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Aquarium Adventure Columbus
3649 Fishinger Blvd, Hilliard, OH 43026, United States
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B
Review №1

Very knowledgeable staff. Prices are generally much higher than elsewhere. Even double or triple at times. Great for the novice who has money to spend.

Ca
Review №2

While the ambiance of the store was calm and intriguing the employees were generally unhelpful and seemed uninterested. Employees were not enforcing social distancing or mask policies at all.Also purchased tank-bottom rock which was not only unwashed, but after 30+minutes of washing is STILL producing clouds in the water. The signage around the rocks when we purchased seemed to imply the rocks were clean or required minimal rinsing, as did the instructions on the back of the bag. Had we known we would be spending so much time and effort to clean these expensive rocks, we would have bought them wholesale at a home improvement store for a fraction the cost.We were customers for the past several years, but now we will be looking elsewhere.

Ma
Review №3

This place is amazing! We made our first visit today, and were amazed. They have anything and everything related to aquariums. Their displays are so incredible that we will be returning just to look at everything.We came here to look for snails for a goldfish tank. The staff was impressively knowledgeable. We left happy, with some new additions for our tank.If you like fish and other aquarium dwellers, you owe yourself a visit.

Wi
Review №4

I was approached by a staff member and handed a mask and was told that per the manage my mask was no good and I could wear theirs or leave.Per their Instagram post, the store only requires a Face covering to shop in the store. I didnt know that I was going to waste my time and gas traveling to this store to be singled out and discriminated against by my Face covering.Then insulted by being handed a mask that by someone who probably had dirty hands, could have covid, and or probably has handled his phone (Science has found that cell phones carry 10 times more bacteria than most toilet seats) fish/fish water, or object / surface that someone else has recently touched that could have covid. I also do not know how many other people may or may not have come in contact with the mask that I was handed.What I did notice while I was there was they did not enforce the Maintaining 6 social distancing at all times, Groups no larger than 4 people, and Maximum of 25 guests total in the store that is also posted on the same Instagram post.Maintaining 6 social distancing at all times. The isles are so small that that people not paying attention bump into you. I even had a staff member not even say excuse me or can I get to where your standing. Instead just kept walking towards me as I back pedaled out of his way.Groups no larger than 4 people Their own staff doesnt even follow this as you could clearly see groups of 5 to 6 young guys group together and to chat about something for a few moments before disbursing. This happened more then once and I remember pre covid this never happened. Store members always at least walked around and asked if you needed help or if you had questions. I felt like I was interrupting the employees class reunion just to get some help. The customer service has declined severely.Maximum of 25 guests total in the store To be honest here, I didnt exactly count the total amount of people. But I was there to get a filter, rock, driftwood, and a lot of fish and did gauge the population of these areas and decide to go first that had the least amount of people. Over all if I had to guess, I would have put money that there were more than 25 guests in the store when I entered. Maybe they have a system to ensure this count, but I didnt see anyone keeping count of the total guests like you see at other establishments at the front of the store.I was offered curbside pick-up orders as I was was being kicked out of the store. I thought this was laughable as there is a store website, but no online store where you can see all their products, descriptions, quantity or prices. Are you supposed to tell them that you want a specific type of drift word or rock and hope that what they bring out is what you were looking for? I know before I was kicked out I went through ever piece of wood till I found the one I wanted. As I spent the time to look at each piece I was wondering how many people that had coivd also touched these items before me because didnt see anyone cleaning anything in the whole store. Just the group of employees huddled up together telling each other jokes or something.In conclusion, I was within full compliance of having a Face covering that this establishment advertised. I will not return.

As
Review №5

I went to the store to buy a FX6 canister filter. Although not as great displays like we had at the Dublin location, the ambiance of the store is still calm and intriguing. They have a huge selection of both fresh water and salt water collection and everything you need for an aquarium. The employees showed no interest in assisting me unless I asked for it.Since I’m an experienced aquarist it was ok but anyone new would be disappointed. I can understand the covid situation and possibly temp help hired over there..I picked up a Fx4 instead of FX6 thinking it may not fit under my tank later the exchange process for a FX6 was good even thought it was over 2 weeks. Their 2 week window for returns suck unlike everywhere it’s 30 days min.I’m giving it 4 stars just because it’s got the collection unlike anywhere around Columbus area.

