Best gun store Ive been to. Knowledgeable staff, friendly and welcoming.Their inventory and prices are also the best in Fort Wayne. I purchased a Ruger AR15 and walked out eager to return.I look forward to having these guys help me customize my rifle.

Absolutely love ZX Gun! Only place I will buy fire arms. Staff are extremely nice and helpful

Super service! Very friendly and helpful. Picked up my shotgun today. Scott was very helpful and knowledgeable! I will be back for that Glock!

Ive purchased a few firearms from this place. They have pretty good prices and a decent selection. My only complaint is the employees are not very friendly or helpful. I stopped in today to see if they had a firearm I plan on getting. After waiting a bit I was told they dont have it and that was it. I would of thought they would at least offer to order it or something.

Rude experience over the phone inquiring about where to find FFL license number back in March/April with Fort Wayne store. I understand you guys were busy but that shouldn’t be an excuse to get short and hang up on customers. Won’t be back!

The staff is friendly and knowledgeable. If you have a question they will find an answer. I leave there business everytime knowing that they put their customers first. My 15 year old son has a great time there too. Even though he cant buy a gun they answer all his questions too. They have lower prices than most shops around town.

This was my first time in this store but I thought the staff were friendly and knowledgeable. I did make a purchase and will definitely be back.

Very knowledgeable staff and super helpful! Great selection of inventory! A++

Bought my first firearm today, and couldnt be happier with the customer service!! These gentlemen were patient and answered all of my questions, and helped me find the perfect one for me. We will be very loyal repeat customers, thank you for all of your help. What a pleasant surprise!!

Great selection and very helpful staff. Thanks again to Oscar for helping with my selection and answering all my questions

Used to be good but they are too young and don’t understand basic things like haggling, they get defensive. They young guy barely had enough wrist strength to rack a gun. The young dude also got defensive when I asked about ammo, and proceeded to lecture me about a shortage nationwide as if I wasn’t already aware. They are not a group of winners. And they all wear bandana masks like they are Billy The Kid or something, young guys think it’s cool to wear a COVID mask

Great Assistant and had a good time looking for a new piece. Definitely appreciated the staff and their selection.

They were quick and to the point. They knew what they had and didnt have. When they didnt have what I wanted, they were able to pull it from a different store so I could go ahead and perchace it in stead of waiting.

A staff member was incredibly rude. And continued to be rude and I wasn’t even dealing with him. Terrible customer service.

Quality firearms, higher prices. Find your own balance. Lots of cool add-ons. Knowledgeable staff

They are knowledgeable and extremely helpful. Nice people!!

Everytime I go to ZX I feel like Im treated well and not dismissed, questions answered very well and always courteous service.

My go to place for firearms, or ammunition. Great friendly service everytime.

Warning!!! They will rip you off. They have a layaway BUT you put half down and 30 days to pay. If you cancel the layaway after only 3 days they will only give you half of your layaway back and then proceeded to tell you its because they already ordered another gun to replace the one you put on layaway and that its a restock fee! What?? So, they make money for doing nothing and then sell the firearm you had on layaway. Sportsmans warehouse has a 60 day layaway and only require 20% down and you can cancel the layaway and get a FULL refund of your deposit. In addition, the staff at zx are rude and talk about you to other co-workers in front of you! Pathetic

Great prices, especially online. Pretty good overall customer service, it just depends on who you get. Some of the guys are fantastic, while others act like youre an inconvenience.

Great service and even better prices!!

Very unhappy. they have one priority $$$ (yours). customer service: nope

Best prices hands down. They make freedom look like they buy from zx and mark up the prices. Always helpful and professional even when a super leftie like me shows up. I have only had 1 problem with them and that was a grip didnt fit on my Anderson lower. Both were purchased with them. A employee helped me with the grip pick and knew the lower I had. When I got home to install the grip I found it didnt find and called them they said no returns even after the employee was the one that helped me pick it out knowing all the specs. 1 time out of the countless i have been there isnt bad. 4 stars. Would be 5 if that incident didnt happen.

Great guys helpful and ready to answer questions.

Better than freedom firearms by far. Customer service is A-1, price is right, Phil with the glasses is definitely doing it right and taking care of the customers on a daily. Always a pleasure doing business with zx. Wish they had a shooting range that way I could be done with freedom firearms for life.

Never again! I did like this shop at first but apparently Corona Virus has brought out the worst in these guys! Lots on new unhelpful, unfriendly faces! Was a nightmare picking up a simple transfer! First there system was down and they were unable to check in gun. Then claimed they didnt receive proper paperwork from shipper! I have ordered and bought hundreds of guns in my life and never had this much trouble! I do not recommend and I would never use them again!

