Many items for craft projects, great selection!

Organized, lovely staff, and they have a nice variety.All tempera paint was sold out (sad face) but thats not the usual (dang on pandemic!). I really appreciate the everyday discounts for educators.

Nice store! Friendly and helpful workers. Lots of items to see, arts and crafts projects, science projects, great for decorations and ideas.

I wish they would stock faster! But I love this store.

Staff is always knowledgeable stock is ok I often cant find what I came for since Covid started

Great selection, not great energy from the staff. Love our new seasonal decorations!

They have a huge inventory and great prices. I just paid $10.99 for 5. 16x20 canvasses!

Love this store in general but Don’t order pick up because they always get your order wrong !! They never pay attention on details . For example I ordered 2 different named of red card stock and they put same one . And another day the cardstock paper color I needed they said they didn’t have it but when I went to the store I found like 8 packs of same color. Smh it’s no point - just go in and get it yourself . Check out my paper flowers art and order yours - find KataBella’s on Facebook . Thanks

Was a nice experience for all the issues going on right now. Found things I needed. Cashier was very pleasant.

Love this place, can usually find whatever I am looking for.

Nice clean store. All carts were sanitized.

The store itself its fabulous and they always have good deals and sales. DONT BOTHER CURBSIDE PICK UP. they always mess up my order, i order a lot of cardstock paper. Some paper have similar name and they always give me wrong on. they are careless and lazy about it. Its better go to buy it yourself.Other than that the store is amazing!!!

Has some things that joannes does not carry. Decent sales and dont forget to download your coupon!

Ordered product online and received email stating my order is ready for curbside pickup. When I arrived and called the gentlemen who answered said they dont do that anymore. Long story short is he was very rude and called customer service next. Well they didnt seem to care but did refund my purchase. You would think that employees would be extra caring/gracious during the covid time especially the customer service line. First time last time shopper.

Get ready to be over whelmed with so much stuff. They have so many things for you to pick from, depending on what you like in the flowers department. Dont be in a rush, go when you can take your time.

Always the sweetest cashiers and super helpful

The nicest staff ever!!! Huge shout out to Halley, Leonora, and all of the lovely women whose names I didnt get. Seriously the best craft store ever. Plenty of staff around, all of them knew there stuff, and actually walked me to the aisles to help me find stuff. In addition, when I had some pretty specific idea of a craft, Halley helped me find just the solution.

The staff is kind of helpful but theyre not very attentive or looking for you in the aisles to answer questions or provide feedback.The checkout is fast during the times that theres few people there.The woman who wrapped up my gift basket for me was helpful, she did a sufficient job.

Super nice staff nice and clean

Not many stores still have paper for scrapbooking so I was glad some colors that should work.

Prices have gone up, reduced hours, jewerly making department has reduced inventory, and no more coupons with the receipt

The staff was terrific!

Love the variety of craft items they have!

They have everything you need all under one roof!

I took something here to get it framed and my experience was very pleasant. The framing people seemed pretty knowledgeable and were very helpful in picking out the frame and whatever other options I needed to pick. Price was pretty standard from what I could find at other stores, and there was a sale so I ended up paying a little less in the end. Definitely a good experience.

Wonderful selection on crafting and other hobbies

Curbside pickup was great!

Hard to find help from someone who knows how to find something in the store

The staff are always friendly and helpful. My one issue is that since the store is small they have limited inventory and products Im looking for are frequently sold out.

My perspective on Michaels is a bit unique because I worked there as a kid and Ive shopped there as an adult. I like the variety of choices for art supplies and crafting. Michael builds floral arrangements and wedding gifts. They frame you art for you. #canvasandcoolers art party this Saturday! 4pm

Clean store with some great sales

Always the same. I follow the specials.

Great stuff, friendly helpful staff. When the line got long they opened 2 more cash registers immediately!!

It was great. I stopped in for a work project. I found what I needed right at the door in the first two isles. Jess the cashier was very helpful. She helped me setup a rewards account. Ive alreay received a welcome email.

Michaels is a great hobby and craft store. Their selection is great and prices affordable. Finding a store like this is getting harder these days, and this is a real gem in a town that prides itself on the arts.

Lotts of choicesAnd sales too.

Easy to get lost, but the staff are usually nice and will apply random coupons if youre polite.

