Paradise Pier was the last of the Disney Themed Hotels we visited throughout the years, each great in their own right. We loved everything about this Disney hotel from The Summery Beach decor to the wonderful views of California Adventure. The staff at the hotel like all Disney employees are very kind and courteous and very helpful from the time we checked-in till the time we checked-out.

There are many hotels and resorts in Anaheim and within and among the Disneyland properties. Disneys Paradise Pier Hotel is a smaller and older hotel but with great amenities. If you get a room on the 3rd floor, you can get a private balcony with access to the pool and outdoor area. You can also watch the fireworks from just outside your room.The front desk team is awesome. Very friendly, and very kind: Stefanie, Julie and Julie, Katie, Candace, and Yesenia. They definitely represent the spirit of Walt Disney.Rooms have two Queen beds and a sofa that turns into a bed. They also give you a cott.We were greeted by chocolates on the bed and big chocolate dipped Mickey cookies.They give you several beach towels, lots of shampoo and other amenities. There us a safe and a refrigerator in the room as well as a coffee maker.

Such an amazing experience. We stayed on my daughters Make a wish experience to Disneyland. They went above and beyond what I could ever imagine. Would highly recommend for any occasion.

PCH GRILL is amazing and worth the time and money! Staff members are kind and thoughtful. Characters go above and beyond to make guests happy. My daughter Kats birthday was the best ever thanks to a great waiter and the character Stitch and friends.Thank you so much. Pure Disney magic!

I truly felt like a princess. Great room with view of California adventure. Wonderful food. Quick room service. Friendly and helpful staff

Super clean and quiet, easy access to the park. The life guards are on point, saw them pull a couple of kids out during our stay, so quick. Nice that they’re on duty all the time. The fruit water in the lobby is delicious and convenient, you walk by on your way to and from the park, great reminder to stay hydrated. Tons of characters on check in and bell services were so great. Had an Amazon Fresh order delivered and they held it for us since we were in the park. I would definitely stay here again.

Very nice hotel on Disney property. Nice rooms and close to Downtown Disney (a 5 min walk to entrance).

We had a magical time here. Not sure what more you could want. It really is super close to downtown Disney (~5 minute walk). The lounge on the first floor is nice and convenient with reasonable pricing. We watched the fireworks from the pool deck which was great since then we could put our kiddo straight to bed after. Rooms were nice and housekeeping was excellent. No complaints.

Up until last year, my girlfriend and I were annual pass holders because we just love Disneyland. Thats right! L O V E. From the members with most of their excitement when you first arrive (weve run into a handful of cranky workers before lol), to when you leave at night. It usually brings us joy just walking into the theme parks with all the music playing. The bonus comes mainly from being able to get onto rides because some of the lines can be a pain in the rear.I could confidently say that our favorite rides were the Tower of Terror, Incredi-coaster, and Toy Story Mania. Pretty much all the main rides on this side. I cant say Cars land is great primarily because we hardly ever went due to the extremely long lines 2hrs+ (ALWAYS). With the new lands supposedly opening, Im sure well become pass holders again, but the question will be when considering the pandemic is still a grave concern for everyone.At the end of the day, the prices may skyrocket over time, but I see it being worth it in the end because all you have to do is drive, park, and wait. The remainder of the time is spent just having fun enjoying all the little and big things they offer.

We went to Donalds Seaside Buffet at PCH grill in the Paradise Pier hotel for the character breakfast. This character breakfast did not seem as popular as the other character experiences as we were able to get a reservation about a week before our trip. We had reservations for 9:30am and were seated about 10 minutes later. This later breakfast was perfect as we were one of the last ones to be seated and the restaurant was not nearly as crowded as it could be. The breakfast selection was great- chicken & Mickey waffles, banana french toast, standard eggs, bacon, sausage & potatoes, a made to order omelette station as well as a few other lunch items. For dessert there was soft serve ice cream with Mickey sprinkles :) The characters took their time and each table and really made every guest feel special. We were very pleased with the presentation of the food and the timely service. We never felt rushed. The characters that came around were Minnie, Daisy, and Stitch. Donald was available for a picture and meet & greet at the entrance of the restaurant (he did not come to tables). The best part was that at 11 when it closes for breakfast all those characters make their way to the lobby for about 20 minutes where they really have some fun playing around. This was a fun time for everyone in our family.

