by was the lack of direction from staff on how to move through the zoo. On the website there was a map with clear directions on how to move through the zoo in one direction from whichever entrance you came in through to encourage social distancing. However, upon entering the park we were given no instructions by the gate attendant, and there were conflicting signs on fences throughout the park. There were very faint green arrows on the ground that reflected the map on the website, but the signs on the fences contradicted them and often each other. (Its possible the signs on the fences were intended for the after-dark event that is currently happening, but there was no one to ask.) We did our best to follow the arrows where we could see them but it was apparent not everyone visiting the zoo could see them or was made aware of them. It would have been helpful to have staff at forks in the path directing people which direction to move in.Overall my boyfriend and I did enjoy our visit and we were glad to be able to support this zoo.

Perfect place for kids. My kids loved it. Not bad of a walk either. It took us an hour and 15 mins to see the whole thing with time to sit and eat. It was a really great experience.

Always a good experience whenever I go. Went for the light show; highly recommend if tickets are still available.

GREAT SPACE FOR THE KIDS...Would love to see the city poor some more money into it....

Beautiful mesmerizing please bring more fantasy lights to Boston

A great place to see some animals and the money goes to conservation. Currently, you buy a timed ticket online, follow the arrows to go one way (to reduce crowding), and wear a mask. Some areas are closed, but there is still lots to see. It was a nice day, and wonderful to have an outdoor activity to do. Lastly, the lion was roaring a lot today, which was exciting to hear and see. I look forward to going again soon to see the lanterns at night. They looked beautiful even during the day.

The Franklin Park Light Experience was amazing,Beautiful displays,family oriented well worth the visit...

Boston lights were great, came at 5pm went dark while we where there but plenty of parking early. Circle loop no animals, limited food options, but a great time with unique displays.

This is a fairly small zoo that we were able to see every animal at in only 2.5 hours. We used the Boston Go card for entry, but at the price of $22 for an adult, I would have been pretty upset.Several animal enclosures were closed when we came.This is a great zoo to take young kids to. There are several playground areas and its short enough to keep their attention.

Went with my family to the Boston Lights exhibit - we loved it, it was breathtaking. Had a wonderful night! ~B

Its still a family fun place even in 2020! Me and my nephew had a blast today

This was a pretty cool zoo. The rainforest exhibit is closed due to covid but still enjoyable. It seemed kinda small but i enjoyed my time in it.the price i think should be lowered due to how small the zoo was and that not many people are going. I spent 40$ just between my dad an i and finished looking at everything in less then an hour other then that its prettty good

I havent been to the zoo in awhile, but the Festival of Lights was so beautiful. I highly recommend seeing it if you can get in. Definitely buy your tickets in advance.

Good amount and variety of animals. Easy parking and currently you book a time slot and everything is one way to avoid interaction. Glad we went early though as more and more people showed up and it got a little crowded for my taste and people stopped paying attention to directions.

Going to the zoo is a great coronavirus activity, depending on how crowded it is. My boyfriend and I went last weekend and had a great time. We especially loved seeing the farm animals!

Had high expectations for this zoo but it was such a lackluster experience. It was really cool seeing all the giant animals for the light show but we only saw about 5 real animals...and the ones we did see did not seem happy at all. In the lion enclosure a lion seemed as if he was drugged just laying there with his tongue hanging out and staring blankly at us. There was also no direction from staff on how to social distance or avoid others on the walking trails. Would not return to this zoo, very disappointing experience.

Located in Franklin Park, the zoo is in a lovely location (Im sure its stunning in the summer and for the fall!). Its a relatively small zoo with big draws being the lions, gorillas and giraffes.It is a very old zoo and you can tell the oldest exhibits- from the look of it, I think they are trying to do as much renovation as they can while its quieter in the winter months but some enclosures could do with some tlc. During the winter- not all of the animals and exhibits will be open/on display so if you have a real favorite its worth checking before you visit!I felt the entrance fee was fair however the cafe and gift shop were really quite expensive for what you get. I think given the history, the gift shop would be such a good opportunity to really have personalised, local giftware as opposed to mountains of plastic and beanie babies.That said, looking at the keepers that I saw- they all seemed engaged and passionate in what they did and willing to answer any questions from the visitors!

Went to the zoo lights. It was fantastic!

We recently visited light festival at Franklin zoo, highly highly recommended ️

Fun filled adventure! Animals are awesome, playground is incredible and you can bring your own food!

