Great Cinema. New owners are putting an emphasis on cleaning and it shows. Seats are amazing and heated. They are working to update the systems. Bernard and Devin are great, friendly managers.

This is hands down the best movie theater I have ever been in! Heated leather power recliners, only 7 rows of seats in the same room where most theatres have 18 rows. Great concessions, and above all, less than half the big cinema ticket cost. Thank you phoenix beacon!

Smaller theater, but clean and great seating in the reclining, heated seats! Love the $5 matinee prices. The main reason that I go there for all my movies..its a great value!!!

I was there just last weekend and there was amazing customer service. I think the person that helped me was named Cheyane, or something similar. I just wanted to write a review saying how pleased I was with her customer service. Great job!

I was a Regal membership customer for many years before I went here. Not only is Phoenix closer to where I live, the prices of tickets and food are way cheaper+better, the theater’s staff, seats and environment are also so much better than that of Regal. You can’t have a better movie going experience in Berkshire County than you can here, so much so that I have officially severed ties with Regal after going to this theater. This is the only place I will go see movies from now on.

What a gem! We ended up at a movie after our plans to go swimming got rained out. For less than $60, 5 kids and 1 adult went to a movie with 2 large sodas, 2 jumbo tubs of popcorn AND 2 large candy boxes. The chairs were all big comfortable recliners with heated option. The only drawback was due to the small theater (and kids who don’t know how to politely save seats) we all ended up spread out in individual seats. Get there early if you want to sit together.

Nice theatre and good prices. Downside is no reserved seats with online ticket purchase so we arrived 15 min early to get a seat and then had to sit through 30 minutes of (Very loud) commercials! Not even previews , just ads. I can stay home and watch TV if I want to see all those commercials !

You cant get any better than this. The prices were low and quality was superb. The recliners made watching a movie while in a cast a pleasant experience.

Went here for the first time tonight. It seemed like an overall nice theater. The movie audio and video was fine, the price was right for a matinee. I really liked the recliners, very comfortable and easy on the back. I do wish North Street Parking, or parking behind the theater were more readily available. There is a lot, but its a paid and permitted lot (I dislike those being on fixed income). I was surprised to find the actual theaters split on multiple levels, but there was an escalator to go up. Sadly there was no escalator down, and the elevator was a bit of a walk to reach with a bad leg. The main lobby was different, I am so used to arcade games and pinball machines in theaters since I was a child, but this one had a player piano - though soft jazz (I think thats what was playing) isnt my thing, and it was a little louder than I would have liked for a lobby. I get it though, they are trying to set a mood and fit in with the nearby cafes and restaurants. I will more than likely see another movie here again, it is far nicer overall than my last experience at the mall. It almost brings back the days of my childhood when there were several theaters on North Street.

Heated and reclining chairs are the best we travel a little farther for this theatre because its worth it and they also sell beer and wine the tickets are pretty cheap they also do 3d movies

Great theater. Good prices, projection and sound are excellent and the best seats Ive ever come across in a theater.

Awesome theater! Flat rate of $10 for movies. They also have spacious, heated, reclining leather seats.

Fantastic to see a theater with sane prices on both tickets and snacks! The actual theaters are awesome, prioritizing an overall great movie going experience with nice (recliner) seats, and spaced out seating so everyone is comfortable.

Best movie-going experience weve ever had! The combination of the theaters friendly staff, $5 tickets and power-reclining / HEATED seats is simply unbeatable.

The renovation looks amazing and the new chairs are very comfortable! With affordable price, great surround sound, awesome screen quality and great hospitality Phoenix Theather is awesome. Just which the seats where numbered and could be picked online because you wouldnt have to get there early for a good spot!!

Was disappointed that they didnt have slushies anymore and prices of refreshments were kind of crazy but the heated recliners, Dumbo movie and overall experience was great. It was my 4 year old sons first time and he loved it.