Paradise Pier is a solid hotel choice, but probably on the older side of Disneyland on-site properties. Not bad at all, very clean and what youd expect from Disney. We only stayed overnight, so we didnt really take in any extra amenities (pool, restaurants, store, etc.) on property at the hotel. It is a short walk to the far end entrance to Downtown Disney and the Disneyland Hotel. From there its a ride on the Monorail into Disneyland or a walk through the Grand Californian Hotel to enter California Adventure.

It really is the happiest place on earth. The staff are great ,hotel is very clean. A very Peaceful establishment , everyone is very polite and cheerful here from guest to the fire department,police. Go Disney.

Stayed here recently as it was the cheapest option from all the Disney hotels. Check in staff were really friendly. I found the rooms to be a bit dated with decor but it was spacious enough. It could do with an update. Overall it wasnt too far to walk to Downtown Disney. The room rate does not include breakfast so youd have to grab some nearby or at the hotel restaurants. The location involves a lot of walking which is fine for us but families may want to keep that in mind.

I was inline at the front desk. I just had a question. 3 people at the counter only 1 helping customers. I told one of them I just had a question. She gave me an I’m irritated look don’t talk to me. She did answer the question. In turn she irritated me.

So much fun! The pool was excellent and the room was awesome. Our magical upgrade made our stay more enjoyable as we could watch the world of color show from our bed. Prime viewing.

The hotel seemed very clean and the service was excellent, as expected. A few things that lowered my rating:The elevator system. We spent a lot of time trying to get an elevator from our floor down to the lobby. Multiple elevators would stop for us but they were completely fully of people. There are no stairs available for use (only emergency stairs with an alarm on the door). So we ended up calling an upward bound elevator, riding it to the top, then going back down to the lobby. This was a frustrating waste of time.Noise in the rooms. The toilets are very loud flushers, so you hear the toilets of the rooms above and below yours whenever they’re flushed. Pack your ear plugs.

Wonderful play to stay at Disneyland! Its close enough you dont have to take any other mode of transport to get to the parks, but the monorail station is on the way in so you can take it if you want to. The walk into the park takes you right into Downtown Disney so its great for mornings in to stop at Starbucks or Jamba Juice and even better on your way out to stop at great restaurants for dinner like Tortilla Joes or the Jazz Kitchen! The view from our room was amazing! We could see right into California Adventure. The lights looks so beautiful at night. We could watch the fireworks from our room each night and could see World of Color too, although it wasnt as good as it is if youre in the park. Its something you need to see straight on and not from the side as our view provided. The staff were Disney fantastic! They gave us all the information we needed when we checked in. We even added an extra day on to our stay because we liked the hotel so much! (We canceled our other hotel). The rooms are spacious, clean and on Disney theme. The bathrooms were large and very clean! We didnt have one complaint about out stay at Paradise Pier! It was fantastic and I would stay there again in a heartbeat!!

The Resort was super close to the parks. We had booked a premium view and had amazing views of Disneys California Adventure park from our room. We were also club level, the lounge was amazing. So worth the price. We were able to eat breakfast each morning and snack throughout the day which helped with our food budgets. I loved staying here. The Halloween decorations the resort put up were great and just made the experience whimsical.

Nice hotel with excellent view of Disneyland if you have a premium room. We liked the view better than when we stayed at the Grand Californian. More panoramic. Very convenient to the park too. No busy intersections to cross like you do when staying at neighbor hotels. Which we have done as well.

All in all nice hotel everything you would expect from a Disneyland Resort Hotel. That being said its my least favorite of the 3 onsite hotels because it is the farthest away in terms of walking distance and not as nice inside as the other 2. The Room was very clean and tidy we stayed club level and honestly the only way to go if staying onsite. We saved a ton of money by having breakfast in the club also taking snacks from the club to the park for when we were hungry. They also offer lunch and a desert hour at the end of the evening. Service was top notch and staff was super friendly.

This is the second year in a row we stayed at the Paradise Pier hotel. This is one of the best hotels that I have stayed at. Only a 5 minute walk to the gates at down town Disney. It has a very nice pool with a water slide and a nice bar lounge. Overall very good customer services with lots of good amenities for the whole family.

