I dont like to leave bad reviews unless it is absolutely warranted, in this case, it is. I used to like this shop. I stop in sometimes to pick up my basics and have given them a lot of business over the years. But OMG their staff here now is so bad, they are actually mean to customers. This past week I stopped by to pick up a bottle of lubricant and its cap and safety seal was broken when I examined it, when I put it back to take a bottle that was properly sealed and not broken, the girls working there yelled at me and accused me of opening it! I did not! I didnt want to buy a bottle of already opened lube! Who would! I took a bottle with the safety seal in place to the counter and put back the opened bottle. The girls working there shamed me, made me uncomfortable, and yelled at me. The cashier, a girl full of piercings with a bad attitude, was talking trash about me under her breath and would not even give me a bag for my purchase. Awful experience. Never. Going . Back! I agree with others, staff should be fired.