Nice heated recliner seating. Would recommend purchasing tickets in advance for popular movies

Pretty good experience all around but they cut holes in the popcorn to save money

I wish the bathroom wasnt so far away from my movie the last time I was here but everything is pretty clean and the seats are wonderful with heat and reclining buttons its a very comfortable place to see a movie

Very reasonable prices. Good atmosphere. Reclining seats very comfortable

Edit: After posting my review one of the managers got in contact with me and was able to look up my order and see that they had indeed overcharged us. We were treated to a couple VIP tickets for me and my son to be able to go back and have a different experience the next time around. We love this place so Im glad to see them try to rectify the situation and quickly as well!Lion king was fantastic and I love the seats, however, I got overcharged first by about 10 bucks. I questioned it and then after finding out the actual prices realized I still got overcharged and because the manager didnt see it himself there was nothing he could do! I never thought Id need a receipt for the movies, especially cuz were there all the time but tonight they were just rude and unapologetic ALWAYS GET A RECEIPT or dont expect to get help from anybody there

Spacious seeting. They sell snacks and beer and wine as well..Great place for a date nite

Very nice place. Nice people, decent seats. Parking. Good sound.

A great movie watching experience in a solid location. The seats are comfortable and spacious, as well as reclining and heated. They have good matinee prices and movie times. Also they sell beer which is pretty sweet.

Nice place great prices. Only negative is that they wont give you extra cups or little bags to split a big popcorn with your kids which is inconvenient when they dont offer a kids special either.

Ive always had a good experience attending films at the Beacon Cinema. I love the early morning showtimes.

Always enjoy the theater,Staff very friendly..Good place to go

Since the new owners took over, it has gotten better. $5 matinee are unbeatable. Seats are great, the employees are helpful and screens are good. The only thing I miss is reserved seating.

I Go here every other week with my Boyfriend, I love this theater so much! The seats are amazing (And heated), Prices are good and They have late shows!!!! Very fun place to go with friends/family, Staff is always so friendly, Thank you for making each visit a fun and memorable one!

Saw Midway, if you saw Pearl Harbor you wouldve had a good reference point to the movie.

Heated Power Recliners! Great on a wintery night.

I love this place! I love the fact that you have a new modern cinema in downtown by using the existing historical building. The heated reclining seats are awesome. It is very clean and the staff are very friendly. Thank you for the experience.

Im new to the area, decided to take a break from unpacking boxes, and found this little gem. Reasonably priced, reclining stadium seating, and even adult beverages to wash down the quintessential movie popcorn. Lovely historical building with modern amenities. Just perfect, in my book.

Its comfortable and affordable. Usually a great place. This time there was only a small group and they forgot to turn on the movie. Once we let them know, everything was great.

The prices are amazing compared to the competition. This is far and away the cheapest way to go to the theater at the moment, and during the day prices are even cheaper. The problem with the new owners comes from the lack of assigned seating, something which the original owners had. The trouble with this comes from not knowing if a showing is sold out, and having to move to accomodate more people who show up. With the previous owners, you selected your seats from a screen which showed which were already taken. This system was effective in ensuring that there was a seat for everyone who attended a showing. The new system is you come in, look around for a seat, and if you can’t find one you’re screwed. It’s really first come first serve. The other problem is the lines to get into the theater. Once you buy your ticket you have to wait in line till the theater is done being cleaned. They don’t indicate which line is for which movie, so when the employee eventually calls out which line’s which everyone has to switch what line they’re in. This is a problem easily solved by some sort of sign and more staff on hand. Other than those couple things, which are both relatively easy to fix, my experience at the theater under the new owners was pretty good.TL;DRThe overall experience is the same as it always has been, but a lack of organization drags the theater down a few pegs.

So reasonable and seats are loungers and heated too! Choose your seat ahead!

Super cool place! Wish I lived closer!

Very affordable movie theater in a central location! Best location in downtown Pittsfield

First class seating, nice sound and a wonderful movie.

Best theater around. Comfy chairs and amazing audio and video quality. Plus they have more than your regular candy and popcorn at the concession stand. Even have beer

It was Great! Love the new seats! Very comfortable. Just wished they turn on the lights when the credits came up. It was hard to see trying to gather up your 5 year old.

