Decent play area...Good Play zone for toddlers and kids ..... Not having too many play options just very few for toddlers..... spent around 2 hours .... not much for adults.... Just go with low expectations it may good to spare half day with kids

First and last time here. So sad I expected more from how everyone talks so good about this place. Toddler area was nasty. Very dusty and just dirty. The toddler mat is coming apart. The entire floor of the place a so sticky. Literally pulling off my flip flops as I was walking. No soap in the restroom. Visible broken games with parts laying around. My son jumped in the pit with the trampolines. He he hurt his legs because he hit the bottom. Pizza was surprisingly ok.

Just had my sons birthday party here today and Im so glad I chose this place! Im pregnant with twins so anything can become a lot very easily but they really ran it for me. Food was good and came on time. Party room was all set up (but you need to do the decor, they only just set the places and supply table covers) drinks were topped up all the time. Everyone had fun, theres lots to do with different play areas. Some kids even said they want their birthday parties here too! Staff were friendly and helpful as well. No complaints! I would hold another party here!

First time bringing my son here I was disappointed I came a few years back and the place was in decent shape now it seems a bit run down and dirty. The atmosphere of the place is dead felt like a ghost town. Checked out some of the reviews before stopping by there were a few negative ones but I thought Id give them the benefit of the doubt. Some of the owners comments back to peoples feedback was VERY negative. Hopefully the new owners can get this place turned around in the near future. But for now I will not be visiting again...

A good indoor place on a rainy or super sunny day! I find the place not so clean and quite dark (feels little depressing) so would only give 3 stars but other than that its an okay place for kids to spend a few hours.

Place has potential and will be renovated in future. For now its just a dusty warehouse with dilapidated equipment and facility.It needs some serious pressure washing and light tubes replaced.

The kids seem to have a lot of fun here, which is the real goal of the place. However, as an adult there are a few worrisome aspects of the operation. The main one being that the entry/exit doesnt have the same level of security as other establishments. The cleanliness of the facility is also not quite where it could be (the place needs a fresh coat of paint) and the food was passable, but the soda machine had half of the options unavailable, not to mention the fact that the person manning the register was missing while I waited 5 minutes to order extra fountain drinks. They do have TVs in the food area (which is also a good size and centrally located) and the staff overall seemed to try and help and were friendly

Dirty throughout the location tons of dust and spider webs throughout the facility. Peeling paint everywhere. Disassembled and discontinued pieces of the attractions throughout the facility and some of the old playscape is blocked off and used as storage now. They have sewer gnats flying around in the food bar area With none of the food or beverage section is stocked. Employees sitting around on their cell phones Or on computers surfing the Web. I turned on the lights in the family waiting area as the lights were off and dark and dim when waiting for your children to play. When the lights were turned on 4 of the 8 bulbs were out on 2 different fixtures. Employees closed One hour early and kicked everyone out stating that they just decided they wanted to close early today. Early closing hours were not posted on website , on the door or expressed by employees when entering the location. They are definitely demonstrating why this is the last jungle island left. This used to be an awesome place to go years ago you can definitely tell that the employees dont care about their jobs or where they work. I bet you that this last location will be closing soon With the state of disrepair that the location is in And the temperament of the people who work there.

Place was under construction with very limited games and attractions. We attended a birthday party and their private party room was fine but the birthday girls mom said she wasnt informed they were under construction or that anything was less than. And the areas that were open were dirty and had ripped flooring etc. Very obvious they needed renovations but they really should tell people when theyre booking their parties because how disappointing. I really hope she gets some kind of refund. Pizza was good.

There is plenty of parking, a big jungle gym play area for 3 and older, a small area for 3 and under, and a trampoline section for kids 44 inches and taller. You are required to have safety socks ($3) which can be purchased there (and are reusable). The foam pit has disintegrating foam pieces that should be replaced. Werdered a pizza at 12:15 and it took an hour to get. The game area is okay but some games seem to be broken. The staff are friendly and helped add credits when some games didnt work. The bathrooms werent horrible but could be cleaner. There is a lot of hand sanitizer around the venue which is nice.

The best place to have a birthday party! I was a little skeptical because some of the reviews but we wanted to try for ourselves and we had soo much fun we booked our daughters 1st birthday same day! Customer service was the best. The manager here Is really great and attentive to everything we needed! The food was amazing! The host was probably the best I’ve ever had! My family that came had the best time and the kids won’t stop talking about how much fun they had! They have NEW MANAGEMENT here so everything is different and way better than how it was ran before! We definitely will be coming back for more fun and booking more parties here for our little ones. Thank you again Jungle Island for such an amazing fun filled day and for making my daughters 1st birthday less stressful! She had the best 1st birthday!

