user
Michaels
15228 Summit Ave, Fontana, CA 92336, United States
Appearance

Comments
Te
Review №1

I love this store. Personalized service and lots of art supplies.

Ch
Review №2

Micheal is like a kids playground for me. I always have fun with the goodies I find there and the staff is always super helpful in helping me find what I need. I do get sad when they don’t have what I’m looking for because it forces me to shop online. But at the same time there selection is always incredibly large!

Ch
Review №3

Me and my daughter go here for all our projects needs never disappointed in the staff or services and knowledge of the products being sold nice job guys

F
Review №4

Love everythingHolidays specially

Bo
Review №5

Well stocked , including unconventional items for unconventional creations . I may have gone just a bit mad , what with all the things I had not known that I wanted. .. my preset spending limit was unceremoniously left by the wayside without any regrets . I left a much happier though less financially secure person

Pr
Review №6

I came here last night and today both times when I would talk to an employee they were not helpful nor interested in helping me. I placed an order this morning and after 5 hours it still hasn’t been ready for pickup so came in to cancel so I can just grab the stuff myself !

La
Review №7

The store was well stocked and all of the employees were extremely nice and helpful.

Em
Review №8

They have good stuff but they are just so pricey. Just make sure you have your coupons ready.

Mo
Review №9

Have everything I was looking for. The cashier was very rude but it didnt ruin my experience.

Ni
Review №10

It was a good day to shop and it was nice getting new things, and me and my bf went on a date and got things from there too!

Be
Review №11

Organized items. Search your product online then when you go to the store you will find the product exactly on the aisle you Search earlier.

N'
Review №12

Lovely staff (very helpful) and quite well stocked.

za
Review №13

Very helpful people. And found what I wanted and then some ...

De
Review №14

Customer service is wonderful both in person and on the phone. Associates were helpful throughout the store and knowledgeable on the products they sell

Ve
Review №15

Found everything I needed. Well stocked store!

ss
Review №16

Its a good place for general odds and ends . Entry level hobby supplies but not alot for those deep into their crafts. Shelves tend to be a bit messy and lines can run long .

Ma
Review №17

I asked for something which said was available at the store and the lady didn’t even try to check for my item and said we don’t have that !

Ga
Review №18

Pricy store but if you snoop around long enough you can find some deals. I went for matte board to frame some photos, what they sell on the floor is paper thin, worthless for cutting mattes. I would think a store like this would carry better boards. The staff is very nice and helpful.

Ki
Review №19

They never pick up the phone I called like 6 times and not a single answer it was a horrible experience I had one quick question to ask and didn’t get answered because no one answered!!!!!

Ak
Review №20

Love this place. You can find everything you need for your Krafting needs. Love the doorbuster deals. I got everything 70% off with additional 25% off my entire purchase. I saved $300 and spent $200; Deals! Deals! Deals!

za
Review №21

Just picked up my mobile order! Was sooo fast and such a breeze! Thank you to staff that got my order together and delivered it to my car! It’s so stressful to shop with the covid craziness going on. Thank you for all you do! You guys rock! For sure will be shopping at this location for now on.

Ka
Review №22

The staff is always helpful!

Va
Review №23

Worst customer service for the lady picking up the phone for the storeGot yelled at horrible attitudeLori Johnson she said her name wasWe ask to talk to manager and ask for her position and she hanged up on usShe needs to be removed from the companyWe own business in FontanaAnd definitely felt that the owners need to know how there customers are being taking care ofThere not replace this woman she is bad for business

Ch
Review №24

I get there was a good sale, but this place was disgusting! Very sad to see..

Gu
Review №25

Was okey ,some empty shelves on ailes but otherwise good.

To
Review №26

The store was very busy due to the season however we were able to find our items. Lines were long but moved quickly because of lots of professional staff

Ra
Review №27

Customer service was exceptional, the staff knew exactly where to point me. I was in & out like if it was the drive through! Highly recommend for any art supply needs.

Ci
Review №28

Went in for their clearance sale but they didn’t really have much.

Am
Review №29

Excellent sales. Clean store, friendly environment

Ha
Review №30

Great place to find crafting materials. Store is clean and well organized. Friendly help.

Me
Review №31

Excellent! Bought a lot of yarn.

