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Aquarium Adventure
11 Golf Center suite a, Hoffman Estates, IL 60169, United States
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Ro
Review №1

Amazing selection of fish, plants and products! I love going here even just to look around. The fish are so beautiful and large and healthy. The aquariums used to even just showcase plants are amazing and the architecture of a lot of them is fascinating. If I got an Uber to take me anywhere, I’d go here. I could spend all day at this store. If you have any size aquarium, even just to get a betta fish, you need to go here. I do wish their prices were listed on the website though but at least they list their fish and plants.

St
Review №2

So much fun things for kids to look at! Everything is very clean and customer service is always friendly. They have a huge variety of fish all sizes. From beginner to expert. Lots of small reptiles and tarantulas also.

Jo
Review №3

Tropical fish all died in a week.I bought a silver arrowana and some rams. After a week, they all had died.Ive been in the hobby for 30 plus years and my father used to own a tropical fish store.The fish here are not healthy. Im out $100. Ill go back but will not buy fish again.

Da
Review №4

I have been going here for years. Unfortunately I will not be returning after my last experience. The employees would rather chit chat than help customers. I asked for help and I was ignored. And then given an attitude. Totally incredible. Management needs to work on the customer service. Because it is at an all time low. I was there to spend hundreds of dollars, not just to look. I DO NOT RECOMMEND THIS COMPANY. Shop elsewhere.

Av
Review №5

The customer service here in the fish section was very disappointing. During our first trip, we went to buy a new tank. The store associates refused to help us, even when we asked for assistance. We asked the girl behind the desk and she looked my dad up and down and just turned around and started talking to a friend. We walked out, and they lost a $500 sale because we went to Pet Smart instead. We gave them another chance when we went for fish the next day. The young man who that helped us was very clearly irritated with our questions. He was also very condescending and rude. I apologized and thanked him. He did not respond. When he finished helping us, he beelined to another associate (the same girl who ignored us the day before) and started blatantly talking about us. For them to treat my dad like this on fathers day was very wrong. We were nice, we didnt say anything mean. I work in retail and worked at mcdonalds for 3 years and understand the day to day can he tough. But it was just unacceptable the way we were treated. I am not one to give bad reviews, never have been never will be. If you look at my google reviews youll notice almost all of them are great reviews. Even on places that were just average I typically give 5 stars. But the way we were treated was so blatantly rude that I cant. I would not recommend this store to anyone.. The only bright side was the cashier in front was helpful and polite.I dont know if its because of our race or because they were just being rude but we felt very racially profiled and very disappointed.After years of shopping here we wont be returning.

Ru
Review №6

The guy who helped was great and knew what he was talking about, Ill be buying from here for now on. My wife loves her blue sapphires.

Al
Review №7

I wouldnt buy a majority of the pets I see here. A lot of them seem incredibly depressed no matter how many times I come in.

Su
Review №8

Huge selection of aquarium supplies and accessories! Great supplies of drift wood pieces

be
Review №9

Bought many crickets and other foods for my 9 pets! great place friendly workers! i even bought my pac man frog here, he is very healthy!

We
Review №10

The prices here are so high they are boarderline insulting. Almost doubled from other shops and the internet.Not a single employee approached me to see if I needed assistance. All employees were too busy having conversations with each other and would not be bothered to help.1 star would not recommend.

Ke
Review №11

Ridicules policy. The fish died within 48hrs. I called and informed. I told i want to get replacement, but manager tokd they dont have it in stock. Now the store manager is saying i have to bring dead fish within the 7 days get store credit and again come after 2-3 weeks and get new fish when they have in stock. Its 1hr drive one way. I requested him if i can come after 2 weeks ( anyway fish body is in freezer). But he said not possible. Its it ridicules. As if someone will lie just for $4 fish.

Ka
Review №12

They have a nice selection and average to high prices. I have had problems from time to time on fish dying within 2-3 days in tank. I am not a novice and my tanks are healthy so ...

Ro
Review №13

We were very disappointed with the customer service here. Our first trip, we went to buy a new tank. The store associates refused to help us, even when we asked for assistance. We walked out, they lost a sale. We gave them another chance when we went for fish. The young man who assisted was clearly irritated with our questions. EXTREMELY condescending. I apologized and thanked him. He did not respond. When he finished helping us, he beelined to another associate and started blatantly talking about us. I would not recommend this store to anyone. . The cashier in front was helpful and polite.

Ch
Review №14

We have been shopping at this pet slash aquarium store since it first opened. They do have a great selection of salt water animals for the beginner reef tank enthusiast. I dont do fresh water tanks but the selection for that is huge as well. Its really a fun place to take the kids, you could spend hours there between the two sides. I personally have a problem with all the puppies as there are so many shelter dogs that need homes.We got all the supplies to make a sweet hermit crab tank with a few crabs that we bought from there.

Mi
Review №15

This is the Fish and Reptile section of Petland. Great selection of fish and tanks. Check it out

Se
Review №16

I went in to a buy a fish, but the employees were more concerned with sweeping the floors than selling fish. So, I left and went to petsmart.

Ma
Review №17

I usually get all my fish and supplies here. Helpful staff and very knowledgeable.

Ka
Review №18

Had wait for a while to get help, but it was worth it, the young man who helped me was great!

Gr
Review №19

Best place for all your aquarium needs.

Ji
Review №20

This place is amazing!!! If you cant find what your looking for here it doesnt exist.

Ae
Review №21

Great place for plants and natural aquarium deco. Sales happen pretty frequently. My favorite fish store by far.

Ja
Review №22

The employee just ignore you when you ask them for help and they wont let you buy the fish that you wanted to buy they just leave and doesnt care. Thats why Im giving them 1 star because of the employee bad attitude and poor service.

Ty
Review №23

I have been to a lot of fish stores. This one is the best Ive ever been to. There are so many fish here and so many display tanks. Plenty of options for hardscape. They also have so many plants. It is my favorite store in the Chicago area. I will definitely come back and buy more plants and check out their fish. If you can make it to the store I would check it out.

De
Review №24

This is the best place to get things for your pond or indoor fish tank. My grand baby loooves her turtle

Je
Review №25

This place has awesome displays and a huge selection compared to other nearby stores, but you pay a BIG premium to shop here. Prices are 3-4 times more than Petco/Petsmart. Some of the staff is friendly and some are not. I haven’t encountered any who seem especially knowledgable.

An
Review №26

They don’t honor their own prices. Picked a driftwood with a price tag of $12, and they started arguing that it was wrong and they tried to charge me close to $60. The worst part was that the manager said it was my fault that the tag said $12.They have a large variety of fish, I will give them that. But when you get one, you better hope it survives. Most of their fish die on the second, or third, day, and then you can’t rerun them. I had one fish die on my while I was still shopping at their store. Good thing I checked on them before reaching the register. And the prices are outrageous.

No
Review №27

I honestly dont know what others are talking about staff being rude or inattentive. I have gone quite a few times to pick up fish, snails, shrimp, aquascaping materials and every time the staff that helped us was super chatty and nice. Asking about my tank, giving suggestions, and telling me about their tanks at home. Yes fish here are going to be slightly more expensive than Petsmart but the quality and selection are unmatched. To all the Karens out there, you only get the respect that you give. I really cannot believe that someone nicely went up to an employee and asked for help only to be ignored. They are always attentive to me, but who knows? Maybe its because I treat them like people.

Do
Review №28

Beautiful place, gorgeous animals... Unfriendly pushy staff and their prices are INSANELY EXPENSIVE!!!!!! If prices were more in line with NORMAL prices, and their staff werent jerks theyd get 5 stars. But $19.99 for one guppy? Rediculous

Lu
Review №29

I come to this place all the time with my wife. We love seeing all the dogs, cats, fish, spiders and every other animal they have. They have a huge variety. I recently bought a baby bearded dragon. He is very healthy. Has all his toes and his tail wasnt bit either. Aquarium Adventure also has Dubai Roaches which are perfect for the dragons and arent as easily able to find. Places like Petco that weve checked didnt have them. If I ever would consider buying another animal Id consider this place first. The staff is also pretty knowledgable of the animals they have.

We
Review №30

Wow!! Awesome!!!! Amazing selection of fish and accessories. Helpful staff

Jo
Review №31

Picked up an aquarium stand. Prices seem fair for a physical store, and the employees were great.

Ma
Review №32

48hrs fish guarantee...been having fish for 10yrs salt and fresh, Tried 3 times here for freshwater fish, every time the fish I get from here 80% if not 100% die inexplicably. They have a great selection here, and a wonderful pet store, just don’t know how or why the fish won’t stay alive from that store...? Any other store my fish all stay alive. Just my honest feedback.

Ty
Review №33

I went to buy water and it can full of rocks even though before I came I cleaned all the buckets out and they where claming I lied for free water

I
Review №34

Bought a Asian forest scorpion sold as a emperor scorpion. I’ve looked it up online from other stores and there’s a price difference. So I payed or something that I didn’t get. Should’ve informed myself a bit more but they should be able to tell it wasn’t. It died a few weeks later.

Vi
Review №35

A one stop shop, helpful knowledgeable staff, clean and cool tanks. I buy a lot of fish n aquarium supplies here. My fav aquarium shop near me.

ia
Review №36

They have great selection and prices are cheap! I am coming back for that 210g

Ma
Review №37

You can find your favorite pet here. Its really amazing place!

Ul
Review №38

Great variety of products. Might be too pricey compared to other places.

Do
Review №39

I LOVE this place!!! Great selection of fish, both Saltwater and Freshwater. Also, one of the best selections of aquatic plants, already submerged. And if that was not enough, very nice supply of aquariums for sale with everything you will need to get your new aquarium up and running.

Jo
Review №40

Best aquarium store around

Ro
Review №41

Very helpful, well informed staff. Bought four fish a few days ago, all are doing well, and I got them for a great deal too (currently 35% off all fish). They stopped me from making a potentially deadly mistake in my community tank, and I’m very grateful for that. Sadly it’s kind of far from me so I can’t go there too often, but it’s definitely my favorite aquarium store in the area.

Ig
Review №42

Theres wide variety of everything you can imagine fish/pet related

Bi
Review №43

COSTLY COSTLY AND COSTLY comparing to other smaller stores.

ta
Review №44

There was a very large assortment of fresh and salt water fish. The tanks were clean, and a very friendly staff. The show tanks were beautiful.

Ca
Review №45

Lots of variety but several clearly ill fish struggling swim upright

Da
Review №46

Place looks nice but extremely overpriced. The fish that cost here $12 you can buy at petco for $3.50 (just an example). Staff not always nice.Couple times after I bought some fish they just can’t survive more then couple days (most of them).

bu
Review №47

They have really nice employees and really cool fish

Ti
Review №48

All of these fish are either sick, or dead. I am disgusted at the lack of care this place has for these fish. It is truly sad to come to these places and see these beautiful creatures who were either plucked from their natural habitat, or were born into this environment are not treated well. All lives are precious, but not here I suppose. Also, the dogs they have here were closed in a small cage, desperate to be played with, or even just pet for a minute. Instead, however, they lie in their own feces, looking like the dogs in those ASPCA commercials. I walked into this store open minded, and left depressed.

Er
Review №49

What are the best fish selections in the local area

Ki
Review №50

Usually a good variety of marine life to choose from, but a bit pricey. Staff is very knowledgeable.