The Paradise Pier was a delight. Matthew checked us in and was so sweet and friendly, letting us know some really great tips to maximize our vacation. The room was a reasonable size and had a mini fridge, which was convenient. It is one of the furthest of the Disney properties and we didnt find out about the short cut through the Grand Californian until the end of our second day. You really feel that extra distance when you are logging 8-10 miles walking around the parks all day. The pool and hot tub were soothing for sore muscles, but I immediately had to take a shower after because I was itching so much. My favorite element has to be that it is Little Mermaid themed. Ursula is my all time favorite Disney villain and Little Mermaid holds a special place in our family as it is my sisters favorite and she had that as the theme for her wedding. If I were planning a longer trip at the parks and didnt feel pushed to try to see everything in just a few days, I would definitely stay here again.

Great location to Disneyland and Downtown Disney. Impressive buffet large diversity of food items. Magic hour is included when staying at any of the Disney properties. Worth paying extra for the view of California Adventure.

Great location. Great place. Interior was beautiful. I liked the decor. Staff were nice. Room was beautiful and well maintained. Great view from window of room.

Ok....but expensive for what they offer customer service wise. First time on club level here .. thought it would be like club level at Disneyland Hotel....wrong!! Very disappointing....no comparison ️ Club Room is also rather small and can get really congested with lots of kiddos! Fun food offerings tho!

This is one of my favorite hotels to stay at. Its pretty close to Downtown Disney so you can walk to the park. I love the service and the hotel beds are comfortable. You can also watch the fireworks from there too. Room service is awesome too, if youre willing to spend money on it. I totally recommend.

We did the Character breakfast. We saw Donald Duck, Daisy Duck, Stitch, and Minnie Mouse. They were all very friendly, and my kids enjoyed the beach-themed dance party (every 15-20mins). The all you care to eat buffet was standard: eggs, bacon, sausage, Mickey waffles/pancakes, oatmeal, biscuits and sausage gravy, omelet station, and a soft serve ice cream bar. There was also a yummy Mexican dish I dont remember the name of. It was all yummy! It was worth the price to not have to wait in line to see so many characters (as 2 of my children are under 3 = free!) and to get to interact with them several times adding up to a lot of minutes.Overall: definitely do this once! Maybe a different restaurant is more your style (the different ones have different characters/food), but still amazing!

Made a reservation for my son’s birthday,we had a great time, staff was attentive and efficient. A little bit overpriced but you can expect that from Disney. overall a great experience. highly recommended.

Pretty standard hotel. Shower couldnt be completely shut off so baths were fun for the toddler. Staff was nice, room was okay. Food was not great

The staff are awesome!!! They are genuinely helpful and friendly, knowledgeable and accommodating. Parking was easy, although they charge for it, of course. The amenities are complete. Front Desk and Bell Desk, thumbs up!!! Restaurants here have pretty good menu and awesome staff as well! The walk to the Parks from this hotel was not too bad, it was not too long even when you need to get through the Security Checkpoint which is thorough but doesnt take so much time, then get entertained as you pass by Downtown Disney District. It is nice and comfortable to stay in this hotel. But they can still improve in updating the room and the facilities overall.

My family loved it. Costumer service was great and and most of the items on their gift shop were a little cheaper than inside the park. We got upgraded with the Golden Key and to be honest, I will totally keep the upgrade next time we stay at the hotel. Me and my family felt safe and comfortable which it is hard to get in some of the other (non-disney) hotels.We also when to eat at their buffet which is not always open but it is worth the wait. My kids saw Minnie, Daisy, Donald and STITCH!!! YES, my family loves stitch!I would totally recommend this hotel, it is cheaper than the other Disney hotels and it gave me the chance to buy many souvenirs to bring bag home.

Recently stayed at Disneys Paradise Pier Hotel room 642. The cost including taxes & fees was approximately $450 per night plus $50 parking per day. The room was somewhat dated but clean nothing special, what you would expect for a $150 per night room not $500! My really problem was the shower. The temperature would very from very hot to very cold on a 40 second cycle continuously. One of the worst showers I have ever had at a hotel. So I told the front desk about the problem and said that they could move me to a different room if they wanted to. Their response was no move they would have maintenance repair the problem. So later that evening I checked with the front desk to see if the shower had been repaired. They indicated that the shower had been repaired. Great, only problem the shower was not repaired. The same cycling of temperature the next morning, my day of departure. I could tell that maintenance had worked on the control valve because I had to push hard on it to get the water to shutoff completely. No more Disneyland Hotels.

