Friendly intake and staff. Ive never seen less that five lifeguards on duty with other walking around. No question as the safety of the patrons is their top priority. The facility is exceptionally clean. Both pools are spacious. Seems to be a popular destination. I spoke with a manager named Taylor a few weeks ago. She was very friendly and knowledgeable. Nice job folks!

Great place for swimming dont listen to the Google how busy is it chart it is always more crowded

Swim park was very clean, water was very clean , my 6&8 year old grandklds did not want to leave!!! Wife said she could watch them from almost everywhere inside. We are from centrel new York , we come down to visit my father, and go to Ocean City MD. Personally

This center is too strict. I completely understand having rules in place to make sure everyone stay safe. But one rule I dont understand is why you must stay on one side of the center the whole time during your visit. So for anyone that decide to come here please be mindful that you have to choose between being in the lap pool or the family center side the whole time. They will expect you to stay on that side the whole time. So no you will not be able to check up on any family members or friends if they are on the family center side. If you do they will tell you to go on that side for the rest of the time youre there. I will not be coming back because of this stupid rule.

This place is a blast for kids! They love the big twisty waterslide, and the wading pool with its small slide keeps the tots occupied. Our kids have benefited from the fun summer camp program as well as their swimming lessons.

Its small but ok. The pool is in door and is relatively clean. Large parking space and lot. A lot of indoor and out door seating. Warm water is actually warm. Friendly staff.

Really nice indoor facility with reasonable prices even if you do not belong to the association. The water park area is big enough that the smaller children wont get bored. There are lanes marked off just for swimming. There are showers and a locker room to hold your things. The staff were very friendly and helpful. There are different lessons being given and it is nice to see how engaged the instructors are with the children.

I give the indoor waterpark 5 stars because when I went there it wasnt loud it was calm unlike how other people say it was loud for there experience but for me it was calm and. I loved the whirlpool spot in the pool it was so much fun but it was a struggle to get out of the whirlpool. Also the water slide there was HUGE but sadly I didnt get to go on it because I had to go home and also IF YOU WANT TO GO ON THE WATER SLIDE IT OPENS AT 5:00 P.M. your welcome.Anyways other then that it was AMAZING AND FUN

Very professional and courteous staff, very clean, 8 lap lanes which are very nice. My only quibble is it could use some more ventilation as it can smell pretty strongly like chlorine but it’s a clean, convenient, nice place with friendly lifeguards and staff.

1 stars just for great location other then that not great. First and last time here. There is no fans in the pool area so if ur not in the pool then u will feel like ur in the hell. There is no exhaust system to take the bleach smell out of the building. Service dog or not if there are kids playing there should be no dogs allowed but in this facility they allowed dogs in the pool area. 150 people at one time in the small pool area is crazy.

Great place for Anne arundel county residents.

Reasonable price. Water park was big enough that two hours was just right but small enough that its easy to track your kids.

My daughter enjoyed herself here I wish they had a little more things for the kids thou

I just took my granddaughter there for a birthday party in May. It was my first time going there. It was nice they have a couple of party rooms. There is three pool sections one for the little kids, that is connected to the other section for the bigger kids. A hot tub for the adults. Then on the other side is a pool for doing laps.

My kids and I first experience here was wonderful. The staff was wonderful and helpful, pool area is clean and lifeguards are on point with keeping everyone safe. I actually felt a good vibe here and Im not a people person I felt welcome and peace

I give it a five because it was so much fun and it was a lot of stuff to do and my favorite thing there is the orange slide.

Not toddler friendly. Told me I can bring her but she cant get in the water. I want them to explain that to a toddler.

Had a great time!! The lifeguards are very attentive. The staff is friendly. Most importantly this place is spotless. The price is also fair.

Was really excited to go this place with hot tub, but we got all the way here they said the baby under 3 is not allowed.....what a weird place?!?! We are going to watch the baby all the time is not like we will just let him play by himself... feel no words

The facility is clean. I can usually get a lane., And I have found the staff to be polite and friendly.The only thing I dont like is having to pay fifty cents each time I opt to secure a locker. Ive noticed that most people take a chance and dont even bother. It would be a lot more convenient and customer friendly to make it possible for everyone to bring their own lock.

Loved this place...i will be going more often

Rude snappy people who dont understand. nice pool broken slide still...

It’s very enjoyable for kids and they also have birthday parties there

Great place for kids and parents! Pool was clean, and kids had a blast!

I give the place a bad review because they do not allow kids under 3years old to swim which I find stupid because it’s for kids to have fun so I don’t not recommend this places if you have children under 3 years old ...

Front desk people are so rude and disrespectful. I wish they train them some customer service.

