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Big Top Inflatables & Tent Sales
20770 US Highway 281 N Suites 108-116, San Antonio, TX 78258, United States
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RO
Review №1

Very professional was able to get what I needed within 45min. And the financing program is top quality.... very happy customer and look forward to alot of future buisness

Ta
Review №2

I highly recommend Big Top Inflatables, our salesman Robert was very knowledgeable about the products. He provided additional information and tips related to running a successful party rental business. BTI has definitely captured Bluebonnet Bouncers business for any future purchases.

CY
Review №3

Big Top Inflatables really came through Divine Inflatables. Their free personal consultation was top notch. I definitely will be using them for all my future inflatable needs.

Sa
Review №4

I purchased a 15’ slide for home use. Robert was incredible to work with, he takes the time to talk to you about your specific needs and what they offer. Shipping was lightning quick, about 3 days. The slide itself is extremely durable and was easy to set up. After I received the slide I had a question about setting up the misting hose. I called on a Friday close to 5:00; call was answered immediately and Robert walked me through the very easy set up. I highly recommend this company.

Ma
Review №5

I am blown away at the amazing customer service I received. When I called a live person answered the phone and was extremely helpful even went so far as to point out ways to save me money when ordering. The fact that this is a veteran owned company makes this even better. Thank you for the wonderful customer service and advice. It is much appreciated.

Mi
Review №6

I do not believe I have every meet anyone so kind. Big Top is really there for their customers. I did not feel rushed at all on the phone. All my questions was answered, and some was before I had the chance to as them. Very hard working, HONEST up front people. I will forever be going back to Big Top for all my businesses needs, for many more years to come. GREAT PEOPLE OVERALL. I feel 5 Stars is not enough.

Ke
Review №7

Big Top Inflatables is Amazing!! We have always had non commercial bounce houses for the kids but the older they get the faster the cheap ones online get destroyed. So we decided to make the investment in a commercial grade bounce house and found big top inflatables online. Robert was incredibly helpful from start to finish answering all our questions and even following up to make sure we received our delivery. The bounce house is top quality and the kids will enjoy it for years. Thank you Robert!!

Sh
Review №8

We recently started our own business and with Roberts expertise and knowledge he was a huge help to us when purchasing our inventory and answering many questions. After our items were delivered we still received the great customer service. It didn’t just stop with the the sale. We will be purchasing more items very soon and Big Top definitely has our business.!

Co
Review №9

Robert Savona was awesome to work with. No matter what time it was he was always by his phone to answer questions. After deciding on the unit all other paperwork was a smooth and easy process. Ill buy again from Big Top because of him. Thank you Robert.

An
Review №10

I recently ordered a waterslide from this company. I was nervous about paying over the phone. I can say Robert did a excellent job. I received my tracking information through email. I ordered a slide on Friday and it was delivered within days. I’m impressed on the speed of the entire process. The slide is beautiful. Thank you sir. I will be definitely using your company again soon. Highly recommend this company. I couldn’t believe all the 5-star ratings. I never seen so many before lol. I see why now. They get the job done efficiently .

Mi
Review №11

Wow. What great customer service. Very imformative , friendly and great pricing. I am super excited to get our new water slide. They will have it to us in less than a week!

Mo
Review №12

Big Top has helped us grow our business to to #1 rental company in our market within a matter of just one month! Speedy service, reliable information and just all together making sure we’re taking care of! I wouldn’t order units from any place else. Thank you from Mo Bounce Inflatables!

Ka
Review №13

Robert was AWESOME!! he made my first-time buying experience better than I could have imagined! He answered all my questions and more! Definitely recommend and Ill be a returning customer for sure

Wi
Review №14

I did a lot of research before placing an order for my first unit. This may be a one time thing or could turn into a business.....time will tell. Robert was EXTREMELY helpful and knowledgeable and patiently answered all my questions and concerns. He came highly recommended on the moonwalk forums and I have to say, they were right! It also feels good to support a veteran owned company. Thank you so much for making this process so easy!!!

