This place is so clean and organized! Seriously, a crafters dream come true!!! Check out the yarn section, its so organized making it so easy to find what you are looking for or ideas for your next project. The staff is so helpful and kind. We drive over 30 min to visit this store, we have one closer to our house that just doesnt compare, trust me this store is worth visiting. We even do our online shopping and pick ups from this location, the staff is just so kind and thoughtful. It matters.

Not gonna lie, went in to look for 1 thing... walked out with these goodies I love looking for new stuff.

After looking high and low for mason jars to put my bulk spices, I finally found the perfect ones here. Though I only needed the jars and some yarn to crochet a scarf, I entered what seemed like a carnival of arts and crafts. The holiday theme was engaging, the layout was intuitive, and the staff was genuinely polite, not just in a perfunctory way. This place is sure to become a staple.

Very nice. Many Christmas items 50% off.

Amazing place has tons of salt nics and flavors! Guy working was super helpful and knowledgeable.

Ronnae in the framing department at the Hilltop store was awesome! Very patient and helpful.

They were very busy but everything move very effectively. Thank ypu

Michaels offers most popular craft items. I would like to see more unique items included, like monogram wax stickers. Adequate inventory.

The team is doing a great job keeping shelves stocked, providing space for shoppers, and keeping up with cleaning requirements.

They always have awesome sales! If you happen to find a full price item, check on their website- they always have coupons!

The Michaels was fun I guess. My gorlfriend really seemed to enjoy it. Welcome to Moes!

They need more Halloween stuff. Putting out Christmas items before Halloween just isnt right.

Always love shopping here. Prices are high if the item isnt on sale. But they have a great selection of art, floral and crafts.

This location recently rearrange the floor plan and it is nowhere near as pleasant to shop there as it was.

Great selection, great service! Kelly was AMAZING!!!

I have been shopped at Michaels for years and I always love to see when the employees are enthusiastic and passionate about their job and what they do, and I think that positive attitude projects volume and attract people for re-visit. In a brief encounter, Kelly was able to make my day by being extremely helpful and professional at the cash register. I finally gave in and signed up for Michaels rewards after YEARS of saying no. Honestly, I was impressed. So, I just want to share my experience, and hoping other businesses could catch on up to you.

Good selection, great prices when you have the right coupons. My biggest complaint about this location is that the parking lot/shopping center can be a pain to navigate.

This is my favorite store everyone knows you and talks with you and help you find things. They have more yarn to offer then some other Michels

I was rather pleasantly surprised to find this location fairly well stocked despite the pandemic. I was able to find everything I needed (and some stuff I didnt) quickly. My only complaint was other patrons who didnt wear masks or didnt wear them properly (it goes OVER your nose, folks).

They have a wonderful seasonal section, jewelry accessories and findings, a very nice frame selection as well as crafts and hobbies. They used to have a lot better shell selection and perhaps it was an off day for deliveries when I went in. There coupons are always a deal!

Items my granddaughter choose ( a jewelry making kit) were corroded when she opened the package. I need to return them.

Great selection at good prices.

Great place for seasonal decorations. Fall is there!!

Michaels has most of the stuff I need for my hobby endeavors. It would be sweet if they had an expanded selection of acrylic model paints.

Great place to get hobby and art thing

I love this place and I always look forward to coming and shopping here because they always have everything I need and at a sale price. I love this place.

Love the customer service and the layout of the store. Very easy to find things and great sales

Helpful associates. Found what I needed & then some. Valentines day stuff half off more than a week before V day!

Great customer service

Always clean and well staffed!

Always have what I need, but checkout is always short staffed and every time I am waiting in a line. Front end needs better managing and staffed.

The staff is the greatest

Team members were very proactive in asking if I needed help finding anything and were visibly present on the sales floor. The store itself is clean and well organized. The cashier was fantastic, made great small talk and asked what my plans were with the items I purchased. Excellent customer service!

Not many products on the shelf.

Ok

My daughter loves their selection of jewelry for her hobbies.

Great place for all kinds of arts and crafts. They also do framing.

Found somethings I needed

I like this a lot store overall

You can find almost anything artistic.

Just waiting on the Halloween stuff to show up.

Love that place. Coupon(s) make it even better.

Customer Service was the best of all other Michaels I have ever shopped at. This store was very organized and clean. I had no problems finding anything that I was in need of and this stores set up was a bit different than the other stores. I am disabled and was in a great deal of pain and this employee ( I cant remember her name) but anyway she noticed me, approached me, she asked if she could help me and I explained my situation to her and what I was in need of. She literally said you just wait right here and within a few minutes she returned to me with the products I needed and then she walked with me to the register line. # 1 in my book of Customer Service.

Love this place

Neat clean and friendly

Forgot my phone so didnt buy much without a coupon

Love Michaels if you are a crafter you are home here

Love this place

Love the size of the place, but only two isles of yarn and not a lot of selection. I found the exact yarn that I was looking for to finish my cotton top that I am making, but there wasnt anything to make me misbehave. I dont know if this is based on there not being a lot of hookers or knitters in the area, I was just visiting the town. Lol. I will give you guys credit though b/c I went to Joannes first and they didnt have anything really.