33
Review №6

Great variety of unique fish. Great prices when youre a member. Nice employees.

Je
Review №7

I was greeted by a very rude manager or owner upon entering, then followed around like they thought I was going to steal something. All the tanks were near empty and the selection stunk. There was 1 dead fish in the main display tank too. I was going to buy some cleanup crew but didnt want to pay $15 for a emeral crab or $10 for hermits. This place is over priced and over hyped. Also has extremely poor service. I would give it 0/5 if I could.

Me
Review №8

Best aquatic pet store in Columbus! They always have healthy animals, clean tanks, and knowledgeable staff. Good selection of plants, and they have every other accessory you could need for tank setup that you cant find in the general pet stores. Also the only fish store I ever see axolotls for sale. Worth the trip every time!

Ry
Review №9

Great selection of parts, tools, and aquarium supplies. Beautiful fish. Unfortunately their employees feel the need to harass you if you dont like masks, going so far as to bug you if its not covering your nose properly. Until that ends, Im going to try to spend my money at a different aquarium store!Edit: they actually told me to put my mask back on, when I was taking it off while walking out the door! Until their attitude changes, this is definitely not a place that deserves your business. Score corrected down to two stars, was previously three.

Mr
Review №10

Fantastic staff who are very knowledgeable. Huge selection of both freshwater and saltwater fish and plants. All the fish looked so healthy. We were there an hour, it seemed like 10 minutes. I didnt see a single dead fish. I will only purchase my fish here now!

Ma
Review №11

Great variety of plants and fish. The fresh water plant display is the best Ive ever seen and the plants are healthy. This would be the place to go if you want plants.On my recent, they had an exceptional variety of tetras.The staff was very helpful.

Am
Review №12

I have gone to aquarium adventures a few times now. I purchased my tank, betta, and live plants. The people there are very knowledgeable and helped me choose what would be best for a beginner! My favorite part was they were not pushy and did not rush me to get anything. The first visit I was not sure what I wanted to do and he spent a lot of time walking back and forth all over the store to give me options and show me fish, plants, their tank set ups, and everything else I would need to start. He also spent a lot of time talking about other fish that we had already told him we wouldn’t be getting, but we’re curious about. My kids also enjoyed our visit because they could ask questions and the fish experts were more than happy to answer their silly questions! I could go on and on, this store is the best for all your aquarium needs.

To
Review №13

Fish selection is very good,prices may seem high but still cheaper than ordering online. LIve plants can be good when not picked over. Customer service however is really bad. Too much standing around and chit chatting instead of discerning who is ready to make a purchase. Probably 6 visits since March and each one has had poor customer service.

Lu
Review №14

They require a mask to be in the store. Lost my business.I went a few months later with friends needing a tank. Staff and management was very RUDE again to myself and my friends! Belittling and talking down to my friends.Management demanded I cover my nose with a mask (i have copd so it is hard to breath) but was fine walking down an isle and grazing my shoulder and NOT social distancing. Lucky for them the lowest rating I can give is 1 star.

Da
Review №15

GREAT products nice people. When my tank is ready Im going to get some fish from them If they have them in stock.

Fe
Review №16

Purchased a fish there today and it died the same day soongsoon after home. Looking through the bag I could see that the fishs stomach was extremely sunken in. I couldnt see the condition of its stomach before purchasing BUT I did ask the employee questions about its food and was answered with some level of uncertainty. I just hope next time I can talk to someone with more actual knowledge on how the fish is being cared for. Im confident that if this employee actually knew, I wouldnt have been sold a starved fish which is the reason I didnt rate lower. I hope next time I make the trip up it will be a better experience and Ill definitely change my review

Da
Review №17

The woman helping me was very friendly, knowledgeable and willing to share information with me about my tanks And different species. Im kind of new to the hobby and have had a-lot of problems with other stores not being very friendly or forthcoming with information. She helped me buy what i wanted without “selling” me anything. Thank you Cari (or was it Kari)? i will definitely be a regular at this location due to you’re amazing customer service. I recommend anyone that is looking for anything fish keeping related to check out this store.