Most animals didnt seem like they had proper space or water. Loins looked very sick and the in closer is not closed off enough with plastic, young kids could jump in and fall. Also there is like no animals to see. Best animals are tirgers, zebras, graffitis and lions but they were sick.

Reasonably priced and clean. Animals well cared for. Staff is friendly and helpful. Some enclosures were missing signs about the particular animals or birds not many but some. Also bug attraction was extra money and train ride. If the extra money is contributed towards animal conservation then fine but just not sure. Parking was free and you can bring in some drinks in a back pack or under your stroller. Overall price isnt too bad and its a nice day for family fun.

Caring staff, outlaying areas are a little rough but close parking makes it a easy in and out adventure.

Very nice zoo lots of updates... 2020 light show most come see

What isnt too love about this zoo? My partner and I spent HOURS here over the summer getting lost in all of the beautiful attractions and looking at the critters. The bird cage was one of my favorite places, especially with the bird seed lollipops they give you to feed the little guys. The zoo was WAY bigger than we thought, because the zoo map made it look pretty small. Parking was super easy and convenient, and we arrived just after opening, so we made it inside in less than five minutes of arriving at the gate. The animals looked healthy and well taken care of, and all of the enclosures were well kept and clean. The goats were a bit tired due to the 80 degree heat, but the ice cream booths and AC in the shops made it a nice experience for the two of us. The gift shop was quaint, and not as expensive as youd expect for a Boston attraction. We left with some cute souvenirs, and the lunch there was excellent and had very large portions. Enough for two people to share one meal and still have too much food. The only downside was that we arrived too late in the season to see the butterfly enclosure, but the rest of the views made it all worth it.

Beautiful lighting not dark enough yet.

Very disappointed with this zoo. Overall appearance looks old. Not many animals and cages do not look well maintained. Because of COVID some paths were blocked but one way pathways were confusing and not followed by public. We took some lunch and although the menu is limited, the first two items of our choice were even not available. Also very overpriced. Simple cheese sandwich with animal crackers $8! Burgers were just meat on a bun. No veggies, pickles at all. Would not go again.

The only thing you can see. No to many animals

It is absolutely beautiful now. There are more things to do now. I had a wonderful time.

I have been here so many time and love it every time. Its bigger then the Stone zoo and has some great animals. There is an amazing brand new playground area which my children could spend hours in.Lots of great things to learn all of the staff is super helpful and friendly.The location can be a little tricky to find if youre not familiar with the area. Theres no real family friendly restaurants nearby. This means if you need to eat you have to have overpriced zoo food.Would recommend this place to anyone in the area.

Animals were great as always but the experience was a bit frustrating. The arrows on the ground were hard to follow so no one was abiding by the covid restrictions. This was added to by the fact that signs with arrows contradicted the ones on the ground. Perhaps if a staff member had been there to enforce the direction a little bit it could have been a bit less confusing and people wouldnt have walked around like they didnt care. Additionally frustrating was the fact that the butterfly enclosure was void of butterflies but the signage looked as if it was open so we wasted time to go through the exhibit for no reason since we were trying to follow guidelines and not turn around where we had come from.

The Lantern Lights exhibit was awesome. Already bought tickets to go again. Great outdoor socially distanced event. A must see event.

Boston lights at the zoo fun time! Kids loved it

I went for the boston lights festival and it was amazing and well put together. I would love to go to see the animals hopefully soon

This zoo was extremely easy to navigate and was definitely created with kids of all age groups in mind. They have various play areas aimed to not only to educate kids but get they up and moving as well.The majority of the animals appeared to be well taken care of with efforts clearly made to mock their natural environments. They deserve kudos for that!

Great place to take the family. Could easily spend the day here. Giraffe exhibit by appointment and extra fee. No elephants. Animals are well taken care of.

Went for the light show and it was awesome! I had more fun than my daughter did lol

Had the privilege of seeing the baby gorilla. If you look close you can see her.

Excellent place to bring your entire family for a day of fun.

The light show was absolutely beautiful a mile long walk that was totally worth it. I cant wait for it to come back next year!!

Nice boston lights expirience

I WANTED TO RIDE THOSE ELEPHANTS AND THEY DIDNT LET ME!!!!good on them for being responsible

So Beautiful! Go to the area that looks over the golf course or the lake! A Great Hideaway Gem for all to experience.

We went to Boston Lights at the zoo and it was fantastic. Please bring back next year

Mainly for the light show at the time of my visit with the family.