Great place nice people

The service is always great. The staff are always eager to help you find what youre looking for and advise on creative ideas.There are usually great coupons online as well. I would advise looking up Michaels coupons before you go to the store. Itll help you save a lot of money at already decent prices. This is a highly recommended craft store.

Cozy and quaint. Great fall decor deals going on right now; roughly 40% off a lot of merchandise.

Great arts and craft store. Great sales.

Love the framing service. Excellent people with great artistic taste.

A great craft store. Always fully stocked and they have fun classes/activities. My husband and I went to the Valentine making classcand had a great time!

Fun place to shop for crafting supplies. Always want to start new projects every time I go.

Ashley is very helpful!

I love this place had a little section for Pride with easy to find swag and makeables for the celebration! Great selection of cloth markers and paints as well!

The store experience was nice enough. Unfortunately they did not carry what I was looking for. I needed fine tipped dry erased markers. They had a very small section of dry erase markers. It was probably like 4 or 5 hooks worth of markers. And the only difference between them were the brand. The colors, the size, how many were in the package. I do enjoy their section of pens though. There was not an associate anywhere on the floor for me to ask to see it they had any online or in back stock and just decided I would leave. The store itself is very nicely set up and clean. But this trip was not successful. It put quite a damper on my opinion of the store. Especially since I found the dry erase markers at Walmart.

I ordered for pickup and the woman at the counter just wanted to get through me and talked so fast I could barely understand her. It would make sense if they were busy but they were not so I felt a bit pushed off like they had more important things to do.

This is Michaels to its finest. They have everything you could ever need. The staff is very helpful. I had an issue with a gift card purchase and they cleared it up very quickly for me. Very friendly and very quick to help if you need it

Michaels is like Toys R Us for kids for adults. Theres something for everyone!

Theyve got more Christmas stuff than I imagined!

Pretty anything crafts related you could want. Plus photo frames and framing section in back

I like the framing department here. A bit pricey but Im always satisfied with the results.

This store was super clean. It was well organized and the sales associates were extremely helpful and friendly. Great service!

Clean store and helpful staff.

The sales were great and I got a 20 percent off that. The staff was more than helpful. By joining the members club, I got the extra 20% off.

Wife loves this store and her mom as well.

Very nice and well organized store. A little on the expensive side but they send out lots of coupons.

The store was VERY BUSY and I had several questions about by a project. The staff was friendly and very helpful.

Good store you can find everything here

This store recently got a much needed overhaul. Its good for deals on art and craft supplies, but I never know for sure that theyll have what Im looking for. This is my favorite place to buy frames. Frames are well organized, come in a lot of sizes, and the quality is decent, ie, theyre wood and glass, not plastic and plastic (Im looking at you, Ikea)!

This store features a convenient location and ample parking. The selection of picture frames is very good. The art supplies available will get you started and of okay to good quality. The place where the store lacks is in selling supplies for more complete do it yourself versus partially done projects. For instance, the option of matte board, foam core board, or mounting boards are limited in type and size, at least that which is available on the rack, on line options do exist through them.

Very limited staff

All the craft stuffs you could ever need! Their clearance section is pretty amazing too. Friendly, helpful staff. Michaels app was loaded with their store map as well (which was awesome). Nice location!

Enjoy buying my supplies here.

Customer service was great, the associate that helped me was very informative and friendly. I wish the clerks were more attentive and faster when it comes to checking out though.

The Frame shop was very knowledgeable and professional. I would recommend coming to them and seeing what they can do to enhance your art work.

I always find what I am looking for and then some. Michaels is one of my favorite places to shop.

Love this store. Although, a couple staff members are a bit monotone when helping you. Always have coupons to used in their app as well

I learned from our cashier they will accept JoAnn and Hobby Lobby coupons - what a great tip! Found everything we needed

Always a bit of a wait at the lines but not too bad. Store is well organized and stocked with everything you might need for general crafting. Always a coupon online too for good deals

I love this Michaeks. Huge selection and great sales or coupons. Shoo hete whenever I visit.

Staff is a mixed bag of wonderful and meh. Its frustrating for the web-site to say it has product and for it to not be available in the store. I wish they would remember they are supposed to carry a better supply of art supplies than the other big boxes.

Customer service, well stocked and really clean.