Its a great family friendly place and the staff here is AMAZING!! I think of the three hotels in the resort, this is the most affordable option for a family and it has awesome themed rooms as well.

Just a beautiful place to spend time with family. Staff members are very courteous, nice and polite. Hotel is exquisite

This was a better experience than at the Grand Californian!! Bar staff was awesome! Our morning coffee ladies were always on point with our coffee!! Check in was smooth and easy these pictures are from the pool deck awesome in February!

Great location! I loved the view of California Adventures when I walked through the hall to my room. Fun to be able to watch the fireworks from the 3rd floor pool area! Valet employees were so nice! I will stay here next time for sure!

Our daughter who was 7 passed away in Jan 2019. We took a trip to Disney World in May and had a less than stellar experience. Disney offered me to return to Disney World and I declined and asked for Disney Land. I was given three nights in the Paradise Pier hotel and 3 days at the park. I shared w the hotel our tragedy and they were extremely empathetic toward my family. This hotel has been the greatest experience we have ever had in our lives. Our remaining daughters birthday was over the moon magical we came into our room and their was a basket w Disney Frozen dolls, Olaf and candy she was so amazed. We had a character dinner w Goofy and it was out of this world fun. On our final night a knock at our door was yet another surprise a huge Sunday for the three of us so we leave on a sweet note. This was the trip of a lifetime and brought a little light to a really dark yr. Room 522 Dec 5 to 8 big thanks to this hotel staff and team.

My first Disneyland property hotel and Im not disappointed. Staff have been excellent. Amenities are great. We stayed in a suite and the bedding and beds were very comfortable. Thank you for an excellent stay.

What a great experience! Highly recommend the chilaquiles with scrambled eggs! Special shout out to Tammy and her team for making our experience a memorable one! Stitch,Daisy and Minnie were wonderful and spent time at our table providing autographs and taking photos!

This is not the first hotel you think of when it comes to a Disneyland stay, but in my opinion, it is officially the best. Where the Disneyland hotel has the name and some amazing amenities, and the Grand Californian has the walk into the park, the Paradise Pier Hotel is truly the most magical. Just around the corner from Downtown Disney and a short walk into the parks, its great for families and the magic of a view while still being a more affordable option of the three. The view of the park is absolutely worth the little extra money in my opinion, because it makes you feel like you never left. Thats especially important if youre visiting in the off season, when hours are shorter and refurbishments are ongoing. Same goes for the extra magic hour-- extremely valuable to get that every day youre going to the parks, and you can only get it by staying at a Disneyland resort hotel. (My advice: plan your trip so that you have more extra magic hours at DCA; they rotate days of which parks do it, and the one in California Adventure gives you access to far more rides). And at the end of the day, you get to enjoy downtown Disney and all its aspects as you head back to your hotel or grab some food. I didnt have to move my car from the parking garage for five days while I was there, which means no awkward shuttles with multiple stops, no parking garage nightmares with an additional $25 charge to park per day, no trams with long waits, plus all the extra Disney magic of being able to stay Disney and explore the resorts.Five stars, Disney. Five stars.

Great location, staff is extremely helpful and friendly. The food at the club was pretty good, definitely worth paying for it. The buffet at the hotel not as worth it, Id recommend having something delivered or just eating at the park instead if you didnt get the club package. The premium view was very worth it as well, you can see the night show from the california adventure park and listen to the music from the room tv. They also have a designated area on the terrace for you to see the fireworks if you get the premium view rooms. It was a great experience.

My first ever visit to Disney and my daughter and I having a blast. And the convenience of the hotel has something to do with it. The “cast” as the employees are called at the hotel have been awesome..., so far.

You have to realise that Mr Mickey is an exceptional host. One of the 1st things a guest sees before going to the Mouse House (Disneyland) is the hotel. Mickey & staff know this & they make an exceptional 1st impression. I cannot think of a detracting thing to say about this hotel. EVERY member of the staff is kind, helpful, & amazing. Everything is clean, everything is great, everything is Mickey. Im here twice a year & its always the best 1st impression.

Wow, first time ever staying at any of the 3 resorts and I dont think I can ever not stay at one in the future. We had the premium view suite and you able to see California Adventure from your room and for world of color they sync the music to a channel on your TV so you can enjoy the show in the privacy of your own room. The fireworks were beautiful when watching from the roof top pool deck. Such a great experience!

