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Chuck E. Cheese
4911 Tacoma Mall Blvd, Tacoma, WA 98409, United States
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Re
Review №1

My boyfriend and I typically get $20-30. Worth of pizza here for date night and its always good. Its always priced well and always good food with good customer service.

Sh
Review №2

Cheap night out with the kids! Food is okay. Nice indoor activity for rainy weather days. Staff could do a better job of cleaning up, especially the salad bar area... overall Id say its a parenting win.

Em
Review №3

This is the best pizza in Tacoma. I am not joking. The service here is also always excellent. Its a joyful wonderful place for all ages. I love the basketball game and I think it would be an awesome place for date night. Seriously dont be fooled by Chuck E Cheeses reputation of a crazy place full of screaming kids. Its actually really fun for adults too. They even have beer. The price is also the best in town. Seriously guys this place is the best.

A
Review №4

Great place to spend a few hours or have a party. The pizza is great and non-greasy, there is ample seating, the games area has arcade games, ride-on for younger children, and video games. It is always clean, well maintained, and staff is friendly and helpful.

An
Review №5

This place really makes the bday kid feel so amazing! I have had so many bday parties at different places throughout the city. This is the number one spot for a kid bday party hands down!

Sa
Review №6

Great place 4/5 stars would rate 5/5 but theres no robot rat

Na
Review №7

Dear Charles Entertainment Cheese...Touch The Rat?Get Burned.Love You!Bye.

an
Review №8

We bought an hour of playtime and three people had unlimited fun. Great place to have a good time or let the kids burn some energy. I got the high score on this game while my son played video games right next to me.

Ri
Review №9

I chauffeur a fellow who has brought his son here FREQUENTLY and has spent HUNDREDS entertaining here. Only yesterday he found out there was a military discount. I think the food/pizza here tastes great. I like the atmosphere. The loudness must be for the childrens attention, lol.

As
Review №10

My daughter always has a great time here. This time was better than our last in July 2019. We ordered the nuggets twice and both times they were hard and burnt. We got some tickets and and all that but wasnt good. Chose to order the pizza this time and we were all very happy with it. One of the ticket machines was broken with no sign so we lost out and not keeping track just took what they offered. Overall staff was nice.

Ma
Review №11

Nicest owner & the best stuffed crust pizza to go for $5.00. Go get some now because when they can reopen that Corona price will be over.

Er
Review №12

Doing all they can to stay afloat during this pandemic of 2020

ED
Review №13

Fun for the kids but way too crowded

TT
Review №14

Just took my daughter here to celebrate her birthday. My pizza was fine and our game cards too. Just when we left our table to play more games we bagged up our food and left it on the table and the maintenance or janitorial staff comes over and starts throwing things away off our table without asking. And the staff just seem like they don’t want to be there either just stands around looking unpleasant but to each is there own think I’ll travel a little further to family fun center.

Sa
Review №15

We did a small birthday party and I mean small only 3 kids but the lady doing it made it feel as if we brought the whole school she was amazing

Ch
Review №16

My daughter had a blast for her birthday party. Didnt really enjoy having to sit there for an hour to put tickets in the counter, but anything for my little one.

Da
Review №17

The staff is very polite! Chuck e comes out and interacts with the kids still! They also brought in 15 new games! Everything was clean! Including restrooms, Tables and games! We really enjoyed our time and we will definitely be going back for more fun! Thank you chuck e staff!

No
Review №18

I took my 2 year old here, very excited to share the fun experience I had as a kid with her. When my mom and I walked in with her the first thing we smelled was pee. Literally so bad and soaked in. I am not sure how long this has been an issue or if something recently happened, but to be clear it was not like a kid peed their pants or something, it was the entire building and it was horrid. I could not wait to get out when really I was planning to spend 3 or 4 hours there with my kiddo. Really unfortunate first experience.

Se
Review №19

I see why children might like this new school over technological version. that being said, it was filthy. I spent something like 30 dollars on the greatest pizza I have ever eaten. was also rather surprised to see shooting games, considering the demographic.

Ro
Review №20

Took an hour to get our food on 12 - 6. All we received was extra tickets for the trouble. Also if you are looking for that quirky pizza flavor they have had for years. Its gone. They reformulated the pizza. Tastes like all the rest now

De
Review №21

It was fun, everyone was working and they kept the tables clean.

Ki
Review №22

Chuckie rocks, the partys are amazing.

Tr
Review №23

We had a very lovely party host named Lucielle.

Su
Review №24

Had a great time. Staff was friendly and helpful. Pizza came out quick, kids had a blast.

Sa
Review №25

Great birthday party! Expensive but great!

la
Review №26

Kids are happy. Place is safe. Individual helper for birthday parties.

