Theyre very knowledgeable and have given me great advice every time Ive had questions. Theres 1 clerk who Id rather not mention, without her consent, that I seek out whenever I want to know ᗩᑎYTᕼIᑎᘜ about my 3 1/2 most. old ferret.I highly recommend them!

Ive went here for as long as i can remember. For my snakes and geckos. The Owner and staff are amazing and have great knowledge of anything you need to know. Even after moving to NH i will still travel back just to support this store and see the changes:)

The ignorant woman with the glasses (Paula) is the soul reason the store is terrible. She’s a miserable woman with nothing going for her in life so she takes it out at her job. I will never spend another dollar in this garbage store establishment ever again. With that being said i highly recommend aquastetics on east main street in fall river! A lot friendlier service, immensely more well kept fish and no ignorant harlequin to insult customers that spend 100$+ weekly in that god awful basement

Me and my boyfriend have been going here RELIGIOUSLY for a year and a half now and even before we met we both came here for all our pet needs , just recently I purchased fish from them that died within 24 hours i asked for a refund or new fish and got told no. Me and my boyfriend spent thousands in this store we even have given plants & fish to them FOR FREE !! I purchased a fish tank that i over payed for seeing as tho it was used & also couldn’t return that after 1 hour of purchase. the women who runs that place has ZERO customer service skills & i cant name a person who likes her thats met her . extremely rude.. never the less we have always returned until today!!

Awesome place. Very clean, friendly and helpful staff.

I absolutely LOVE this little store! I go in here every couple days for crickets and they are super helpful and always in a great mood. The gentleman thats usually in back with the fish is one of my sons favorite people ever lol. Would recommend to absolutely anyone with pets looking for a more personal environment. 5 stars is an understatement

I have been coming here,I guess since they opened. Was into snakes and fish, now I just do fish. Never had a problem with anything I ever bought hereOwner is about the best aroundw has all the info you need go anywhere else and you wont get the knowledge that he can pass on to you

I did really like this place. Before. I had to edit this review. Until we met Paula. The absolute worst customer service i have ever encountered. I wont sit here and rant about her, Please take my advice and avoid her at all cost. We purchased a Guinea Pig with the intention that it was a female. Two days later i double checked the gender of my guinea. It happened to have been a boy. So upon trying to work with them, they told me that they DO NOT guarantee the gender. Literately 2 days after purchase. The fact that they are not willing to work with these types of situations puts the animals and the customer at a place they might not be 100 percent sure with their living status. Its a shame the guy in the back has always treated us with most respect and everyone else in the shop is great. This is the case though. If you are reading this, just consider going to another shop.

Theres a reason they have nearly a 5 star rating with 400+ reviews - this is a great local pet store. Dog/cat, bird, reptile, fish, you name it they have it. They offer much more than just a place to buy your dog food, they give great advice and are happy to help best they can. They work hard and offer a great selection for freshwater and marine fish and are always have plenty of dry goods in stock for whatever you may need. Shop small and support your local businesses!

Some good healthy plants and good selection of fish. Beautiful coral displays too.

Been going for years. The owner is passionate for his field. The animals are well taken care of and the information available is top notch! They have a great team over there. That being said some things can be pricy depending on what youre getting. Athough on the same token Ive also gotten some of the best deals ever here when it comes to taking care of my 2 snakes, lizard and cats. Hope this place stays around forever!

Super helpful and incredibly knowledgeable fish staff! Looks small from outside but its so much larger inside!

Animal instincts as a company are always so informative about pet care in general. They always have what you need for aquatics, to reptile, and even birds. Always friendly always knowledgeable about what is asks of them. Ive been going to this location since 2008

Animal Instincts staff are amazing. They go above and beyond to answer any questions. They are very professional and knowledgeable.

Best Pet Store Ive ever been to! They know their stuff and are super friendly. They have a huge variety of live pets too. Sushi the Beta says Thanks!! He loves his new home and plants, cant wait to come back for a few more!!

The staff was so friendly and helpful. We learned so much and got what we needed for our tree frog. They also taught us about how to enhance our fish bowls with real plants, snails and clams. We love visiting the store!

Great customer service. Very knowledgeable fair prices

Awesome store and very knowledgeable people.

Very nice and knowledgeable staff. Always extremely patient and helpful.

Always very helpful when I go there and they always have what I need and never run out of what I buy

Knowledgeable staff, amazing variety, good prices. Best pet store in Fall River.