My first purchase was a great experience. Answered every question I had without hesitation and introduced me to Fort Scott Munitions. Will definitely be back soon

Very prompt , professional and courteous , and took great care of what i came in for , highly recommend shopping here

The store had just closed and they still let me in, and welcomed me with the best service!!! By far the best gun store in Fort Wayne. Even if they don’t have what you’re looking for they can order it, and are guaranteed the most reasonable prices alongside highly knowledgeable employees. Thank you!

Way to overpriced. Terrible customer service. Terrible attitude and if you put a gun on lay away they WILL just steal your money and resell whatever you want to buy. Would never do business with them ever again

Very nice store. Knowledgeable sales associate.

After some research and visiting other shops in the area I happily made my purchase at ZX Gun. Knowledgeable, friendly service. No hassle paperwork process. And very competitive prices.

Not happy with the fact that they wouldnt give me my money back on a magazine I ordered online that didnt fit my gun ..they told me to put it on a selling site.. going to start going to sportsman Warehouse

Friendly knowledgeable staff always willing to help highly recommend for all your firearm needs.

Great selection and very personable staff.

Hands down the best gun store in Fort Wayne. I came in looking for a pistol for personal protection and the staff there walked me around for an hour and showed me every type, what they carried, and what they recommended. I left knowing way more than I did when I walked in. I went to several other stores and none of them came close to ZX Gun on prices or customer service. I came back the next day and purchased a beautiful 1911. The staff is very personable and helpful and make you feel like they actually care, not just about the money in your wallet. I will definitely go back to ZX Gun when I inevitably buy another.

The staff is very friendly and helpful. As a first time gun buyer, Chris was very informative and helped me pick what gun fit me best. All the staff works together great, and get it taken care of.

Nice people that are knowledgeable. Ok prices. Not totally happy with the amount they gave me for a trade in but that is on me too. I would definitely buy from there again

I have visited this place two times in the last week with a plethora of questions. Everyone here was able to help me, make suggestions etc. Fantastic customer service and knowledge… I would definitely recommend!

After looking into and researching several guns and even shooting at a competitors range. There is absolutely no comparison in the level of customer service and expertise that Taylor and the other gentlemen from ZX offer to the people in the Fort Wayne area. Dont waste your time going anywhere else.

The staff is awesome. Many times I walk into a gun store Im ignored or dismissed. At ZX Im greeted when I walk in and they are willing to answer my questions. They also order parts for my builds. Could not ask for more.

Very polite and helpful.

Great staff. Low inventory.

Went in as a first time gun buyer. When purchasing my firearm, the gentleman dealing with me placed 3 boxes of tumble upon impact ammo on my gun box and told me when you buy a new gun, *from us,* we give you three boxes of ammunition. Had them ready to go with my purchase. Wording it as if it were a bonus for buying a new firearm from them, (or that they had some overpriced gimmick rounds they were trying to get rid of.) Sure! Why not? Turns out they charged me for the ammo. Went back in and they told me it wasnt part of their policy, and that I could always sell it. $70 for 60 rounds of gimmick 9mm ammo to plink cans in the backyard or something. I could have bought around 300 fmjs, a bunch of hollow points, or heck a holster and another mag or two from them while I was there for that price, Id think a good vendor wouldnt have sold a 23 year old first time buyer 60 glorified 9mm fmjs for $70. I feel a bit cheated and taken advantage of, and will not be returning.

Very helpful staff. I made a handgun trade for a new one. Very pleased.

Just picked up a transfer the other day and the staff was helpful and friendly, wish I wouldve know they already had the gun in stock because I would have purchased directly from them, Ill use zx for all gun purchases in the future

I bought a rossi model 92 & a rossi model 856 . They had to order them received in 3 weeks with things being slow or shut down I was very pleased will definitely be back

Phone service is horable and couldnt confirm a order even tho I know its been there for 4 business days

I absolutely love it here! You guys are amazing! As a young, attractive woman, I usually have a hard time shopping at gun stores, so seeing that you had a lovely, sweet, and helpful woman close to my age working there was a great feeling! (Nina) She was so helpful and made my experience with you guys wonderful! I’ll definitely be back for more goodies. :)

Knowledgeable friendly stuff will definitely be doing business with them in the future.

Friendly and knowledgeable staff, and if they arent sure about something, they find will find out for you. Willing to take time and give personal attention to each person in store. The cases are organized by brand for the most part, and they are willing to allow you to compare different brand guns with one another. Always a great experience here!

