Super fun venue! The kids enjoyed it. Staff was available on sight to help if needed. The place was clean even though there was several children on the trampolines.There party packages are also fantastic and the staff was very helpful in assisting during setup.

There is really no direction when you walk in on what you should so as far as signing wavers and things like that for first time visitors. Staff is hardly seen in the lobby/yogurt area. The jumping area itself is very small, not really what i was expecting for a big city like Dallas. The rules are hardly enforced. Kids run around with no socks on and of course the place smells like feet, but Id be more concerned about my kids having thicker socks or making sure theyre wearing some kind of anti fungus foot spray.

Mark was so amazing from the photos I actually went there and it was so so good my kids enjoyed the time thank you thank you

Everything was great!! Celebrated my sons 6th birthday party here onSunday March 15th. Everything from the reservation to the final checkout was hands down a breeze. making the reservation with Rachel over the phone was great, she was very detail-oriented and I felt comfortable knowing what I was signing up for. The day of the party check out was simple, we were greeted with a smile and the attendant went over our party package with us once again. We were introduced to our party host Lindsay and the children jumped until they couldnt jump anymore. During our party time at the table she facilitated everything in a timely manner we didnt feel rushed. This was my first time ever at flight Deck and by far Im a way bigger fan of this establishment compared to other trampoline parks. And my favorite part was the music was fantastic. Like I felt like I was at karaoke because they really played a mix of good music

Compared to most other trampoline parks this one leaves a lot to be desired. If you just want to jump around on a bunch of little trampolines and throw some balls around this one is fine. If you are looking for something more diverse and thrilling don’t waste your time. No foam pit, no jousting, no ball pit, no obstacle course. Literally just a bunch of little trampolines. My 5 year olds were bored after about 15 minutes...

My children had a great time. But the staff needs an understanding that all children are not the same. BOTH of my boys have autism and you just have to handle them different. One of my boys is none verbal and has sensory issues. He does not like the wristbands or the socks. Quit telling us he needs it on.

I put 4 stars only because the toddlers play area needs to be enclosed ( my opinion) BUT my older kids had a blast!

It was a lot of fun. My kids loved it. The actual trampolines were a little smaller than I imagined they would be. The staff was great. Had my sons birthday party there. They took care of everything, from setting up our brought in balloons to cutting and serving the cake. We had a great time for our first experience at a trampoline park.

We went for a birthday party. It wasnt super exciting compared to other trampoline places, had less activities. But the kids had a blast, regardless

Carlys 10th BIRTHDAY

Had my nieces bday here and super disappointed! Complaint after complaint. Rude KID employees. Paid over $300 and couldn’t even get à table to seat my adult guests. Staff moping making the floor wet and slippery while STILL open for the next few hours. So strict for nothing. Go to URBAN AIR!

I brought my 11 year old daughter to jump and my 8 month old to just crawl around, he can’t yet stand on his own (obviously he can’t actually jump.) I signed a waiver for him and they won’t even let him crawl and play with the balls in the kid area. They want me to pay full price for a baby to crawl around one square of a trampoline. This place used to be cool but now they suuuuuuuck.

My nieces and nephews enjoyed themselves. Its a good place for active kids to burn off energy.

Hes having a ball, my little King is. To be honest, I cant wait to jump with him!!

This was our first visit. The space is smaller compared to other trampoline parks weve visited, however I liked it the most. Its perfect if you want to relax and let your kid go! There are attendants at each location. They rotate every 15 minutes to ensure the safety of guests. Its not over crowded as everyone has a time to jump (1 or 2 hours) identified by colored wrist bands and called every 15 min. (Its 1:00pm. If you have ____ colored wrist band, your jump time has expired.) You can extend your jump time at a discounted rate, but after 45 min to 1 hour of jumping, most kids will be ready to go. The facilities were very clean and they have a snack bar with an in house froyo station. Affordable, safe fun for the kids! We will definitely return.

