What can I say about this theater?Well the fact that it is now a AMC is a huge joke. AMCs are usually very nice theaters that are priced a little more but worth it because of there wonderful seats, cup holders, and technology but at last this one is the worst theater I have ever been to.Its exactly the same as it was when I was a child in the 90s. The only thing that seems to be changed is the name, ownership, and pricing.You have to play a game of musical chairs as half the seats seem to be broken and the rest are super uncomfortable. There is no place but the floor for your drinks so its no wonder the floor always seems to be sticky. Additionally the chairs are super tight fit and have little to no redeeming qualities.Theyve been saying theyre going to be doing a remodel for years but that seems highly unlikely.Also just cause you call something classic doesnt make it any less of a heaping pile of trash.

Movie was good and the staff were pleasant. But the movie was suppose to start at 7:10pm and we arrived at 7:01pm and in our seats, the movie didnt start until 7:40pm and didnt get out u til 9:45pm and it was too late to go to dinner. Was disappointed because my husband and I rarely get a night out.

I graduated back in 1999, and this was the theater that was where everyone went. We were visiting family when Frozen 2 came out recently, so we took our daughters to see it here. The theaters are the exact same since I was a kid. The seats are horrible. The dust on the original wall coverings is probably from the 90s. If you look up at the air vents, there is black residue coming out from them. The speakers are a joke and had poor sound quality. The only thing that has changed is the cost, especially for concessions....it cost our family of 4 about $30 just for popcorn and drinks here. And the popcorn wasnt that great.

Yikes!!! I really wanted to see Birds of Prey the weekend it came out and decided to go here while visiting my son at school. The staff was nice, but the actual theater is terrible. The seats were very uncomfortable (they were so old that they opened too far and were almost spilling you onto the floor), NO cupholders, dirty/sticky floors. You could hear the movie playing in the theater next door well enough that you could make out the words. Im really surprised that AMC would let them keep the franchise name on this place it was so bad. I would never go to this theater again, I would wait to see the movie somewhere else.

Very old, dirty and overpriced. When you sit in the chairs you can feel the wires in the chairs against your back, extremely uncomfortable. The floor is from the 90s I’m guessing, very old and nasty looking. Just the whole atmosphere feels like your in a dirty nasty place. You can’t fully enjoy the movie because the atmosphere is very off. They need to do a remodel ASAP. I definitely will be taking my business elsewhere just because of the eerie atmosphere and the over all experience.

WARNING... WARNING... WARNINGDO NOT ORDER TICKETS FROM THEIR WEBSITE!!!We did... they took our money and we didnt recieve our tickets. I called the number and explained that theyre having problems and it happens a LOT! BUT OF COURSE THEY ARENT ALLOWING THEIR CUSTOMERS TO KNOW THIS INFO PRIOR TO PURCHASING.Now, I have to wait to see if I get my money back in 5-10 days.....

Worst movie theater Ive ever been toLast time I went I had to sit down in 4 different chairs before I found one that wasnt broken. Also too expensive for what it is.

Very expensive as most theaters are. No matinee prices. Popcorn was stale, probably left over from day before. Very outdated and smells old, still looks the same as it did 25 years ago. No cup holders which the AMC commercial before the movie shows people sitting in relaxing comfortable seats with cup holders, telling you to enjoy the AMC experience. I would recommend going somewhere else, I personally will not be back.

Ill just keep it simple and go with the pros and cons.Pros:- LocalCons:- No VIP seating- Some screens have an odd and distracting split to them.- Popcorn is horribly overpriced, even compared to other theaters.- Audio has a moderate-treble, high-mid, and low-bass volume mix. This creates almost a screech-like tone in all movies.- Puny building with very little parking space- HALF AN HOUR OF ADVERTISEMENTS AND TRAILERS before your scheduled movie actually starts- Eerie staff

Too expensive when you can go into GR for around the same price and be way more comfortable. They need new seating and to dust the curtain on the walls badly.

Chairs were pretty uncomfortable. Not the nicest theater. The staff was very nice though!

This theater is missing all its features that make seeing a movie enjoyable. Staff is not welcoming, pictures of snacks misleading, wrong tops for kids drinks, seats could be original with building (very uncomfortable), no cup holders, old popcorn, volume loud then soft then loud, bathrooms in disarray.AMC - this theater needs some serious help. Your brand name is on it, and it doesn’t look good. Make this experience one that people want to come back to! Your customers are your first priority... right now they feel like your last one.