Je
Review №18

Young college students trying to act like the Mask Police. Prices are out of this world high. RUDE STAFF and like others have said just a lack of respect for the customer. This should have been one of the thousands of businesses that went out business! Ill never go back and I will tell everyone not to shop there on the fish forums.

Rg
Review №19

Amazing place great selection of fish salt and fresh water beautiful display tank everything u need even have stuff other lfs dont have. Definitely will be going back

Si
Review №20

I hate to give anyone a bad review unless they really deserve it and this place first ok, well start with what’s nice. Good selection and friendly, helpful, knowledgeable staff. The bad, this place is by far not kid friendly I mean if you even laugh the man that owns this place is up your butt it’s like being in church when your 7 can’t have fun can’t talk, can’t laugh. My child is pretty well behaved but if they step 2 feet away from you that man will come running.

Re
Review №21

Beautiful store clean SOME STAFF helpful we had to walk around the store to get help. we spent $300.00 and had to carry our items to our car we were not allowed to use the carts ugh! We love the store! But staff?

Ma
Review №22

I love the fish here. Theyre so beautiful, but unless youre just rich and have money to throw around I would definitely not recommend buying anything here.Everything is about 2 x the price it is anywhere else. Their sales just mark the items to near normal retail price.What did it for me was today my husband and I spent about 1 hour choosing the perfect rocks and other items we wanted. It probably would have totalled to be $500 approximately. I signed up for their lifetime membership and they couldnt find me in their system and had me standing there for 20 minutes while they looked at me like Im an idiot and holding up the line, which was only getting longer.Long story short, I walked out without making any purchase over it

Ma
Review №23

Always a great experience with expert advice and solutions. When and if I ever have an issue going on with my set up, the team is always there to assist and fix the problem.

De
Review №24

I really love this place. They take great care of you whether you’re spending $5 or $5,000. Always friendly and helpful. I was a complete rookie when I built my pond 15 years ago; they helped me then and ever since. Highly recommended.

RV
Review №25

Buying fish end of summer, where masks are required everywhere.... Yet still a super friendly atmosphere here! Very helpful with all we needed for a new pet

El
Review №26

You can find all species of fish, fresh & salt water.

As
Review №27

Tanner was extremely patient with us. We were really indecisive and had a lot of questions. Not once did he seem annoyed. Thanks for the Tetras!

Th
Review №28

Great aquarium store with all kinds of freshwater and saltwater fish. The display tanks are wonderful and the animals are very happy and plump. The staff is extremely knowledgeable and helpful (with maybe one exception). We come here almost every week to buy fish, shrimps, snails, plants, food, filter, decorations, etc. My daughter absolutely loves the clownfish tank. She stops by the Nemo tank every time. Prices are quite reasonable if you buy the fish club membership.

Be
Review №29

Normally, Aquarium Adventure is great; however, at our last visit, the woman who appeared to be the manager for the day was rather rude, seemed to want to chat with co-workers instead of helping and allowed the register line to grow halfway across the store while she did nothing. Disappointed with that visit.

Ma
Review №30

The male and female managers refused me service because they said I wasn’t wearing my mask to they’re standards and were extremely rude in front of my 18m son. They said they didn’t care about the ADA laws that state I didn’t even have to wear one in the first place because they’re a private company and don’t have to adhere to the guidelines. I will never go back there again and either will anyone in my family.

Ti
Review №31

Huge selection of everything fish. Beautiful and exotic fish. They even have sting rays

Ia
Review №32

The staff is extremely knowledgeable and can answer pretty much any questions or qualms you have. They are extremely helpful and never try to up sell you, Ive been going to aquarium adventure since I was kid before they moved to this new location and would recommend it to anyone wanting to get into the hobby.

Cl
Review №33

My husband an I are very happy with Aquarium Adventures! The staff are very friendly and helpful! We will definitely be back! Thanks for everything! Matt & Claudia Smith Trinway Ohio

Je
Review №34

The staff is very knowledgeable and helpful here! The fish are well taken care of it, and this is one of the few places we now trust to buy fish. The store itself is well designed and enjoyable to be in. The prices may be high for some fish compared to a typical pet store, but it is worth it because you know they are coming from a well treated location.