This is a superior facility. It is kept very clean. The life guards and fitness instructors are great and very non-judgmental, in fact, encouraging, about each patrons level of fitness. But there are multiple facilities used in multiple ways and different ways to pay for the facilities, so it can be very confusing at first. For instance, there is the water park which is open for very specific 2-hour sessions; you cant just go in any time. There are fitness classes, and swimming classes which are at specific times. Lap swimming is usually available anytime although sometimes less lanes are available due to a class at one end of the pool AND no lanes are available when the swim teams have practice. But all the information is available if you look at every page, including PDFs, on the website. I have used it for the water fitness classes and for lap swimming. I also have occasionally taken my niece and nephew to a water park session, and always have a good experience. Hours can change monthly, so check the website before you come. Small lockers are one quarter, large are two quarters.

$20 for our family for only 2 hrs? I understand why they do this since it’s not very big and can get crowded but that $20 is WITH discounts. I’d happily pay $20 for more time. I was planning on swimming laps while my older kids played. Turns out you have to pay for THAT pool separately. That’s where they lost me. Oh and don’t forget $ to use the lockers too!

Just today a wonderful lifeguard opened up the water feature for me and my kids on their snow day. Thank you so much!

Nice my daughter loves it. Its a great place for kids to play. The only thing I dislike is the strong chlorine smell its burns my .

I like the lap lanes during the winter months. It is nice to have a hot tub to relax my muscles after my 40-45 minute lap swim. I do find the staff to be very rude. The locker rooms are usually unclean, but manageable with a pair of flip flops. It used to be nicer the first few years it was open, but I found once people from outside AA Co came more often it became harder to swim laps without leisure swimmers getting in the way. The last two times I went I found it to be better because they charge extra for those from outside AA Co. The water temperature is usually perfect for both lap and leisure pools. However, I will not shower or use the bathrooms because of the cleanliness factor. Again, that has been more in the last three years than prior. Later in the day is perfect if you are a lap swimmer.

Water park here is great for kids 3+. No kids allowed that are not potty trained. 10-12 lanes for swimming plus the water slide and Park area. Lessons for young and old here.

Every time I have gone there they have been awesome. it is a great way to spend a day inside when it is terrible outside.we had a birthday party there last year and it was awesome tooI just saw the negative reviews and wanted to counter with something positive.this place to me is great!

Nice Place. It helps to understand a few things, though1) Admission covers a 2-hour session. This is spelled out on the website and in the publications, but people still whine about it. You pay for 2 hours, leave the pool at the end of the session, and pay for another session if you want to stay longer.If its too crowded, they wont let you in until the next session. That seems reasonable, since it might help prevent a drowning. Still, some people cry about it.I had no trouble getting the staff to explain the details of the admission and pass system to me, No one was rude to me.2) Admission is $4 for kids, $6 for adults, $4 for seniors if you live in AA County. Add $2 if you are from out of the county. So its not cheap, but not horribly expensive either.3) Discount books bring the prices down, especially for Adult + Children combos. Your ticket gets punched once for each adult, once for each kid. I cant see why anyone would expect anything else.4) The lap pool is for swimmers. You dont need to be a racer, but its not set up for lounging around in the shallow end, either. A lot of seniors use it for workouts, as do many young adults.The kiddie pool is for kids. What else? Its nice, with water depths from 1 half foot to 4.5 feet. It has a pair of slides and some fountains, but if you want Six Flags youll be disappointed.All in all, I liked it.

Horrible experience!!! After my kids and I waited for 1 hour, paid our money, changed and got dressed...one of the staff members ask if my granddaughter was 3 and potty trained...I explained that she’s potty trained and will be 3 on Sunday. We were turned away and showed no empathy. My kids were all changed and ready to go and to be told that we can’t enter after all we went throug was so disheartening. I will never come back again.

Its really fun to play in the water and splash around but there isnt enough space for me to swim in. It is very crowded and can use some space. Swimming in the lanes are fine but maybe swishing around the place would be better.

This place is a very friendly place for family friends and more,it is set up perfectly for kids and the swirling pool is fun