Knowledgeable staff with great customer service and support! Alex, Brent, Nina and Christie are awesome people who will personalize your buying experience. Prices are very reasonable and have a host of accessories to accommodate your hardware. Have made several purchases and have been pleased with each one.

Extremely appreciative of the service, products and information i recieved while in the Coliseum location in Fort Wayne Indiana. You guys have earned a repeat customer for sure and thank you again.

A REALLY REALLY good place to shop for everyone; women need not feel discriminated against and there is something for everyone; from nervous beginners to the professional match grade champion shooter!!! ZX boasts a great selection of firearms that you can actually view without handing over your first born child as collateral while you hold the guns and examine the features....not Ammo prices are BETTER than Walmart and Gander (especially if youre buying in bulk!) and if they dont have something in-stock on the shelf, just give them a UPC and ask how much they would charge for it!

Pricing can be a couple hundred dollars cheaper than freedom firearms depending on what youre looking at

Absolutely love shopping here. I often come in on my free time, even if I’m not needing anything, because I always have a good time there. All of the employees are knowledgeable and helpful! 5 stars for ZX until the day I die! As long as you are open, I’ll never in my life spend my money elsewhere.

I just moved back to the area and really wanted to get myself a new gun to keep myself feeling safe.. Alex really helped me find exactly what I was looking for. Thanks Alex and thanks ZX Guns for having such great employees and such a great store! Definitely found my new store!

They have a really nice selection of handguns. The gun I bought, the prices were on par with internet prices, if you consider shipping and transfer fees. The person who helped me was friendly and accommodating, but didnt seem to know anything about the product. I was the one describing the differences between the versions. I went in knowing I was buying one of them. I did end up buying the significantly cheaper version. I didnt care about all the bells and whistles, but I did want the grips that came with the more expensive one. (A knowledgeable salesperson might have been able to talk me in to the more expensive model, I was THAT on the fence)Anyways, I asked if it was something that could be ordered. Nobody looked to find out or took a note so they could look later, and call me back, even though I indicated it was something I really wanted to buy. So I bought the gun as is. I guess that money for those grips will just go to an online retailer instead.

They have great prices, but the best part is their knowledgeable and helpful staff. I was looking for a specific gun that was difficult to find and they were able to help me in a quick and efficient way that was also cost effective. I highly recommend them.

They were great, gave us a great deal

Fort Wayne’s area best gun shop! Large selection of new and used guns, ammo and accessories. The staff are friendly and very knowledgeable about all their products. Pricing and staff will always bring me back!

Tyler and Taylor were a great help in me purchasing a concealed carry pistol.

Unlimited knowledge and experience for anything and everything. I went in not knowing what I wanted at all and after going through about 15 pistols (very patiently I might add) they found the perfect one. I will be returning again for my next gun purchase and you should too cause your not going find better service or prices in fort wayne.

This is the best gun shop in town! The employees are far more friendly than any of the other gun stores around. They know a lot about the guns and theyre happy to help you out. They also have the best prices around.

ZX staff sold me a holster that didnt fit my gun and then refused a refund or exchange. Bad customer service. I will not be back.

Save yourself the expense, and headache of dealing with this facility. They believe in taking advantage of women, not discussing details, and then charge you with fees that were never discussed or agreed upon. Shop elsewhere!!!!

Awsome service best gun store i have ever been to very friendly and fast service

Always helpful. Good selection of firearms.

Great store. Good selection of merchandise, knowledgeable staff, friendly.

Great store with a great selection, but should be open on sundays

Nice place. But always new employees

I am totally appalled by the policies and fees charged at this gun dealer. We put a firearm on layaway, 4 days later we came to take it off of layaway due to research and reviewed in the gun. We put down $165 dollars and were only refunded $80. I am in total shock 1. We arent gun dealers so we lean on research, websites and customer service reps to tell us about a gun, 2 the gun was on layaway for less than 5 days we have purchased many guns and have never been victimized in this way.

Great place. Fantastic customer service!!!

Absolutely great experience I had with Jake. He took the time to answer a few questions I had. No pressure whatsoever. Great selection and definitely be back for another purchase.

Best place in town to buy. Sales staff are friendly and knowledgeable. Fair transfer fee price. I highly recommend to any prospective buyers.

Great staff, friendly atmosphere and the jake guy really knows what he is talking about. We will definitely be back because of him. It’s good to see excellent customer experience still exists.

Chris and Phil were very helpful, super knowledgeable and I highly recommend going to see them!

