First, I will say that my boys play basketball and soccer through Turner Recreation, and they love their teams and coaches. Weve had wonderful experiences in regards to their youth sports program. This summer we decided to send our two boys to the summer childcare program, and it was HORRIBLE! Do NOT send your children to the summer program at Turner Recreation if you want them to be safe.Heres our recent experience:My 7-year-old is attending summer school this year and TRC advertised a special program that worked in conjunction with summer school. Upon receiving the field trip schedule, I noticed that TRC would be leaving early once a week for field trips. So I questioned the procedure for the summer school children, and the staff member could not answer. She said that she would ask her supervisor and let me know -- never got that answer from her.The day that summer school started, I spoke with a director to confirm that they knew my son would be arriving later and someone would be there to get him off the bus. She assured me, took down his name, and sent a text to all the staff. I asked again about the early field trip. She assured me that he would be fine and someone would be there to take care of the summer school children. That night I found out he got lost on the bus, but everything was closed, so I decide to only send him to TRC the next day until I can figure out what happened with the bus.I asked the director the next day if a staff member was out there to meet the bus and count the children as they got off. I was told that there was, but they never know how many children to expect. I told her that I had specifically spoken with a staff member and given them my sons name so that they would make sure he made it off the bus, and I was told that it is the bus companys fault that they drove off without making sure my son was dropped off. No one at TRC knew that he was missing until the bus driver figured out that he had missed his stop. Now how can TRC not know that my son didnt show up and was missing when I had spoken directly to a director only four hours prior? Even if you dont know how many kids are coming off the bus, you were specifically told to look for my child and ensure his arrival. Furthermore, why was I not notified the minute my son was missing, found, or even when my husband picked them up for the day?!The director did apologize for 1) losing my child on the bus, 2) not notifying me that they lost my child, and 3) for her staff member giving me incorrect information regarding the early field trips. However, when asked whether or not she had spoken with the other director about the wrong information, I was told that she hadnt had time yet. Now mind you, I had spoken to the director about the issue almost 5 hours earlier at this point, and she still had not talked with the director that was giving out wrong information. I get that people are busy, but how many other summer school families got wrong information? There was an early field trip that day. Why would she not immediately go ask the other director how many other parents received the wrong information so that she could possibly try to prevent children showing up later that day with no one to watch them?!Again, if you want your child to be safe, DO NOT send them to the TRC summer program. They are disorganized and have no idea how many children they are supposed to be watching -- which is a problem when youre taking children around town on field trips. It will only be a matter of time before a child is left somewhere; just dont expect to be notified when they lose your child.