Ch
Review №27

Dont really like their new time system on their card. Time starts as soon as they play their first game which means their card is used up mostly by the time its time to eat and if it isnt then I do believe the time is still going. Just seems like they were done before we even ate. But they still enjoy Chuck-E- Cheeses..

Ke
Review №28

Had a great time. Everyone was very helpful. Keep up the good work.

St
Review №29

This Chuck E. Cheese was not clean. Not even a little bit. Half the games were busted or missing items, Im looking at you skeeball. Employees didnt seem to care about much and the pizza was extremely disappointing. Will not be returning here.

Ja
Review №30

Great staff in Tacoma . Friendly , quick ,and make you feel like family. Up to the date gaming and fun rides for all ages. It is still the Best show in Town .

In
Review №31

This place sure has changed. The play pass was nice, my daughter was able to try a lot of games in her 30 minute time span. This was the cleanest I have seen a chuck e cheese but there was a smell when we walked in. The manager apologized for the smell and said that the carpets had just been cleaned and left the odor. He was very nice and went out of his way to help us with our coupon code.

Ni
Review №32

Probably the cleanest and most well staffed CC I have ever been to. Staff was courteous and able to assist when needed as someone was constantly roaming ensuring all games were functional.

Aa
Review №33

I always enjoy this location. I bring my children all of the time. Clean, fun, and family friendly.

Je
Review №34

I am.sad we cant play there anymore but the pizza is cheap and delicious.

Jo
Review №35

Clean tables, good food, but alot of games werent working and nobody around to fix them.

Gl
Review №36

Awesome experience, best hostess ever, she was so kind and attentive, she let our boys go in the ticket blaster together, and they had a little trouble grabbing tickets but she gave them a big pile after anyway! I just feel awful I wasnt able to do a better tip! Be sure to have enough cash, there were no atms.

Sh
Review №37

We had a blast here. We went on a Monday night when it was not crowded and my daughter got to enjoy her birthday.

De
Review №38

Honestly although expensive i like how you can pay for time or tickets. This was fun. Staff was friendly.

Ro
Review №39

The food made everyones stomache hurt, but we had so much fun, 2 boys age 5 and 2, mom dad, each take a kid its awesome

Te
Review №40

My grandson had a ball. Keep up the great work Chuck E Cheese.

Le
Review №41

A good place to bring the kids on a random day. Lots of fun, but it definitely is crowded. Its hard to play games because theyre either out of service or being used. The staff is nice and the food is decent. They have some good deals, just wish it wasnt always so packed.

Ra
Review №42

Very clean, staff was friendly. No more Tokens! That was amazing you now get a card with your tokens on it . only giving a 4 because Chuck E. Cheese doesnt come out and interact with the kids a whole lot unless its a birthday. Kinda a bummer

Za
Review №43

A creepy child size casino. A creepy adult size mouse. Weird vibes, take your kids somewhere else.

Al
Review №44

My children loved it they had so much fun they played alot and never got tiered

Do
Review №45

An amazing experience way better than I remember as a kid! I love how you pay for time instead of tokens its a little pricey but it allows you to have the optimal amount of fun without being a giant money drain! You definitely get your money worth My daughter is just under 3 and absolutely loves it here she can play almost every game! We got an hour and a half and she was just enthralled the entire time, the staff is super friendly and will fix broken machines on the double if you just ask. I have no complaints. And yes they got rid of the indoor playground and the disgusting ball put its all arcade games now. youd be surprised how many a little kid can and will play! I definitely recommend this for kids of all ages.

Im
Review №46

Fun place to go hang out with the kids. I enjoyed myself playing the games and hanging out with my 6 pack lol. I would suggest this place to everyone.

To
Review №47

Its a fun place to celebrate childrens birthday parties.

Ba
Review №48

Fun kids loved it just supposed packed . Liked the ride | games that took actual pictures not just drawlings it was fun. They need to fix their ticket machine only having one durring peek hr was rough but worth it

Da
Review №49

They remodeled, looks good. Fun for everyone.

Sa
Review №50

Was ok games didnt work had to call for help because the tickets wouldnt come out over an over again. Ticket counter was way off. Rip off.

Mr
Review №51

Cool place. Especially Lucille. She is the best with partys and customer service!!!! She should get a promotion and raise !!!!

da
Review №52

Very satisfied with the service I recived, my kid had a blast. Thank you!

xr
Review №53

Ppl must feel big stealing from a baby corporate office needs to look into this chuck e cheese a whole lot as a mom of many kids i spend a lot of time at kid places and quite a few chuck e chesses and this one is closest too me but i will never return due to theres always something

KE
Review №54

This place really went downhill. Half the games either broken or no tickets for the kids after playing them. Pizzas are smaller than how they use. More break in on the vehicles outside than anything. Sketchy about going to this place. No plans to come back.

