OTR driver here. Delivered here. Semi truck 53ft trailer. Nice people and manager. Enter plaza at short driveway on right (b4 Maple Dr. N.) at McAlister Deli (off Indian Lake Blvd.) T/R at end, go straight thru plaza almost to end, go slow and T/L at small sign says Truck Route, go straight thru small area of parking lot & this goes directly around back to Michaels dock. Michaels is 1st dock around curve. Hope this helps another driver coming here. (Note that Anderson Ln. N entry into plaza has a No Trucks sign, thus the above given). Google it you will see.

Great hobby store! Only positive experiences with the employees while shopping there. Would recommend to any hobbyist.

There is a little bit of everything in the store, to coin a phrase. The employees are delightful. The sale prices are amazing

Love this store. Found just what I needed at a great price.

They have the cutest stuff for fall and birthdays!

Great. Love that i can find polyburlap here without having to go online.

Everything but fabric. More of an arts and crafts. A little yarn.

Great store. Bought baby picture book, sticker, ribbon, and construction paper! They have all of your arts and craft stuff. Very helpful employees. Staying under the guidelines of any covid restrictions.

Favorite craft store large selection of all the important stuff!

I like the store. They have a good variety but they are often sold out of things. Good customer service most the time. Follow me on IG @melanatedpsyche

Very good store. Framing department is excellent here.

Michaels is my happy place. I am just now getting into crafting and I just love the variety of items. For the most part they were able to meet most of my crafting needs and if I had anything negative to say, I just wished that they carried ALL crafting supplies for whatever craft youre into that way it could be a one stop shopping place.

My all time best place for arts and craft!

This place is pretty cool, I find what I need most of the time

Nice workers, decent prices, and great if you want to spend a bit on art supplies!

GREAT. I love the sales and the Rewards Program.

First I asked a staff member to show me where the cross stitch was and she led me to needle point. After searching the store I found the the section hidden behind the boxes. The manager came on the scene and I asked her how we can shop. She apologized and asked me if there were anything in particular I needed. I explained I was looking for a particular book and she knew exactly what I was talking about but had no idea where it was atfinally I said never mind and left . Her explanation of boxes being every where was because they got in a huge shipment earlier today.

Got picture frames on sale and the associate from the frame Department gave me Superior customer service. He went the extra mile to match my family pictures in 3 floater frames, along with managing To make me aware of the coupon online Which gave me an additional 20% off on my purchases. This is now my new go-to store.

We drive 45 min to come here at least once a month it is always well stocked and clean!

Everything I hate in life they have at Michaels. I tried to pick something up for my wife, and barely made it out alive. Dont go. Just walking in the door lowers your testosterone.

Always the best for a wide variety

Very nice displays, clean and neat. Cashier was very helpful, and friendly

Great place to shop for arts and crafts, various home decorator items, and fabric. Its a big store, have fun shopping for all the items you cant find elseware! Prices are in line with other similar stores. Have fun!

Great stuff just a bit pricey for me.I just picked up painting and Michaels is loaded with great paint supplies. Check them out!

Everything I needed was easy to find...staff is A1...store is orderly and clean...love visiting this location

They have everything you need for any craft project you may be working on I love Michaels.

Michaels brings out my creative side and I walk through the store like a kid in a candy shop! A must do shopping trip! I love this store.

I got a 2 by 4 piece of artwork framed here and they were so kind, helpful, and professional. The job was beautifully done. Im thrilled with how it turned out.

I found what I was looking for and the check out was quick and easy.

Love their Halloween decor

They have a great selection of frames. I found the perfect one

Never saw an associate to help me. Just got what I knew and left

Found a $12 item I wanted to purchase that happened to have been 40% off ($7.20) this week but I had a 50% off regular price coupon ($6.00) and assumed it would be accepted in the same manner as Hobby Lobby, but alas, cashier Button chastised me with a condescending explanation as to store policy. The money amount is trivial compared to how undervalued my business is to her. This employee could benefit from some diplomatic customer service training, or best be put to use in the warehouse.

Great Michaels location. They are well stocked and are always willing to order stuff in that they dont have for you. The framing store inside is amazing! They do SUCH great work and really work with you to get you the best deal. The Micheals app is super great for coupons and browsing whats available in stores. Organized well and the staff is helpful

Love this Michaels. Store is always clean and the employees are super nice and helpful.

The prices are always good since there are typically always sales going on! The staff was very friendly! We had to return something & the girl was very nice & understanding. It was taken care of quickly & very easily!

Good selection with good prices

Friendly staff and I found what I was looking for.

Cant believe with a line they leave one girl to answer the phone and cashier, while others stroll the store.

Great deals. My wife always says that she just wants to grab 2 things. A shopping cart later, and we are out the door.

I love this place. Why did it move to Hendersonville? If youre in East Nashville its a drive.

My favorite store. My house screams Michaels.

Staff isnt the most knowledgable as other craft stores but they have moderate pricing. The coupons are what make it really worth going if you get your hands on some. Clean store. Long lines when I went. Almost waited 10 mins to check out but i understand short staff.

Always fun to go. I always get lost at looking at the fun activities.