I like the idea of this place and fun stuff they offer for kids. However, this place lost all stars for cleanliness. The equipment is falling apart and dirt and trash lines the edges of all areas, even in the toddler area. My son picked up a discarded lollypop stick off the floor in the toddler area and we were there shortly after opening. Lastly, the place has a dark warehouse feel to it. Needs way more lights to brighten up the place but then you will see all the dirt. I gave extra star cause my son had a lot of fun.

Update : They recently added a trampoline area which many kids really enjoyed, but set the minimum height at 44. This means my 3 year old cant go, but my 6 year old can. That caused an issue, so Ill likely opt not to bring them here for a long time.Old review : My kids love this place, often preferring to come here over Bizy Beez, and it is less expensive. They also recently renovated their toddler section. Unfortunately it can be quite dirty, especially in the older sections.

Used to bring kids here over a dozen years ago when it was Bamboola. Still great place to bring the kids. Glad we came.

My kids still enjoy coming here even though they’re getting to the upper end of the target demographic (8&12). The recent remodel & face lift (maybe 2 years ago?) is a welcome improvement.This is a big facility with a lot of different activities. There’s a separate mini-activity area with scaled-down climbing & bouncing for toddlers. There is a trampoline room with foam pit & climbing wall. There is a bouncy house. There is a large climbing maze / tunnel structure that’s like a hamster habitrail for kids, about 80x25 feet in size and going 40ft up to the rafters. The kids just disappear into that thing. There’s an arcade area, a pizza concession stand, and large seating area in the middle for parents to wait, and to eat the pizza at. There are of course a few party rooms to book birthdays in too. Best thing is, it’s never crowded.Basically if you like Rockin’ Jump but hate the crowds and your kids want more than just jumping, come here.

I love exploring and going to arcades with my sisters. Good arcade location. Just went there on Sunday with my sisters, and boy do we love playing arcade games. Will be going back soon

This place needs a bit of TLC but it’s awesome. I love bringing my toddler here so she can jump, play games, and play in a play structure. Admission is very affordable and they don’t have a time limit so you can stay for hours. They are under new management and are making improvements. Make sure you kid is wearing socks with grips otherwise you will have to buy some. Cons: The food is very overpriced and isn’t that appealing. Also the bathrooms have always been very gross on the female side.

Kids loved it. Space for toddlers separate from older kids. Good price and entertainment for a few solid hours

My kids loved their parties here. Very attractive birthday packages. Great food and service.

Its hard to find indoor play spaces for kids to let loose and release energy. I like that there is a variety of things for the kids to do, from arcade area, trampoline to crawl spaces. There is also a toddler area, if you have little ones.They do not allow outside food as they do sell food inside.Like most kid spaces that also host birthday parties, the floors are sticky! But I was really shocked by the condition of the womens restroom. It was obvious it had not been cleaned or restocked since the previous day, at the least! Stalls were out of toilet paper and seat covers and the sanitary pad trash was overflowing in each of the stalls.

A fantastic place to visit for my Grand Nieces 5th Birthday! Could be cleaner and could have tastier food.

The worst playground! Don’t waste your time and money here, everything was dirty and the games out of order.

It was good, if not linty and full of sugar-crazed children. It is hot inside the tubes, the air holes are blocked off by filth, and candy wrappers were pushed into little piles in random places in the jungle. Sugar is scattered on the ground. The arcade had many games that were out of order, and one needs to be careful because if you swipe multiple times without pressing the start button, it still charges. (I admit that this was probably my fault, but it hardly signaled me.) All in all, it was mediocre.

Absolutely wonderful, new change in management has given the place a better look. The attentiveness the new manager has on his guests makes you feel very welcome. I was skeptical about this place before because the reviews were horrible, but seeing new changes compared to the old reviews, this place has improved drastically. Legit, be sure to come here, kids will love this place.

Most of the games were not working,This place seems like no one goes there anymore.I can tell it was clean but still i felt its so empty not well maintained.Its like they have some fun stuff in a huge empy hall tried to make it look cool. But looks like did not workout well.

