user
Walmart Newcastle
117 Wilton Blvd, New Castle, DE 19720, United States
Appearance

Comments
Em
Review №1

This Walmart is a pretty well stocked store but it is currently undergoing some changes according to employees so items might be moving about. The seasonal section also changes as needed. Currently there are pool items and grill items. There is an ATM and there is fairly clean bathrooms with a small sink on the side for young kids. The self check out moves fast but there isn’t cash back and there is no removable side scanner.

Sk
Review №2

Not bad compared to its former years. Seems like they actually have some form of structure with customer service and security. Coming from a former employee I think thats saying a lot. And I was in and out, bathrooms werent bad. Pretty good experience.

Id
Review №3

Nice people (workers). Just needs to be stocked more. Maybe more security. For theft of the store. I havent had a problem with the customers. I live close so Im there at least 3 times a month. Im usually there during the day havent been there at night. I work in the evenings.

Ed
Review №4

Its nice kinda weird that the groceries and freezers are in the middle of the building.

Pr
Review №5

Awesome customer service and excellent pricesI love the curbside pickup

Br
Review №6

My wife Debbie and I love going to the one on RT. 40, just past 13/40 split. It has much more of a selection, and its bigger. Come on Sam Walmasteinichivitz, PV Walmart sucks. Lahyem

Ph
Review №7

Need a better level of service in this location. All items I came to purchase were supposedly out of stock. Asked no less than 5 employees for help and got nowhere. Found my items at Target in the Christiana shopping ctr. Wont be back.

Ne
Review №8

These 5 stars are for Norman who assisted me with choosing the perfect bike for my height and stylish too! The level of service provided is unparalleled to none. I hope the management team is aware of the top notch service this team member provides daily; I said daily because I’m certain he does this with all his customer interactions.Thank you Norman! I truly appreciate you.

De
Review №9

The dirtier the better and the sales associates with thier natural unprovoked Attitudes, is just Freaking Lovely!! JUST ABSOLUTELY LOVE IT! CAN DEFINATELY KNOW/FEEL THAT YOU HAVENT LEFT THE CASTLE! A LIL PIECE OF HOME SWEET HOME! WOULDNT EVEN THINK OF SHOPPING ANYWHERE ELSE! LOL!!!

Ro
Review №10

Walmart is great. prices great and store is convenient... but if u buy big items they NEVER have bags. ummm..walmart even if u have to use trash bags..stop sending consumers out with no bags for pillows and large items.

Mi
Review №11

Very good experiences. Great selection. This store has improved a lot. Employees are friendly. Get out the quickest by getting there before 9 am.

oC
Review №12

Even during this Pandemic the people at this Walmart are making the best of it. They are polite and playful. The whole childs department played catch with my son with a sanitized football.

Sa
Review №13

Never have problems when visit I find everything I need, store could be bigger enabling sale of vegetables etc.

Vo
Review №14

Idk wether to give this a 2 star or 1 star... But Ive been to plenty of nicer Walmarts, I came in to see what pokemon cards they had stocked only to find the card shelf was no more and was filled with hand sanitizer. And the toys area had little to nothing there either. Very disappointing... Really should keep your pokemon cards stocked up bro. Guess I will have to buy from target or gamestop instead.

Ca
Review №15

Very busy with no social distancing. Shelves where stocked but clearly the shopping was on. Walmart always has a good selection but I was uncomfortable with the number of people and some not wearing masks.

Ma
Review №16

I have all my shopping needs done in one place.

Ja
Review №17

This Wally world is always nasty inside & out. Never anything on shelves. I feel they dont much too it because of location.

Ca
Review №18

They made a mistake on my online order. I went in to rectify the problem. They handled the situation professionally. I was very happy. The manager in charge of the online orders was very helpful. I will order again.

Sh
Review №19

Needs tidy up so you can find things. Many missing items. This Covid thing I guess. Did self check out. Like the quick in and out.

Ja
Review №20

A True Toilet! Disorganized and dirty isles. Also a good chance you will witness a fight or a shoplifting. Stay Away!