An
Review №51

Ever since I got into the fishkeeping hobby 3 years ago, Aquarium Adventure has been my go-to stop for everything fish, reptile and amphibian. With friendly staff, a vast selection of just about everythinh fish (both freshwater and marine), coral, turtles, tarantulas, snakes, you name it, Aquarium Adventure has it. The prices are fair for the quality this place privides. Up until today, Ive only ever had freshwater tanks, and Im quite experienced at them. However, recently I was sort of forced into being given a marine fish - the day before I left for Portland. I threw the poor dude in a 5 gallon I had just around, got a filter with same day shipping, and put in the filter, heater, salt and bacteria that was given to me. I knew this was not enough and worried about my new tank all week in Portland. The day after I got back, I came straight to Aquarium Adventure with a 100$ gift card and no idea what I was looking for. I was approached by John (GIVE THIS MAN A RAISE) who was incredibly friendly and informative about marine tanks. John showed me what Im been doing wrong (a considerable amount) and what I have to fix to get right. Spencer also helped me make decisions based on my budget which was super helpful (thanks guys!) When I get some more money Im coming back to get some more for this tank. Thanks so much for all you do here guys. Keep it up! If youre not sure about something, ASK! Your pets health matters to them and they will make sure they live a great life!

Mo
Review №52

I just bought a tiny axolotl from the Hoffman Estates location. These babies were way too small to be sold. I rescued her because she had no arms and only one leg and was lying at the bottom of the tank. Anyone that has axolotls, knows that when they are this young they cannot be housed together because they bite at anything they see... causing basically cannibalism. They are just going on instinct. A baby axolotl needs to be at least 3 months old to sell. These babies are way younger than that. Anyway I know this because I have raised 6 axolotls... now this baby is sick and about to die. I’ve done everything I can for her but idk what else to do. I’m heartbroken. DO NOT BUY AXOLOTLS FROM THIS PLACE!! They are not ready to be housed by the public.... shame on you Aquarium Adventure... shame on you.

Ma
Review №53

The best fish with the highest prices

Es
Review №54

They’ve Really went down on quality, both on fish and on help with knowledge. I had better luck getting information on planted tanks from the other stores near them

De
Review №55

Sad to see saltwater fish starving to death inside tanks in a fish store. Especially the wild caught fish like the yellow tangs that readily eat easy foods like nori algae.

An
Review №56

One of the largest selections around for most of your aquarium needs plus a number of massive display tanks. I normally like to check the aquatic plant selection and am rarely disappointed.

Ni
Review №57

Enormous selection of both salt and freshwater fish. Plus everything youll need for the hobby. Including live aquatic plants. A bit pricey though, otherwise it would have been 5 stars.

vi
Review №58

Leland is an extremely rude and unprofessional Acting manager refused to sell a fish cause apparently he is more knowledgeable then everyone in the fish hobby. Ive been I. the hobby for over 12yrs and never had any issues with any of my tanks. they have a fish in a roughly 30 gallon tank and says my 90 gallon is too small for that fish. Do not shop here unless you are willing to be treated like you dont know what you are talking about

Br
Review №59

I must say I love this store dearly and the staff are so incredibly helpful, patient, personable and knowledgeable but the last two batches of fish, (spaced out at least a month and a half if not two from each other) have introduced sickness and now even parasites to my tank. I now have anchor worms in my tank and I fear I will lose all my fish because of the harsh chemicals Ive so far researched needing to use to rid the tank of the infestation and also not to mention that I will have to physically remove the worms myself. Now once again, I have nothing bad to say about this location/business but I can say that it seems like you might be a bit under staffed lately and being in the retail industry myself I understand wholeheartedly but to all new comers or little under a year old hobbyists like myself I cant stress the importance of quarantining before introducing new fish to your tank. Ive got to set up five different hospital tanks now and figure out how to rid my existing tank of the infestation now and it is ultimately my fault because this should be the practice of any dedicated fish owner but we all know the excitement of a new fish. I also have two fry that I have been unable to retrieve in my tank still...Goodness. But my first experience of returning once I had my first batch of very ill fish the staff was incredibly helpful. I had a girl who, although she didnt know the answer to my question, was able to get the answer from her manager (I believe) while the store was incredibly busy. The fish suffering the same same ailment in their tanks were ensured to me that they would be promptly removed and treated correctly. A+ on customer service/assistance and a shout out to all of you hard workers there! Just leaving this comment to stress how important it is to not introduce your fish too early and its a rule Ive overlooked myself four times now, only twice have ended badly for me. This is something that is not the fault of the aquarium store as they have so many little ones to keep track of and so many new shipments weekly if not biweekly, this is on the owner/purchaser of the fish. Were responsible for these little guys and all life is to be treasured :)

J
Review №60

Leeland is the man to see about all things fish and reptiles. An absolute expert in his field. Very thankful he works here. I have a peaceful and lively aquarium because we followed his advice.