Not impressed with the new manager. We’ve always been able to use our flight deck shirts to get two dollars off each ticket. I brought four kids up there and they said they don’t do that anymore. They’ve also stopped selling the bulk passes so it’s expensive to do it per hour. They were not very friendly or accommodating... Will keep my monthly pass at urban air!

This place is soooooooo fun!! I will be taking my kids back here soon. It’s pretty cheap to get in and I went with a group of 8 people. We all had a blast. My one year old loved it even though he didn’t really know how to jump, he sure did try though. Everything was nice and clean. They have staff all over the place that can help you with what you need.

I can’t say enough good things about Flight Deck. We love going here. Toddler tumble is such an awesome idea - we go there every other week for it. Lots of jumping for super cheap!

I was completely impressed with todays visit. Last time I came there was little to almost no supervision... Today was a completely different experience. The air traffic controllers were actively engaged in ensuring that the jumpers had a great time, but it was also evident that safety was high on the agenda. I witnessed a young lady with her clipboard ensuring that supervision was at every point of the jump arena. It was great!

Delorene, ty for a good time

Toddler time is awesome! We love this place. Go every week!

Dont expect ANY OF THIS ONLY BLACK LIGHTS & AN IPOD. Thats it. The staff dont care if kids jump with phones out in their hands & didnt care when. I asked about the DJ & other stuff. Walked off in middle of my question. .

Kids had fun. Pizza taste like cardboard

It was great. The workers were so wonderful.They were happy and enjoying their work. Ive never been in an establishment where every single employee was so nice and seemed happy to be there and to serve each customer with courtesy and kindness. Thank you Flight Deck for a great experience.

This place isn’t nearly as big as most trampoline places which could be a negative or positive depending on your perspective. As a mom with 6 small kids, I much prefer this size as I can see all my kids from one spot. Definitely has some advantages. The prices are fair. Fairly clean. Birthday parties are fun. The employees handle bullying well & even gave my son a new pass to come back after a negative incident.

Good but not enough staff to work the snack bar

Always have so much fun here. It is clean, great music. If you are a parent that want hassle and worried free good time for you kids at a great rate then this is a great choice. We started going here one day and go at least 3 times a month now. Its a great way for kids to burn energy and it isnt a money pit like arcades.

Had a great time and all the staff their are very friendly and professional!

Pretty cool place. Great way to wear the kids out.

Awesome place to take the kids to get some energy out. Expecially if it is raining. They parents can jump too

Very disappointing not very much activities for kids and food choices are not good staff is very blah they all must really hate their jobs

Kinda small but nice trampolines. They send you higher than urban air. Lots of fun.

I mean it was pretty fun for me and my siblings

Update:Yes it wasn’t the locker here at this place, but it was your rude workers and managers.My nieces and nephew were in town so I brought them here. We had gotten them an all day pass which included snacks. They also had to get a locker for all their personal belongings. Mind you, when you’re jumping, you’re not gonna have a cellphone on you, they were literally 2 mins late to go to their locker and the manager made them felt like they were criminals trying to get to their belongings and made them pay for their locker an additional hour just to open it so they could get their things. The workers were extremely rude to them and this left a really bad taste in their mouth, especially being from a different state. I would never recommend this place to anyone and I wouldn’t trust my kids here.

BLUF (Bottom Line Up Front): Trampolines! Good for kids parties. Plenty of employee supervision.I visited there with my family and my wifes best friends family. Four adults and seven kids, ranging from 12 years old to 3 years old. To be honest, I was concerned about wrangling all those kids.When we got there, we checked the kids in. They each got a wristband and a pair of socks (with little grippy sections on the bottom) to wear into the trampoline area, I was amazed at the size of the place! There was an open area (trampoline floors, trampoline walls, padding between each trampoline, and building support beams that were padded and had areas the kids could jump onto, all padded) that was at least half the size of a football field! And then they had small specially areas, like the bounce dodgeball room (sectioned off my mesh netting), or the bounce basketball slam-dunk area (sectioned off the same way).There was also adequate padded seating for the spectators (parents), as well as a concession area to get drinks, popcorn, ice cream, etc.One thing that impressed me was the constant presence of trained staff. I watched one young man stand in his spot by the stairs monitoring things for almost our entire visit (which lasted for a few hours). I witnessed another young lady (employee) bounce over to a small child that had fallen, pick him up, and carry him to his parent.Over all, a great experience! The kids enjoyed the freedom and exhilaration that trampolines provide, the staff was always present and vigilant, and the accommodations for the parents/adults were first rate!

