Its rare for me to hand out a bad review but I felt this experience merited it. My family and I were there to attend a party and have never been before, so we had been looking forward to the trip. However, we have a son with special needs and, while he is able to get around on his own, he does need assistance on unstable surfaces. He loves to bounce, he loves trampolines and bounce houses but needs my wife or me there to help out and that was the problem. The employees there would not allow us to assist my son on any of the bounce areas, and when we checked to see if there were any accommodations that could be made for us and him we got the sorry, but no response. The employees seemed flustered and confused by our questions about accommodations and there didnt seem to be anyone with authority available. We arent unreasonable about things, and would gladly sign additional waivers if needed if it would allow us to help him. My wife was in tears by the end in frustration and because my son was unable to enjoy the party, so we left early.We know there are limitations our son will face, but we havent had a point in his life up until now where we have been so stonewalled and treated with so little consideration. Not planning to go back there.