Very knowledgeable. Always happy with service could not be better

Was very helpful and courteous

You walk in thay take care of you

So helpful and great stock in saltwater fish and corals

Treat bob well and he will treat you well

It’s a great place

Wish there was an option for 0 stars. This place is a joke. They have fish that they are charging 70$ for when you can get the same exact fish at Petco for 30$. Then they claim their fish are better quality but in my experience buying from them the poor fish died on the way home.

Amazing tropical saltwater and fresh water species. Thanks were well taken care of. Staff was very friendly and helpful.

Great selection of pet supplies and some very cute small creatures like birds and bunnies. They have a huge selection of fish too. The staff is very knowledgeable and friendly!

Its the best place i ever visited im from newport and there is no petshop since i start visiting here in my opinion its one of the best store owner and staff super respectful they explain you whatever you ask they show you new stuff and i dont change this store for other i do highly recommend this store a 100% not only 100% a 1,000% thanks for being so nice with costumers God Bless owner and staff

Its a decent shop for general reptile and pet goods. The prices are okay something more expensive then others. Staff is okay mostly same faces.

Very disappointed in reptile staff. I sent my father there to pick up some live feed for my leopard gecko, and my dad ended up looking for a second opinion because my leopard gecko is just a baby and I also just got her. Leopard Geckos may I remind you only eat insects, my father has very little knowledge on that. She swore left and right that she has been feeding her leopard geckos this for there entire lives. Even claiming her leopard gecko lived on this and died at 16. The bag she ended up giving my father is a fruit based powder mixture. Ive noticed chewy also says this ok for leopard geckos but it is in fact not. Leopard geckos need live insects to hunt because of the lack of motion they do on a day to day basis. So if you go to this store and someone recommends you this for your leopard gecko. Dont take it because this bag is sure to make your gecko die do to starvation, because she or he will not touch a fruit based substance. I repeat leopard geckos eat insect, they are insectivores. Which means they only eat insects! So do not buy this product for your leopard geckos.

Very knowledgeable staff can help any beginner start an aquarium. They have better prices and a better selection than the corporate guys. I have never had someone answer so many questions so easily and factually qith any purchase anywhere. They also help with water testing and help you find the proper treatments for you. With regular visits and water testing that is free there you will be sure to succeed in whatever venture you may choose. They have many other super cool pets as well. I have a finished basement that tends to stay cold and they have some awesome aquatic animals that actually prefer cold so I may be on my way to a second set up with their help! Super friendly super patient even if you have no aquarium knowledge they will take their time and help you and help you to understand everything you need to know to succeed.

The staff was very helpful and knowledgeable. I am no expert on pricing, but found their prices very reasonable.

Friendly , nice atmosphere. Always have what you need. Very helpful

This is a great local shop! Every time I have been in the owner Acknowledges me. He has a wealth of info for the aquarium hobby. The lady who works in the fish area is great as well. I do shop at OSA in coventry for corals from time to time. However, I was really impressed today when I saw the new coral set up and colony set up they are doing. I have purchased some corals here in the past and will be back for more. All my fish have come from here and not one has had an issue. They are also great when it comes to buying RO and Salt water. I bought an awesome 3 head candy cane coral today and it looks awesome in my tank!

AMAZING!!!! I happen to be going through Fall River early today and saw this pet shop and stopped in. Not expecting to buy anything just looking. He had every nano fish imaginable. Iv had the hardest time finding chili Rasbora online let alone in store. They looked ok in store but ounce I got home and put them in they are the best looking fish I have. Animal instinct has my full patronage.

I love this store they have a wide variety of fish and pets the staff is very knowledgeable about their departments

Very informative mom and pop pet store that takes good care of their pets and are trying more to help you than to make money

Can’t get enough of my Animal Instincts!! Bob, Paula (the REAL Force behind Bob!), Anna, Don and the rest of the awesome staff, R O C K!! Great selection of aquatic life! Reasonably priced and knowledge you can’t put a price on! If you love your fish, reptiles, birds, hedgehogs (YES! Hedgehogs, Chinchillas and Gliders), and more...Animal Instincts is THEE place you have to check out!

Best pet and fish store Ive ever been too

Well very good place to go for your fresh water needs!SaltwaterSuppliesOther animal products as well!

Staff are always helpful and knowledgeable, as well as, pleasant to deal with.