I learned the hard way. If you have almost $100 of items, transaction completed and they tell you to go ahead and pick another frame because the one you had was cracked, upon returning, you’ll have to wait until they complete someone else transaction, even with 3 other available cashiers and take all of your stuff to someone else to ring it up again. I’ve never felt so rudely treated as I was this evening. I’m pretty disappointed as a frequent customer, obtained custom framing and had a great experience before. I’m not sure I want to come back to this location.

Everything was stocked!

Eh. They are like Half of a craft store. Theyre ok. I go there for Pens. They have a (little) of everything

Purchased magnets but they were too small. would love to see a bigger selection of earth magnets

Great selection of arts and crafts goods clean and relaxed atmosphere employees were helpful and very pleasant many items half off parking is good.

Love them cant get a enough of Michaels craft store I wish I could own them

The workers here seem nice. They didnt speak to me until I got to the counter. However, the cashier was nice and asked if I found what I was looking for.

Clean and i felt they are looking out for us.

The staff in framing is always helpful and true artisans of their craft. Keep up the great work and customer service - we do appreciate you.

Michaels is great for everything crafty but unless you have coupons it can be expensive especially for jewelry making. Have coupons to get serious shopping

High no bargains

Excellent service and always find what I am looking for. The prices are good too

More puzzles, great selection.

They have it all

Great variety of materials! Good sales as long as you watch for them and use the app. Sales associates are very knowledgeable and helpful!

Competition for AC Moore. But has a few different items. Also coupons. But no 50% off like Moore. Maybe a little bit more classy.

So many ideas! Love speading time here. Dont forget to use your Michaels app to save more!

I would suggest asking for Art. He was amazing in helping us.

You can find great things for a good price, and use the coupon that is on the website.

Decent selection but didnt have a few craft items that I had to go to Walmart for

Deck the Halls. Hard to find parking near the store. Great deals once inside

Love them

This is a really fun store. I love it!

The selection of craft items was awesome! Loved the store

Michael is the place to be when your crafting or doing a DIY project love they give military discounts and you can always find a coupon online

Michaels always has good sales. Employee are very helpful.

Clean and organized. Friendly staff,and see habla espanol.

Usually they have really good deals on holiday decor but it is hard to find what you need sometimes

Great Michaels, clean and organized and good selection. Parking somewhat difficult depending on how busy the shopping center is.

Ever since this store manager took over a few years ago, everyone’s attitude sucks. The store may be cleaner and look more like a Joann’s now, but everyone tries to dodge you and avoid customer experience. It’s really more a DIY store because you are on your own from door to register. Just set up self checkout and run everything by monitors already. No need for uninterested, uncaring and scathing employees. The store manager is probably the worst I’ve ever seen because she’s been guilty of all I said herself!

I took my grandmother there since she had asked me twice. I didnt realize I would be there with her for over 3 hours. Must be a good place.

I mainly go to Michaels when I receive a coupon. Red Heart yarn is cheaper to buy at Wal-Mart. I prefer Hobby Lobby for other crafts. Painting, Wood burning, some furniture and home decor for the walls.

Make sure to get their coupons on you app. You can also print coupons at home just go to their web site. Look for the %40 off coupon for a regularly priced item.

Great craft store. Offers a ton of different types of products.

Its fine... the help is good. And things are usually easy to find.

Cant hardly find anything, let alone anyone working... and no one knows what a glue syringe is back to hobby lobby it is

Had custom framing done on several pieces. Kody helped us pick out frames, mattes, etc. He was extremely patient and made great suggestions. The finished products look great, and were even ready a day early.

Excellent staff, very efficient andknowledgeable!! Very pleasant experience, opened extra register when three people were in line.

They have awesome deals and staff that knows where everythingis.

Just about everything you need. Always the worst line in town at the registers.

My favorite place to shop for craft supplies. Great stock and great sales.

Well-stocked and organized-ish, with ok prices. One employee who did not speak English very well dropped a roll of masking tape on my foot and did not apologize. Customer service is “meh”.

Dissapointed. Manager Becca was very rude and made my and my husbands experience very disappointing. Wont be back for a long time. AC Moore will be getting my business from now on since they do not seem to look down on people and belittle their guests as she did.

I love Michaels Everytime u visit check their website for checking coupons. Its usually a 50%off 1 regular price product. Also they offer military discount. They also have throwable paint balls and those. Are. Alot of fun

Great crafts and hobby store. I make greeting cards and get a lot of my stock from there and Stampin Up!

I had documents and paintings framed. They turned out beautiful.

Michaels always has what I want. The bathrooms are gross. Other than that its my go to place.

I went specifically for after Christmas sales. To be honest most of the prices were not any better than they were before Christmas. The only difference is there was more choices Before Christmas

Love this store . The people that work here are always willing to help.

Great store well stocked customet service has improved but Pembroke store is better hands down!

Awesome, lots of nice decor ideas just a bit pricy.