Not loving the new management. No reserved seating so forced to sit through commercials or you may not get a seat. Today, 25 minutes after advertised showtime, commercials were still running — commercials, not previews. I finally left and got a refund. The manager said commercials were supposed to run until 15 minutes after advertised showtime, and that they must be running behind. Even still, who wants to sit through 15 - 20 minutes of commercials.

The best comfortable seats and buttered popcorn.

The staff is awesome. Love going there

I is a very nice Theater I love the heated seats and its so easy to get to from the parking lot NO stairs and They help with parking ...also special on popcorn every Tuesday all and all a great value .

I can truly recommend you go to the Beacon Cinema to watch a movie! It is a bit pricey at times is one of the big issues with it though. They have lots of snacks to choose from. Some examples are soda, candy, popcorn, slushees, alcohol, and they also have some cool seasoning for their popcorn! The Beacon Cinema is a great place to watch a movie on a rainy day!z

Nice theater; good seats. BUT WHY SHOULD I BUY TICKETS Online when you can’t reserve a seat as you can in similar theaters? $2.50 extra per seat to wait in line then run to get a seat like a Black Friday sale?? I’m never going back to this theater and nobody in my line will either!

Saw the movie A Dogs Journey. Was great. Other than walking into a dark theater all was good

Great movie theater. Very nice seats and there is not a bad seat in the building.

Incredible value. Very comfortable

Went to a Sat am show, early times, SUPER cheap prices, easy to get to, plenty of parking, comfy seats, BUT you could hear the other movies!!!!! Conflicting scene music, conflicting conversations etc. In a sad part of the movie I went to see you could hear the laughing from another scene, in another movie, in another theater!!! If this gets fixed then this place is amazing

Thank you for bringing back assigned seating!

Nice and clean, but could use a bit more than one employee staffing in lobby.

You cant get any better than this. Reclining seats, not over crowded, best prices, clean bathrooms. $19 for new movie for 3 +1candy. How can you go wrong. This is what going to the movies used to be.

Had the theater to ourselves, it was super comfy sitting with our feet kicked up...fully reclining heated seats made the movie experience more home feeling

Better prices than Berkshire mall cinema. Friendly staff. Good popcorn. Free flavoring for the popcorn. Love taking my kids there.

Very nice, clean cinema with two levels of theatres and an available bar for beer and wine. Friendly staff and decent prices with deals on matinees, even their 3D matinees. Seating is comfortable and have electric reclyners in all. Wheelchair accessible seating is also available here. If you are taking young children though maybe bring some ear muffs of sorts as the theatres are smaller and the sound is loud and of great quality.

Affordable tickets with a home town charm. This place has also been recently renovated to have reclining seats and new carpets and paint. The sound and picture are pretty good, although some of the seats are at odd angles to the screen. Still, you cannot go wrong and it doesnt have that corporate America feel to it as many other chain theaters do. We will be coming back again soon!

Great seats almost fell asleep

Cheap tickets and fantastic reclining seats. Only downside is there aren’t many seats per theater so you could end up sharing a love seat with a random person (there are arm rest dividers) and every time I’ve gotten a beer there they only fill about 2/3 of the cup. The manager there is a young snarky guy who really brought down my enjoyment of the experience as well.

Best place to see a movie! Amazing seats, great prices.... Dont recommend anywhere else!

Very good seats are comfortable popcorn is tasty

I loved this theater before Phoenix took over. While ticket prices are still good dont like that management got rid of reserved seats and made the popcorn sizes smaller and more expensive I think they might lose some business to the mall since they still have reserved seating especially for the first week or two after a new movie comes out because reserve seating really helped with that.

They changed owners recently it seems, and there is no longer reserved seating. A little disappointing if you were used to getting to pick your seats already, but otherwise the theater is still one of my favorites. I absolutely love the reclining chairs.

The Beacon Cinema is this areas best film viewing experience, with small, well-designed theaters, large reclining seats and ample aisles. You can order a beer or a wine, stretch out, and enjoy the movie. We always go here for big movies with effects, especially 3D. Highly recommended.