The most affordable of the Disneyland resort hotels, the experience was pretty good. Very clean and had nice amenities. The staff were always pleasant and helpful.While the hotel is on Disneyland property, its a bit of a walk to the parks. Id say about 10-15 minutes. This wasnt too bad, but after 3 days of the park, it was a bit much for my feet.There is a shortcut to the if you are leaving the parks. Make a left after the Sephora in downtown Disney. Walk through the Grand Californian hotel and go out the front. Just cross the street and you are back at the hotel. This shorcut is designed to only work one way as there is a gate that requires a hotel key, but somebody let us in. YMMV.Id definitely recommend this hotel in the future.

This hotel is fun. The rooms are comfy, the staff was great, and the cleaning ladies were tops! Seriously; they kept the rooms spotless and even spruced it up with some cleverness. I came back to our suite this evening to find that, not only had they turned the sheets down and all, they had placed my neices stuffed animal over the corner of the top sheet. This may seem small and insignificant, but it is an attempt to bring a smile that was totally unexpected, but absolutely appreciated!

It is nice for the kids but definitely the less plush of the 3 hotels Disney has to offer.

We had a party of 3 adults, in a premier 2 queen bed room. It was clean, we had a mini fridge to keep park treats in, our window looked out over the parks, it was wonderful. Not loud, I mean youre staying right next to the theme park what do you expect if you hear some noise outside? But as for other guests I heard nothing. There is an Alamo car rental in their lobby area, really beneficial. Water slide on the pool was fun! I enjoyed all the amenities and the staff is incredibly helpful and nice. I will definitely come back here and I recommend it!! And the walk to Disney is not bad at all. Maybe 6 minutes from hotel door to Downtown Disney. A few more after that to the parks. Please check this one out!

The hotel is clean and was smoke free during my stay. The staff was friendly and outgoing, especially when providing my family with answers to questions and a birthday button at the reception desk. The decor in the room was themed to the hotel, however I did notice a bit of wear on the furniture and also the bed linen (throw) did have huge stain on it. I enjoyed the hotel but they could use a bit of attention to the cleanliness of the linens before handing rooms to guests and replace damaged furniture for the cost of the rooms. The wallpaper was also coming off the wall that had the Donald duck picture on it. Minor details but they should reflect the costly room if this is their moderate hotel of the three on property owned by Disney.

Fun hotel with great dining options. The pool area has fun for the whole family and includes a water slide and a wading pool. The club level rooms give you access to the Beachcomber club where you can get snacks and coffee throughout the day.

Great Buffet, all sorts of amazing food. The service was excellent. You can use your AP for a discount. Characters are wonderful.

Best part of staying at this hotel is magic hours to both parks. If you value that extra hour then it helps to justify this hotel if you dont pay anywhere close to full price. The house keeping missed cleaning up garbage on the floor in our room 3 days in a row. The first day we visited the flavoured water station was missing so we couldn’t fill our water bottles. We stayed with a premium park view but only the 8th floor so you really could not see the world of colour so that was a waste. On the positive I have never felt so safe in the pool there we’re always way to many life guards on duty. Overall, If you really value the magic hours then give this place a second look, just know going in it’s a pretty standard hotel without much Disney feel or perks. Previously we have stayed a Camelot inns across from the parks and it’s about the same quality and distance to parks but with a free breakfast. The character breakfast here was your standard buffet but way over priced ($46 per adult, $22 per kid, $35 for your Donald picture).

Beautifully themed. Perfectly located. Best value of the Disneyland resort properties.

Disney top notch service! Beautiful pool and deck. Nice to relax in our rooms after a fun day at the park.

Enjoyed my stay. Rooms were very clean but stay away from the buffet. Food was very bland, who wants an Italian buffet everynight and it wasnt worth 27.00. Staff was excellent. But you are only paying for being close to Disney Land. Thought it was overpriced. For whats included. Plus having to pay extra for parking was over the top

For $300 bucks I rather go to a nice hotel. Obvious cash grab from Disney. For this price you can get a Uber limo to drop you off everyday from a 4-star hotel in Irvine. I dont think the convenience is worth it. Kids might enjoy it, but they dont pay the mortgage.