I visit the lap pool and hottub pretty often in the summer due to my bad knees. I remember working in a similar setting when I was a teenager, and was even a pool operator. I have read a lot of reviews and witnessed a lot of things at this pool. Here are some clarifications on things that often anger people:1. The reason (which should be fairly obvious) your diaper-wearing 2-year-old child cannot go in the pool is because they are not potty trained. If someone poops in the pool, at best, they have to close it for 30 minutes and at worst the pool is closed for 24 hours. So dont ruin it for yourself and other patrons. And yes, poop incidents are very common in the summertime. Stop being selfish. Also, anyone under 3 should not be in the pool, even if they are potty trained. If your child can barely walk and cannot go down the little slide by themselves they are way too susceptible to injury and should not be in the pool. I have watched the pool get closed for a whole day and the staff has to deal with sessions worth of people asking for refunds, looks like an awful ordeal. And no, you will not get away with sneaking in your 2-year-old. Whether the staff can apprehend you or not, they know.2. The reason your eyes burn so badly from the chlorine is because almost 90% of the patrons decided not to shower before entering the pool. The bathrooms advise you to shower before getting into the pool. The reason your eyes burn is because the chlorine in the water is reacting with dirt/grease/sweat/pee etc. So, take a shower, youre gonna get wet anyways.3. The fact your child is too short for the slide is not the lifeguards problem. In fact, it is nobodys problem. Not a big deal. Go down the smaller side. Your child will get over it. And no, the kids you are watching go down the slide are not all shorter than your kid, those are anger-induced-hallucinations.

Its fun for kids and has an average price. I love that grown ups can swim in lanes but the children cant. It could use some space because it gets very, very crouded!

The facility itself isnt bad at all. What I did not like is the website advertises the hours that they are open. I went there with my family expecting to go in right away. When we got there, we were told that we would have to wait until the next session which was more than an hour wait. When you pay for entrance, you are paying for a 2 hour period as opposed to enjoying the facility until you want to leave. They do not explain this on the website, and it is a little misleading. Other than that, we had a decent time.

Employees fail to tell me that my son was too young to get into the pool after I paid and its plenty of other younger children in the pool but they only said something to me. I think is very unprofessional and I would not recommend this pool to anyone

I love this place but the vending area is a rip off.

Overpriced and crowded. When I went there the line for the waterslide took me 17 minutes. (I know cause I had a swim watch.) The whirlpool was so crowded that everyone was bumping into each other. There was so many people you couldnt even swim without bumpibumping into people. Also staff was very VERY rude.

The staff is very rude at this place. Lifeguards were constantly rolling their eyes and other motions that indicated their displeasure. They were very unprofessional and were downright mean to some children. Rules were arbitrarily enforced and it was confusing to the kids. My daughter was required to keep her hand on the side of the whirlpool at all times when walking (no other child was required to do this, my daughter is not small, and was not disobeying any other rules). Very disappointed in the staff at this establishment! This could be a fun place to visit, but the lifeguards dont make it an enjoyable environment. I understand the need for rules, but its excessive and changes with each lifeguard who monitors the area. Please note that children are not allowed to use the swim lanes unless they are with a swim team.

First of all the life guards are completely rude .. I think the life guards need to learn how to talk and treat people with respect as they are nothing but kids ..other than the ignorant life guards the place is OK. .

I really like being able to swim laps in a pool where lap lane rules are enforced. Children have a great pool area of their own.The staff is friendly. Negative comments about staff seem to result from people being asked to follow the rules for the safety of all.Lefeguards are vigilant, getting into the chidrens pool to observe when the pool is crowded.I do wish people would be made to follow the rule about not wearing their street shoes in the pool area.It is gross.Also wish parents would support the lifeguards who are trying to keep every kid safe and make their kids listen to the guards.

Fun to swim but NO GYMS

Note: Closed until June 16 for maintenance(I suggested updated hours to Google for this timeframe)

Ignore the bad reviews the staff does a GREAT JOB considering in the summer, pool only holds so many kids and they try to accommodate and rotate as many as possible.Overall place is VERY CLEAN Ive watched them constantly taking pool samples make sure of the chlorine levels. Always have been polite to me. ALWAYS 2 Life guards watching ALL pools.1 on each side. They may have lap pool going, aerobics and Kidde pool at same time, GIVE THEM A BREAK.

My kid and significant other n his kids are crazy y for this place. Its close fun n easy way to have a blast on the water slide

This place is amazing and great for kids and adults, yea the life guards can be a bit rude at times but the place very fun and keeps kids occupied.

This is a great place to go if you are a slow fitness swimmer, there are floats and pull buoys and you dont get swamped and humiliated by people that swim like Michael Phelps. The place is clean and there are generally open lanes. It is a great value especially with a FUP pass.However, the situation is a little more chaotic if you are there for the kiddie water park. They only allow a limited number of kids into the park at a time, they give you a two hour swim time (I bet your kids are tired after 2 hours!) , they do not allow kids that are too small to get in the pool (Thanks!) and if you dont know the rules, you may be disappointed. So, read the rules, reserve a time to swim, and be pleasant to the staff, they will respond kindly and are doing the best that they can.