Had an absolute great time there. Easily spent 3+ hours. Friendly staff. Not crowded and a variety of things to do - trampoline, pits, slides, bridges, arcade etc. Spacious seating area in center to wait and eat. Friendly staff. Not as costly as some of the other places.

Lots of potential, but needs a good cleaning. Then ongoing maintenance, and cleaning. The kid loved it.

Best customer service ever! We had a birthday party here and I was so happy with the fast and personable service

Fun place for a rainy day, there are arcade games and a trampoline area. Reasonably priced and provides entertainment for a range of ages. There is a small restaurant with surprisingly decent food. Be warned they no longer have bumper cars.

Is was freezing in there ,no paper in the restrooms . However kids loved it and pizza was good !

My grandkids loved it here. They played and jumped around for hours. It was a fun day. However the snack bar was closed. Also, the place is not clean at all. It’s pretty close to gross. The bathrooms were so filthy I didn’t even want my granddaughter to use it. We had to hold our breath to walk in the door it was so smelly and the floors were all sticky and gross. Tables looked as if they hadn’t been cleaned in years. The front counter was full of hand prints and I’m not sure what. I guess it was good the snack bar was closed don’t think I would have trusted the cleanliness of it.

I had read some not so kind reviews about Jungle Island. I brought 3 kids under 6 with me and was pleasantly surprised to find them untrue. Turns out that there has recently been a change in ownership and changes are coming. The staff was friendly and helpful. Inder and crew went above and beyond any reasonable expectations.

My kids had fun, but its a bit dated.

With the new management they have, this is Hands down the best place to have any type of celebration!I held my daughters 1st birthday there and man it was a blast! The customer service is 2nd to none! The Host was very helpful. Helped from the very beginning with the decorations. To the end serving the food, drinks, and making sure we didnt need anything. I never had to go looking for my host. Drinks were always filled right away. The food was amazing! And was served right away. The games and fun activities the have are amazing! I Had a total of 20+ kids of all ages, and they all had so much fun, even the adults. Laser tag and Bazooka ball is a must try! I definitely recommend this place to celebrate anything. Especially with the new management they have. You will be taken care of. Ask for Inder, hes the best, he will not let you down!

A little run down but the kids at the party loved it. Laser tag was fun!

Love the staff!! So very friendly! My son loves it here!

Today we celebrated my daughters 10th birthday at The Jungle. The staff were extremely helpful and had amazing customer service. I will definitely be returning next year.

Good variety of entertainment and it was reasonably quiet for adults to hang out while the kids play.

Overall good experience, worth it Indeer was very professional. I did kinda notice he was mainly the only person pretty much running the place but did it without attitude. This place really has potential will def be booking birthday parties here again. Also wish the snack bar had more options as well.

Small place has a few games but overall is good :)

First time there but not sure if its worth going back. The place feels a bit dirty. Although the play structure was huge there was dust balls and hair everywhere on the structure. My kids arent old enough for the trampoline yet but looks pretty dangerous unless youre a bigger kid when its full of everyone jumping around in there. Arcade is nice. Toddler area was fun for them but a lot of bigger kids dont follow the rules and go in there.

We celebrated our kids bday here last month. All the guests and kids had wonderful time. Everyone loved the place and Indian Pizza were awesome .Definitely recommend other parents who are looking to celebrate birthdays . It was fun for kids and parents.

I had my son 2nd birthday party that a reserve on Thursday for Saturday I was lucky enough to have be able to the reservation. I walked in today to first be greeted by Inder who explained the party details to me took the time to break down every question I had but also my family had. Every guest that was invited had no problem coming in they adjusted to the time frame to better fit my bad timing. Which im very thankful for. They were able to kept my cake cool for me and the pizza was very delicious all the food was hot and came out as soon as it was ready we didnt have to wait a long time either. Im rating it a four because most of the games in the the arcade was down and the lack of child safety at the front of the place kids if not carefully watch can walk out the front door. other than that my service was amazing. the staff very friendly and my son and his guest had an amazing time we had a hard time getting them out of the play areas. Jade was my sever she was a great help and super friendly. My family and I really did enjoyed our time there I definitely recommend going here.

Was like a dive bar for kids. Nothing for parents to do but sit and smell the bathrooms across the hall. Music was crackling through busted speakers. Lighting was low for whatever reason. Avoid.

Kids love this place. Cannot give any higher rating due to how dirty it is. Bathrooms are not a good representation of how clean a place like this should be. Since kids tend to always put their fingers in their mouth, everything should be clean.... not the case here.

