We have had a great experience with the Jacob center so far. We work with Jon for one on one and Suriya/Justin for group. They are always professional, prompt, and very understanding. The activities are very fun and well planned. Jon is always extremely accommodating. The only (minor) issue I have is that my son (13) is not a troubled kid by any meas and does this program for other reasons but he is in a group with boys that are 16/17 and much more experienced.. I feel that the groups could be organized a little more to be age appropriate as I feel the difference in a 13 yr old vs a 17 yr old is huge on many levels. Otherwise, their mentor program truly is great.

Not scheduleing visits on there word, or at all in a week. Not sure what the problem is but in a month I should be able to see my son more than twice..... I’d look at other options if you are considering this option.

I had a foster kiddo who had a mentor named israa through Jacobs Center, she seen the foster every Thursday but needed to inform me prior. Israa on a Friday asked me if she could take the foster child out of school early, I said “no” multiple times and she wasn’t listening, I finally told her I’d be at the school to pick her up and israa said she would stay at the school with her until I got there. I went to pick my foster up from school and israa had taken her off school property. Israa refuses to tell me where they were for I could pick the Foster up, she argued with me, told me she was part of a “legal team” which she is not, I told her I needed the foster back ASAP and she told me they were doing something and it took her 20 minutes. I’m disgusted because the night prior Thursday israa came over to hang out with foster since she was “only available on Thursdays” per herself, I was in the process of cooking dinner and right before dinner was ready israa took the foster for ice cream WITHOUT asking me then it took an hour for her to return with the foster. The Foster later told me israa cried to her about how she broke up with her boyfriend and she was so upset, which made my foster upset. I tried reaching out to Jacobs center the following morning with no luck and have waited a month for a return phone call which I still haven’t gotten. The staff that runs Remington house (through Jacobs center) is also a little bit of an uneducated joke. I’m truly disappointed with Jacobs center all around and hopefully israa doesn’t work with children anymore because it’s very unsafe and unstable with how she acts and responds to foster children.