When you pay $9 for a movie ticket, youre paying to see a movie once. No physical copies, no opportunity to see it again. Youre paying for an experience. That cinema experience should come with comfortable seats, movies that are at a comfortable volume, and clean screens. The Big Rapids AMC offers none of this, unfortunately. Dont get me wrong, its an alright experience. But not worth the money. Also, can some please explain to me why two bottles of water are $9? And why a regular popcorn is $7? This theater is not worth it. Pay for a little more in gas and go to one in Mt. Pleasant.Or, do yourself a favor and next time you come, smuggle in a cushion and your own popcorn. Two stars given only because I did get to see the movie.

Always great to come to an old fashion popcorn smellin theater for good movie watching fun.

Clean bathrooms. Recommend Wednesday morning movies for $4 including kid snack pack. Only suggestion: cup holders on the seats would be nice.

Popcorn is stale. Tastes like its been sitting and served for several days. Cold and no flavor. Restroom is dirty. This place needs a good cleaning and staff needs training on food handling and serving concessions. At least the movie was good. About the only thing worthwhile here.

Small cozy theatre. Movie started a little over a half hour late. Kids got restless. We have to ask 45 mins through the movie for them to actually dim the lights. Other than those two minor things I enjoy frequenting this theatre.

Sonic movie was cue BUT $21 for 2 drinks and popcorn is Ridiculous. No wonder we dont go see movies at Theater.

More ridiculous prices on snacks and drinks. Super uncomfortable seats, no cup holders. Our movie wasnt very loud like normal, could hear another theater down while ours was on.

Great theater concessions are pricey but its good if you require that. Sitting is good but no cup holders, the picture was great and the experience was wonderful

The single most worst theater ever. One star is way to generous. 30 min of previews. Sound WAY too loud. Sitting on a pointed rock would be more comfortable than the seat. Could go on but it is so bad its not worth my time.

Wow! We watched The Lion King stated movie to start was 6:50, actually the movie start time was around 7:30. The movie theatre was packed with a whopping 10 persons of interest, which included our group of 7. We got to listen to 4 movies for the price of one, this due to the lack of wall insulation. Some of our fun included overpriced popcorn and dancing in the theatre. The seats were extra squeaky and extremely springy. Warning: XXLs you will not fit. Theatre held an unbelievable 40 people, with three different colored bed sheets as the movie screen. Projector was bought from Walmart for $99.95. The best description of the smell would be having 17 goldfish in a poorly ventilated dorm room. Trust me I know. If you think its a meth lab, you have arrived at the AMC Classic Big Rapids. Ferris State Students tickets are only $7.69, what a deal! Overall this was one of the best movie experience I have ever had.

I really like this theater because they play the latest movies without the long drive to GR, and the staff are friendly and responsive to any needs. We had them turn up the sound on our screen with no issues at all.

High prices for a very old and dated theatre. No stadium seating, old seats, no cup holders, worn springs/uncomfortable seats. I paid almost $12 for my ticket (3D) and $15 for a pop and popcorn. At these prices I expect a lot higher quality of a theatre. To top it off I was distracted almost my whole movie due to the thin walls. The screen next door was playing Bohemian Rhapsody and it sounded like I was in a concert during my whole movie.

It isnt the worst theater Ive been to. It has always been clean when Ive visited apart from the many patrons who have no idea how to throw their trash away. Basic and fine.

They need to replace their seats!They are very uncomfortable seats compared to any other theater.My husband and I only visit this theater during the winter when we dont want to travel further. Otherwise we travel nearly an hour to another theater to see the movies in another city. Recently went to see the Kid Who Would Be King in the Big Rapids theater. I took my Dad, My husband, and my two nephews. My dad loves the movies and goes all the time. I hadnt been to Big Rapids in at least a year, and I couldnt believe how hard it was to watch my Dad struggle through the movie. After 30 minutes (which is how long the previews are, but thats a whole different rant), my Dad was already shifting in his seat and have to lean forward on his cane. My nephews were complaining about being uncomfortable, and after about an hour I was getting pretty uncomfortable as well. Im not sure I want to endure that again.

The theater needs a thorough cleaning the floors in the bathroom have a buildup of dirt around the edges and around the toilet stools. The seedings in the theater itself needs to be replaced. Its an old theater and I realize its in an area that doesnt bring in a lot of Revenue. as it is changed hands and gone to a corporate theater, money needs to be poured back in to modernize the theater itself. Staff were very friendly and very helpful. Pricing is outstanding compared to what it costs at other theaters.