Excellent customer service, great prices and great selection. The staff was very knowledgeable and helpful in the buying process. Definitely recommend.

Very helpful knowledgeable staff. If they dont have it they can get it but their selection is very good and the pricing is very fair.

Ive had two transfers here and have bought some gear here. Love the staff there. All of them actually. Great experience here. The only thing that can make this place better is if they carried reloading supplies even if they didnt carry powder. Also would love to see them buy some land near by for shooting so I dont have to go to freedom any more.

Friendly employees, treated customers with respect, much better than freedom

ZxGun has quickly become my favorite gun store in the area. Nina assisted me with purchasing a personal protection handgun. She greeted me when I walked in the door and allowed me to take my time before coming back to see if I had any questions or wanted to see anything. She was extremely patient and helped me find something that was exactly what I wanted. I never felt rushed or hurried, or like she had something better she could be doing. We also found a holster option that worked best for me. Zx will definitely have my business for any future purchases I may make.

Great experience at Zx guns! Jake was very helpful ask for him. He will guide you through.

Not only an excellent experience, but my dad and I got to use their virtual firing range. The system is similar to the EST training that we conduct in the service. There is a pistol and AR option that will help one learn: 1) trigger fundamentals; 2) practice movement to contact; and 3) sight picture. With the variety of games and training exercises, the virtual range is definitely a unique feature and something that all shooters, novice to advance, can greatly enjoy. We appreciated the experience, and will see you again!

Dont use them as a FFL if you purchase firearms online and ship to them. Pretty rude individuals to start. Save you time and money and use a different gun shop. All there prices are horribly overpriced. Ive purchased a few firearms in my day. And never got a delayed background check on my first handgun purchase like they said I did here. All in all I will not be using ZX gun ever again.

Great service, everyone is very polite and helpful. Super happy with the gun and the short time it took to get it.

These guys are great! The staff is always friendly and knowledgeable, and their prices are the best in town!

I first got into firearms in 2015 and was totally clueless about firearms. After doing tons of research on the firearm I wanted and price I wanted, I went in to ZX Guns just to check it out (was not planning on buying anything). Well it turns out that because these guys have a lot of knowledge about firearms and had excellent customer service, I went ahead and purchased a firearm from them.They definitely have the most reasonable prices than anywhere else Ive seen, even from what Ive seen online. Also, theyre honest guys not trying to rip you off or sell you anything you dont want. Nate has done a great job and has gained my trust. He even emailed me a whole FBI report on ballistics to help educate me on the types of ammunition is out there and their performance. Even the guys I see at the Indianapolis and Fort Wayne Gun shows are top notch, informative, no pressure kind of guys!I have bought 2 firearms ZX Guns, and have also brought in a friend who also became a customer. Tory also helped me with some information with another potential firearm I wanted. Her knowledge was also valuable. She is willing to take the extra step to make sure that customers are getting the attention they need. Everyone at ZX Guns does a great job making sure the customer comes first and is treated with respect! Keep up the good work!

Very friendly and knowledgeable

Friendly staff whom are very knowledgeable on their products! Easy to transfer items through them with great prices on everything!

Rude customer service and I wouldn’t suggest this store to anyone.

Customer service and selection unmatched in the Fort.

Id wish this review were higher. My gun buying experience was excellent fast and simple. But its what got me to that point which was bad. Everytime time ive walked in (6 visits) ive never been greeted or asked if i needed help. All the employees did was stand there and talk among themselves. And just buy reading some of the other reviews its looks like im not the only one. This is something you guys really need to fix. Makes us customers feel like we are not wanted. And if we are not wanted we are not going to come back and spend money.

Great store!

My wife and I were there the other day looking and we were so greatful and the sales persons professionalism and knowledge. He was so nice and helpful that we will definitely be back! Thank you jake for being so good at your job!

I find this gun shop equally stocked with guns knowledge and friendly people its hard to find a place in this town any better unless it had an all you can eat buffet....

Awesome place, great and knowledgeable staff. Priced fair. Skip the internet shop local.

Best place in Fort Wayne to purchase firearms! Most competitive rates and staff is customer service focused .

The Customer service is by far outstanding, Gun was shipped to me as promised and plan to use again in the future!!!

This shop is okay, but its nowhere near the best gun shop in Ft Wayne as others have said. Maybe Im missing something, but limited selection compared to others & Ive never been asked if I need help when there. Ill stop by and check inventory & prices, but other shops (Gander, Wrigley & Freedom to name three Id rather go to) usually have better selection.