Best pet shop in New England hands down

Great store, everything you need and then some. Very knowledgeable staff.

I go there almost every other day. Wonderful staff, pretty much always have needed items in stock, etc. I love the staff though; theyre attentive, caring, and knowledgeable. This store just couldnt get any better!

Great service. Salt water tanks are clean and healthy

The best personalized customer services for pet owners. One of my dogs is allergic to everything and Animal Instincts is the only place I get his food and keep him comfortable. Thank you guys. You are the best!!

The staff that worked here were super super nice and very knowledgeable. we got our first rabbit. I have had rabbits in the past but they really filled me in on what I forgot. very very nice people. Hes a little shy and sorry for the pic of him behind my toilet, but he has picked his most comfortable spot there.

Those that work at Animal Instincts are always very polite and helpful. The shop always has a wide variety of fish and other aquarium dwellers, fresh and salt water. A big selection of birds and reptiles, as well as foods for all mentioned. A very neat place!

Great/polite/friendly staff! Great products! Always very helpful

The employees are always very friendly and professional. They have a lot of specialized items that the big box stores just dont carry.

I bought a hamster here that was twice the amount that I normally get my hamsters for. But I really wanted that hamster so I gave it a try. My hamster is showing signs of abuse and doesnt let me hold him. It has been almost 2 months.

I know they try really hard and have typical reptile and bird supplies n feed. I didnt like seeing the bunnies and birds in the front window it hot unbearable heat with just a tiny fan to circulate the hot air.. The finches were all panting and I could barely stand there to pick a few to buy. I wanted a few of the cool looking finches, but only if I knew they were tended to, better than that.

Love this place and the staff are excellent. I tell everyone I know to go there and also it helps the local pet stores

Staff is very knowledgeable and helpful. Have all the info you need for your purchase

Bought a fish for 50$. Poor fish didnt even make it home. It died in the bag on the way from the store to my house. The fish are over priced and not healthy enough for transport. Dont waste your money.

What a quaint little store! It is deceiving as you can actually walk all the way back and into the aquarium area, but make sure you do to see their large selection of fish. Great selections and nice staff!

My purpose in my visits here are primarily aquatic but I stop by the front corner to visit the bunnies and birds. I dont interact much with the folks up front but the folks in the fish department are awesome. As is the owner. Great place.

Good pet store with good service

Went here with my 8 week old pup and the staff was super friendly! They came over to admire how adorable he was and the prices for his food were great. I’ll definitely be back! Thank you

Owner doesnt stand by their customers. Pretty much called me a liar that my purchased Love Bird chewed or scratched its way out of a cheap happy meal type box that they put it in today.This may not have happened in the past but it did today! They decided Not to replace the bird Before I told them it was gone.I told them I would bring the box to them to see the hole. They are all about the mighty dollar and not customer service. Typical business in this day and age , but you would think a small mom and pop business would go beyond for their customers when big box stores have all but cornered every market with their many choices and better prices.Stick with the Big pet stores they at least stand by their customers.

Nice little local owned pet shop. I perfer to stay away from the big stores. Very friendly and attentive staff. Lots of animals. Huger varieties of fish. Some ive never even seen before.

Great people work there berry good quality fish and supplys

Great place, friendly environment and always somebody around to help. Questions are always answered fully. I really love the place.

Big selection of all kinds of creatures. Helpful staff. First time here-great shop!

Really cool place for exotic pets. The staff is knowledgeable and they have a very good assortment of fish and tanks.

Im there every week for fish and plants.. Bob is an awesome guy and makes you feel right at home the second he sees you.

A little on the expensive side

The staff here is so friendly! The girl behind the counter helped us pick out some fish for our new aquarium. She was very kind and knowledgeable.

I have gotten two pets from here and both are alive and well and never regretted my decision. They have amazing workers who are always friendly.

One of the last best true Aquarium shops that has the old time beauty

Great place friendly staff

Love this place. The staff are always nice to me, very cool animals there, and overall a very nice store. Ive been coming here for a long time

My go to place for pet food, supplies and advice, great staff

Great place

The best pet store anywhere!

My family have been customers of Animal Instincts for years. Recently, I needed help with a new reptile pet for the family...i found all of their tanks and reptiles so beautiful, but not knowing much about these creatures, I asked for help choosing. The staff was amazing. They helped me to pick the best species that would be best with our children. We are so happy with our choice. Glad they were so knowledgeable and helpful with supplies needed. Prices were cheaper than the internet. You cannot beat dealing with a family owned and operated pet shop.