To
Review №15

Thank you Robert. I enjoyed talking with you yesterday afternoon. I’m sure we will receive years of smiles, laughter and appreciation from our children. We will likely make our new inflatable available to others once we become proficient operators.In regards to sanitation and disinfectant practices, feel free to contact me at any time if you have questions. We have reps around the country that can assist your customers. The product that we have is SaniDate 5.0 from BioSafe Systems. We recently submitted SaniDate 5.0 efficacy studies to EPA to amend product labels listing effectiveness as a disinfectant for use against COVID-19. As we discussed, this is an inexpensive and effective measure to disinfect inflatables and recreational equipment.Again, thanks for all of your help. Looking forward to lots of fun in the future. Have a blessed day.J Tom DooleyBioSafe Systems

Co
Review №16

I was nervous to purchase at first being new to business, but they have been wonderful. Any concerns you have or questions, ask. Theyre incredibly knowledgeable of this industry and are a great resource to have to information as well as purchasing advice.

Mi
Review №17

Very professional and informative. All questions answered. Took time to explain and not rush thru phone call on a late Friday afternoon. Thank you.

Ch
Review №18

I Absolutely LOVE working with Robert at Big Top Inflatables. He is Knowledgeable, Friendly and SO Pleasant to work with!!! I found their company on the internet and was Impressed by their Many Excellent Reviews. After spending 45+ Minutes on the phone with Robert, I felt like part of the Family. I had purchased a Commercial Bounce House from a different company recently. It showed up damaged. We had CLEAR documentation and photos of the damage. The company out of California did NOT stand behind their product and called my staff Liars and Sneaky . I am Extremely Pleased that my Terrible Experience with that large company out of California allowed me the Pleasure of doing business with Robert and Big Top Inflatables. It showed up on time, I was communicated with daily and the tracking was easy. Robert, THANK YOU for a Great Customer Experience!! As a business owner, I Truly Respect your Expertise, Friendly-Positive Attitude and the Clear Integrity You hold high in the way You conduct business.! We had a Wonderful Holiday weekend with the Inflatable! The kids are still grinning from ear to ear.... Thank You for Many Many more Fun Family Times on the Horizon!!!! All The Very Best, Christine Moore

Ar
Review №19

Very helpful in buying my first inflatable, Im a stay at home mom and trying to start a new business. They made the buying process easy and made sure I had everything I need to get started.

Jo
Review №20

Very professional and customer service is one of the best I have had the bounce houses are great quality and fast delivery thanks for your help

Er
Review №21

Great product, great customer service. received my shipment in no time. couldnt be happier. AFF

Ke
Review №22

I contacted Big Top Inflatables to inquire about a Halloween Art Panel. Robert responded to my inquiry immediately. Robert assisted me with ordering the Art Panel and provided excellent customer service. The quality of the Art Panel is very impressive! I’ll definitely be ordering from Big Top Inflatables in the future. Thanks again Robert!!!

Al
Review №23

I love the personal touch that Robert provides. He went above and beyond to find an inflatable unit that fit our needs and tight delivery timeframe. He answered all of our questions and made us feel extremely comfortable with our purchase and in this day and age, it’s hard to find customer service like that! With Big Top, I feel like we joined a “club” that we can feel comfortable calling on for any of our future questions/needs and they will be there for us!! Highly recommend! Thank you!

Me
Review №24

I am currently waiting for my product but just the customer Service alone was Stellar so I am sure the product will be just as equally amazing!!! We searched different companies and Big Top by Far was the most respectable and Professional!!!

Pa
Review №25

Robert is Amazing and so Helpful with tons of experience. Thank you for making things so easy!!!!

Ma
Review №26

What an amazing experience! Thank you for all your help! Made the process from start to finish absolutely wonderful. Patient, helpful, caring Vet owner and operated. God bless them. We have worked with Nina jump and Bounce buy in the past but the level of care and support here at Big Top is unsurpassed! We will definitely stay with them exclusively!

Gu
Review №27

I have ordered 5 Inflatables from Big Top Inflatables and every time I speak with Robert he is willing to work with me so we make a deal. He is as honest and professional as they come. I will be doing business with them from here on out because I get the best service and the best prices.