Ja
Review №32

Loved this store found everything i needed for my sm. Project definitely be back at this store

Je
Review №33

Friendly service. Always find what Im looking for also they have great deals

Ca
Review №34

Very messy store but thats understandable with everything going on.

Li
Review №35

Had everything I needed. And is always fully stocked. Love the deals days 30% - 40% off. Easy to look on app or online for coupons. Perfect for Rustic decoration lovers.

Ly
Review №36

Very nice not too crowded.

Tr
Review №37

Employees are very helpful and polite

Tu
Review №38

Great place for arts craft. Friendly and knowledgeable staff.

Ja
Review №39

The selection and prices are good. The coupons makes the pricing even better.

Yo
Review №40

More selection than Wal-Mart. Ill eventually come back, to buy more stuff for my upcoming art work.

Ka
Review №41

Low on paint but found enough for my daughter.

Cr
Review №42

Had to do the curbside pick up but it was quick and painless I will shop hwre again.

Mo
Review №43

The store was unorganized, there were boxes all over the isles and although the site said they had my product in stock they did not. On the positive side all staff was friendly and helpful.

Gl
Review №44

Great clearance prices! I love to shop here after holidays! Their items are great and last a long time. The only issue I have is the number of employees. Ive been there a few times and its really hard to find someone to help look for a specific item. I have to go to the register and ask for help then wait for someone to come. Hence, the reason I have given it 4 starts. Other than that a great place to shop, always clean and they carry so many items!

El
Review №45

A bit messey and dirty.

Wi
Review №46

Great prices and everything you need. Get the awesome coupons online :)

Ma
Review №47

Micheals craft store is a great place to buy anything you need to create crafts . I bought paints from martha Stewart, apple paint , craft paint and brushes . This is what I made

Vi
Review №48

Great store. Found what I needed. In n out in minutes

Na
Review №49

Its always hard to find someone to help you if you need to ask a question. Then, when I finally did, the young lady was abrupt, rude and completely contradictory to what I tried to show her on the websiteWe did find what I was looking, I knew it was there somewhere, it just would have been nice if I didnt feel that it was such a bother for her.

Er
Review №50

Large selection of items for your every crafting need

As
Review №51

Store is always clean. Usually stocked pretty well. Good customer service

De
Review №52

I didnt dislike it. Very warm atmosphere

Am
Review №53

Love it and the deals! Lady named Cindy is really sweet and very helpful

Al
Review №54

Always a very special treat for us. Symphony is always GREAT, and Andrea Bocelli and his guest artists were superb!!. Believe it or not, this years performances were significantly greater than last years! WOW ! If you truly love great music then I would recommend not missing it next year (hopefully he will be back ). PS Jamie Fox can SING!!

Jo
Review №55

Got a couple of rather expensive Halloween decorations at half price thanks to a coupon. Well stocked. Nice location.

Tr
Review №56

They always have what Im looking for in stock. Cashier was helpful and friendly.

Mo
Review №57

Love this store. They have everything for all crafting ideas . A little bit pricey but you can always find what you need.

Go
Review №58

Mom?Yes.Can we go to Michaels.Why.I have a project due tomorrow.

St
Review №59

Found a lot of useful items but unfortunately its definitely over pricey

Ca
Review №60

Awsome art supplies

Be
Review №61

The oil and acrylic paint department was in complete disarray and nasty. The selection was very limited. Otherwise an okay crafts store.

JU
Review №62

Great customer service, they went out of their busy time to help me.That is what customer service is all about.Thank you

Fr
Review №63

Very great store!

Ma
Review №64

Very organized lots of product in the different departments I enjoy shopping for my crafts here.

Ma
Review №65

Helpful staff although the website is very misleading as to what is in stock. Your best bet is to call ahead of your visit.

De
Review №66

I found my MUCH needed yarn... 30 miles away from my home but, I found it! I Love Michaels but, the lack of supply is a REAL disappointment and, now that they carry hardly any Happy Planner supplies, too, Im finding myself looking online and NOT expecting the instant gratification I live for

Bu
Review №67

I LOVE THIS STORE CHAIN!! ALWAYS find more than what I need! Their sales and online Coupons make it all worth while.