Had A party there which was okay but it was slammed and they really need to get someone on the microphone who can be understood. We couldnt understand anyone on the speakers and had to rely on 10 adults and 10 kids passing messages back and forth between ourselves to coordinate the jump time, games times, and party room time. Out of 12 separate announcements made in the 2 hrs we were there, we could only understand 1 the first time before asking for clarification.

We’ve had a couple birthday parties with Flight Deck and have never been disappointed! Kids had a blast and the staff was awesome. Would recommend a Birthday here any time.

Daughter had a great time with her cousin and other children in the park...

I was here for a birthday party. Wheelchair accessible and great staff.

Cant leave less than one star unfortunately, we brought my daughter and son. My son is 2 years old so he wouldve had to jump in the toddler section even i watched over him. We paid, not knowing the toddler spot was big enough for maybe 4 total toddlers. It had 8+. We paid, and paid for the socks. Walked over, seen how many and how dirty the place was, walked back and asked for a refund as we were leaving. They refunded the jump passes but wouldnt refund the unopened socks. Definitely wouldnt recommend or go back. Never had these issues anywhere else.

The kids had fun as usual.

It was fun. Not too crowded, enough places to sit and watch the children. I enjoyed the musical selections and had an overall amazing experience. We will definitely be back!

Its a little hot inside, but I didnt expect it to be very cold in the first place. My kid had a great time, so well be back

Taylar was awesome and helpful. Kids had a blast, great place to wear out the little ones

Used to be tons of fun. Now just tons of rules that arent posted anywhere but a bunch of high school students will blow whistles at you every 3 minutes. 1 employee walks around with a metal rod?? Was told not to STAND on the trampoline in the toddler area????? If youre gonna enforce rules you should have them posted.

Was an okay place to take kids... But they got rid of toddler time for the summer so we will definitely not be back all summer. Also, my friend has paid for 2 separate birthday parties here and both times were disappointments and management is a joke!!!!! Seriously the worst customer service and unprofessional attitude. They wouldnt give a refund because they didnt have enough money in register... So they didnt provide the Chick-fil-A she paid for and wouldnt refund her for it... I definitely wouldnt have any birthday parties here after her experience! Really need new management.

This is a review of our recent birthday party experience for our 3 year old. Flight Deck Arlington was able to turn what would have been a 1-star rating into a 5-star by exemplifying excellent customer service. I write reviews sparingly, but felt compelled to do so after having my expectations so greatly exceeded.We had originally booked our party at the Fort Worth location. Less than 24 hours before our party time, one of the party coordinators at that location called to inform us that our party could no longer be accommodated as another group who was paying substantially more money (this was stressed several times) had booked prior to us and, due to a clerical error by a former employee, our reservation was booked on top of theirs.We were initially asked to pick another time that day (during prime nap time for toddlers) or another date (we had family in from out of state just for this party). Finally, we were given the option of relocating our party to the Flight Deck Arlington location - which ended up being the best possible outcome.When Diana, one of the coordinators at the Arlington location, was made aware of our issue, she was extremely accommodating. Without any pushback whatsoever, she honored the deep discount offered by the Fort Worth coordinator for the mix-up as well as the other concessions that were agreed to.On the day of the party, everyone at the Arlington facility had tremendous positive attitudes and were extremely helpful and very kind to us and our guests. They made the party completely hands-free so that we could enjoy the time with our son and our family and friends. Our party host was particularly excellent.Overall, there was a general consensus among the parents that the Arlington facility was much cleaner and nicer to than the Fort Worth location. We had been to the Fort Worth location several times before, but will now be giving our business to Arlington.Thank you again for turning what could have easily been a very stressful and unpleasant day into the exact party experience we were hoping for and then some.

