We spent two nights at Chena Hot Springs and had an amazing time. We did all of the tours. The northern lights tour was great because we saw them but be prepared for a long night as you dont get back until 3am and theres no guarantee youll see them. The dog sledding and kennel tour were great. The ice bar was amazing. The hot springs were very relaxing during the day and night. The restaurant at the resort had great food and decent prices. Overall it was a great trip. Highly recommend.

We spent over $550 for one night on the “romantic getaway” package. The day of, about 4 hours before check in they cancelled our couples massage which was a big reason we chose this location. It was peaceful there and the tour guide for the Aurora tour and ice museum was awesome. He was very educational and helpful. The Aurora tour is worth the $75 a person. There is a heated yurt, but it is cold! Dress warm. The ice museum was great too. Food was pretty good and waiter was great. Our issue besides the massage was:The place felt well over 80 all day & night even with the window openThere was no microwave or fridgeThe menu only offered 1 vegan option for dinner & nothing for breakfast (which is part of what is in the package) it equals about $180 of what you paid for and you can’t even eat itThere was little communication about how to get into a tour and where to go/sign up.If I could go back I would probably book everything separately.I also got engaged on top of that mountain so cheers

I am beyond words to describe my stay at Chena Hot Springs ResortWe stayed here for 2 nights 3 days and all my days of the stay there were wonderful.The Resort location and the surrounding beauty of the snow covered white mountains is like a winter wonderland.1)We stay a big bear cabin which occupies 6 people 2 queen beds and 2 twins beds in another attached room with 1 bathroom and 2 washrooms.It was pretty good... we managed having good sound sleeps :) in that cold. The heaters are well maintained.2)The Chena Hot Springs experience was amazingThe pool area , the bathrooms, showers everything is maintained very well. If you stay at the resort you have unlimited access to the pool. We enjoyed the most of the natural springs experience.3) The Chena Restaurant is also very good...there is only one restaurant in the resort and one cafe at activity center. The servers and host are very nice and kind people. The menu is quite vast , food options are good to choose from I love their salmon pasta, chicken blt sandwich and salmon burger. Also, their breakfast menu is very good.** - Chena Hot Springs Resort have their own Green House and they use all of this fresh food produce in the restaurant.4) Chena Hot Springs Resort Activities- we did snowmobile, dog sledding and Aurora Borealis Tour. All the activities were awesome and the guides and people who helped were very nice and helpful. The Aurora Borealis Tour was mesmerizing.5) Ice Museum Tour - The beautiful Ice sculptures and the Aurora Ice bar with the Appletini severed was so good the bar tender was so funny.We witnessed an proposal of a beautiful couple at the Ice Museum.Overall Chena Hot Springs Resort is a must visit if you are planning to visit Alaska.

Awesome!!!! Forget what you think a Resort is for this place, its super nice, the food in the restaurant is delicious, but its not the exquisite resort you might have in mind. This place is natural, its beautiful and breathtaking in its own right. Its surreal and impressive as long as you dont compare it to false ideas of modern-day resort.

This is a must! Such amazing things to see and do. The ice museum is stunning, the food and staff was spot on. The hot springs leaves you refreshed and in awe. The northern lights dance above your head. Prices are fair. All around relaxing.Employees are nice and knowledgeable. Clean and maintained. Make the drive, its worth it

We had a great time, so much so that we extended one more night so we could soak in the hot springs more. Our room was good and in a good location but the bed pillows were very uncomfortable. Next time I will bring my own from home. Other than that, it was great. Food was good with generous portions but they could have used a bit more help like maybe a hostess to seat the guests and get water, drinks etc. 2 servers stood out for us. One was Kiatti and the other was Liam. Both very helpful and attentive even though they were very busy.

I visited this Resort, on a solo trip to see the Northern Lights. The tour that I purchased picked me up from my hotel in Fairbanks, brought me one hour to the resort, included an hour and a half in the hot spring, an hour and a half at the Ice Museum & Ice Bar- Appletini included, a 30-minute ride up the mountain- 4 hours camping out in a yurt to see the Northern Lights, 30 minute ride back down the mountain, and the one hour return to my hotel in Fairbanks-$200 total. About 30-45 minutes into camping out, Aurora lit up the sky! That experience made my ENTIRE trip!

I loved my trip to Chena Hot Springs Resort. The staff was friendly and very accommodating. The room was okay and the food was great. The hot springs were worth every penny! Check out the other activities they have as well.

