Have Schell Shock bjj is the best feature

If I could give 0 or negative stars, I certainly would. Rude . . . rude . . . rude -- thats what I can say about the owner. I sent my kids to track out camp at this establishment. First off, it is NOT a gymnastics camp which is certainly how she portrays the camp to be on her website. No, it does not say gymnastics camp, but it has kids in gymnastics attire on the pictures of the track out camp leading you to believe it is gymnastics based. My kids came home to tell me 1) they could not play the board games because they had missing pieces, 2) they sat and watched movies daily, 3) they were not instructed AT ALL in gymnastics or how to use the gym equipment, 4) they were supposed to play games but the teachers did not motivate all students to participate which made playing games less interesting, 5) the teacher showed tons of favoritism to kids she knew. My kids have been year round for 6 years and we have attended lots of different track out camps to get different experiences. This one is the first that I have been compelled to write about. What a complete waste of time and money! Now on to communication -- I should have known to NOT take my kids there when I was unable to get in touch with anyone over the phone or via e-mail. After three different e-mails were sent and I had called and left several messages, I finally got a short e-mail telling me they would call me later that day -- they NEVER called. I sent my husband in to speak with someone and check out the place because I could not get anyone on the phone. He said it looked fine (our ideas of fine are entirely different). Response by e-mail is non-existent and returned calls do not happen. I suppose since my kids were only going to attend track out camp we were not worthy of a phone call. UGH!! After the camp was over, I tried to get a receipt with the business tax ID number so I could get reimbursed by my flexible spending account. I tried calling and got NO return phone calls. I sent an e-mail . . . no response. A month later I sent a second e-mail . . . no response. I then drove to the establishment to get a receipt and the owner told me to just print it and write down the TAX ID. How hard would it have been for her to send me an e-mail with the tax ID in it and tell me to print it out and write it down . . . no, she has no respect for her patrons. How was I supposed to know the tax ID since she NEVER called back nor responded to an e-mail. It was not that easy! I then asked that she print out the receipt and write it on the receipt herself while I was standing there. You would have thought I was asking her to give up a lung. I would NEVER recommend this place to anyone. I cannot say whether or not she can do anything in the gymnastics field because she clearly didnt teach gymnastics during the week long track out camp. However, she is rude and does not communicate well.

My both kids, 4 and 6 love it.

My daughter recently started here as part of the team. We were previously at another local gym and very unhappy with the way team was run and the coaching. The coaching at performance is top notch. These girls work hard and it shows! We couldn’t be happier about being part of this gym.

I came across Performance Sports center during my research for a track out camp. The owner was accommodating and provided top customer service to me and my three kids. They believe in an incentive program promoting healthy behavior. I have only heard positive feedback from my children about Performance Sports Center. (They beg to stay upon my arrival) The owner adheres to safety practices with constant supervision over the children. Performance gym has a structure schedule during track out that provides children with a variety of programs re: Gymnastic, board games, movies the Friday Field trips. I have always had a positive experience with the Staff and Owner.

My daughter loves this place mrs Anna is so nice and friendly

I took my Daughter and her friend here for open gym every other Friday from 6-9pm est. and they had a fantastic time they completely loved it ms Anna is so Friendly and a wonderful head coach

We were pleased to be invited to my friends daughters 9th birthday party at this facility but unfortunately we had to leave as soon as we got there. Miss Anna is one of the rudest, most unprofessional people Ive ever had the displeasure of dealing with. After our brief encounter with her, I asked the staff what her name was, for review purposes, and was appalled to find out she is the owner of this place. My friend booked this place for her daughters birthday party and invited all her friends, one of which is my 2-1/2 year old son. My friend was not told of any age or size restrictions and my son is tall for his age so he wasnt much smaller than some of the other kids out there, but as soon a she saw him, she loudly stated for the entire gym to hear hes too small to be out here by himself! Although I was five feet behind him escorting him, as directed by staff upon arrival. Not thirty seconds later, she picked the mat my son was playfully jumping around on to send all the kids to (out of a dozen or so out there) and then loudly exclaimed, hes too small to be here! He needs to get outta here! Hes gonna get trampled!I calmly picked up my sweet boy and told him we needed to leave and he was obviously not happy about it. I told her we will just leave then and she did not respond. My friend was mortified at hearing how Miss Anna treated my son and I. This was her daughters birthday party and she was apologizing for someone elses rudeness.Dont do business with this woman. Save yourself the trouble of being treated poorly and go elsewhere. Other businesses actually want your business. She clearly does not.

Love the friday night open gym. This place is wonderful our kids love it

The owner, Miss Anna, is incredibly rude, selfish, and aggressive. I had a small conversation with her a while ago and had to leave because I felt so disrespected. I’m never going back to her studio. Put your money into a business that actually cares and wants your child to succeed, don’t give it to her.

Rude. Horrible customer service. I saw her talk to a kid and she thinks she is funny. Sarcasm is subjective and has no place in a learning environment.