Gr
Review №68

Love Michaels just hate this location. Always messy

Ma
Review №69

I had a basket full of expensive professional grade oil paints and supplies which were labeled as discounted on the shelf but they would not honor it at the cash register. So I left without purchasing anything. Support your local art supply store. Big boxes dont care about the customer.

Ma
Review №70

I got good deal when prepared weddings.

Gi
Review №71

Went for a puzzle but they didnt have a good selection to choose from. But friendly service

Wi
Review №72

The employees are nice and helpful.

Ji
Review №73

Good place for art supplies. They have tons of craft items as well. Prices are good and there are lots of locations.

Li
Review №74

I would give four stars but every time I shop there its so hot in the store that its uncomfortable to shop. I cant stay very long. Also they usually have only one person at check out and it takes forever to cash out. The last time I was there I was overcharged on a sale item and it took them a half hour to figure out how to return the item and charge me the correct price. I like Michaels but cant go too often because the store is too hot. Ive been to Michaels in Fontana and Rancho Cucamonga and both stores are way too hot. Even the employee agree the stores are too hot.

Cl
Review №75

They have almost everything that I need. Copic marker selection is scarce so Ill have to go elsewhere for those. I do like that they are close by and open 7 days a week as apposed to Hobby Lobby, who is closed on Sundays.

Ka
Review №76

Decent prices and a nice selection.

Je
Review №77

Same as any other Michaels. Awesome stuff, great prices, nice cashiers

Da
Review №78

Michaels is a hobby store very much like Hobby Lobby. You can find most craft things in there and its a nice place just to go and relax viewing some of their specials that they have on display

ca
Review №79

Didnt have what I was looking for but helpful staff

Jo
Review №80

Found everything I was looking for, quick checkout and friendly staff

Sa
Review №81

It was reasonable price selection of yarn. I saved money by buying bargain yarn at 5 for the biggest and 2.99 for the smallest. They had a lot of cashiers checking people out; the sales floor didnt have a lot of staff though.

Ti
Review №82

Join the club for free and get emails on all sales and valuable coupons.

jo
Review №83

Service was really nice and the place was really neat

Da
Review №84

Love their deals! Always look online for a coupon! Theres only 30% to 50% off! If you scrapbook or have ANY kind of craft to work on this is definitely the place to shop at.

De
Review №85

Barely any workers to help you find what you need

Je
Review №86

Went early in the morning so everything was well organized and easy to find.

Jo
Review №87

So much stuff. Great deals and nice staff. Manager needs to learn better customer service. He really shouldnt be working there.

Fa
Review №88

A lot of empty shelves. Didnt have alot of iron on patches.

Vi
Review №89

Good for craft needs and supplies

Ro
Review №90

Clean and organized

Ge
Review №91

Happy Place lol

Sm
Review №92

Customer service was top-notch

De
Review №93

Great place to find different things for your project and things you can make what youre doing more special.

Sa
Review №94

I love Michaels. I mainly go for their yarn selection and the great door buster deals they have on different items. Also it is a great place to stock up on bakery items. I am able to use a 50% off coupon on non-sale items and get wilton pans for a great price! Definitely recommend downloading app before going.

Do
Review №95

Hudge store! Poor service High prices No art about music or guitar art. No benches to sit down. Same expensive art items can be found in a dollar store

Na
Review №96

Not organized at all.

Fr
Review №97

Great store had everything we needed it for family reunion

Da
Review №98

Love this place, they dont have everything I need for screen printing, but they have the shirts and paints to get me by. Very nice people, store I would recommend this place.

La
Review №99

Very helpful and friendly place!! Always satisfied

Ce
Review №100

Five stars for the girl working at the online pick-up section in the back. Quick and dont need to wait in line!

Information
79 Photos
100 Comments
4.3 Rating
  • Address:15228 Summit Ave, Fontana, CA 92336, United States
  • Site:http://locations.michaels.com/ca/fontana/5709/
  • Phone:+1 909-646-9656
Categories
  • Art supply store
  • Craft store
  • Picture frame shop
  • Yarn store
Working hours
  • Monday:9am–9pm
  • Tuesday:9am–9pm
  • Wednesday:9am–9pm
  • Thursday:9am–9pm
  • Friday:9am–9pm
  • Saturday:10am–7pm
  • Sunday:9am–9pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations