We had an account with them for about 3 years. The last 3 orders where late arriving via UPS. They credited us for the minimal losses we had on the 1st 2 orders but I could tell that they were not happy about it. The final order arrived 2 days late (3 days in the boxes). All the fish were DOA as one would expect and they tried to only refund us for a third of what we paid. I tried to work it out with our rep but we were ignored which forced me to file a credit card dispute.They told the processor that I didnt email them photos of all the dead fish and I wasnt in communication with them and they tried to reverse the charges back to their bank. This was easy to refute because I had all the email evidence (multiple emails) I needed to prove otherwise.The credit card company ruled in our favor and then they didnt even apologize for their apathetic approach to our requests and the dishonest claims they made to the credit card company. There are plenty of other fish in the sea Quality Marine and we are very happy buying from your biggest competitor. This has cost you a lot more than 1 customer, I can promise you that.

Most of you may not know but I am a wannabe Mermaid. While this aquarium doesnt make me want to flip my fins like Monterey Bay Aquarium does. It does work for a quick Mermaid fix.

I had a blast here while I was on Vaca from Seattle and the staff was very friendley. Have to say one of the coolest Aquariums I been too. Defent recommend :)

I like this place better than the Monterrey Bay Aquarium. I know, its total blasphemy, but I can handle Georgians better than I can handle screaming 3 year olds, and while the Aquarium of the Bay is packed full of the former, Monterrey Bay Aquarium is packed full of the latter.

Wont quit emailing after over 20 attempts to get taken off list.

I have been a customer of quality marine for years. They are hands down one of the best wholesalers around. Their quality and selection are unmatched. Every coral I buy from quality is in excellent health. My sales Reps Robert and Ryan are excellent and always help me with anything I need. If your a retail LFS I highly recommend QM their stuff is top notch and they are the most honest business in the industry. They have scanners so you know exactly what the pricing is for each item your looking at no one else does that.

Not a very welcoming place. big attitude problem for what, i dont know

They are the best. We have been using Quality Marine for years. They are the highest quality fish distributor in the business.

Great place for quality , prices are high but u get what u pay for !!

Such bad attitude from the sales manager Robert. I am customer from other wholesale places next to this place; I happened to Google and walked in. Then I filled out application form, provided my reseller permit, and was told I need another identification like Yelp advertising to show them. Maybe I looked young to this guy Robert as we all Asians are, but this company should be less racially discriminated against Asians. I walked out of the door after driving here for an hour and half. Will never recommend them to anyone.

Wholesale seller, marine tropical fish

Thx