The Theater is very nice and affordable,but the only thing I thought was absolutely awful was the fact they charged me for my infant who was in an infant carrier. My infant clearly wasnt going to the movies to actually enjoy a movie. He didnt take up a seat. He slept in my arms the entire movie. I just was very disappointed that they charged for a baby?

Best theater ever! Kids love it. Parents as well. Large reclining seats, plenty of room. Beer and wine. Easy to sleep through a kids movie if need be. Highly recommended on cold winter day.

Downtown Pittsfield. Creative repurposing of older downtown building and great movie experience complete with recliners.

Theater was clean and air conditioned. Seats are really comfortable.

Very friendly very clean very up to date on new movies

Nice movie place. Dont like the seats as I dont watch from a laying down position. Like my feet to touch the floor. But they have great movie prices. Take my grandson there a lot.

Always love going here. The new seats are amazing, even when you get stuck in the first row which has happened the past 2 times. But still an amazing experience!

Theatre was very nice. Loved the heated seats. Staff was accommodating.

Great independent theater! Love the reclining seats and reserved seating. Decent sound and picture as well as excellent prices.

Local theater. Great seats. Great shows. I like to go later in the week for popular movies like Avengers: Endgame.

Always have a great time here.The BIFF event they had was awesome!I got to see two films that I would not have seen anywhere.It is always clean, comfortable and the sound is terrific there.The staff are courteous and helpful.

The Beacon is a terrific movie theatre and just newly renovated. A great place to enjoy a movie in downtown Pittsfield!

Inexpensive w heated and reclining seats

Nice to relax and enjoy a cold beer while watching a movie

$5 matinee tickets, super comfortable heated seats, and the theater seats half as many as most theaters so its never too crowded.

Its great value for the price. Its visually pleasing. And its clean. Great place for everyone. And its in downtown. A real treasure. Update! Has new recliner seats that are electric! Super big and comfortable. No need to go anywhere else ever again. Prices are still lower than the mall. Id give another star if I could.

I love this movie theatre very local and fair prices on literally everything .

Nice huge seats, and good thing, we arrived 30 mins prior to the show, bought 3 tickets and since you cant select your seats, we were faced either sitting apart, or having our 4yo sit in between us, where the armrest goes up. Really disappointing and frustrating that they took away the pick your seat when you buy. The tech exists, so why not use it?

Now with 5 dollar matinee tickets its hard to pass up going to the movies! Plus the heated and reclined seats! Most comfortable theater Ive been in.

They could lower the prices, but otherwise its really good.

Where I get my meds,really fast service.

Heated seats enjoyable place to see a movie

Great place and relatively cheap.

The only problem was that my seat would not recline. Otherwise everything was fine.

The new management wont let you reserve seats on line after paying a $2.50 fee...seriously? You have to LINE UP AND WAIT to get in the theater even if you pre-purchase tickets!!!! So come early for the privilage of watching ads, Comfy seating, low ticket prices, great staff, clean facility sre plusses. Let me reserve a seat and charge me an extra buck, ok?

Younger staff but friendly amazing seats

Really nice power recline seats however the seats is not ment for larger people and small selection on the candy the beacon is very different now than it was open 9 years. Candy that i prefer is Mike & Ike or Dots. I know this is not a common thing but is there anyway you can make a small display of sour candy since you have a lot of chocolate items so why not make a sure display candy if you did that it would make you different from your local competitors.

Used to be great when it was locally owned. They got rid of the pick your seat options and the move selection has become more blockbuster less Indy movies.

Excellent place to watch a movie in comfort.

Comfortable seats. Nice audio. Friendly staff. Clean. Nuff said.

Reserved seating was removed unfortunately but otherwise the best picture and sound quality in the area.

Best most comfortable reclining heated seats

Friendly staff, comfortable reclining seats with heated seats, no seat reservations but Im fine with that.

Prices are fare, seats and sound are amazing! Only thing I wish they didnt take away since taking over the beacon was the ability to purchase assigned seats.

Saw film in upper level renovated theatre. Big lounge chairs with tons of room to pass in front of and stretch out. Great sound and very comfortable, might induce sleep!!! Confections as in most theatres appear overpriced. Maybe memories from different time??