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My Gym
1320 Stony Brook Rd, Stony Brook, NY 11790, United States
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St
Review №1

I cant believe that I would give any business a low rating given the current pandemic and general State of things, but I was shocked with my wifes recent interaction with this business. My sons birthday party was scheduled for March, and for obvious reasons that could not happen. Yesterday my gym called us and notified us that the options for the $100 deposit that we paid would be an online party for my sons birthday that was three months ago, or possibly a scaled-down party at some undetermined time in the future. They could not provide a date when that could happened for sure and to be honest I do not think our family or guests are ready for that even if allowed. They said there was absolutely no possibility of a refund because we hadnt asked for a refund within three months of making the deposit. They made no exception for the fact that there was a global pandemic happening, that the business was completely closed by the state, that no business was lost as a result of us because we did not cancel, but they said that this was their policy. They did offer to allow us to use the $100 towards classes but unfortunately we live 45 minutes away and its not really something that were interested in doing. In the end we told my gym to simply keep the $100 but it was just shocking that given the status of the world and the reason for not having to be able to provide the party that they would not simply offer a refund. We did not change plans or cancel and they did not provide any services for us or lose any business. They are simply saying that since we dis not get in touch with a business to cancel an event that is still prohibited by the state we are not entitled to a refund. Weve had nice times there in the past but this decision just seems so off base that we dont 4C going there again for recommending them.FOLLOW UPCredit card dispute was resolved in our favor and full refund was granted.

Da
Review №2

We did a free evaluation class to see how it was. Our daughters face lit up as soon as we went into the gym. She definitely had a lot of fun. The gym has a Rockwall, balance beam, uneven bar, tunnels, trampoline, Zipline. We were told they switch the gym around every week so it keeps the kids interested and keeps them stimulated. Instructors are very nice and interacted well with all the kids.Its $120 every 4 weeks, with a 12 week minimum sign up. Theres no cancellation fee. Needless to say, we signed our daughter up.Just a heads up, when going to the place, just know it is around Ralphs ice cream. My wifes maps said it was behind Duane Reades which it obviously wasnt.

La
Review №3

Highly recommend! Staff is great and environment is stimulating. Lots of classes throughout the week to go to. And classes are a full hour. I couldnt keep going (my babys nap time kept interfering), and the staff honored our contract - no problem. Also, VERY clean!

He
Review №4

I’ve been taking my kids to My Gym since my son was 1.5 and he is almost 4 and my daughter who is almost 3. They absolutely love My Gym! I love how clean it always is, it’s skmethjng new each week, and my children’s gross motor skills have improved dramatically! They learn how to play with other kids and take turns and listen to directions. They look forward to it every time we go so much so that I’ve had 2 birthday parties here which also were fantastic! I’ve known Miss Jill the entire time and she feels more like family at this point. She is always energetic and goes above and beyond in every possible way. Miss Erica has recently joined their family and she is a perfect match. She is so up beat and positive she was absolutely born to work with children. I couldn’t rave more about this place or these two special women that we have the honor of seeing every week.

St
Review №5

My child absolutely adores this place.

Kr
Review №6

My 21 month old cant get enough of this place! Gives him the sensory experience he needs while providing some structure.

Information
14 Photos
6 Comments
4.4 Rating
  • Address:1320 Stony Brook Rd, Stony Brook, NY 11790, United States
  • Site:http://www.mygym.com/stonybrook
  • Phone:+1 631-751-5437
Categories
  • Gymnastics center
  • After school program
  • Children's party service
  • Gym
  • Karate school
  • Physical fitness program
Working hours
  • Monday:Closed
  • Tuesday:9am–5pm
  • Wednesday:9am–6:30pm
  • Thursday:9am–5pm
  • Friday:9am–6:30pm
  • Saturday:9am–5pm
  • Sunday:9am–12:30pm
Service options
  • On-site services:Yes
  • Online classes:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
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