Nice little movie theater. Small. Few choices. 4 movies to select from. No cup holders on the seats.They did offer me a coupon for a popcorn & soda special for $5.50. All-in-!l nice experience.

Great little theater!

Seats dont recline small theaters but was a great experience.

Little small and outdated but still a nice theater

Like the butter station, seats could use an update, tried 4 different ones before finding 1 that I didnt feel the springs

This is a really outdated movie theater. They have broken seats that they havent fixed. They just throw white sheets over them so that people know not to sit there. They have the old, thin wooden arm rests so there are no cup holders in their seats for your beverages. Some of their seats are missing an arm rest. There isnt much room in between rows of seats so it is a big inconvenience when people get up during the movie. Sometimes you can hear the movie in the room next to the room that you are in. The temperature isnt comfortable most of the time. Most of the time it is too cool for my liking. Their bathrooms are very small and very outdated. There are only two stalls in the bathroom. And their concessions are very overpriced.

Please upgrade your seats as they are the most uncomfortable seats Ive ever sat in. We are long overdue for an upgrade here in Big Rapids please and thanks

Good movie.. dont mind going here on and off.. like Cadillac better.... Place needs a little more tlc especially need to paint those bathrooms so they look nicer .. my popcorn wasnt as fresh as it should be.. movie popcorn is supposed to be the best..

Nice, small theater. Clean. High prices, per the usual movie theater ..no cup holders.

Its nice because its a local movie theater but...The ticket prices are about average I think. The drinks, candy, and popcorn are over priced but that goes for any movie theater.Not very many theaters to show movies in and the seats dont have cup holders! No cupholders! But, if you can get past that its better than driving to Mt Pleasant or Grand Rapids to catch a new movie.

Its not like the nice, big ones in larger cities with the comfortable seats but I wish they would add cup holders or make the entrance area a little bigger. Prices are typical movie theater prices.

We drove from Cadillac to see a movie in 3D that wasn’t available here. I assumed that since it was an AMC theater that there would be standards. Boy was I wrong. First of all, NO CUP HOLDERS!! What?! There should be a law against this! But really. I can handle the seats not reclining but my kids trying to manage a drink on the floor was a joke. I almost don’t feel bad for the mess we left because of it. The screen was small, did not seem high quality with the big line down the center of it. We made a stop to the bathrooms on our way out which were run down and vandalized. I was so disappointed. I wanted to treat my kids to an awesome first time seeing a 3D movie and ended up wasting $75 on a total bust. Had I known it would have been this way I would have driven north to traverse city instead! Lesson learned, now hopefully this saves you from making the same mistake!

Since AMC bought this theater, I thought that it would get an upgrade. Seats uncomfortable, no drink holders (increasing incident of kicking over your drink if you put it on the floor). Replace broken and covered chairs. Yesterday, my daughter and I saw a movie, the staff stated they could not TAKE CASH! Is this a new policy implemented by AMC? Additionally, the line was out the door, when there is empty space inside the entry not being utilized. Small children should not be standing out in the cold (I offered my place inside). The majority of the time, the staff is unfriendly and curt. There is no signage to display what is currently playing. I am dissapointed that AMC has not addressed the theaters shortcomings.

Decent little theater. If you have a way to get to the AMC theater or the Celebration cinema in Grand Rapids, I recommend you go to those over this theater. If youre just looking for a nice little local theater then this works great!

I do like coming here but the prices are way to high and you should try playing a movie after seven wth could hurt to upgrade a little bit too I could here the movie playing next to us over our movie that place is pretty old and hasnt changed much at all

They seriously need to upgrade the theater. Get rid of those seats! If your going to raise the prices there need to be upgrades to go along with it. I paid $15 for one drink and one bag of popcorn. I will be going somewhere else for movies.

Great place to watch movies

Nice people. Good Movie.

Love this theater... Big Rapids is fortunate for this spot. Rumors have it that this place is haunted too! I saw many shows here when I was a student at FSU

Good clean friendly staff

Its a movie theather. There are things they could do to make the atmosphere and movue going experience better.

No cup holders seats are small no foot room

Omg this place honestly is the worst as far as seating goes. Why werent the chairs updated with the building renovations?! They are literally the worst and most uncomfortable seats EVER. Youd be better off having people bring their own camp/lawn chairs. You spent $50 on 3 tickets, popcorn and 1 drink? Here sit on a rock and try to not regret your decision to come here.Seriously, fix this.