Kids really enjoy Flight Deck and they have plenty of comfortable seating and free WiFi for the adults. There is trampoline dodgeball, trampolines, trampoline basketball and a giant airbag you can jump on to. You will ser kids of all ages playing together and the prices arent outrageous for the kids to get out some energy in a cool space. They also have frozen yogurt, soft serve which runs about the same price as outside places.

Used to really enjoy this place with the kids but new PRICING, rules, restrictions and requirements are just too much now. Owner / Management take note and stop gauging parents to simply jump on plastic!Your reply managed to do or resolve absolutely nothing.

We went to the flight deck on Arlington and I was disappointed in the enforcement of the toddler rules.  We were at the park early and when we got there there were less than 5 other kids in the park.  We were told that we had to stay in the toddler area.  I am not opposed to a toddler area, however, there is no staff to keep only toddlers in the toddler area.My 2 sons and I went to a dodge ball area and were the only 3 people in the area and we were told we had to leave the dodgeball area and go back to the toddler area.As it got later, more kids came and some older kids, not toddlers, were chasing each other and would run in and out of the toddler area.  One kid even ran between my toddler and I and crashed into my toddler knocking him down.  Luckily enough I was able to catch the larger kid who lost his balance when he crashed into my toddler and almost fell onto my toddler.I am not opposed to having a restricted toddler area, but it needs to be blocked off and access restricted to only toddlers and parents in the same way your staff are enforcing the no toddlers outside of the toddler area

Had a blast. Easiest birthday party ever. Adults and kids alike had fun!

We always have a blast and its never too crowded!

When I first came to this place, my son loved it! I went to jump with him in the foam pit. What I disliked about it, it was very deep to where I couldnt get out. I expressed numerous times to the staff, I needed help getting out and the only thing that was said to me is, I needed to get out. Majority of the staff was teenagers, no management in site. I ended up tearing my knee forcing myself to get out the foam pit. Things happen with injuries, Im disappointed how the staff handled this situation. After I was helped out the pit, I had to do an injury report while I was in pain and I was wheeled out with a rolling chair. I ended up getting myself inside my car and a young man given me like 10 free passes to come back at another time which was a nice gesture but I ended up driving myself to the hospital myself. What I would suggest is provided socks like Altitude with the rubber bottoms.

Flight Deck is AMAZING! The staff is so fun and involved. They have definitely came up over the years and have been so structured! They even started selling CHICK-FIL-A as an add on for parties! I would definitely recommend this park! Yes it’s smaller than others BUT that makes it better because you can actually see your kids easier!

I have the same complaint about the rule change. This will be our last time coming here. If youre going to separate the smaller kids then atleast have something more fun for them to do than just jump in one spot in the corner or play on a basketball goal full of kids bigger than him that has to fight older kids for the ball. Youre going to lose a lot of business.....

This used to be my kids favorite place until we go today and find out as of Nov 1 my 3 almost 4 year old has to stay in the baby section. That means one, she has to be separated from her brother and sister and two she cant even have fun because shes with a bunch of little babies that just started walking and the parents get mad if she jumps and the baby falls down. If im signing a waiver and jumping with her I should be responsible for her safety as I always have been since we first started coming when they opened. We will definitely be going to urban air from now on so my daughter can have fun like a big girl with her siblings.

We attended a birthday party, there were 4 other parties as well. The kids had a great experience jumping. I think there were way too many kids in a small space. I guess since the kids had fun thats really all that mattered. I really thought it would offer more trampolines and space, its smaller than it looks.

Lower the sock price. Other than that, I love the changes! Makes more since to have the small kids in a smaller area! I saw a ton of parents angry with management on the change but I would rather have my little one secluded than getting trampled on by grown men and careless teenage kids when the parent of the child is not even watching the kid. Yogurt is BOMB. I hope FD gets more food or something else. My kids had a blast.