It was my first time in Disneyland and I really loved it, this hotel is amazing, the staff were very kind and generous, they gave us an upgrade because we were celebrating our honeymoon, room was always clean, the store has a lot of quality souvenirs and the Restaurants with surf music and characters its very special, if you have plans to go to Disney this is the right decision, I recommend you 3000!

Everything was perfect ... we stayed the night to ring in my daughters 21st b day at trader Sam’s at midnight. I loved getting an early Start at Disneyland. Everything was perfect

Spacious room, friendly staff, close to park, awesome view of CA Adventure Park, convenient room service! Makes travel with toddler so much easier! Pullout bed is not bad! will recommend to big families! However it is a bit pricy.

An older hotel but has all the amenities you need. Close to disneyland. Very quiet.

Clean standard hotel rooms. Pool hot tub and water slide. Restaurants. 10 minutes walk from Disneyland

Very friendly, easy to get to Disneyland and California Adventure parks as well as Downtown Disney. Also got our tickets here so didnt have to wait in line

The hotel was clean, fun and we loved being so close to Disneyland. Our view of California Adventure was fantastic and we got to watch World of Color from our window. The pool was nothing special and all food and drink options were very expensive.

The hotel was great. Staff was very helpful. We upgraded to the club level to get the Club Lounge which if you dont mind snack food, saved a ton of money instead of eating in the park for breakfast and lunches. They would have movies at night in an area next to the pool which was pretty good when the sound worked right. All in all it was an awesome time.

As a Disney property, they do great @ having Disney magic every where you go & every place you look. I love that! But after having spent the pretty penny that I did to stay here, I was WAY bugged about the $25 a night parking! We were shocked @ check out! We didn’t enjoy any amenities as we spent the entire time @ the parks or sleeping. The ability to roll the strollers packed from the hotel room straight to the park though is absolutely amazing! It made it totally worth it. No shuttles, no driving, no getting lost. It was really awesome!

I adored this hotel! First time Disneyland goer (I’m used to Disney World) and Paradise Pier was an amazing, cheap introduction to the Disneyland experience. I loved the Disney character touches all over the rooms (like the Pixar ball pillow!!) and I was amazed by the proximity to the parks! They have a concierge service for an additional cost which gives you access to a room of coffee/breakfasts/very very good snacks all day long/wine and beer! If you pay for the concierge service then I’d say it would be more worth it to pay extra for one of the other two hotels.

The staff was always very friendly and helpful! We had a beautiful view of California Adventure Park! Parking was easy.

I enjoy this hotel. We have only stayed once as we prefer The Disneyland Hotel. However, the rooms are bright and cheerful and the pool is fun (also great viewing spot for the fireworks). They’ve disallowed guests from using the Grand Californian Hotel access since we stayed, and for me this is a deal breaker. As such, we would only choose this hotel in the event that we cannot get a room at the other 2 hotels onsite. The lobby also leaves much to be desired. However, for the price, I would still say it is deserving of 3.5 stars.

The hotel was nice. What ruin my stay was management and staff at Disney not on the same page with info. I paid for this hotels high price to be able to go into the park early each day,not for one day. I went to front gate of California adventure on an early day and was told I already used it with disneyland. Talk to staff at the hotel who said that was allowed entrance everyday for which Park had early entrance day and was told you should have been allowed entrance and thanks for letting us know so we know for the future.What is that ? Terrible customer service and the manager did not want to talk to me,stayed in in their office. So, warning if your going to this hotel for early morning everyday , you may not get it.

Nice hotel with a good size pool and a water slide. Also its very close to Downtown Disney.

More like pierless paradise. Staying in the hotelOn this occasion was my first time and I really liked it. They had a two step check in process to make it very easy, that is one person will greet you in line to verify a number of things so that when you get to the desk they do a hand over, print your key, give you a few details then youre good to go.Then in the case of the rooms. They were well and truly spotless. Even in high end hotels sometimes you have to question, but not here. Like no dust anywhere. They also had those Pixar pillows on the bed which were just the cutest. The look at the back side of the parl wasnt iconic, but it was neat.Would totally stay again

Great hotel full of Disney magic! Our room had a World of Color view which was amazing, and you can listen to the music through the TV while watching the show. The room was clean, comfortable and spacious with lots of cute Disney touches. The fitness center was well equipped. The downsides of this hotel were the expensive price, limited dining options, and it is a longer walk to the parks then many of the non-Disney hotels.