E.
Review №55

Its clean. Looks like it was renovated since the last time I visited 2 years ago. I seldom go so cant say too much. Chucky could definitely use some more spunk and the music was more for an adult crowd, more like club music. I didnt care for it.

Sh
Review №56

The grandkids love Chuckie Cheese not to eat but to play the only thing about the Tacoma one is not enough coin pusher games

Pi
Review №57

Staff and management were AMAZING! Sad to see this place not as cool as it was in the 80s and 90s but my nephew had a blast and thats all that matters! Thank God for the beer and wine !!!!! Made the experience bearable for the non parents! Lol

Ra
Review №58

My sons first time there and he loved my daughters did too

Ma
Review №59

I like this place to play with my daughter but is full all the time. Obviously the food take too long to be server because of that.

Ni
Review №60

Wth why did you guys take out the play structure here?? Went here for my lil cousins birthday party ... We ordered extra pizzas and they were taken to the wrong table. Thankfully we noticed and got refunded for those. Chuck e cheese has really gone down hill ever since the ball pit was removed. The lil kid games that are left pretty much suck. Im surprised the huge rocking horse is still here

Aa
Review №61

We went for a birthday party had some pizza not the greatest pizza but the games are always fun

Co
Review №62

Fun place for my little guy but definitely needs more arcade games like racing games and Jurassic park shooter games. Mainly all ticket games.

Me
Review №63

My son loved it and he is nine years old. Its where a kid can be a kid, I love the games and I play myself!!!! They wings you could tell they were the microwavable kind. I wasnt a fan of the wings but the customer service I had the lady was really nice!

Kh
Review №64

We took our family here, we are a mixed family. It seemed like a young employee had a problem with it, she was the one at the door scanning our hands. She was really rude, we were there to have a good time and she was there to do her job. A lot of unnecessary attitude.

An
Review №65

Fun for kids, terrible food but at least there is beer

Gr
Review №66

Use to like bringing kids here. Now prices all gone up. No more tokens with meal purchase. Half games dont give tix. Only reason to come here now would be being kids for Chuckee will be going other places for now on

Ch
Review №67

I come to this location often with my 4 year old. Yes, somtimes are more intense then others, weekdays around 6pm seem the most calm.. Overall Im very happy with this establishment. Cudos to the staff, keep up your hard work.

Mi
Review №68

Good job today! The staff was very helpful and accommodating which was a pleasant surprise. My 6yo & I had a great time. There were still a number of games that werent operational and I thought the pizza could have been warmer when brought to the table, but hey, its Chuck E. Cheeses. Thanks again, usually dealing with the staff is like dealing with DMV.

Ju
Review №69

Had A Birthday Party Here And They Did Great! EXCELLENT CUSTOMER SERVICE!!!

Mi
Review №70

Very nice service and employees as well. Had a great time with both of my kiddos and we all left with a skill smile.

Ca
Review №71

The Kurds always have gun when we go

Je
Review №72

The last time I went to this Chuck E Cheese was probably 20 years ago. Back when it had the massive ball pit and the huge jungle gym and it had an upstairs. So I was completely shocked when I saw the changes they have made. My son is 3 and he had an amazing time. I had a good time too. He was hooked on 3 games, but they were fun for me to play too. I remember the pizza being super gross. Worse than school pizza. This pizza was amazing! It was hot and not super greasy. It didnt taste like cardboard lol I loved it. My son got the chicken nuggets and fries and he ate all of it. He is a very picky eater and doesnt normally eat all of his food. I was surprised at how much fun it was. There was almost nobody there, so he was able to hog the games and I didnt feel bad lol. All in all amazing way to pass the time. I didnt think it was all that expensive $17 for unlimited games for 45 minutes. He definitely got use out of it. We will definitely be going back for his birthday party in Jan. Oh, we got to see Chuck E Cheese. He was so happy to see him walking around.

Si
Review №73

I absolutely love this location. The staff is super nice and the manager is very professional. Giving 2 stars because I found a hypodermic needle with no cap outside, so I went and told the manager about it, and he said he would get someone out there to clean it up. I went back outside and waited for 20 minutes and no one had came out. Thought it would have been a higher priority to them.

Ja
Review №74

Chuck E Cheese is loud, chaotic and tons of fun for kids. Their pizza (even gluten free) is shockingly good and their service was excellent. They take extra care to make sure the right kids leave with the right adults. Some of the ticket exchange machines were broken, which made it take extra long to leave. Their drink machine was also broken so all they had was water, Gatorade and iced tea.

Ni
Review №75

Its Chuck E. cheese I mean how much can you expect.. Some machines were broken, bathrooms were nasty, but there were lots of employees available and all of which were nice. Food was good.