This place look great online. But once we went it was very very dirty. Used the family bathroom to change my sons diaper and the whole bathroom smelled so awful like it had been cleaned in a long time. Probably won’t go back till they get a good cleaning.

We came on Sunday at the beginning of summer break. There were no staff to monitor any of the play areas. Literally every Trampoline Court Rule posted outside the area was being broken, many rowdy kids were making it unsafe. When we were finally able to find a staff member they said there was nothing they could do about it, they were short staffed. When we took a break at 11:30am for lunch we were told they had no more pizza. About 1/2 of the video games were off/broken. Many climbing structures appeared to be coming apart.

Old and some dark place, have some options for the kids, but not enough for the price. Unfortunately not clean as necessary for the kids, toddlers area was really dirty, restroom smell bad, and the floor was sticky. We was inside when was really empty, just us, mittle in the day and the week, and in the restroom was one blocket vase with filled trash.Finally, overpriced for too little care. Unfortunately not recommended.

Although the kids have fun here and dont notice, the place is VERY dirty and rundown. There is trash all around the play area. The trash cans in the womens bathroom stalls were overflowing with garbage and looked like they hadnt been cleaned or emptied in over a week or more. The toddler area is nice to have, but is small and has a lot of wasted space with nothing for the kids to do. Wish I could rate it higher because it really is fun for kids and not too expensive to play, but its just so dirty.

My 2 year old got hives all over her body from our first time at this place! When we got home we noticed a couple of odd spots and by the next day her body was covered in hives.The toddler area was cute and she liked it, but the floor is held together by duct tape and a lot of the balls in the pit are smashed and broken too.Overall it could be cleaned and taken better care of.And I know it had to be from here because there was not a single thing that we had changed or introduced to her, other than The Jungle last week. We even took her to the doctor and he told me it was from coming in contact with something, before I had even mentioned the new play place we visited.

The corner for toddlers has the same 4 bumpy slides, not sure how can a child enjoy something like that, my kids didnt...also not enough space for the landing under the slides in my opinion. The climbing space is pretty good for older kids. Adults are not allowed to join jumping on trampolines...not sure why...I weigh less than most of teenagers but I went on trampolines without noticing, nobody was paying attention to it, so cant complain. I came ready for air-conditioning space, which usually keeps me cold...not in here, not sure if they have air-conditioning but it was definitely not working. I also found that this place is not very clean. We stayed (4 of us) probably 30-40 minutes... quite expensive $14.95 per child plus obligatory socks for $3 per child. Based on our experience, we would not visit this place again.

Pros and cons but it’s definitely my pick over Chuck E Cheese : My thoughts - I’ve been coming to the Jungle for almost 14 years (since my 17 year old was turning 4) and have seen many changes.Pros: It was quiet for a Friday evening. We arrived at 645pm and it a perfect crowd in my book. Staff was smiling, helpful, courteous and kind to my kids and me. The trampoline is a great addition! The toddler area was improved from the last time I came and I was impressed with what they were able to do with the limited space. The games that worked (which will be one of my cons) were fun and updated, not some cheap old Cracker Jack stuff. Technology was clearly new and the kids enjoyed them. Air hockey was a great idea. So glad they kept the laser tag. Love love the socks!Cons: it’s always been a little on the pricey side here, but for not being fully operational it was a little ridiculous. We paid over $100 for 2 - 10 yr olds and a toddler admission, socks, one round of laser tag for the 10 year olds, $20 in games, one soda to share, chicken tenders and cheesy bread. The food was good, but their menu could be expanded and they should bring back the beer and wine for parents. Half or more of the games were non operational. For a kid who can’t tell it was discouraging for them to go to game after game and hearing mom say “sorry that ones broken too”. And I’m sorry but for the $20 that we paid for games we got about 14-15 games and that was it. Many of which were not ticket earning games. That’s a bit excessive cost wise. As a parent I’m not going to pay $10 for 5-6 games.With all of that said. My son is autistic. And he did amazing here because of the small crowds and large play structures. I don’t care about any of the cons, they are all worth it for the amazing time he had. We spent about two hours here and as I said before. It’s definitely my top pick over places like Chuck E Cheese. Btw: owner did say they were remodeling and updating so I’ll be anxious to see how and what other changes are coming.

Wow!! What a wonderful place to let out some steam. A perfect place on a rainy day...my nieces ages 6 & 8 had a blast

Lovely laser tag arena, a bit on the smaller side, and not too pricey!

