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Michaels
1830 Hilliard Rome Rd, Hilliard, OH 43026, United States
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Ka
Review №1

I love Michaels. Great stuff. I can walk around all of these craft stores for hours. Maybe not touching everything but close, lol.

Al
Review №2

I was here to get a sketchbook, and they had a great selection of sketchbooks by Canson, Strathmore, Artists Loft, and a few other brands. Great customer service!

VL
Review №3

Wonderful shopping experience. Employees were friendly and said hello upon entering their store. I will shop there again.

Br
Review №4

Its a bit expensive and if you arent a rewards member they will drone on trying to convince you to sign up. Otherwise, they have a good variety of art supplies

19
Review №5

Its a really good place to get your new vehicle and the owners are very respectful and kind so dont hesitate to visit them

Ka
Review №6

Great Michaels

Ra
Review №7

Staff friendly and nice. Good products.

ke
Review №8

Staff was helpful in helping me find what I went in for. Its not fault of theirs but Fall stock is heavily shopped and pieces havent come back in stock yet.

De
Review №9

Great selectio of items and crafts.

Pe
Review №10

Accepted without hassle a return of product purchased online months ago. Store clean and organized. Staff friendly, helpful, and knowledgeable.

Je
Review №11

Employees are rude, rarely have a good selection of items in stock, really slow check out. They have reduced hours now, but don’t have that posted anywhere at the store. I arrived 5 minutes past 7 to pick up an online order thinking they were still open, the employee at the door was snippy about “we’re closed like everything else, you can’t come in”. I was late, I understand, but be a little less rude. Every time I encounter this employee I groan inside because he is awful at customer service. I’m gonna try the Dublin location from now on.

Sh
Review №12

Usually have just what Im looking for. Coupons are great!

Do
Review №13

Great summer deals going on right now (August)

Ch
Review №14

Always find something to buy ..

Ba
Review №15

Happy with the Christmas craft selection.

Be
Review №16

This is the best local Michaels and its because of the people. The manager is a wonderful guy. He always takes time to speak to myself and my service dog when we come in. The staff is always kind and helpful. Ive never not been able to find what I am looking for or get help reaching items.

As
Review №17

It was amazing I love going there for my craft projects and Felicity was a great helper

Ro
Review №18

Awesome place for crafts great employees

Pa
Review №19

Always have everything in stocks. Varity of activities.

Co
Review №20

Went in to get some elastic store is closed. But you can order online. I asked the lady if they had any elastic in. She wouldnt even answer the question so I know that its available online.

Ka
Review №21

This store has a lot to offer. It is always clean and well stocked. I got some cute Spring items.

Re
Review №22

It was a good visit. Some nice after Holidays sales. Very friendly helpful staff. The store was very organized and clean. Impressed.

jo
Review №23

Katelynd Sidney. Supposedly a manager. Is extremely rude and didn’t want to help locate a item. I asked if she could see if they had anymore in stock or online to get it shipped to my home. She rudely said I’m busy and walked away. I go here all the tome for my wife. I don’t think I’ll be returning there.

Ch
Review №24

I went to Michaels today with my mom and just, wow. I’ve never seen a store torn so upside down. Lots of large metal carts that you had to move out of the way to just get by, some empty some filled with boxes. Obviously the employees love leaving emptying Starbucks coffee cups just sit around on their empty work carts-which was just gross. We tried speaking to four (4) different employees to find an item we were looking for and not a single one of them stopped what they were doing to even acknowledge one of us. As if they were robots and unable to have human contact, it was very disappointing. I guess this store was just having a totally off day.

ro
Review №25

Lots if deals, friendly service

he
Review №26

They have good stuff for papercrafting!

Ma
Review №27

Friendly service, standard selection. Run of the Michaels. Go here instead if hobby lobby. Better quality. You will pay more however.

An
Review №28

Great selection of quarantine crafts!

Al
Review №29

I was like a kid in a candy store... There are so many things to look at and most things are decently priced. I was able to find most of the items we needed to make her valentines box. I even signed up for their rewards program with the cashiers suggestion. Glad we have a craft store to go to bc we went to target afterwards and their stock was mostly gone! Thanks Michaels!

pa
Review №30

Great place to get crafting supplies. They have anything from scrapbooking to knitting to doing crafts with your kids.they always have good seasonal stuff and if you go there early enough you can get a lot of deals before the season is over. They have a teacher discount of 15%. I really like the fact that I can get things up my child that I can do together.

Br
Review №31

Smaller branch but still lots of variety

Ge
Review №32

Had lots of fun. I make necklaces and ther was so many beads to pick from. Love it. The people was so friendly. Nice and qiuit

MT
Review №33

Halloween section is cool

Si
Review №34

My favorite place to i love it here and they always have great sales

Ch
Review №35

Friendly staff makes me feel valued as a customer! Store is well-organized, and sections are labeled with large signs so it is easy to find the section you want. Also on their website and on the app, you can see where to find items in the store. I highly recommend the rewards program!