Chena Hot Springs was a pleasant stop on our tour of Alaska. We tent-camped in their very nice campground. The outhouses could use some improvement...very rustic...but there are normal restrooms available in the lodge if outhouses are not your thing. The hot springs pool was clean and very comfortable...now, keep in mind, it is outside! There is algae growth and such...and the smell of sulphur is obvious but not overpowering. Everyone there was pleasant and helpful from staff to other guests. All the staff we came into contact with was knowledgeable and helpful. The restaurant seemed similar to many others we encountered across the state...nothing to write home about but good food and pleasant staff. The dog kennel area and building were very interesting and offered much information on dog sledding and the husbandry behind the dog teams. We did not hike any of the trails available or investigate the ice museum...

The food is very good, the hot spring are so relaxing and feels good after soaking. You can have a lot of fun at this place while enjoy the different activities they offer and a very good chance to catch the northern lights

The hot spring is nice but the whole experience wasn’t. We waited 50 minutes for our food to arrive and when it arrived it was wrong and poorly made. We asked our waitress to please serve us something else even if was something else small and quick and she quickly said no. She said that they were busy and that they don’t “cut in line” orders like that.We were starving and left the restaurant hungry!This place is a tourist trap. The old exterior and $28 for a pasta plate just goes to show how customer experience is not what they consider here.I have never been so mistreated in a restaurant like this one.If you come to Chen’s hot springs, please! Bring your own food!

Lovely resort. They have a lot to do and beautifulgrounds and trails to wander. The people working there are from all over the country and are absolutelywonderful, friendly and helpful. The rooms could use serious cleaning and updating but are not terrible.

Must try hot springs and the ice museum. must try appletini.lucky got to see the auroroa too

Amazing place to relax after strenuous hikes in Denali. Very well maintained hotel, RV park, and the hot springs. Locker rooms and showers are clean. Also they offer lots of other activities.

Drove 60 miles for dinner. Worth every mile. We had scallop appetizer, salmon and halibut. All wonderful! The attention by the staff was great.The only reason for the 4 stars is the cleanliness. The resort has been there a while and a little ding is to be expected and appreciated. However, the rest rooms need a little more attention.Thank you.

Okay so... the spring itself is $15 per persona en $10 for resident and charge $5 per towel . Getting to the spring is one rod 56 miles straight to the end and on the way multiple river points, hike trails, and hunting location. When you get to the springs it’s cool little “town” where you spend an hour or two and see it all. You can opt in to take the tour to go to the top of some trail to see the aurora (which If they are out no need for trail) the spring itself is only open to people over 18 what they don’t tell you so for the people who vacation with kids really get screwed but they do have an indoor pool for them. Overall it’s outdoor small spring that is cool, keep in mind the Colder it is outside the more steam you get. So on a warmer day (50’s) it will not be that. Steamy

Pros: The Ice Museum Tour was nice and our tour guide Sam was great!!!Cons:- The parking lot lacks much needed directionals- The hours provided by the staff prior to us arriving for our reservation to stay at the resort were completely different after we arrived. So needless to say this made our stay very stressful trying to fit in dinner and then the Museum tour because the restaurant was packed and no reservations were allowed and the wait was endless trying to get seated prior to the 7:00 p.m. tour and then since it was taking so long we would have never made it to our tour so we had to cancel our name on the wait list and then try it again after the tour to have dinner before the hot springs closed. Their was still a long wait list once we tried again after the tour so we just ended up having to order to go and take it to our room. Not a very relaxing trip based on your timelines and set up- Now for the room we stayed in which was the Bear Suite. Definitely could use an uplift- After that long drive to get to the resort we would have really liked to relax and enjoy our stay but instead we were rushed for everything

We came here during the summer and stayed the night. Modest accommodation. Small store on site if you need anything. The restaurant on the site is wonderful. We saw moose everywhere. I want to go back again in the winter!

Wonderful amazing place! Highly recommended! Beautiful and unique. Perfect place to view the aurora

Great place for tourists, lots of fun things to do and see. Plus an excellent place to observe the Northern lights. Awesome staff good food or if you just want to relax in their hot springs and relax a great getaway.

We went just for the hot springs and nothing else. Charming spot, lots of locals on the weekends. People travel from all over to enjoy the springs. Id say it really is worth it and enjoyable. Its especially magical at night! Make sure you pace yourself, the water gets nice and hot the further you go in the spring! Ask a friendly local for some tips (benches along the walkway, epsom salt jacuzzis indoors...)

We have tried this resort in December for the Ice House which was really cool, and in August for the hot springs. We loved it both times. We went there this August after a hike nearby (Angel Rocks) and really enjoyed the relaxing hot springs. There were several people there but not too crowded. Showers & lockers available. Good times!

Great place to spend a couple days away from everything. Staff is very friendly and helpful. We didnt get to see the aurora unfortunately due to weather but it would be a perfect spot for it. The hot springs are fantastic just make sure to stay hydrated.