Always friendly and helpful

Michaels has a great selection for whatever your medium might be. I can spend hours in here.

The employees were very nice but needed.more people.at checkout it was one young man and thats it.

They nice and have good customer service

Excellent framing staff. The man named Todd in the framing department was patient, knowledgeable, and just great

Crafts crafts and more crafts love this place. If you dont have a craft in mind just walk around you will find something to do.

Like all of the other Michaels

Love Michaels!!! You go in there for one thing and come out with a zillion things..even if you arent a crafty person.

It is clean and organized

They have a nice Christmas selection and the staff is pleasant and helpful.

The store was good. Selection of beads adequate. One of the young ladies on the front was on the phone with a customer while a few people were waiting to check out which seemed a little odd.

Love this store, you can find everything for a project or craft!

I love Michaels. Many things on sale or great price. Want something but its a bit expensive? Use the 40% off coupon for your single transaction and save money. Whenever my local Joann or hobby lobby is out of items, I go to Michaels. Dont see it at store? Look it up on their website, at times its cheaper than in stores due to warehouse space thats needed for next seasons sales. Only thing I would like to see more of, is a bigger variety for flat back Swarovski crystal.

Wife loves selection

Sent wrong items. Did not get 20% off online to pu & delivery. Spent hrs to adjust over $120 pick up for $3.00 Disc. Nowhere near 20%. To one item $50 delivered charged shipping and other wrong items sent to no 20%off Any Delivery ordered same order. To charged shipping on over $160 Del. Not to Happy at this point

Clean and organized very friendly staff!

Love this place. Have anything you would want or need for handcrafting!

Pretty messy. Didnt have quite the selection I needed.

Love the Cricut supplies. Good bargains the day I was there.

Store has a wonderful assortment of nearly any craft you can imagine, staff I dealt with not very helpful, or knowledgeable. She seemed completely lost. But no one can know it all. I found what I was looking for despite her insistence they didnt carry what I was looking for.

Todd has helped us with custom framing and matting several times now, and is always patient and incredibly helpful. Hes by far the best in the area. The store is always clean and inviting outside of this, with fellow staff members who genuinely enjoy helping customers engage in their hobbies and. complete their crafts

Love this store.. The deals are always amazing

Small store, pretty crowded aisles. Still found a few deals there.

The framing shop inside the store did the most beautiful job on a painting I had. I highly recommend them.

Excellent prices & well stocked! Store was clean and neatly organized as well!

Exceptional, knowledgeable staff and a beautiful selection of fun stuff to do

My Favorite place for my craft projects. The staff will stop and walk you to where you need to be.

My online order was ready and easy to pick up. I asked for assistance and an associate walked with me and helped me look for what I needed. Great experience.

Good selection, usually. Often cheaper to find what you want online, though. Staff are rarely seen beyond the cashier counter and not overly helpful for finding things typically.

Found everything I was looking for, very helpful staff!!!

Very friendly helpful staff. Store is always clean.

Good store with a good selection.

I love coming here as the prices are great. Awesome art supplies and a fair selection of yarns. No fabrics though, so a true crafty store

Had what I needed and I used a 40 percent off coupon. Great service.

Very nice place to shop. Lots of choices for home decorating and crafts. You just need lots of time to explore all thats available.

I love this store.Chris is great... shes a current drawing and painting teacher.As for it being expensive, you can mostly get around that if you: 1. always shop with coupons 2. Check the sales on email. 3. Sign up to be a rewards member for more coupons. Anything else youll just have to compare prices, buy on Amazon, etc.Anyway, my only wish is that it took wheelchair and mobile cart users more into account. Some areas are difficult or impossible to navigate for people with mobility aids.All in all, though, I love the store, its selection, and employees.

Nice attitude at teh cash register

Found something I been looking for.... and got 40%.off

I absolutely love this place its selection for yarn is not as large as some of the others but they are always helpful and very sweet

Wife loves it

Love this store

Large selection and good deals. Price is kinda high without sale or coupon.

Has a variety of merchandise! Impressive.

Good size store with an abundance of art and craft items catering for all tastes. Friendly staff and decent prices.

Best selection of xmas flowers

Found some good buys

Always friendly staff and constantly ha e a coupon so you can get some good deals. Fun store.

Super helpful, got my diploma framed for half the cost of anywhere else. It came out great!

Maybe it was just an off day but they were way under staffed. You could get anyone to help you find things as the few that were there were busy. I asked the gall at the front counter where to find something and she gave me a short incorrect answer. They when I went to check out I had a few coupons that I wanted to use and the gall acted like this was a total inconvenience and was holding up the line. Typically I really enjoy the store, so I will give it another shot and hopefully have a better experience. The one thing that was nice is that 2 of the items I went in for were on a great sale, so that was a plus.

Always friendly service.

Who doesnt love michaels?!

One of my favorite stores to shop at. Very friendly staff. The only reason I give it 4 stars is because there have been a few times Ive gone for something and its not in stock.

Always has great deals! Friendly/helpful staff. Love this place

Oh my goodness, so many items, so little time! They have everything plus the kitchen sink. What fun!

The employees were very friendly & Helpful.

Great place to go yarn shopping