All of the showing times are so early. Wack.

Needs a massive update. Been to other amcs and this does not compare. Prcies are high as well. We are stub club members and they would not help us one bit when they charged us twice for everything. Manager in house said give it a week and contact AMC direct. Contact them and get no answer back.

I dont get all the negative reviews here. Its a nice, small town theater. Saw a movie last night and the staff were hard-working and the seats were just fine. Its not a AAA megaplex theater with all the bells and whistles but it certainly doesnt deserve the low score it currently has.

Could use some updating, but prices are good and always have the newest movies.

This was by far the worst place I have ever worked. Employees were beyond rude to everyone. The place is a total mess....bugs, dirt everywhere. DontD even know why I ever bothered with them. Go to Grand rapids or mount pleasant! Way better service folks!:)

For as much as these people charge for tickets, food, and drinks you think they could at least make their nice. The theaters did not have any cup holders, the floors were horrible (even for movie theater standards), and you can hear the movie playing next door.I strongly encourage people to go ANYWHERE else. I have been to a lot of movie theaters and this is by far the worse one.

The prices at this AMC are lower than the theaters in Mt. Pleasant and GR and very friendly staff. A fun, small town theater. The seating is the original, so not paying extra for the comfort of cushioned seats, which is okay if you do not have back issues.

Its a decent small theater. Seating is usually always available, but unfortunately the price is no different than the big fancy theaters.

Love this place.

This was the first time we went to amc movie theaters. The Chairs are very uncomfortable. No cup holders. And there was 2 lines going down the screen. We will NOT be returning to this one

Not a perfect theater by any means but serviceable and convenient. The prices are about the same as those of an average cinema and I just dont put my drink far from my foot on the floor to avoid spilling. The service is decent as well. The only problem is the seating is a little uncomfortable and theres a pretty distracting 1/3 of each screen that is darker than the other 2/3. Overall, a decent theater that doesnt deserve the bad rep it gets.

If all you want to do is see a movie then this is a fine place to go. The seating is uncomfortable in the screens are small. The pricing is similar to see movie in Grand Rapids. If you want the full movie experience I would recommend taking the trip down to Grand Rapids.

Chairs are uncomfortable and a lot are broken. I could literally hear the movie in the next room the entire time. One room has a screen with a blotch on it too, cant remember which room because its been a while so maybe theyve fixed it by now. Two stars because friendly staff.

The movies are always good but there are no cup holders, the seats are very uncomfortable and the prices alone for anything to eat or drink are outrageous!!!

Rude staff. Overpriced. Dirty rest rooms.

This place needs a good cleaning!! Walls have dust and cobwebs. They need new seats too.That shouldve been the first thing purchased when AMC bought it.

The entire lobby smelled awful... like a fish market. Popcorn was stale. No cupholders. Old-style seats (uncomfortable & squeaked). Bathroom stall door didnt lock. Might be fine for a dollar movie place, but full price? Never, ever again.

Just a small town movie theater that shows current movie screenings. Friendly staff. Quick consensions.

Nice theatre. Small 4 screen building. But comfortable. Nice sound.

Concessions are a rip off theaters are empty and very small and its way to cold in there. We left halfway through the movie.

OK AS FOR ALL THE REVIEWS SAYING THIS IS A SMALL TOWN AND A SMALL THEATER SO WHAT DO YOU EXPECT?! Seriously???!!!! Yes it is a small town theater but Cadillac is a small town and their theater tops BR big time!!!! There is no reason for bad service or the place stinking and being dirty! The money they bring in should be used to make the place better!!!!!I wouldnt even give one star!!!! Worst experience ever and WAY to costly!!!!! Bathrooms were terrible and dirty, theater was cold, could hear the movie next to us, seats were hard, I could go on and on ..... I wouldnt even want to tell people I worked there! Two large pops and a large popcorn was $20.50! Are you kidding me?! Will NEVER go back!!!!!

Definitely needs some updating and better sound

The prices for food and drinks were crazy stupid. I dont understand why things have to cost so much.

Friendly service, quality snacks, but wasnt very comfortable. The seats are terrible.

Granted I am used to bigger fancier theaters, but I dont have a problem with small local theaters, good for movies I want to see a second time or not an event (like star was). But normally small screen size, and no cup holders equals cheap price for ticket and popcorn. Thats not the case, small theater experience with big screen price.