Ad
Review №61

By far one of the best fish stores I have ever gone to. A MASSIVE collection of different freshwater and saltwater fish. I happened to go there during one of their sales, and even with all the workers being very busy, I had quite a few of them still check on me amidst helping someone else.

De
Review №62

Like most pet store this one is unic in it own way they have salt water fish including corals snails crabs and more, also fresh water fish including dwarf shrimp, reptiles, dogs, cats and birds you make your choice on what you like. Well if not sure and have questions about product or how to take care of fish or corals, just call them and they will help you out.

ba
Review №63

Awesome place to come to and see their selection of fish and all the staff are super nice and friendly. Thats why I drive all the way from the city to here

Ma
Review №64

Nice selection of tropical fish and saltwater fish. The staff is friendly and helpful. Their prices are kinda high, but if you want a much better selection (than say Petsmart) this is where you should go.

Jo
Review №65

Prompt and friendly service.

Ma
Review №66

Nice place to take kids

Mo
Review №67

Great selection for just about every pet you can think of. Prices are reasonable too.

He
Review №68

I love going to this store for my aquarium needs. But what bothers me is that employees will walk past you chatting and laughing together and not ask you if you need anything . We watched some yesterday and I had to confront a young man and ask him would he please help us because hed walked past us three times and wouldnt speak or make eye contact as we stood in front of a tank waiting. It was over half an hour of being ignored before my frustration came out. I work with the public and know that speaking, eye contact and offering assistance is a top priority in making your customers feel appreciated.

Da
Review №69

HORRIBLE customer service I was treated like garbage and like helping me out with what I needed to find was a huge ordeal! Staff was unfriendly and had 0 knowledge. I had to find it myself. Customer service desk was rude and to busy to help mind you maybe a total of 10 people were in the store . Tanks and store are far from clean and hygiene of store is poor . I would not recommend this place ! Multiple visits with the same terrible service

To
Review №70

Understaffed, poor service and questionable knowledge. Lower quality fish.

Jo
Review №71

Get fish store with wonderful staff that are always happy to help.

Le
Review №72

Great place to get very cool and new fish.

Al
Review №73

All the employees are very nice. It’s a beautiful place however, one of their employees were very rude when I asked them a question. I’m not giving the store a one star, I’m giving the employee a one star for his bad customer service.

Ed
Review №74

Stay away just a cool place to visit but not to buy

Ry
Review №75

Im in between on this fish store, they do have a huge selection of salt and freshwater fish plus a ton of freshwater plants. In my opinion the coral selection is a bit slim and on the pricey side, the staff seems more interested in making a sale then educating customers but this is a business not an education center

Mi
Review №76

Very rude staff including the manager. Advised that one of his staff members was very rude and disrespectful in the manner he spoke to us in, and when the manager was made aware he said theres nothing he could do about it because they were not staffed accordingly. Id give them a negative 5 if possible manager was not professional and also covered up for his employee who was rude.

Ti
Review №77

Best assortment of Aquarium supplies in Chicagoland hands down !!