Me
Review №21

This Walmart location is great. Most of the staff are friendly and helpful. I had a in-store pickup and returns. I arrived approximately 8:20 am and waited about 15 minutes for someone to assist me in pickup. I then looked around a bit and went to return items I had purchased online. The returns were easy and the agent that assisted me was patient as I returned a half dozen items. I would recommend this location.

Bo
Review №22

Fast fun and friendly shopping experience they have everything that you need

Rh
Review №23

Walmart overall, is great I love it and there employees are great, Dont listen to these Karens and boomers they are great here at Walmart and could never be worse! Great your getting a five star Walmart!:)1

Ha
Review №24

Many products available. Easy access. Clean.

ma
Review №25

The employees are very helpful and they make sure everyone is wearing a mask.

Da
Review №26

Incompetent people work here. I recently placed an online order for a solar powered security light. Since it arrived late, I decided to return it as I had already finished my project with something from Amazon. I started the return online and printed out the receipt and barcode to bring to the store. When I arrived to the customer service desk, I told the representative that Im here to return an online order. She told me that she cant do anything since I already started the online return process. I told her that Im here to drop off the item to complete the return process. She refused to scan the barcode that would complete the return process. Instead, she said somebody will scan it later. I challenged her thought process as I had no evidence of me dropping off the item if she didnt scan it. She refused to scan it and just dropped in inside a bin. I contacted customer service and was informed they needed to scan the barcode I provided. Now Im most likely out $35 since an incompetent worker refused to follow instructions that were provided in the email and return receipt.

De
Review №27

Middletown location nice... nice older people 2 help

Bi
Review №28

Its Walmart... What more can I say?!9ost of the time they come through with that trinket large or small.So yeah, its Walmat!

Am
Review №29

Small outlet with a decent selection of items. Friendly staff and safe area. Only con is not enough food items and clothing options.

Ri
Review №30

All of the great things that Walmart has... And a fantastic atmosphere. I drive over 30 mi to come to this Walmart.

Yo
Review №31

Quite possibly the worse Walmart I’ve ever been in. You can never find anyone to assist you in the store and calling in is even worse (no one answers the phone and then you get disconnected). The shelves are never properly stacked. So sad for the Walmart brand!!

ly
Review №32

The women named Teresa who works in electronics, wA such an amazing help, she went above and beyond with my sprint phone bill explained that i was getting charged entirely to much , explained wut i should be getting charged, gave me proof on top of thst my bill is now half what i was paying. I can mot thank u ou enough for bringing this to my attention especially at this time wen we need every single cent.

Br
Review №33

Always has what I need. One stop shopping.

Pa
Review №34

I like walmart a lot. It is always packed which isnt negative against Walmart but it is the truth overall like the place a ton and am there at least once a week or every other week

Al
Review №35

WOW! Walmart has sure changed. Only 2 regizyers operated by humans. The rest are now labeled scan & go. Im not sure if its good or bad. Good for me because I didnt have to wait in line .... But what happened to all the employees and their jobs? Things that make ya go hmmmmm??

Te
Review №36

Horrible service. Being told the gov wants me to use a credit card or wait in one of two registers out of thirtyfive. Socialism at it best manager was rude

!
Review №37

The store was clean and pretty well stocked with food. The associates were friendly and helpful. Ive hone there other times as well and the associates have almost always been friendly, nice and helpful. This is the Delaware location in New Castle that Im referring to.

Ta
Review №38

I honestly feel like this may be one of the worst Walmarts in delaware. It is a hit or miss with helpful staff and they seem to run out of things very often. The self check out isnt bad, they seem to be trying harder withstocking. You will see a lot of staff, they use to sanitize shopping carts now they just leave the disinfectant and paper towel out for customers to grab.

Ed
Review №39

Good stuff did not find exactly what I wanted tho

Je
Review №40

One stop shopping. They always have everything I need. But there are never enough checkout lanes open and checkout lines are long.

To
Review №41

They have added tons of new products in their list. I also love their self checkout.

R.
Review №42

I dont know why I ever came back to to this god forsaken Walmart. Terrible customer service. Barely ever stocked. You can tell that they they serve people who have EXTRAORDINARILY LOW standards of quality and customer service. Hence the stark difference between this Walmarr and the one on Middletown DE. This place is terrible. This is literally the only place that i Ever use self check out it woyld be better off if it had NO employees than the ones who work there now.