Ch
Review №35

Staff are very knowledgeable and friendly. I always wanted an aquarium and new nothing about it. I have been educated by many of the staff at Aquarium Adventures. Thanks

Sc
Review №36

This aquarium store is the absolute best place to find the largest assortment of live freshwater plants that I have ever been in. There assortment of both salt and freshwater fish are amazing to look at and admire. We are from Dayton and come here on a regular basis just to look at all the wonderful fish, plants, decorations, and other marine life they have. Go there and enjoy this store, you will not be disappointed in any way!!

Er
Review №37

Awesome selection of fish. Join their club, it will make some fish a little more affordable. Prices are steep but they have things you cant find elsewhere. Lots and lots of live plants.

He
Review №38

Our newest additions to our fish aquarium. We got our first black moor at Aquarium Adventure, and we wanted to get her a companion and some plants to hide and nibble on. As always, the staff are very knowledgeable and friendly, and they always have what we need. I cannot recommend this place highly enough.

Vi
Review №39

Great store with friendly, helpful staff. Everything you need to make your tank awesome can be found right here!

Kr
Review №40

Ridiculously overpriced. They have a display tank of clowns that is RIDICULOUSLY overstocked. All the saltwater gobys were starving. Employees followed us around the whole time like we were going to steal. One employee was very helpful, but it’s also frustrating that the fish I wanted are in a display tank, not for sale. Nice selection of tanks, ridiculously overpriced. Unless you can afford fish that are worth 3.99 for 40 bucks or more, DONT go.

Mi
Review №41

This place is great amazing selection of everything you need for fresh and salt water aquariums plus helpfullleasant knowledgeable staff.

Sa
Review №42

If you are in the fish/aquarium hobby this place has a decent selection of just about everything. Staff is normally helpful and knowledgeable.

K
Review №43

Great fish food selection and knowledgeable staff.

Ni
Review №44

Nice fish and very clean tanks. Glad we stopped in. From Toledo and will be back!

Fr
Review №45

Lot of freshwater and saltwater fish. Fish food and chemicals. Many filter parts that are not readily available can be bought here.

Th
Review №46

Knowledgeable staff. Ridiculous prices for fish that are generally pretty old. But supplies and tanks are decently prices

Wh
Review №47

You will pay more than Walmart here and the small mark up is worth way more in quality, care, and support. They have touch pools for kids (when no covid). Give classrooms aquariums for free. Theyll help you whether youre there for your basic kids set or professional business. Fish run from 99 cents to thousands of dollars. Fish, coral, tanks, supplies, stingrays, seahorses, snails...

CH
Review №48

Friendly workers, clean shop, well organized, many style and size of fish tanks, and good amount of fish collections on both salt water and fresh water.

Ja
Review №49

Great place to get everything you need! Staff is very helpful and knowledgeable

Da
Review №50

This place is amazing and huge..large selection of fish

Dm
Review №51

A bit on expensive side, but it had everything that I needed. Literally spent over 2 hrs there. And getting membership paid itself off by buying one green cobra guppy and 1 black baloon molly.

ro
Review №52

Its definitely on the pricey side, but its also the place around Columbus for fish. there is no doubt that your fish will ne healthy. Everything is always sparkling clean, and the staff is knowledgable.

Ke
Review №53

Just saw a review that you know require 2 year olds to wear masks?!?! Wow....really guys. We wont be coming back with our kids.

H
Review №54

Extremely pricey fish. The price listed on the tank was not I received.Apparently, it is for the members ,and didnt know that until it was too late. Kind of deceptive practice.

tr
Review №55

Im new to the saltwater set up and all of the employees are very helpful and knowledgable. I even got a new fresh water tank!

Al
Review №56

I went in with every intention on buying fish for a 100 gallon tank I just cycled. Never been to the store before. Im a hobbyists so I went out of my way to drive here only to have to beg for help in an empty store full of employees that wouldnt know the 1st thing about customer service. When I finally got someone to help it seem like it was such an inconvenience to assist so I left.

J
Review №57

What a place for fish! Extremely knowledgeable and helpful. Join their fish club for $10 a year and get 25% off each purchase!

Re
Review №58

It is worth my 30 minute drive. I will continue to shop there the staff is great...

Sh
Review №59

Amazing layout. The fish that would make good tank mates are all together in one area. Employees are courteous, helpful and very knowledgeable.