Na
Review №78

You can see and pet different animals. Kids love it

Ru
Review №79

Friendly staff big selection

Br
Review №80

Will not come back. Bought 10 fish, one didnt make it the first night. Brought it back to get a new one along with the water sample. Said my nitrates are off the charts. I increase the frequency in which I do a water change and bought my own test strips. Ive been changing the water more than once a week for 4 weeks, tested it, it tested fine. All the other fish are still alive. Bring a water sample again to get my fish replaced, they again say the nitrates are off the charts and anything in that tank will instantly die. As I said, I tested it myself to know when it would be OK to introduce more fish since I really care about animals and dont want to ever harm any. All the colors on the test strip were in the acceptable ranges when compared to the information on the test kit. They still tried to tell me it was extremely unsafe. Either they are lying to me or are completely incompetent, so I am taking my business elsewhere

Ka
Review №81

I was looking for African Cichlids and stopped at this store. Many of the larger cichlids were in poor shape, diseased, dark-colored, wasting away. Poor fish! I hope someone at the store will care enough to treat these fish and relieve their suffering.

Jo
Review №82

Very nice staff and knowledgeable. As a first time fish purchaser, they were very helpful and patient with my 11 y. o. son and me.

Jo
Review №83

Their Crickets taste the best

Sh
Review №84

Very hepufully as first time pet owner

AJ
Review №85

Nough said. Leland the guys the best, awesome dude, big help.

Pa
Review №86

Spoke with Leland today about saltwater concerns. He really took his time to explain and ask me of what my issues were. Thank You

Ke
Review №87

The only problem I have with this place is I run in for food and it takes me an hour to get out because there is so much cool stuff to look at!!!

Mi
Review №88

My #1 go to for all my aquarium needs. They usually have everything Im looking for.

Pe
Review №89

Staff is hit or miss too be honest. They keep their tanks clean from what I have noticed and most times the fish look healthy. With that many tanks and fish, ick and other diseases are normal. The staff is most knowledgeable and helpful.

ry
Review №90

Selection here is fantastic...they have almost everything. Cost is a bit high though. Fish cost is average but supplies and especially table are a bit high.

La
Review №91

By far the best freshwater selection I have seen. They have all you aquarium needs. Who ever is running this place must be an aquarium guru. I felt like I was in a mico Shedd Aquarium. I was there Saturday 07/13 and was helped by a young man, my receipt say name is Ismael. This person was very helpful and very forthcoming with knowledge in a very kind way. Fish are a bit pricey if you dont join fish club. But fish look really heathy. Even though is a 45 min to an hour drive for me, I will be back. So Im in the club.

Ja
Review №92

My favorite fish store. Knowledgeable and friendly staff

Dm
Review №93

They do get busy and you might have to wait to get assistance BUT they have knowledgeable staff and a great selection of healthy fish. There is really no comparison between here and a place like PetSmart

ch
Review №94

One of my favorite fish stores. Most staff is very intune w/ species and care tips!

Jo
Review №95

BUYER BEWARE!Ive been loyal customer for 11 years. I purchased my 110 gallon setup from here along with numerous fish and supplies...I just purchased filter for 300$ to find out that Petco and petsmart have it for 50$ less in store.Talked to someone over the phone and they do not price match. He said the big-box stores will have better deals than us.I thought I was doing the right thing by shopping and supporting local business, but they leave me no choice but to shop around online or at Petco and petsmart. Even tho Ive spent thousands of dollars with them(which they can verify with their membership bologna they always try and sell you)it doesnt matter to them.

Er
Review №96

Been going here for years and the staff are always so helpful.

Ca
Review №97

Huge selection of fish with relatively cheap live plants tank. Also sells many reptiles, and tarantulas. Idk if the dogs are from puppy mills or not though.

Ji
Review №98

Nice place but I thought their prices were high.

Ab
Review №99

Employees are very helpful and will answer any questions you have, excellent customer service as well! Perfect place for all your aquarium needs! They literally have everything.

Al
Review №100

Employees dont really help you out! Mangers/ leads try to avoid you when they see you need help. Only thing I like is that they have reasonable prices.

Information
100 Photos
100 Comments
4.1 Rating
  • Address:11 Golf Center suite a, Hoffman Estates, IL 60169, United States
  • Site:https://aqach.com/
  • Phone:+1 847-490-9334
Categories
  • Tropical fish store
  • Aquarium shop
  • Pet store
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:11am–6pm
  • Sunday:10am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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