Awesome selections to pick and choose from, good Customer service, clean store, everyone must where a mask before entering sign posted. Well done!

Terrible customer service, disorganized store. Blamed customers and myself because items were STOCKED in the wrong place. Who does that?! Just admit it was an employees error and make it right for the customer. The manager wouldnt honor the price on the shelf. Instead, chose to cheat me out of $4 just to save face. Lose a customer over 4 bucks?! Keep doing that, and you wont have many customers left! Guess what, I found a very simular item on Amazon, cheaper, AND they will deliver it to me! Why would I return to your store if I can get it brought to me? Although I do enjoy browsing, Ill think twice before going into this particular Michaels again.

Don’t forget to sign up with your phone number for coupons! Great for ribbon, gift tags and so much more!

I love that michaels is walking distance frm my crib, been going to michaels for a long time, I get all of my Art supplies here. Love the coupons

Went to have a large picture framed on Friday. Took my large framed picture waited for assistance no one came, I called while waiting and they said the framer would be in Saturday morning. Just to be safe I called Saturday morning and was informed they werent there and didnt know their schedule. Called today (Monday). I was told the framer comes in the mornings. I told them I called Saturday morning and was told they did not know. I dont know why no one knows when the framer comes in. I dont even think they exist at this point. I took my business to the Michaels in Arlington. Staff was wonderful. I will always go a little out of my way to get the great service I received. Grand Prairie Michaels you lost my business.

Been here for curbside pick up and went inside just today with my husband. The store was clean and inviting, staff was nice, social distancing requirements were in place, plus I found what I was looking for and then some. Overall a pleasant experience for someone who hasnt been going out much lately!

Great place just a bit longer looking for some one to help us get a item from the top shelf great cashiers

It is very well organized, so it is easy to find what you need. In the current situation they take the necessary measures. Prices are reasonable, considering what the store specializes in. As far as it goes, Im a regular here.

Didnt get five stars ,because prices thruout the store didnt match the Items.Went to get Crochet needles,absolutely none of them had prices.And someone in the back was whistling for about 20 minutes..decided had to go,only bought yarn.

Love my local Michaels store! Great service, great staff and location!

I love crafts, art supplies, storage containers and seasonal items. Enough said lol

Store was very messy in the areas I was browsing, but the checkout...the WORST. They had ONE employee checking out with over a dozen people in line, mostly with fairly full carts. I waited for 10 minutes and they were still checking out the SAME person. Apparently, no other employee roaming around the store was qualified to run the register. I just left my cart at the door and walked out. You lost my purchase and get to pay an employee to put my stuff back.Ive had this same experience at two other Michaels stores in DFW. Nope, never again. Thanks Michaels! Im back to shopping on Amazon for crafts supplies permanently. Id rather wait a couple days for a package than stand in line for an insane 45 minutes to give you my money.

It was great. I love my store. Its my store and I am so thankful that we have one here in Grand Prairie.

I did a pickup order here and the employees were a little slow bringing it out to me, but they were clearly trying their best considering all of the current situations. The store was very clean and clearly newly built. I live closer to a different location but this store seems to have more stock/variety than closer stores.

I came with dear wife. She needed some felt for some crafts. This place was pretty amazing as to the selection and diversity of items in the store.They had a small but impressive amount of toys and games. The type build some skills and educational without being too geeky

This store is always so clean. Workers are very nice. I once lost my purse in a basket, as I grabbed the wrong one. Didnt notice for a little bit. The cashier had grabbed the basket and pulled it behind counter so no one would take it. She saw me looking around scared, said it was at the counter. I was so relieved.

I like this store the have many things. Hand make.

All Michaels stores are generally clean. This store was super clean. Helpful staff. So much stuff to buy.

I didnt even know Michaels did birthday parties, but I do now! The party was awesome. And even though we arrived late, the kids still had a great time.

Quick check out and everything is out where you can see it and easy to find.

Always clean and nice customer service

The Manager of this location needs to be more aware of the cashwrap on a busy Saturday! There was one cashier and 15 people in line! Ridiculous!

The Aarons framing staff are super helpful and knowledgeable. I especially enjoyed the service and friendliness of the Grand Prairie branch team members. Im looking forward to seeing my framed watercolor soon. Look for a 70% off coupon they come around quite often.

I beleive this Main Event will be very successful in this area.... and its large enough to accomodate lots of people. Wishing you all MUCH success!

Good ve

This is the only brick and mortar place Ive found so far that sells latch hook rugs, 5 stars just for that! But it was also really neatly organized and there is lots of variety.

Love the service. The checkout girl Stephanie has the most beautiful attitude and great customer service

Easy to find everything and great staff.

The times Ive been Ive gotten great service. What I like is that no matter which location the service was the same.

I love this location. Always clean and everyone is very nice! Well stocked as well.