Very nice family place, there is something there for the whole family to enjoy! Very inexpensive

Had a great day with out kids staff and lifeguards were on the job! HAPPY

I dislike how you have to pick a swim session and also the slides are set up wrong they will put your little child on a big slide where they can easily go under water

I think they only deserve to get only two stars because they wont let babys with swim diapers on WHAT !?! Thats rediclus I think they should let people with children that are in swim diapers in there pool they will never see me here again But if u do have a fam that is potty trained it is a good place for u to swim at

The lap pool itself is good but the attention to service is about what one would expect with a county pool. Prices are not bad expecially since there is NO fee to join, only when you want to come in. They have decent plans for multiple visits to save money. They also have a play area for the younger kids and offer party services for groups.Like every public service they are most crowded first thing in the morning and right after work. Midday is the time to go swim, especially if you want a lane to yourself for turning laps in the lap pool.Check the schedule for when classes are running and check for the local school swim team practice times because that will take the lap lanes down to less than half which means crowded conditions.They are good answering the phone and letting you know when the lanes are jammed or if there is a little space.

I personally do not recommend anyone to go this place, because of the front desk who are non-professional.

Horrible Place. I dont even know where to begin. The life guards and overall staff are very rude. If you ask them a question they throw you this look of why are you bothering me?. The facility is okay but far from amazing. The life guards are very selective when enforcing the rules making the overall experience very unenjoyable. After our first day swimming my kids didnt want to ever go back. That should say enough right there.

Water park is great. Just need to uphold the no wet bodies in the main hallway rule

Nice place for a family fun day; water is pleasant year-round.

I hate it. It was very unprofessional. The chlorine smell burned my eyes.

The lifeguards don’t watch people and pay attention to people. When I was there people almost drowned

I was pretty much scammed at this location. There is a family pass that costs about $70.00 for 20 times. This is a one adult and one child only pass.....so heres the problem, when my son and I went to the pool, they punched twice on the twenty slots! I complained at the front desk and even to the managers and they rudely stated that I needed to properly read the policy on the site in regards to the family pass. The employees stated that it was a 20 times pass, online states that it is a 20 times pass, and on the card it states it is a 20 times pass. But we can only go 10 times! I asked for a refund for being tricked but the manager stated that it was my fault for not reading properly and refused to give a refund. Although the pools are great, because of the terrible management and customer service, it is a one star.

Seperate pool for adult exercise and a hot tube. Segrigated from children, it makes for a much better experience. Wish the out of country price was not so high.

Crappy place only allowed to use one of the pool would not recommend for people over 8 years or below 60.

Nice Safe Family Fun!

Great place for water aerobics.

I came all the way from Baltimore City to find out that my fully potty trained 2 year old cant swim. She will be 3 in a few weeks..Now I have two disappointed children.

Its a bit warm inside, but the staff is helpful and the place is well-maintained.

Not worth the money. Glenn Dale Splash Park in PG county is the same price for a FULL day of swimming and fun, not a pathetic two hours.

I really like the facilities. I wish the desk staff didnt appear to be confused about how to collect payment almost every time I go though...

Enjoyed ourselves a whole lot

Had my daughters birthday party here. Staff were extremely rude. Manager was unpleasant. No customer service experience whatsoever. Overall bad experience for such a special occasion.

Dont like that theres a age range for the pool. Most people have kids who are if age to go in and another child whos not.. Cant expect a parent to live there child with someone or leave a child alone in the water cause the other child cant get it... There needs to be a change, open up a kiddie pool area for the little ones.

OK for the price they charge you. It is smaller than I expected, and some people here are very rude, but it is was OK. I am not sure if I will come back here.

The staff sucks and to work there is terrible I wouldnt advise to go this pool ever. The head manager is very unprofessional. The pools in PG County are alot better.

I honestly love this facility but the staff at the front desk are VERY RUDE!!! I almost wanted to take m7y family home, but the kids were so excited to swim.

Its so safe and amazing and opens 1 to 4:15

Way to strict for older children Dont waste your time

A lifeguard asked me If I paid to do laps.

Customer sucks!!!! Showed pure racism and discrimination

Two words...racial profiling..end of story

Love it

Does this place stay open all year long? Most pools close after labor day.

Bad I pay 2 hours they give one bud services really

Rudeness, lack of respect and being inconsiderate of customers is the rule when customers dont have any choice.

The manger need fired

This is a great place to swim & take kids but the front desk staff are rude when you have questions.

I was thinking about bringing my kids here but since my son who wears swim diapers cant get in I will not thats discrimination ... and from reading other reviews about the rudeness I will take my money else where

Love it

Clean and nice

The staff at front desk extremely impolite.

People at the front desk are not polite. I understand that an aquatic center serving the public must be WELCOMING at all times.

I havent gone there Yet