Ma
Review №60

EXTREMELY DISAPPOINTED. After being told by the assistant manager that our 3 year old had to wear a mask to be in your store... Are you kidding me! You guys just lost our business. What a shame, because we were just about to buy a ton of saltwater fish.

An
Review №61

Ive been visiting Aquarium Adventure for many years and Ill continue to come here for the healthy fish. Always follow quarantine with any new livestock, but all of the fish Ive gotten from this location have been healthy. Ive had almost zero fish deaths that were resultant from lack of care at the store. Staff are knowledgeable and friendly.

Ra
Review №62

Associates seemed knowledgeable, tanks were clean and fish were well taken care of. Would prefer to buy fish here than at Petsmart, Petland, Petco, etc. Prices were a bit more than the competition, but make up in quality for sure. Lots of options for tanks, supplies, fish, lights, decor, plants, and more.

Ni
Review №63

Fun place for fish fans of all ages. Koi pond is lots of fun for little ones, plus the touch pool they added.

Ba
Review №64

I love this place

Ru
Review №65

Awesome store. Super knowledgeable staff. Prices are very high. Regardless of price its worth a look!

Su
Review №66

This is a fun store to go to! Theres so much variety when it comes to their selection of various fish and shrimps and snails both fresh and saltwater. Their tanks are very clean and well maintained. Most of the staff are very friendly and eager to answer your questions, though on our very first visit the employee we approached (a tall guy with long red hair) to help us get some plants gave off every impression that we were inconveniencing him and that he would rather be somewhere else even though all he was doing was just standing around. Other than that the variety of fish food and decorations here is amazing. Theres everything from frozen food to pond food to betta food. A little bit of everything!Their prices are also very fair. We bought a 125 gallon fish tank that was bundled with lights and a stand for a very reasonable price and are quite satisfied with our purchase! I recommend this store to anyone that is obsessed with aquariums and fish like us! :)

Mi
Review №67

My brother and I have a salt water and freshwater tank as a hobby. This place has everything you want.Best of all, the staff answers all your questions and helps you get the fish, coral, and supplies that you need. Take a look at their tanks - huge selection.We visit this place at least once a month.Get into this store and enjoy the fun.Mike FNick F

be
Review №68

Waiting to see... I will be in soon. Thank you! I will pre 5star it. You are the best

PJ
Review №69

Always great selection of healthy fish and helpful, knowledgeable staff and Manager. We never go anywhere else for our saltwater or freshwater aquarium needs.

Do
Review №70

Great selection and helpful staff.

Al
Review №71

Super cool place. Crazy overpriced.

Mp
Review №72

Warranty is better at PET VALUE ....AA only gives you 48hrs on dead fish...You get a whole week to return them to PET VALUE ....And PET VALUE is much much cheaper with more variety....

St
Review №73

Love this place. Its like a little aquatic zoo ♡

Ku
Review №74

I have been a customer of Aquarium Adventure since 2004. I have always found them to be extremely knowledgeable about every aspect of the hobby. I know Im going to get great advice. I recommend joining the fish club for 10% off merchandise and 25% off of fish. They have several big sales each year that are at least 50% off fish and corals. The staff is friendly and always eager to help.

Sh
Review №75

This place sucks for so many reasons. For one thing they price everything over two times the price of the same exact products at any other store or online. They also dont know what theyre doing. Ive had so many issues with this store. Horrible customer service.

WI
Review №76

This place is absolutely amazing! They have an incredible selection ocean fish in underwater animals, some of which Ive never even seen before. every single fish in every single tank is in top-notch condition, unlike some of the other stores that you may get fish from. they are a bit more expensive, but you see that in the quality. Also in the service that you receive. Every single employee is incredibly knowledgeable about their product, as well as incredibly polite and helpful.

Ja
Review №77

Knowledgeable staff, great selection.

Pa
Review №78

I like the fact that when you walk through the door, it doesnt matter who you talk to, they are all well informed and very knowledgeable about their product. I wont buy my fish anywhere else.

Ru
Review №79

This is the best aquarium place around Columbus,tons of choices are waiting for you including both saltwater and freshwater fishes and aqua accesories. I like their aqua decorations with awesome prices!However their aquariums are fairly expensive but in good quality. Anyway,defnitely I will come over every week!

sh
Review №80

Good place for shopping new type fishes

Pe
Review №81

Great environment. Love taking my kids to this place. Friendly and knowledgable staff that are happy to help and educate.