Very organized, helpful young women.

I went to get a christmas tree, I got all I needed to beautify my tree at good deal

Wow the items are beautiful. I found a tiara for my birthday!

Took me way out of the way, Hit start on the google map app. About ten minutes north from the store re

Very pleasant wish I would have caught the girls name that helped me she was very helpful.

Have lots of useful thing for crafts projects and more

Super big store with tons of variety. Quick check out

Trying to get a hobby. Great place to shop and look for ideas.

Good people. Seem well informed. Prices way too high on many things. Not paint though... paint prices are right on.

Still open and a Gods send during quarantine, friendly staff and clean store!!

Very clean and organized! Everyone is friendly and helpful! Love this location!

Didnt find exactly what i needed but everyone was nice

The place to go for arts and crafts.

Good shopping experience and helpful associates

I got a $40 fountain on sale for 10 bucks and when I asked to plug it in and make sure it worked the manager was super nice about walking away from what he was doing to help me out, It was nice.

Michaels is cool. Had a great sale! Good place for educators...

My daughter & I went to purchase different items. I found everything I needed with no assistance. A young man in the frames dept asked if I was finding everything I needed. I told him that my vision is very poor because I have a hemorrhage in one eye. I can hardly make out what I was looking at. And asked him if the pr of scissors I was holding were pinking shears. He suggested I continue looking and left me standing there, whoopie!!My daughter found the vinyl she needed. She asked for assistance on a t shirt. The sz & color of t shirt wasnt available. My daughter asked if she or someone else could look through the unmarked boxes on the shelves. The girl said, No. Ill have to look through every box and that would be too much for me to do.BINGO!!!!! So much for that... AWESOME, OUTSTANDING, GO OUT OF YOUR WAY TO SATISFY YOUR CUSTOMERS, HA, HA, HA!!!SUGGESTION: Mark boxes with sz & color for better sales.Oops, lets see who will go out of their way to do that job.Thank you,Linda

I actually like this store however the prices are very very very high. They have sales that help towards the prices but they still are too high even when the discounts are applied. I left the store without anything. I was looking for small wooden beads and couldnt find them.

Most all the art & decor stuff you could need.

The store is brand new and in great condition, but I want to speak about Cheyanne. The sales associate there went out of her way to hunt down a product for me! The entire time she was smiles and helpful!

Didnt have what we needed (felt and wood) for a craft project. Prices are a bit high and we had to hunt someone down to ask if they even had what we needed.

Enjoyed it very much. Lots of variety. Nice store.

Michaels have some beautiful things. But if you dont have a coupon. Or if its not on sale the prices is very expensive.

Great craft and gift store

Nice clean store. Would give 5 star but their flower selection is a little limited.

My favorite Michaels! I consistently find the things I am looking for here.

Found what I needed, and the checkout line moved fast today.

Clean new store. Well-stocked and easy to find help when I needed it.

Great customer service

Employees didnt know some art tools which was a but troublesome to find

Kind of clean n organized. Very slow check out with little customer service.

I love this store great wedding section an everyone is so polite an helpful.

Love the sales associates they are very nice and store is fully stocked!! Ansolutley love it here

I am into crafts and I always get great ideas when I go to Michaels!

They have everything!

Stephanie is a very helpful and friendly cashier!

Lots of good stuff

I love the stuff that they have in there :)

Although it is smaller than the Michaels in Arlington, I did manage to find what I was looking for. The staff was very helpful and courteous.

Expensive of course.

Like ant other Michaels. More organized and better maintained.

I love the variety in home decor.

My favorite store! Usually stocked well and clean!

Been going to Michaels for over 30 years! This location does not have fabric and staff is rude.

I love this place. They have everything for my planner.

Wow!!! This is the first time at this store and was amazed about the product and service.

Who dosent love Michaels they have all the nick nacks for home

Very clean and organized, I just love this store

Beautiful store! Everything fully stocked and im sure its beause its new but lets give it a year and see how it goes... the girls at the front registers are very sweet. Will definaltey come back.

Clean, organized, and has everything I need!

More than just for crafts, I really like all the home decor

Good place to shop

Just about any craft products you need, they have.

Found some fun stuff for back to school.

So excited to have a new Michaels store so close. It was everything it should be!

This is not a Michael’s store

Get service help with framing outstanding

Lots of children activities! Some stuff is a little over priced but they always have a sale.

Staff is nice and the store is very clean and organized

Good visit, nice staff and a very clean store.

Found what I was looking for.

Neat

I love Michaels but their decieving sales irk me

Not a lot there...wish go had hobby stores like Arlington..

Soo many good deals!!!

I mean its Michaels!!!!!!! Great store and always neat and clean.

Easy shopping, friendly service!

It good but a little expensive .

Dont have a lot of stuff in stock from their website

They dont let you use coupons on all items in the store.