Re
Review №43

They got what u need. But its gonna b limited amount. But during this pandemic. We are thankful for all that we get.

Es
Review №44

Walmart was terrible , poor customer service, not found item seen on-line, item was supposed to be in store , failure to find item

Fr
Review №45

Await to get in, but it was good once I got in

Ka
Review №46

I feel SO disrespected by these employees. They don’t want to be bothered to literally do their job. “Pinkey” or “Pinkee” made me especially uncomfortable and has no regard for the people she comes across everyday. I love Walmart.. I will never again give my money to a disgusting, judge mental establishment ever again.

Ch
Review №47

Good and organized . The manager there is really helpful. He look like a worker the way he work there . But he note every one and helping everyone i forget his name . But store is well organized

Sh
Review №48

Lines be long but they move pretty fast

Gr
Review №49

Its in a very good area and its quick and easy

Ri
Review №50

Great service great store low prices every thing you need is there I love it

Vi
Review №51

An adventure but great staff

Si
Review №52

Very quick and had everything we needed

De
Review №53

This only taking cards is ridiculous. Then you have 2 cash lanes with very slow workers, and I understand everyone needs to work. News flash, old and poor people keep change

Ta
Review №54

The store was extremely crowded and while in line people were not social distancing. Unfortunately there were not any employees monitoring the crowd control.

Lo
Review №55

Wow what has happened to this Walmart. Nothing in store shelves empty no sodas no frozen food all empty. Dont waste your time.

Ti
Review №56

Its always ahead of Miss when we go to Walmart sometimes youre able to get the things that you need but recently and I honestly have no idea if its because of the pandemic or not but theres never anything available they closed early so they can sanitize and restock their shelves but the next day theres never anything there and the store is always dirty in a mess. Usually the people who work there are extremely sweet and nice which is always good thing

Or
Review №57

Hate this walmart! It use to be real nice. Now I go down to the Middletown one. The employees there are courteous and willing to go above and beyond. Never coming here again.

Cu
Review №58

I brought a router from Walmart and when I got home I found out that it was used even though they sold it as new. Also Walmart offered me no type of compensation and the Manager was unconcerned and rude. I also had to go to 3 different Walmarts because none of them had what I needed. I guess the customer is no longer in charge of how they are treated and their hard earned money aint sugar honey ice tea as far as Walmart is concerned. F-Walmart and I will NEVER shop there again. PS this was the store in New Castle Delaware on rt 40. 10/03/2020.

Ke
Review №59

Prefer the one on Wilton Boulevard. Staff is so much better. The one in Centerville, the staff are UNPROFESSIONAL. ESPECIALLY The female in ELECTRONIC.

Tj
Review №60

All these people need jobs yet they always have the same 2 ladies working register!!!!! then the self check is horrible you get in line ring ya stuff up then it may say cash or card only when they can take 2 seconds out the day a label which register is which Im shopping here leas And less Bring back real cashier company has tha money

He
Review №61

This Walmart has some staff there that really understand customer service. I know their job is difficult. However, to keep a smile on your face , like the person who helped me, is so refreshing to witness.

Sc
Review №62

This Walmart is seemingly always crowded no matter what time I go, what day of the week, or what time of the year it is. Also the parking lot is one of the scariest places to drive or walk, zero respect on either side of the situation.

Da
Review №63

This is one of the most bizarre Walmarts Ive ever been to. The entrance is directly in front of womens apparel, which is disorienting when youre used to walking into the produce section--of which this Walmart location is void of. Yes--truly--this Walmart does not have fresh produce, ground beef and chicken, or a deli counter. This lack thwarted my entire grocery trip, and left me wondering what the purpose of this Walmart really was.

He
Review №64

Clean and well organized store. Customer service representative are very courteous.

Ga
Review №65

Give Wal-Mart some props they have really stepped up their game on merchandise . Store associates are great .