The hotel and rooms are nowhere near as nice as the Disney Grand Californian Hotel.A few specific complaints: The 3rd floor breezeway from the parking garage to the hotel is permanently locked - have fun dragging your luggage down all those stairs.Hotel elevators are slow, cramped, and badly overbooked. Waited 8 minutes for one on a Wednesday. Guests were griping about them the entire time I was at the hotel.Trash/room service trays left outside rooms was not picked overnight. Room decor seemed dated and worn. Wasnt as quiet as would be expected for the price.On the plus side, the beds were very comfortable. There was a pack n play for kids and a day bed. Could probably sleep a family of 6 in one room! Bathroom was spacious and water pressure was great.Overall, this hotel is not recommended.

Very good, excellent! Staff nature is helpful and polite . The rooms are large and clean the room had good ventilation. The hotel interior and exterior is beautiful. Its close to Disneyland While the hotel is on Disneyland property, its a bit of a walk to the parks. Id say about 10-15 minutes. Had a great experience would definitely stay again. I would highly recommend you choose this hotel when travelling to California.

I really loved the stay in Paradise Pier. Excellent customer service and very neat!

This is the cheaper option of the three Disney Hotels but it doesnt mean this place is cheap. Only a 5 minute walk to Downtown Disney, great rooftop pool/bar and spectacular views of the Fireworks and Water shows. A great stay!

Had such an amazing time. The suite we got was beautiful and very clean. Staff at the hotel and even at the bar and pool were amazing and super friendly. I plan to make another visit in the near future for sure!!

There were a few minor problems, the room was very nice! It has a nice store And some great restaurants. The best part of staying there is the pool area. From the pool area you can watch the fireworks at Disneyland!

I t was true to form with the Disney excellence. Nice pool and food/drink options. Very efficient elevator system.

Four elevators in lobby and yet with the touchscreen system you end up having to wait longer to get to your floor than with the older system of getting on elevator and pushing button inside elevator. Hotel needs some updating, it is starting to show wear. Staff very friendly and helpful.

Rooms have a fun sea and beach theme. Room was clean, and we had a great view of CA Adventure... Even got to see World of Color from our window! Staff was helpful and friendly. Easy walk to Downtown Disney.

I reserved and paid for a premium view room. I arrived at 10am and was told that I was downgraded to a standard room and charged accordingly so I asked if I could check in early, was told no. When I questioned why I couldn’t get the room I wanted or check in early when I was there so early, they quickly backtracked gave me a”premium room” but it was a handicapped room. If they needed the room for a handicap person, they should have told me and offered me early check in. The decor is old, they have these cloth “beach balls” they put on the bed that are dirty and old. It just wasn’t worth the money I paid.

Friendly and courteous staff. Very helpful!

Its ok. Expected a bit more for what you pay. Anywhere else you go and you spend that much you would be treated like royalty. Not at Disneyland.

Some of the staff were excellent while others were not - I had an issue and had to call a couple different people to finally find someone who could help me - I know everyone was under a lot of stress because the park was closing and so was the hotel but the staff need to remember that those of us that were staying there were away from home so we even had more issues!

Friendly staff. Especial thanks to Gisela who helped me to get a room that was more suitable for us :)

Its a pretty standard hotel experience. The rooms are clean and I like the fixed shampoo bottles in the bath. Comfy beds and the views from our window (if youre facing the park) are amazing all hours! You can see a little bit of World of Color. Just an FYI, festivities go really late in the evening, like 11pm some nights, so youll be hearing music and cheering/screaming from the park. If youre a light sleeper, request a room on the other side of the building.The workers were nice, even gave us free fast passes for our anniversary (they give you buttons too) so if youre there for something special, be sure to tell them at the counter when you check in!The food at the Surfside Lounge was our only dining experience there, but it was SO good. Their breakfast is super delicious! The bacon and pancakes was a highlight! Definitely worth it!The heated pool and spa were definitely a highlight! FYI, they close really early for fireworks every evening, so dont get caught with a 15 minute dip around 7/8 pm like we did. Call the lobby first and ask when they close each day. Its silly that they close, but whatever.The location is very ideal; walking distance to Downtown Disney and the two parks. It takes about 5 to 10 minutes to walk from the hotel to the gates, so plan ahead. You get stopped for security on the way into DDD, and sometimes theres lines in the morning, just FYI.Its also fairly close to a few restaurants outside of the park, and a CVS where you can get hotel food and park snacks. We loaded up on cereal and milk for breakfasts at the hotel to save money.Our biggest complaint by far is the elevators. They are so confusing and slow to arrive, and sometimes they skip over your floor! Its a touch screen computer system that you can only access from the outside of the elevator, like the lobby area of every floor. So if you accidentally get on the wrong elevator and it isnt going to your floor, you have no buttons on the inside to change it. You have to get off and try again. Its ridiculous. There are 4 elevators and sometimes it takes several minutes before one of them finally opens that has the floor you chose. Everyone we spoke to at the hotel hated it. When youre trying to meet up with family or get out early for magic hour, it can make you late! This is the reason for 4 stars instead of 5. I highly recommend the hotel management hire a software engineer who can fix the algorithm of the elevator to be more efficient. With how much Disney makes daily, this should be pennies to fix. PLEEEEAAASE fix it!!!!!!!!!Overall it was a great vacation. :)