Pu
Review №76

My family always has a wonderful time when we come. The staff is wonderful

An
Review №77

Grandchildren had fun..

Ph
Review №78

One of the best CEC Ive been too

Om
Review №79

Very friendly staff my kid loves it there.

Sa
Review №80

The salad bar is super clean and has fresh product. The pizza is so delicious. Staff are really nice and helpful. Games are clean. We love coming here!

Ja
Review №81

They over booked our party time but was able to make it right due to a no show. The charge for cups for adults during the party was a little high 2-3$ a cup. But great deal for the kids and they had fun

An
Review №82

They dont let your kid out without toy! Brilliant

Mr
Review №83

EVERYTHING IS GREAT, BUT THERE ARE LESS GAMES AND THEY NEED TO DO MORE BATHROOM CHECKS AND NEED TOILET SEAT COVERS.

Au
Review №84

Completely worth it to get your kids a party! Make sure an adult gets into the birthday blaster with the tiny tots.

Da
Review №85

They could REALLY up the experience for their customers by limiting the amount of people they let in at a time, not PACK US IN TO FIRE CODE! Was horrific, (so sorry)! It was SO crowded that the time you pay for the card expires before you can use 4-5 games! You can only pause card once. The food was good, but took OVER an hour to come. Only one person working to cash in tickets (waited longer than actually got to play!

St
Review №86

As an adult this is not the place I remember as I teen. Kids love it. Pizza is good. I just wish they still had the wall to wall video game cabinets and 80s music.

Ro
Review №87

Children have fun all the way til the end and then they realize they dont have enough tickets for anything worthwhile .

Sh
Review №88

Pizza is actually pretty good. Party Packages are decent aswell. Prizes behind the ticket counter could be better. I would go back again.

An
Review №89

Whoever is answering the phones to take orders is gonna run what’s left of your business to the ground. Horrible customer service, made me rethink ordering right in the middle of the conversation.

Ch
Review №90

Love hate relationship for this place but the kids seem to LOVE IT!!

Ma
Review №91

The place is terrible. But if you get a coupon for a half hour if play if you buy some food... Thats the deal you want. My super young kid played every game at this location within that time that want just a grab tickets game. We ate left and were satisfied. Breadsticks were better than when I was kid. So it was a win for everyone

je
Review №92

Better and safer than when I was a kid. But an odd smell when I first walked through the doors and the line for food its way too long. Only one register open with the manager occupied with something more important.

Gi
Review №93

Went there for a birthday party. The set up and care from the employees was nice. Brighter inside than I remember it being. It was fairly clean besides the floor in front of the soda machine. It was very sticky, almost took off my shoe. Never got to use the bathroom so no comment there. The play pass was cool. Pizza wasnt bad either. There was something going on with there wifi/internet in there had a hard time getting online. The guy at the door didnt check our stamps either when we left. But over all my 3 year daughter had a blast.

Ki
Review №94

Grandbabies had a blast

Si
Review №95

Chuck E. Cheese is a great place that brings back memories.

St
Review №96

Everyone was great. Our 3yr old Granddaughter had the time of her life.

Ch
Review №97

It is super fun for my kids and we love the pizza in this place. Is really delicious.

Gr
Review №98

Well my 6 year old loves it but he is part of the age group it is designed for.

An
Review №99

Kids had fun, but I think $96 is a little pricey for 2 lg. 1 top. & 1 lg. 2 top. Pizzas and 4 sodas, and that includes NO playpoints/tokens

ma
Review №100

We love chuck e. Cheeses. Not easy on the pocket so come with money. Wednesday evenings are a good time to go because you purchase all the games u can play for a flat price for a hour. My kids love it! Chuck e comes out pretty often and gives away free tickets and their food is pretty tasty also. Love the new card system. They got rid of the tokens but that kinda takes some of the fun out of playing the games but helps on the losing tokens aspect.

Information
100 Photos
100 Comments
3.8 Rating
  • Address:4911 Tacoma Mall Blvd, Tacoma, WA 98409, United States
  • Site:https://locations.chuckecheese.com/us/wa/tacoma/4911-tacoma-mall-blvd
  • Phone:+1 253-473-3077
Categories
  • Video arcade
  • American restaurant
  • Children's party service
  • Family restaurant
  • Pizza restaurant
  • Children's amusement center
Working hours
  • Monday:11am–8pm
  • Tuesday:11am–8pm
  • Wednesday:11am–8pm
  • Thursday:11am–9pm
  • Friday:11am–9pm
  • Saturday:11am–8pm
  • Sunday:11am–8pm
Highlights
  • Active military discounts:Yes
  • Live performances:Yes
  • Play area:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Good for kids:Yes
  • Restaurant:Yes
  • Toilets:Yes
Crowd
  • Family friendly:Yes
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