Very good

I got my fish here and they still a live it was worth buyng the extra accessory that they recomend...

Great service and everything you need for every type of animal.

Very knowledgeable and helpful.They took the time to answer all our questions. We are totally new at having a fish tank.

Way overpriced here for 2nd rate fish the other shops in Fall River way cheaper better selection otherwise RI. Shop wisely save your and run to another shop ! Surprised they are still in business with their prices and attitude. So in closing buy your aquatics elsewhere you would be surprised of the better price and quality of other pet shops around. I am done with this place as well as all my friends. Like in the movies I give this place a rotten !

Love this place!! Staff is extremely friendly and knowledgeable!! They care about the pets they sell and are always happy to answer any questions for people who ask alot of them like me !! Been coming here for years and will continue to support this local family business!!

Always a great experience here. They know what they are doing and someone is always there asking if they can help. The pets are very well taken care of and they offer a great variety of food. I take my bunny here to get his food and nails trimmed.

Lots of pets to choose from. Many types of fish, Reptiles, birds, small mammals and amphibians. Great little place with very helpful and caring staff.

They have awsome animals, I adopted my very first guinea pig from them. I loved it and now own 4. I buy my dog treats from there and they are the only treats she likes and will eat. The staff is very helpful and nice as well. Prices are reasonable. Shop here

The staff here are awesome. They always answer any questions. They care for the pets as if they are there own. Animals are well taken care of. The store is always clean. Ive bought a few pets from here and I couldnt be any happier. This is a great place to shop!

Ive purchased two pet rats (and almost all of their needs) here and would recommend them for small animals. Both of my females came to me pretty well socialized out the gate, and continue to be the sweetest, most wonderful babies. Great stop for most of your pet needs, including high quality dog and cat foods, and the aquatics section here is large and well kept.

Best place have birthday cakes for dogs very friendly and helpful kinda pricey on some pets but would recommend them to anyone

Best pet store around the owner bob is very engaged with the customers. Bob is one of the most hands on owners and you wouldnt of guessed hes the owner. Don in the fish department is extremely knowledgeable and takes pride in his work and advice.

I highly recommend that if u are looking for Healthy well care pet and pet supplies, Animal Instincts is the place to consider. I have bought many pets through the years and I can say its been years that I have never had a problem. U cant get the same quality service in big retail pet supply store like Animals Instincts has to offer. I can not count the many time my children have been extremely HAPPY when they were growing up visiting there where the staff keeps the store well maintained and has always been very helpful. As well very kind to take the time to teach even myself every ASPECT of handling, daily care, diet and just the right compassion for every individual pet we have had apart of our FAMILY. That has been exactly what ANIMAL INSTINCTS is a FAMILY to mine and many that have walked throught those doors.

Great priced food for all animals and friendly.

I make this store part of my normal rotation of Fall River aquarium stores when looking for fish. Their staff is friendly, fish are well taken care of, and they try to have a good selection of fish to choose from (sometimes their stock is smaller than other aquariums). Its definitely a store to visit. The only thing that made me mark it down to 4 stars is that their prices are a little high on tropical fish compared to other stores. Its probably the overhead of the store but you can still find some deals (ie: Bettas, some common tropical fish varieties, etc...). The staff try their best to help with selections and are helpful. Although Im not into the hobby of keeping reptiles, birds, or rodents, they seem to have the best selection of them in the area.

Love this place ! Just wish they wernt so expensive and had more options for adoption!

Friendly people clean good prices and the Owner is an excellent guy Bob

Ive been going to animal insticts since my Teen years. I know the owner, his employees, and how well the business is operated. I STRONGLY advice and recommend animal instincts for knowledgeable staff, great prices, and a good selection of pets. If they dont have the type of pet your looking for Inn stock they work on finding it for you. Believe me when I say some of my pets Im super picky with. Like beta fish for example. Took me quite some time to find an exact match of color, and good health to find some of my fish but i found them at animal instincts. I could go on and on, but I promise you dont need to look elsewhere to find what your looking for. I definitely give them a thumbs up for their service!

Great fish selection and staff extremely knoledgeable.

Great Place Great Customer Service Bought My Pet Tortoise From There Extremely Happy