Ja
Review №82

Forced mask policy, they kicked me out. Communist run company. Wont get my business anymore. I suggest you take your business elsewhere.

Ch
Review №83

This store has an amazing variety of both freshwater and saltwater fish. The staff is always very helpful and kind to customers.

La
Review №84

Great store with amazing products, not so great customer service. Miss Sawmill location.

Ca
Review №85

Stumbled across this place when we was visiting the Polaris Mall from out of town. The best selection of anything u would ever need for an aquarium. And the people that work there are so nice and very knowledgeable! I will be making another 2 hour trip just to buy my fish!! I would highly recommend it!

Ta
Review №86

My family.enjoys going there to see the fish. We bought fish there over awhile ago and they are still alive. We use to buy them at petsmart but they would always die

Re
Review №87

No more knowledgeable than a petsmart employee. They didnt have the light set that we purchased I display forus to compare.

Je
Review №88

Very helpful with picking the right fish for pond.

Ma
Review №89

The absolute BEST place to get anything for your aquarium needs on Ohio, no doubt. I tend to go in when they arent busy but end up staying until they are PACKED! If youre in a hurry, act like it so you can be first in line. Any procrastination will set you back a few minutes. All of the employees are wonderful. They honestly care about the hobbyist. BECOME A FISH CLUB MEMBER! Its SO worth it! Store is ALWAYS clean. Staff is very helpful and knowledgeable. They will walk you through the process if youre new. Great selection of freshwater, saltwater, coral, plants, decor, equipment, and tanks. If you have the cash and want to ball out, they do CUSTOM AQUARIUMS!!! I cant stress it enough, this is THE STORE to go to! They have new fish in all the time so youll likely find something new every trip. Your fish and wallet will be happy you went here. Fantastic place. 10/10, 5 stars, always recommend.

Fl
Review №90

Great shop! Wonderful fish, fun place to take kids and animals are well cared for here

Am
Review №91

“You get what you pay for”... they are more expensive for a reason. Healthy fish, clean environment, experienced employees who are great with new fish owners. We purchased a betta from here and they couldn’t have been more helpful.

Ly
Review №92

Nice place, a little pricey. But overall it was nice. The employees are very helpful. They answer all my questions, very satisfied

Tr
Review №93

Very high prices and we found out that the prices are raised about 25% a few days before their big 25% off sale!! We had our eyes on a 74 gallon cube tank for a couple of months and the price never changed until it went up 25% a few days before their sale starts on the 7th of February!

To
Review №94

Not a pet or people friendly store.

Ti
Review №95

Good zoo with lots of exhibits. Nice and clean

Dr
Review №96

Nice place, knowledgeable staff, great assortment

Ta
Review №97

This place was cool. They have hundreds even thousands of fish and other sea life. It was amazing to see the beautiful fish, shrimp,crabs and even the string rays. They have fish that are in fresh water and saltwater. Some glow with the black light some were clear others were neon. The butterfly fish is indescribable you have to see it. They had fish that resemble nemo and dora and many more. Oh the pond in the back were you and touch some things was the main attraction for my children. Enjoy

Mi
Review №98

This is my 75 gallon, food and supplies come from aquarium adventure.

Ka
Review №99

I love shopping here. They tend to have unique sea life here as well as freshwater finds. They also sell aquariums and accessories you dont find in other stores. The store is always clean and plenty of knowledgable associates to go around. This is my go to place for all my aquarium needs.

Li
Review №100

Staff was very disrespectful about the mask situation.. I will never be going back to this place..

Information
100 Photos
100 Comments
4.3 Rating
  • Address:3649 Fishinger Blvd, Hilliard, OH 43026, United States
  • Site:http://www.aquariumadventurecolumbus.com/
  • Phone:+1 614-792-0884
Categories
  • Aquarium shop
Working hours
  • Monday:11am–7pm
  • Tuesday:11am–7pm
  • Wednesday:11am–7pm
  • Thursday:11am–7pm
  • Friday:10am–8am
  • Saturday:11am–6pm
  • Sunday:11am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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