Ri
Review №28

I was very pleased from the time I made first phone call to Big Top Inflatables. Robert was very helpful in describing the products. Ordering was simple and easy. Shipping was great, they even upgraded my shipping at no cost. I set up the combo and slide this weekend and I was very impressed with my purchase. Thanks Big Top Inflatables!

hu
Review №29

Very kind and polite. Very easy to deal with. professional and knowledgeable . will definitely be dealing with again in the near future

Ja
Review №30

Big top inflatables we’re professional and easy to deal with. Will always come back to them if I need anything. Very helpful and smooth transaction on everything.

Ma
Review №31

Ive just made a major purchase from Big Top Inflatables and I feel very confident. Robert was very courteous, professional, and knowledgeable. I appreciate the guidance and patience he gave in answering all questions. He was genuinely excited for My business venture. Refreshing!

Me
Review №32

Great customer service! Staff was very helpful in informing me about how inflatables worked, best practices and worked for solutions in our budget! highly recommend!

Ke
Review №33

Big Top Inflatables provides excellent customer service and supports communities around the country with incredible products. Anytime I call for questions, advice or for purchase they are always ready to serve. HIGHLY RECOMMEND!!!!

Bu
Review №34

What a Blessing Excellent Service by Rob. You can trust his Opinion & he is Honest. We have been in business for 31 years, It’s nice to see a business that’s not just selling you equipment, but wants you as a long term customer. Looking forward to purchasing much more in the future.

Ho
Review №35

Amazing customer service very nice friendly not pushy. The equipment is top of the line my customer enjoy the variety and not plain inflatables you receive with other companies would definitely recommend this company to others. The owners follow up with your orders and help you track your equipment. Truly amazing would give them 6 stars if there was an option.

Da
Review №36

I had never ordered through Big Top before, but I am glad that I did. Their represnetive Tom was very knowledgeable and helpful with what would be the right purchase for my business. I would like to thank him and the company for their time, patience and diligence. I’m looking forward to receiving my new water slide. I know that I won’t be disappointed.

Am
Review №37

So very friendly, helpful, knowledgeable with great prices!!!

Ca
Review №38

Robert was very helpful and worked with me to get what i wanted at the best price. Very friendly and informative. Would purchase again from Big Top Inflatables!

Sa
Review №39

Big Top Inflatables is an incredible company to purchase from, The buying experience is easy with their extreme efficiency. Robert treated us like family and is always so patient with my many questions and concerns. LOVE Big Top Inflatables!

Ce
Review №40

We recently purchased a 5n1 combo and a water slide from Robert and his company! From the first moment we made contact with Big Top Inflatables we were take care of with every question we had. After receiving our bounce units, we encountered an issue with the delivery agency where we got charged an extra amount for an issue that was onbvious the delivery companies fault. We contacted Robert to get advice and see if he had had any other issues like we were having, he asked to see the invoice they sent us, in the meantime we were dealing with the agency on a resolution, we received notification from Big Top inflatables that they were going to take care of the extra billed amount for us for the inconvenience it has caused. The issue was resolved without them having to pay the bill, but for Robert and his company to offer to do that is nothing short of amazing. He is definitely in support of his customers and will make sure they are happy and help them any way he can! We will definitely be repeat customers for Robert! And we highly recommend his company to anyone that asks! So Robert keep doing what your doing your company is amazing!

Th
Review №41

Smooth transaction. Very friendly and great communication. Would definitely do business with again. Thanks!

He
Review №42

Robert was a pleasure to work with. Very pleasant and knowledgeable. I definitely will be a returning customer.

Da
Review №43

Big Top was such a pleasure to work with when starting my new business. They provided me with more than enough information to make the adequate decisions most new business owners have to make, as well as their turn around time for any questions I had was astonishing! Highly recommend Big Top for all your Inflatable needs!

Fr
Review №44

I dealt with Rob from this company and he was very professional, he was easy to talk to, and he was very upfront with giving any and all information than I needed. I just ordered my first combo from their company and he gave me excellent customer service. if I ever buy another one in the future I will definitely go through him again.

gr
Review №45

First time I called, we talked for over an hour. Got some invaluable advice about ordering inflatables, which was extremely helpful for my business. Since, I have placed 3 more orders, its the only place Ill shop now!!! Great job Big Top!