Ka
Review №36

Favorite one in the city. Always seems to be stocked with whatever I need. The store lends its self a very easy to follow layout and I can spot all of the sections from anywhere in the store VERY easily with out getting lost.

Sh
Review №37

As someone who has spent way too much time in various Michaels stores, this one disappoints me. There always seems to be stocking happening, boxes on the floor and a difficult to navigate main aisle. Many of the drive aisles are constantly empty or disorganized. And I have stood in lines as long as 5-6 customers with one cashier on register, and floor associates standing near the putback baskets chatting and laughing. The cashiers never call for backup, and nobody else gets on register...so my wait times have been longer than ten minutes several times. I love that they leave 90% off stock out on the floor for months though!

D
Review №38

10-30-19, approximately 6pm.They dont have as good of a selection of yarn and yarn craft products that other craft stores have, but they had a decent little selection of clearance items including yarn so I didnt leave empty-handed.Seems a lot of things theyre selling here are more premade items and less craft supplies, and I feel it should be the other way around.The store also seemed like it was less open to shop in, like they were trying to cram as many items as possible into any space they could, which gave it a cluttered and messy feeling.Checkout was pleasant and both cashiers were friendly.

Li
Review №39

Clean, well organized. Very dangerous! Spurs creativity, gives you lots of ideas!!

Jo
Review №40

Cool arts and craft store went to get some paint and brushes

Sa
Review №41

All your needs for craft supplies picture framing cake decorating

Ki
Review №42

Had Christmas trees 60% off. Ordered online and had a easy pickup. The manager was even nice enough to load in car for me.

Jo
Review №43

Helpful staff. Always have a good deal on shirts.

Cl
Review №44

Always a good resource for supplies

St
Review №45

I would not like to admit how much time I spend at this Michael’s! My children love crafts and of course there are school projects to do too and Michael’s has everything we need. The staff are so friendly here! They will not only tell you where to find something but also give tips on perfecting the project. It’s worth it to sign up for the email coupons and you can often combine deals. I only wish this location had fabric!

Br
Review №46

They have all of your craft needs.

ch
Review №47

A nice location, staff is friendly, reasonable stocked up.

AN
Review №48

Long lines, slow cashier who just wanted to hear herself talk.

Fr
Review №49

I went in found what I came for reasonable prices. Pleased

Sa
Review №50

Michaels has just about anything you could ever want when it comes to arts and crafts supplies. Most of the staff is very helpful and friendly but this area could use a little improvement. Or maybe she was just having a bad day!

Ni
Review №51

Online pickup is different from store to store it seems. How about one seamless system

Je
Review №52

Love shopping here. Friendly and helpful staff.

Ro
Review №53

Lot of cool stuff. Had to use restroom here, because famous footwear did NOT have one for public. Wanted to buy something, but the line was to long for me to wait, because left grandson next door @ F F. Ill go back here, unbelievable selection of really nice stuff.

Ja
Review №54

Clean, easy to find what I needed, and the staff was helpful and friendly.

vi
Review №55

An item that I ordered online was sold out. They let me get a like item for the same price. The employee even helped me find what I needed.

Ta
Review №56

Very nice and helpful staff

Ji
Review №57

Always a great place to visit to make something for your home or apartment. Good prices and helpful staff.

Ja
Review №58

I lost my mom but I found all the supplies I needed! I think thats a fair trade-off.Im kidding dont worry, mom came home too.I love this place better than Jo-Anns because the layout is much better, staff is more available to assist and its overall such a wonderful experience when getting my craft supplies.

Ka
Review №59

Big selection of yarn & decor items

Ja
Review №60

Small store. Not much merchandise to choose from. Good customer service at check out.

Je
Review №61

Would give 0 stars if I could, used online order for curbside pickup make order at 2pm and called at 430pm to check why order still wasnt readt for them to tell me it wont be ready to pick up till the next day when online clearly said same day curbside pick up available...will shop anywhere but Michaels what a waste of a day waiting on them all to have to buy them elsewhere because it takes them 2 days to get them off the shelf themselves when they are in stock at location of pick up

Bo
Review №62

Fast and easy shopping. No upselling andvthey dont hound you like hawk for their rewards card and/or membership.

Ja
Review №63

The store was very clean and the smell of cinnamon is the first thing that you notice when you go through the front door its not good for people like me with a breathing disease such as c.o.p.d. and asthma, too.I didnt stay in the store to long and they was busy, too.

Sa
Review №64

Michaels has a fabulous selection of beads and paper crafting supplies. They dont have as many home decor products as Hobby Lobby but I feel their products may be a little more high class.

An
Review №65

Go there and ask for Matt if you want a photo framed or shadow box done. He does amazing work.

Jo
Review №66

Friendly staff, good selection of items.