It is absolutely astounding that AMC charges more than $8 a ticket and$7 for the cheapest beverage and expects you to sit in chairs without cupholders. So what do you have to do? You have to set your cup on the disgusting carpet. Did I mention the sidewalls havent been cleaned since the 1970s. You can hear the films from the other theatre (imagine watching that pivotal moment in Star Wars: The Force Awakens and hearing praise Jesus from the religious movie next door) *yes, this actually happened. Theatre 2 has the best sound, but also has three vertical lines through the screen...causing three different contrast sections on the screen. If you have a choice, go to Grand Rapids.

Nice place to go for a first date, but be mindful some seats are a little worn out

Its a small theater, could be cleaner and the parking lot is in desperate need of help. But, the people working were very nice and they have one of the fancy coke machines where theres a billion different flavors, so its good!

Worst seats Ive ever encountered at a theater. They didnt even have cup holders. Screen had two huge seams that were very distracting. after AMC bought them out I hoped for some updating, all they did was put in a new soda machine. So now you can enjoy a new coke freestyle drink (if you hold it the entire movie.)

One thing people seem to lack understanding in, is the cost of running a business. There is a time to complain about prices and this is not one of those times. Poor customer service, dirty, or maybe something that justifies a complaint. People when you see the complains they are not complaints at all most of them, just ignorance in the wrong perspective. 50% of net profits go to the movie distributors, plus employees, licenses, insurance, taxes, product, product waste, workman comp and so much more. Theaters have been in decline since the 50s and I am impressed it is still open. Dont be ignorant a very small percentage of theaters make a profit.

Bad Sears, can hear movies next door, keep lights on, and no freaking cup holders, needs to be updated badly

I was ID’d to see a movie. I’m 34 years old. Good lord.

Small, hole in the wall theater. Cozy spot to see a new flick and yet I find every visit to be very enjoyable from the time I walk in until I leave after the film.

This place needs an update. Seriously, new seats would be great

Very nice experience. Not sure why so many negative reviews are so recent, but the theater was very clean and charming when I went less than one month ago.

The staff was great. The place could use a bit of a facelift. The seats definitely need upgrades.

Inefficient ticket buying set up. 25 minutes of stuff before movie actually started.

This is an interesting and small cinema. They were between soda options when we went but I would think that has been fixed by now. This cinema earns points for friendly staff

Outdated , over priced, not well maintained, limited hours, uncomfortable seating and the staff were less than friendly.... I highly suggest driving to mt. Pleasant or south and find... well any other place

Movie rooms are terribly small with what seems to be an air circulation issue in some of the rooms. However the staff is friendly and if time is tight and a trip to a better theatre isnt in the cards than its an ok substitute for a movie night.

Two tickets = $13.00; One medium popcorn = $7.00; Two small soft drinks =$12.58 Total =$34.48. What a rip-off to charge these kind of prices in a college town. This was our first and last experience with this cinema!!!

Needs some serious upgrades. A pathetic excuse for a college town theater.Broken seats no cuphoders, think there was even a leaking ceiling last time I was there. You can also hear the next door movie playing most of the time.Best thing about it right now is the Coke machine.

It does need to be updated alot, honestly it needs to be bought buy a bigger company that will totally change it for the better. But its not bad for the price of a ticket if you go at the right time. Also its nice to have a movie place so close to home and in the middle of town so people could walk there to see a movie. Overall it needs updates but its a good location, and not bad overall

Seats are old and broken down. Floors were sticky. Movie was good

Sticky floors, worn seats, and no cup holders. In addition, the picture clarity is not as good as other AMC cinemas. The lobby has had a recent face lift. Thats a plus, I guess.

Small and needs update seating area and need cup holders on arm rest for your drinks.

Very old and out dated. Floor messy and not vacuumed. Very few guests and early show they had time to clean. Drink was good.

Worst movie theatre ever. Ticket prices were incredibly high, even with student discount. Prices of food and drink were outrageous. The theaters are small, have uncomfortable and noisy chairs, and have no cup holders available. Bathrooms were dirty. Employees were rude. Go anywhere but here.

Nice answer clean

They only give you free refills if you buy a large which are the cost of a meal at Applebees. A large popcorn is $8.75, I didnt even ask what a large drink would cost me. I asked what a large popcorn would cost in Lansing, $5.50. So if you actually give them an arm and a leg for a pop and popcorn, there is no cup holders to put your pop! that is, if you can find a seat in the theater that isnt broken. I have no doubt that if they had the slightest competition in the area, they would go under.