Jo
Review №46

This is the best place to purchase your equipment for your Bounce house business. Robert and the service at Big Top Inflatables are very professional and are willing to answer any questions you may have. This is an American/Veteran/law Enforcement owned so It was very nice to know that you could trust this company every step of the way. I would highly recommend this company.

Ju
Review №47

The staff were very helpful. I feel like I got a pretty good deal for the money. I look forward to continuing to do business with them.

Da
Review №48

Great service. Got what I want with a great deal. Thanks rob.

Ke
Review №49

Great costumer service all the questions I need answered the answered with out hesitation and made me feel very comfortable with my purchase.

Ch
Review №50

I am new to the Bounce House Business and working with Mr. Robert was a down right pleasure. He explained everything well and walked me through things that I needed to know, to get my husband and I started with our New Business Venture. I will continue to do Business with BTI well in the future :)

Sh
Review №51

I spoke with Robert several times with a number of questions. Each request was met with efficiency and courtesy. The product is top quality and I have happily recommended Big Top Inflatables to several friends and colleagues.

As
Review №52

Robert was very helpful and got me the unit I needed at a great price. I look forward to continuing my relationship with Robert and BIG TOP inflatables!

St
Review №53

As a new business owner opening an inflatable bounce house party room, I was extremely impressed by Big Top. The sales rep was knowledgeable, friendly, and had products to me within just a few days. I highly recommend Big Top! They have all my business from here on out!

Wi
Review №54

I look at this website for hours and think of ways to make money. Prices are great!

La
Review №55

Thank you Big Top for being patient with me with my order.You also gave me a discount on top of a discount because I was a few dollars short.I cant wait for my delivery.Thanks

sa
Review №56

Great customer service!!! Very informative, positive, and reinforcing. Thank you Big Top!!

St
Review №57

Great customer service, fast delivery. This is our second time doing business with them and will continiue to do more!

Wh
Review №58

In the process of starting my business I would have to say this company is outstanding. Rob was very helpful and knowledgeable in how to start and succeed in the business and make it grow.

Pa
Review №59

Great company. Have purchased several units of our time of operation and have always been pleased with a well crafted product, excellent customer service, and very fast delivery times.

Ma
Review №60

Great Customer service! Highly recommend

Ri
Review №61

Big Top went above and beyond to make this deal happen for me as a start up company I really appreciate all of the extra steps they took to make kids a seamless process.

Kr
Review №62

We have been using Big Top Inflatables for years! Robert has always been super helpful and very nice! We will never use another company!

kh
Review №63

Great product and great customer service. thanks

De
Review №64

Great service. Very friendly. I will definitely be doing business with Big top again.

Re
Review №65

Excellent and fast service!!! We love our bounce house and are glad we went with Big Top!!!

Je
Review №66

Great, fast, and friendly service!!! I feel completely confident in this veteran owned company.

Bo
Review №67

Robert Savona was great to work with and understood our budget limits and helped use to find the right inflatable for our business.

Al
Review №68

Ive been in the inflatable business 29 years. This is a fabulous manufacturer. Great product and service.

Ke
Review №69

I was just starting my business and called Big Top. I spoke with Rob and he was very helpful and genuine. Thanks for the help.

Ni
Review №70

Ive been buying from these guys for 2 years. Absolutely great people to work with and their units are extremely durable. I recommend them 100%.-Geaux Southern Rentals, LLCShreveport, Louisiana

Da
Review №71

Great customer service & awesome bounce houses

Ma
Review №72

Great service and fun product!!

Jo
Review №73

Great guys. Very informational

Je
Review №74

Big top inflatable is thee best!!!!! Awesome....

Ja
Review №75

Superb customer service.

de
Review №76

It was a pleasure doing business with Robert

Mi
Review №77

Great customer service

Information
1 Photos
77 Comments
5 Rating
  • Address:20770 US Highway 281 N Suites 108-116, San Antonio, TX 78258, United States
  • Site:https://www.bigtopinflatables.com/
  • Phone:+1 830-438-3100
Categories
  • Amusement ride supplier
  • Amusement machine supplier
  • Awning supplier
  • Playground equipment supplier
  • Toy and game manufacturer
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–5pm
  • Saturday:9am–1pm
  • Sunday:Closed
Highlights
  • Veteran-led:Yes
  • Women-led:Yes
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