Ma
Review №67

The store has a large variety of goods. If you have a smart phone, the wed site always has a 40% off coupon. Dont forget to use that if you buy anything

te
Review №68

Easy to find what you want.

Ta
Review №69

I love Michaels, but when I came this time, a lot of shelves were empty... There were several boxes that needed to be opened to restock them, but they seemed to be understaffed. The cashier was very nice.

Ma
Review №70

Had would I need it but I had to buy a bunch of other stuff to go with it and I wouldnt do that. Why bit by a pair of shoes when you dont need the

Je
Review №71

The place was dirty,

Ka
Review №72

Bathroom is kinda creepy.. But they aways have the stuff Im looking for.

Li
Review №73

Did not have color of yarn I needed. I will still shop there when in area.

Aa
Review №74

Good store. The staff here are very polite and helpful. Join their club and you will recieve coupons quite frequently. Almost everytime I visit I have a 50% coupon.

ar
Review №75

Everything is ok there !

Je
Review №76

Friendly and helpful staff

Da
Review №77

I was not impressed with this particular Michaels. I am used to the stores in Arizona where they have door wreaths, swags, decorative flags , centerpieces, etc. This store had none of these types of things on display. Was a waste of time unfortunately.

St
Review №78

I can get into trouble in this store. They have just about everything I could need. The employees were very nice and they didnt mind helping customers, they did it with a smile. All of the employees I encountered with, had positive attitudes. I would love to visit this and any other Michaels in the future.

An
Review №79

Amazing place!!

An
Review №80

Heaven in a store! Downloaded the app and service was friendly and informative! Love the sales going on! Prices are a little steep but Michaels has way more variety!

Mi
Review №81

This store has a variety of everything Even Tee shirts Arts & Crafts, etc..nice place

Li
Review №82

Love it!! 60% off really fun Christmas stuff!!!!

Tr
Review №83

Usually has what were looking for when Grove City doesnt

An
Review №84

Very nice crafts store with essentially everything you could possibly think of. A very large selection of yarn, multiple picture frames (which they will frame for you for a price), planners, stickers, wooden signs, art sets, drawing pencils, pens, books, instruction guides. Anything you can think of, they probably have it.

Mo
Review №85

Decent place to shop when they have sales but I dont shop without their coupons (if you subscribe to their email list they usually send coupons and update you about their sales.

Da
Review №86

They had a good sale

E
Review №87

Really nice store. Employees were nice. I will have to come here more often.

Sa
Review №88

They had the water color set and inexpensive brush set my daughter needed for school.

Jo
Review №89

A nice craft store alot of nice items

Cj
Review №90

Limited decor

An
Review №91

Would not honor 50% off coupon because elmers glue is apparently an everyday value item. This is not posted where the glue is stocked where you walk in, and the buyer is not aware of it until checkout. Despite the lack of the label, store employees did nothing to honor the coupon for this product. It was explained that an everyday value item is a product that cannot be sold for less than the tag shows. Therefore, any other item in the store that is not an everyday value item is apparently overpriced.

Sc
Review №92

Never buy anything here at regular price. Everything is marked up so coupons look like a great deal. I can usually find art and some hobby supplies.

Fr
Review №93

Nice selection of art supplies

Pi
Review №94

They are taking down christmas decorations early. And the staff cant find anything on their shelves, even though their online app states that items are in stock.Very frustrating.

Jh
Review №95

This store has very helpful staff, and they always have what Im looking for.

Li
Review №96

A great place for craft material.

Ca
Review №97

They always have what I need! Great sales too!

Or
Review №98

A little on the smaller side but still has a lovely selection of many different sizes types, and brands of yarn, nice selection of crochet hooks, HUGE selection of craft books and I only saw the crochet and knit ones. Friendly and helpful staff. Clean and well organized store with huge signs hung from the ceiling that make it easy to navigate the store and get where you want to be. Decent prices, really good prices with a sale or coupons. Located in a easily accessible area with decent parking. Definitely going o return for some of the crochet stitch and pattern books I saw while I was there, as well as more yarn.

Sa
Review №99

Love this store! They always have what I need, and always have cute stuff! I could easily spend a fortune at this store.

Sh
Review №100

Love the works. They where so happy to help me found everything

Information
48 Photos
100 Comments
4.3 Rating
  • Address:1830 Hilliard Rome Rd, Hilliard, OH 43026, United States
  • Site:http://locations.michaels.com/oh/hilliard/4743/
  • Phone:+1 614-876-6294
Categories
  • Art supply store
  • Craft store
  • Picture frame shop
  • Yarn store
Working hours
  • Monday:9am–9pm
  • Tuesday:9am–9pm
  • Wednesday:9am–9pm
  • Thursday:9am–9pm
  • Friday:9am–9pm
  • Saturday:10am–7pm
  • Sunday:9am–9pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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