Disney Hotels are the best and Paradise Pier does not disappoint. Great view, amenities and the extra magic hour is worth it all by itself.

The cast members (employees) were helpful, polite, gracious and went beyond the norm. Our room had a wonderful view of the Park. The handicap parking is in useful places for registration and our stay. My daughters and I were celebrating my birthday and the Paradise certainly helped is celebrate. Thank you.

Very good, excellent! Staff was friendly. The rooms are large and clean The hotel interior and exterior is beautiful. Had a great experience would definitely stay again. I would highly recommend you choose this hotel when travelling to California.

We absolutely loved our stay at the Paradise Pier hotel. We stayed with the Beach Combers club level access which was an AMAZING add on for our trip. It includes free food (breakfast, snacks all day and a desert hour, wine, beer, and the friendliest staff. There was even a trivia night which was a blast. Rachelle and Donnie were two of the best and accommodating staff members who really went the extra mile. We had a blast at Disney and will definately go back. As an active duty military family, we truly appreciate the amazing discounts Disney extends to our service members, making this trip not only more affordable, but that much more special with the added amenities.

I love staying here. I love that the hotel is within walking distance of the park. The hotel is very clean and family friendly.

Customer service was excellent upon arrival. However hotel didn’t advise until I enquired that the fireworks were not on during our visit. Considering we booked this hotel for its rooftop view of the fireworks, we were extremely disappointed. Would have been nice to be offered something by the park or hotel as this was the only time of year we could travel across the world to visit, and knowing anytime within the 4 months prior to arriving would have been ideal. Obviously the fireworks are park related - but it was something that could have been advised (rooftop shouldn’t be advertised if there’s nothing to view). There was car rental onsite which was great. We were given two small beds when we requested one. Lifts were a bit slow. Didn’t get to the character breakfast as we preferred to beat the crowds at the parks. One magic morning is not enough considering the money we spent.

Plenty of room, nice views and very helpful staff.

Fantastic view, great service

We ate at the PCH Grill. We had reservations at 7:30 and we asked if they could take us at 6:00 and they did. Everybody were super friendly. The restaurant is quiet and clean. The food was delicious and warm.We come here all the time.

The beds are SO good!! But the daybed was supposed to fit 2 people. It only fits one person. BUT still good!I didn’t want to leave but I had to.

Just stopped in there for dinner while attending while attending the cheerleading Nationals in Anaheim we had a quick bite in their lounge the food was average my cousin who was with us that has allergies and could not have seasonings on her hamburger. Because shes allergic to all seasonings so what do they do they put seasoned fries on her which contaminated hamburger and her whole order had to be remade. Other than that service was good waiter was very apologetic. accidents happen Im not going to hold it against them I would try the place I can

Nice to be so close but not the top notch place it once was. It seems pool has signs that have not been painted since put up. Everything faded and worn. Beds were so squeaky but comfortable. Toilet broken on one side. Elevator assignments were challenging as it couldnt tell how many were waiting. Staff was kind but felt like the unwanted sibling of the three resort hotels.

The hotel is excellent and not too far from downtown Disney paradise pier has a great location, staff is very good and friendly, room is neat and clean, bed is very comfortable food is delicious and amazing. Thank you for being my day was special highly recommend this hotel. I definitely come back again.