Jo
Review №66

Prices corner Walmart needs help unprofessional laziness no manners no home training dress any kind of way when the people are stealing they look the other way when people are not stealing they got a whole lot to say I dont go there too often either I go to one in Maryland super Walmart professional clean helpful show you if you miss the place the products at well talk to you even this coronavirus they will say something to you good evening good afternoon how was your day thats professional

Sa
Review №67

Nice and clean . Very good staff

Sh
Review №68

Lots of out of stocks and very messy. Things are everywhere!

Ch
Review №69

This store is never really stocked well. The limited associates that are there are usually more nasty than anything. Its almost like they are doing the customers a favor by helping.

Co
Review №70

Better customer service, also needs upgrade to store structure

Ve
Review №71

Easy out on this day at this Walmart on Wilton Blvd

Te
Review №72

I love this walmart. We go there once a week

ma
Review №73

Easy shopping and free delivery nice place to shop

Ja
Review №74

Thats a great place to find everything from food to close pet supplies electronics...

ja
Review №75

I hate shopping at Walmart the shelfs are not ever organized prices are never right and the people working are never around when you need them

Aa
Review №76

I love the roll back prices

La
Review №77

I enjoy going to Wal-Mart. There prices and products are always on piint. They always have what I need. I was very please to purchase face mask for my grandchildren while I was picking them up some uniforms.

In
Review №78

Its big, and in early hours shelves are full and its not too busy!

Ra
Review №79

Wal-Mart has a number one default, theres never an employee on the floor available for customers questions of merchandise availability or general questions....

St
Review №80

Ok, need more cashiers with upcoming holidays and black Friday shoppers

Da
Review №81

A very convenient place to shop with great prices.

Ke
Review №82

All time favorite place to shop but hate the service every time

fe
Review №83

Sometimes its there sometimes is not just like life

Da
Review №84

Very nice people and great selection of products

Vi
Review №85

I love walmart but the one on centerville rd is the best

Co
Review №86

Crowded messy store. Hassle purchasing sporting goods items. Check out to complaining cashier or self checkout confusion cash/charge. Visit only if I must!

He
Review №87

On this day I went to wal mart to use the donate your phone for cash machine which in my eyes is a total rip off. The rating actually goes for Walmart itself

La
Review №88

I found what I needed and staff were helpful.Mt. Man

Da
Review №89

Now I know why lions eat there young !

Mi
Review №90

I avoid Walmart as a general rule, but this one deserves special recognition. The place FEELS dirty. And it always - no matter when you go there - looks like theyre recovering from a riot the evening before. Stock is spotty at best, and the store looks generally unkept.Not the best as Walmarts go, and thats not saying much to start. But, since the corporation is SO huge, I doubt my little review will do anything to move the needle toward any meaningful reform.All I can say is - try to support your local shops. There are some really great ones around that are cleaner and friendlier than this Walmart.

Mi
Review №91

Great prices and a pretty good selection. Ordering online works really well too

Ri
Review №92

They service was very professional and I was able to obtain everything I needed

Ch
Review №93

Its clean. I always find what Im looking for. Just wish it was super

A.
Review №94

The prices are unbeatable, however some walmarts are built in trashy areas.

An
Review №95

Nice clean, in stock Walmart. I usually go to the one on Centerville Rd but I think Ill start making the trip to this one. The associates are much nicer here too.

Cl
Review №96

Best prices. Where Im staying its walking distance and has everything I need. I love the clothes!

Ad
Review №97

Worst customer service experience, I have been trying to get a hold of someone at this Walmart for 2 days and can not get through to any line. Was on hold for 25 minutes today then they hung up on me. Really terrible customer service if I could give 0 stars I would.

Al
Review №98

Provides professional taxi service at affordable rates, super punctual on time, clean sienna van

Jo
Review №99

This the hood Walmart ya heard, lol

Je
Review №100

I will no longer being shopping at any walmart until they learn how to have respect for there customers.

Information
1 Photos
100 Comments
4.5 Rating
  • Address:117 Wilton Blvd, New Castle, DE 19720, United States
  • Site:http://walmart.com/
  • Phone:+1 302-324-0900
Categories
  • Museum
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Good for kids:Yes
  • Restaurant:No
Similar organizations