An interesting place for kids but needs way more attention to cleanliness.

Wonderful place for young and grade school kids. Very good food. Not too large. Employees very courteous. No bad seats and you can see your kids from the seating area.

So disappointed the kitchen wasnt serving food for anybody beside for the partys only one person in the kitchen like really its a Saturday a busy day n knowing there guna b hella party n only one cook been already 40 mins n still waiting plus luckily my aunt didnt get hurt bad the chair she was sitting on was broken and not once I seen any employees clean tables pick garbage up nothing and we were there for few hours ..

Excellent customer service. Workers are very helpful. Inder the worker very polite made my family feel welcomed. Thank you inder and all the rest of the staff there. See you guys soon.Luis flores

The place is HOT- NO AIR CONDITIONING!!! Staff is young and nice but the owners dont have it staffed well enough. Some parents allow their children to behave atrociously and expect these young employees to just put up with it. Supervisors dont step in to help in those situations. It is amazing to me that they dont have any air conditioning- with as hot as it was this Summer!!!Meagan and Olivia were the employees working each time when we were there. They were polite and attentive, and made our visits more enjoyable!!! Food was typical for this type of place. The trampoline is new and fun for the kids. We will come back because we were treated well each time by the employees mentioned earlier but as with most of these places, the turnover is high because the employees find better jobs. Definitely bring your kids when the weather is cooler.

The jungle is a joke. $46 just to get in. And thats not including Pizza games or anyting else. I could have went to Chuck-E-Cheese and spent $46 Ive got more and had a better experience. The only thing the jungle has its the jumping trampolines for the kids. Which had so many kids we couldnt go in. Shelli from Los Gatos.

This place is fun for kids. The maze is kind of cramped and claustrophobic. Lot of arcade games.

Its a good place for small kids

This poem is awesome. You can wrestle people. I had fun giving kids black eyes and bullying them. This is the place to have fun. Laser tag was awesome even though my team lost. It was hell fun. I recommend people to come here. Best place ever!!!!!!!!!!!!!!!!!!!!!!!!!!

We were there last week on a rainy day. The kids (ages 6&9) enjoyed their time there, they spent it mostly on the trampolines. From the other reviews I thought it would be horrible but it wasnt that bad. The tables/eating area was clean. The bathroom was only decent, it needed restocking of toilet paper and paper towels and soap.The place doesnt look in tip top shape, deffinitely there could be some changes to be made. I would at least increase the lighting for the play area, so that it improves the vibe.Overall, its not the greatest place but for sure not the worst place to spend a rainy day in.

Food sucks, and bnb its depressing being there as an adult.

Was doing construction work inside

Run down. But looked like they had a renovator looking at upgrading, so maybe itll be better in the future.

I had been there a few times before this last visit and it was reasonably price. Just noticed that they raised the prices by a lot and they make you buy this expensive socks when they never did before. Theres nothing to eat there and the older lady that checks you in (owner maybe) is super rude and cranky. Not sure if Im taking my nieces and nephews there anymore...

Jungle Island is a simple place for kids under 9 years old, activities including games a trampoline zone and multi level climbing structure with tubes. Could use a little updating though.

I usually dont write reviews, but after todays experience at the Jungle Island, I thought to share it with you. We booked this place for 25 kids, plus adults to celebrate my sons 5th birthday, at 05-18-19, 11 am. All was well, till was the time we where asked to go to dinning area for food. Kids age 4-6, sat by empty tables and waited for a while before pizza came. Only one stuff person assigned for all 25 kids plus adults, and not a twitch of welcoming smile. Grumpy attitude and annoyed look from this stuff member, she was slow, disinterested and unpleasant. My husband and I ended up pouring drinks in plastic glasses for or everyone and instead of taking pictures or making video of my sons big day, we were busy holding a cake for my son to make a wish, then cutting it ourselfs the cake and serving it to all. Kids were inpatient at this age and they were hungry , thirsty. No one was there to sing with us a birthday song, fill up the water jags or clear the tables for cake. Honestly, I am first time seeing such disorganized, slow, annoyed and lazy stuff, that felt very unwelcoming, and award. If package includes this service, then please do what you promised, we where literally abandoned once we stepped in that tiny sitting room, with bare , blue walls not a single balloon or banner. For this reason I am give a 1 star, and would not recommend do spend more money than only entrance ticket to the games and bouncing. My question is. Why do the job, if you hate it so much?