I love Michaels. They have a huge selection, friendly service, and great deals. Unlike the other local craft store, they dont seem to think their patrons are there for the sole purpose of shop lifting. Michaels is my go-to store.

The cashier staff made sure my coupons applied to my purchases even when they didnt automatically apply. The range and selection of merchandise is wonderful. Staff are friendly and attentive.

This store has some of the most friendliest staff ever, and thats accounting for the fact craft stores are usually a friendly community. I like that there are sales and coupons, but man, things tend to ratchet up the bill fast. Thats a problem of the brand though; this individual store does its best to be helpful despite the cost. Thankfully, staff always seem to know what Im talking about when I dont have the exact language for it and also know exactly where it is, despite the size of the store. This is my go to place for when Im feeling craft-y.

They are always friendly & helpful

Another great retailer getting into the Lego game. I think its great to see competitive channels in play at our stores. Ultimately it equates to benefits to you and me.

Nice location and they have different merchandise then the Brighton, MI store. what I liked is the way the lines are not one big winding line. People dont realize how difficult that is for people that are handicapped to walk through to get to a cash register when there may be no one in line.

Nice selection of arts and crafts items are available here. Clean store

The quintessential craft store, this Michaels is known for their staff always being present and amiable. Ive gone to this Michaels for many years, special ordering wood pieces for projects or just stopping in to pick up crafts. Theyve always had what I needed.

Always have what I need for any crafting project I try.

They have stuff for sale. The staff is good but often understaffed. Big box retailer, dont expect more.

Very nice store with friendly and helpful employees

Saturday we hosted my twins 8th birthday party at Michaels. This place is underrated. The kids had a blast. There are numerous parties to choose from. We chose the Slime and Tshirt party. The girls decorated their own slime, and giggled about how none of their moms or dads like slime. They made poop emoji t-shirts. We were not rushed, our hostess Julie was exceptional. All of the staff from the cashiers to the managers were helpful and extremely nice to myself, all the children, and parents alike. One of the really good things about birthday parties at Michaels is you can bring your own food in. The age range is 7-11. We had the majority of our guests fall into that age bracket. Two guests had younger siblings (age 3)and they made slime too, and enjoyed themselves. Also the party package came with invites, and Thank you cards. The classroom was decorated well enough to where I honestly didnt have to bring any decorations...of course if you love decorations knock yourself out. I placed a cake and food on the tables, drinks and some party favors and the girls thought it was pretty cool. There was even a backdrop available for the girls to take pictures. They had a blast. We will definitely be returning next year to try out a different party style!

Great staff at the Arborland store. They have everything I need as a teacher and for those unusual items, theyre often online. When you buy online and have it sent to the store, theres no shipping cost.

Lots to choose from here! Sales staff is friendly and knowledgeable. Lots of ample parking and easy access to/from 23 and 94.

My experience depends on which cashier I get usually. They do accept competitor coupons, so that is nice!

Its a lot of fun to go to Michaels and staff is so very nice

What a great sale! I love beads and charms. So much fun to see so many possibilities and ideas

Great place not only for artists but for ordinary people like me.

One of my favorite craft stores. I really need to move closer to it so I can spend all day shopping.

This store has remodeled. Things all over the store. No help on the floor. Floral arrangements are so overprised its laughable!!! Loose flowers are so high cant afford them. This is another store in Ann arbor that well overprise themselves to closing. Good by michaels!!!.

One of the best coustmer service experiences in retail by far! Typically Im confused and overwhelmed when I find myself in any chain store. But tonight a younger man by the name of (Zach) really went above and beyond expectations. Without hesitation, he was able to direct me to all my needs of the supplies to purchase, without the pressure of being rushed or inconvenient. He is the only young man ever, in my years of retail shoping willfully approach my autistic son and converse as equals and honestly gave him a sense of normality that he so deserves. I only noticed because it wasnt as if it was forced or uncomfortable like cashiers tend to unknowingly be, but stunningly Real. I will forever bring my family to this location and from the bottom of my heart thank you.

To pricey

Picking up things for a daughters wedding

This store is always organized and clean.

Bring back floral dept.

FOR A BIG BOX CHAIN STORE THEY ARE NOT HANDICAP FRIENDLY!!!!!!!! They DONT have any motorozed carts for people who cant stand or walk for long!!!!!!!!