My 3 year old loves this place. And we do too. Dad and I jump just as much as our son. Great place.

Reasonable prices, kids loved it

Great place to have birthdays. Show up early cause kids are never ready to leave. Glow and Teen Nights are best.

My kids always have a blast at Flight Deck. Weve been customers for several years and have never had any issues.

Pizza isnt cooked all the way and when I mentioned it the response I got was yeah all our pizza comes out like that. Didnt give a discount no apology or anything.

My kids love this place burns alot of energy and so much fun

A great place to take the kids to burn off that extra energy.

Love this place! love the management and staff..

A little pricey and if youre not in shape, youll be out of breath soon. But still fun.

My recommendation, go to Urban Air on Collins by the ballpark. Less expensive and soooo much more to do. have a new rule since they started selling their own food. You may not bring in any outside food or drink. You must either purchase their food/drink or drink from the water fountain that has warm water. My wife is diabetic. We were not aware of this new rule. An employee came over and let my wife know as she was snacking out of her purse to keep her sugar maintained. Ok she put it away. About 10 minutes later the manager came over to tell us that we need to remove all food that wasnt purchased from them from the property. Explained to both that she was diabetic. They copped an attitude. Said its a new rule been in place for 3 months. My recommendation, go to Urban Air on Collins by the ballpark. Less expensive and soooo much more to do. This place is a ripoff.

This place is a lot smaller compared to other trampoline houses in the area as well as there was a really footy smell! Its nice that they have Friday special were you can jump for 3 hours for 15 bucks. Their ice cream bar was pretty cool yet it closed a little too early and other than that not too bad wish it was bigger.

My son and I have always shared positive things about Flight Deck. We live in the Crowley area and drive right by House of Air to come jump at flight deck. We haven’t been here in a while and decided to come out today. I was aggressively greeted at the door to fill out the new waiver, which for liability purposes I can understand. Then when I arrived I was sold two pairs of socks for $10, which I was told were required. (I then got to the trampolines with my son to find that we could have just gone barefoot without the socks). After paying $22 (including cost of socks) for an hour of enjoyment with my son, I finally made it through the sign up process, and payment (way over priced now by the way) and got up to the trampolines where we began playing. I was chased down by two employees saying that I had on a “spectator” bracelet and could not jump on the trampolines. I was not informed of this at the front desk. I did not upgrade the pass because I didn’t want to make my son stop playing for me to go pay. Secondly, why would I need to purchase socks if I was only getting a spectator pass and was not allowed to jump?? This is senseless, and a waste of your customers money. Not to mention, of the several Flight deck employees working the floor, there was only one of them wearing socks with rubberized soles, making the whole requirement in itself very hypocritical.Needless to say, I watched my son play alone for an hour for a whopping $22. This could have been done for free in our backyard on our own trampoline for free, or at House of Air, for nearly half the price as well as distance alike.Also while jumping this morning, I spoke with two mothers who were also very disappointed in the new business practices/requirements and said they would no longer be returning to Flight Deck. I don’t foresee us returning anytime soon either given our experience today. I was honestly quite surprised to see an empty parking lot when we arrived, especially given that kids are out of school for the holiday this week, but it is plainly clear now why it is that way.We hope to return to flight deck one day, but for now our dollar and free time are better spent at other parks.

My kids usually love this place and I’ve always liked bringing them but I’m a little frustrated with their newer pricing. I wish they’d bring back the children free with a parent or at least discounted. I shouldn’t have to pay $12, the same price as everyone else, for an infant who can barely walk let alone jump.

The place is made for lil kids and if your a teenager and older you can hurt someones kids. Cause there so small.

Always bring socks nice atmosphere

Great Place To Practice Parkour.

It’s a very fun place to jump and play but it’s a little small in the main jump area. Kids had a blast though. Definitely recommend for your kids, especially if you want to wear them out.

My first time going there was nothing but AMAZING! The staff were so friendly and nice and the music was cool and I felt like I was welcomed there. I had an amazing time my friends and I loved it. We are sure to visit them soon and have a bomb time there.Thank you !