Its alright, would be a good place if it was clean. And they didnt restock there food stuff. Half of the games off.

Did for the kids and adults. They have awesome trampolines now. So cool but they did take out the bumper cars for that. Good choice because I feel like Im getting more for my money now, and I dont spend a million dollars on short bumper car rides. I dont drink but FYI there is no alcohol anymore.

Update (After reducing the rating to 1 star after hosting a birthday party):If you are planning for a birthday, a big NO. We have celebrated here recently. For the price I paid for each kid, I got a pizza slice for each kid and 2 soda pitchers. The only free space is the limited play area. Leaving about what I get, the room for the cake cutting was like a dungeon. There is no way for any kind of air circulation and surprisingly there is no AC as well. None of my guests like to stay in that dungeon for more than 15 minutes. Everyone were sweating like hell and no one enjoyed the party. They are obviously understaffed that I have to go out and call for the help almost every single time. Food was average.Too expensive for what they have. Very little space. But, definitely different experience for the kids with the play structures here.

We are vacationing in the area. We are staying in Milpita and sae this place online so drove to San Jose to check it out. What a Joke!!! Thw place was run down and a little on the dirty side. We put $30 on an arcade card and wished we would have looked at the cames first. Sign said 27new games...well almost every game was Temporarily Unavailable or just completely turned off. Wasnt worth our drive.

A nice place to bring your kids and you have to pay in front counter and get a card to play on the arcades

This place is boring and not so clean,

We had a great time. Lots of different activities for a range of ages. The toddler room is pretty cool. Staff is extremely nice. Overall great indoor place to take the kids when its cold out.

Plenty of room to roam and great customer service

I have been to this location twice in the last couple months. We are part of a local basketball team and we have had a birthday party as well as a team bonding event there and each time it has been a GREAT time!! My understanding is it is under new management!! They are working on renovating the place and the owner is always super friendly and always asking for feedback on how he can continue to improve!! He has a genuine concern to do better and to make sure he is providing a superior product and environment for the entire family!! They have several staff members walking the floor and assisting at the door and at the prize booth. The video games were a nice variety and most were operational. The trampoline park was a huge winner for most of our kids as they have basketball hoops and balls to play with along with the foam block pit!! The Bazooka Ball and Laser Tag was AWESOME!! Equipment worked and kids as well as adults had a great time!! A true opportunity to bond with your family and friends while sharing a few laughs!! To wrap up the evening we shared some pizza and drinks which was fantastic!! Looking forward to going back real soon and continuing to see the renovations take place!! Thanks again for having the team/family and we look forward to coming back real soon!! Keep up the great work!! A true Ohana business...Mahalo!!

Apparently they forgot to pay their heating bill, but otherwise a fun spot for youth birthdays.

Great place for kids. The price is fair.

Run down place, very average food and the arcade games are showing their age. They did not even turn on the AC, it was very stuffy. The staff also is not very motivated or friendly. Word of mouth is one of the key avenues for such businesses, i doubt if any of the parents at the party will pick this place. My kid is not going to have his bday party here even if it was the last place available.

The place was a bit worn down, but the kids enjoyed it. They had a blast bouncing on the trampolines then running to play video games, then back to more bouncing...it was a good time for the kids.

Great place to get kids to spend a couple of hours. Cafe has limited vegetarian options. They serve samosas! But may overheat and spoil them (2 attempts). No admission charge for parents. In addition to flat admission for kids to the indoor play structures, there are separate charges for the many arcade games in a different part of this place. Lots of place for adults to sit while children play. Children not allowed to leave the place unaccompanied by an adult.

2 stars for great bang for your buck for indoor play and that the kids had a fine time. But DIRTY with a broke down vibe! I was cringing!

Checked website before going to make sure child could enjoy everything!! But was disappointed once I arrived as rules are different as they go by height not by age . Management didn’t care to speak with me.Thankfully my daughter was understanding!!!!

Went here with group of moms. Opened 30 mins late due to construction (no note on window/update online). Allowed us in to use toddler area... it was super gross! Two of the three toy cars were broken and there was dirt/dust/trash on the floor and toys. We left after 5 mins. Tried to give us a rain check. Declined and asked for cash refund, which she gave grudgingly after saying she couldn’t do refunds. Then tried to keep the $3 for socks (which they require you to purchase regardless of if you have socks or not meaning entry is $11 in total). After some back and forth she gave full refunds but made it very clear she wasn’t happy with the attitude she gave. I have given 2 stars instead of 1 as I will give them the benefit of the doubt and hope the mess was due to construction. May go back once construction has finished to see if it’s different but unlikely.

The place is fun for kids but staff are not so friendly. They make you buy socks from them. I bought bottled water and drinks but they did nit give us cups!!! It is their POLICY, so they said!!!

Toddler zone closed even though we called and were told it was open. Admission was free for our 2 yr old. He still had a great time playing in the ball pit. Place was fairly clean. Some of the games dont work and will eat your coins.

My kids had fun because theyre kids, but very dirty, run down. Nothing like the way it is advertised on the website. This was somewhere we chose to visit during an out of town trip, very disappointed.

This was two weeks ago, if you love your kids dont bring them here!!Cockroaches!!! Big ones everywhere!!!Restrooms very dirty all the time!We have been going on and off to this place for the last 2 years and its just getting worse and worse, the Indian Lady ( previous owner ) pretending to be just the manager, told me sorry this place its in sales transition, and the previous owner dont care, but she is the owner!!! I KnowSo sad they dont care!!!By the way my kid, got sick two day after, also wed never eaten there, but dont buy food either, cant imagine in the kitchen, how dirty it is!!Hopefully the new owners will care a little be more, but in the mid time, no more Jungle trips

Great place to bring the kids on a hot day. They can play in the climbing areas and burn some energy without getting overheated!! A new trampoline section is coming soon...

I am giving this place a one star for the following!The place is extermly dirty and unsanitary! when we 1st arrived and walked in (30 mins after opening) appeared ok but dirty. Once we entered and the kids got ready to play, I began to look at the equipment and there is black grim, dust, hair ball, and trash everywhere. I wanted leave but did not want to disappoint my 5 year, as we had a special day planned., so we stayed. I then had to use the restroom and there was no soap ,toilet paper everywhere and water coming out of the main drain. Then took my 1 year old to the toddler area, that was gross. the floor and play equipment had tons of grim on and the floor was held together with duct tape. Honestly have no idea how they have past any inspection to be in busines. We decide to try the games (before checking them out ...my stupidity) we put 60 dollar towards games. more then 70% of them are broken and the 30 % worked ok. my 5 year had a decent time . I am so glad the cost to enter wasnt bad. Will I be back absoulty NO, will I tell friends NO, i am going to go home and bath my children YES!!!!I did hear that they are under new ownership and that is great and hopefully it does improve. I feel maybe the new owner should close down for a couple weeks and do some deep cleaning to the whole building and equipment and repairs.Also I was speaking to a employee who informed me about the new ownership and she sounded hopefull for the future. although did inform that the same manager from the previous owner is still the manager and that she does nothing improve. sounds like some new management, deep deep cleaning and restoration this place may live to see another day.

The staff was amazing. Welcoming and kind. Great customer service! And the facility was super clean and well kept up.

NO STARS FOR THIS PLACEVery dirty, pizza horribleDon’t spend your money hereMy daughter got a confirmation email of her reservation with the price, payed the deposit, balance was due on the day of the party,and when she went to pay her balance it was different from the balance on her comfirmation email, like $100 more, the manager told her that the email was an estimateIt does not include the service fee This place needs a lot of TLC

Its a great spot for kids. There are two separate play areas, one for toddlers and 1 for older kids. The jungle gym is massive with more than 3 big slides for kids to choose from plus a jumper, not to mention the glow in the dark laser tag and bumper cars. There is also a play area outside. A perk for the parents, they serve beer!

A total rip off! Animals looked neglected. Its expensive to get in then you pay an expensive upcharge to do any of the attractions. Also, The Escape Room was terrible!

The trampoline area was just chaos. Apparently there are no rule kids thtowi g another into the foam pit landing on other kids. No one who worked there said anything they just let the kids wrestle around, there is also the a wall climbing area by the foam pit that said dont climb it is not safe. But yet kids were climbing. TAKE THE WALL DOWN, if it is not safe.

I am surprised that they are still in business. Very rude. Would not recommend. Especially if you deal with a gentleman named PAUL. There is so many other better places to take your child.

A member of our group is on the Autism Spectrum and the owner found that out and gave us a discount. So nice of them! All the kids had a great time with laser tag and playing in the play structures. We took home tired happy kids. A real win!