Compared to Urban Air, this place is a disaster. Music is horrible, not for kids. Rap music was on the whole time. Too expensive for just trampolines. Urban Air offers way better amenities.

This is a such a fun place to take the family! The staff is so friendly and helpful. I highly recommend it to anyone look to host a birthday party or looking for some family fun! I will be going back again!

Lots of fun and exercise. Watch out if you are going to the dodge ball area.

Good fun time in AC kids had fun.

Me and my friends went here for a birthday party and we had hours of fun! The staff was super nice and helpful when we had a question about anything. Next time me and my friends have a party, were definitely coming here!

Great place for the kids but uh, if you over 40, sit doen, its not for you. The guy at the yogurt register must have been new. He was slie, no customer service and the ladies working didnt help him at all.

Awesome place to take the kids. $12 for admission for one hour. Then $10 for every hour after. We took our two and a half year old and he had so much fun. Plenty of space for everyone.

Great for kids to burn some energy.. love the open trampoline park... toddler time from 10am -12pm

My kids and I always love this place. As a father, I would love to see more consistent supervision of the dodge ball court. However, the froyo is good and an active parent will always make a positive difference in the dodge ball court. Lots of fun and a reasonable price.

Not very big, compared to the other indoor trampoline parks around the area. There is also alot of trampolines and pad in need of some maintenance. I saw some undercovered holes in the trampolines and exposed springs everywhere.

I have had two birthday parties for my daughter here. The staff and management team were very professional and made it very easy on me, I had to do nothing. Most of all, my daughter was happy so we were happy. Thank you Flight Deck!

Ive been here for 40 minutes with my 9 year old daughter. She and I couldnt stand the nothing but excessive, loud and inappropriate rap music that has been playing non-stop. Were leaving before our hour is up(gladly and never coming back). Not family friendly.

I took my 3 kids here for the very first time and they absolutely loved it. The staff was very friendly, and helpful. I will most definitely recommend this place to family and friends.

Fun place and free wifi! Kids has fun..

Seems like a fun place to go on a weekend or something, but definitely will not try to have my kids birthday party there.

Pretty decent place for kids of all ages to play

Too noisy and packed for my safety. The attendants seem to be more interested in their own fun

My boys love this place. They ask to come here every weekend. Staff is nice and the kids enjoy it every time they come. Thank you flight deck.

Ive been meaning to write a review and I have prolonged doing so because I enjoy this park, however recently the staff has not been attentive. My friend had a birthday party last Friday and the party host seemed a bit distracted by a young man who also worked there as well. As we were watching our kids jump, I noticed that she was standing upstairs talking to him and he was not watching the kids but playing with the party host. The party itself was fantastic, but I think this company should take into consideration the safety of the kids if theyre allowing their employees to walk off and engage with other employees which seems distracting. I gave the 3 stars because my son really enjoyed himself. I spoke with the manager and she was super helpful when we could not find our party host. (;

I HAVE NEVER BEEN TO THIS TRAMPOLINE PLACE, AND MOST DEFINETLY NEVER EVER GO! ILL TAKE MY MONEY SOMEWHERE ELSE! Im just relyaing the massage of bad customer service, a group member from Pokemon go posted this! The manager of the Arlington Flight Deck kicked us out of his parking lot tonight threatening to call the police. I’m still not sure why he felt so threatened by 20 or so nice people. The saddest part for me was a new family joined us for the first time ever and their 9? year old was visibly upset. Maybe we were taking up too much parking.

Tire the kids out mission accomplished

Is a nice place to go but they got new rules now to jump you need to buy sock $5 eack pair plus if you have small kids and if you are with them sitting down the staff goes at you a tell you that you can not be sitting down you need to stand up were are not going there no more feel sorry for then just lost a customer.

I think thos cool

Its a great place to take your little ones to blow off energy. The fact that they specifically have Toddler Time makes it real great so you dont have to worry about older kids bullying your children.