It was an amazing overnight stay. The food and drinks were delicious and the hot springs were perfect.

Great place to stay. Very relaxing and the people are great.

It has gotten alot better this year. They have cleaned up some of the trash from common areas. There are way better places in Fairbanks to view the Aurora.

Apparently a well known place with lots of visitors to hot springs and ice sculptures. I am not able to compare in experience; unique. Food at the resort was excellent with quick service

Stayed over night...the room was clean. The hot springs were awesome and very relaxing. They dont allow kids in the springs, which is nice if you dont have any kids with you, but theres an indoor pool for them as well as hot tubs. Theres no fee for the springs if you stay there but was disappointed that we still has to pay to go to the ice castle.

Everyone who worked there was extremely nice and welcoming, especially Sophia and Sam at the activity Center. We didn’t stay the night at the hotel but we did eat at the restaurant twice, go to the ice museum, the hot springs, and the aurora tour. We spent a lot but it was all worth it! The food was amazing and the staff were lovely, and the hot springs felt so good (even my boyfriend who hates water loved it - makes you forget ever being cold!!). Sam took us around the ice museum, he was very funny and very kind. Sophia was our driver for the aurora tour and she was wonderful! Great driver and very knowledgable and kind. She even took photos of us with the lights since my camera was terrible.It wasn’t in our plan to even go to Chena but I’m so so so glad we did!

The road can be precarious (especially the 1st 20 miles off the highway) but so worth the drive! Looking forward to going back when I have more time & $. Met some cool people, saw the Northern lights, & soaked in the springs. Definitely recommend!

So much to see and do on this beautiful property! My 3 kids (5,7,10) walked the property and took pictures of all the cool sights: the gold panning area, kids playground, all the old tractors, the cool bbqs, the gift shop (and coffee), ice museum, lodge restaurant, and hot springs to name a few! The food and service in the lodge restaurant was 5 star and affordable which surprised me! The ice museum is year round and cost me about $35 for the tour and an appletini from a carved ice glass. The gift shop was cute and affordable and they make a good latte! I plan to come back in November with my husband for our anniversary and some hot springs time under the northern lights!

Horrible experience overall. People are rude and disgusting. Even quality of guests are questionable. So many drunk obnoxious people. The rooms were dirty and floors were sticky.Pool - dirty. Hot tubs - had hair and was dirty as if the filters were not working Hot springs - it clearly said no kids allowed but there were those people that think rules don’t apply to them and their little kids in the hot springs. Restaurant had good food and good portion sizes. (Veggies were fresh from their greenhouse) Not worth it. Save your $ and go south and spend it somewhere else in Kenai Peninsula

We hiked the Angel Rocks Loop trail, then had dinner at the resort and soaked in the springs afterwards! Absolutely beautiful cleansing and rejuvenating! Im so thankful we got to visit this part of Alaska.

Went in the summer. Very fun did the hour long trail ride and had a great time. The hot springs felt great after the ride. Had dinner in the restaurant service was good and the Chena Burger was delicious!

I only booked one night at the hotel to come over and try the hotel’s famous hot springs. And I’m glad I decided to come just for 1 day. I am not really an outdoor person, so I only visited an Ice Museum which is on the hotel’s grounds, and spent a lot of time hanging out in the hot springs. I enjoyed the hot springs, but at one point it was super crowded there, which I did not like at all (especially now during COVID-19 pandemic). Also the changing rooms and lockers looked very outdated and trashy, it did not feel clean. The inside swimming pool area was kind of dirty and nasty looking too, so I did not even want to go into the pool or hot tub. The hotel had a restaurant, which was designed very nicely, but food quality was awful, even the fish dishes did not taste good! There was no cell service, and Wi-Fi completely sucked, I could not really browse the Internet and open apps. My room was ridiculously awful looking, outdated and very small. The two twin beds were super uncomfortable, and bed sheets seemed not freshly laundered and even dusty. The bathroom was super tiny, I barely had any space there. The shower cabin was so old that you could see yellow marks all over it! Disgusting! I was so super happy to leave this terrible room and the hotel actually too. I paid $136 for my one night there, and I believe it was too pricy for the poor quality. A resort? Sorry, but for me this place did not look like a resort at all!

Best hot springs I have ever been to. The indoor pool and jacuzzis were very clean and well maintained as well. The hot springs were at perfect 106F and it was really interesting experience during winter. Must visit location on trip to Fairbanks! Ice museum was really cool, the sculptures were absolutely wonderful to look at. Apple martini is a must try on your visit to ice museum.

Loved it. Highly recommend the hot springs.

Awesome place to visit when you are up near Fairbanks. I would recommend this place for anyone. Very well maintained facility.

One of a kind place. Worth the trip.

Very nice to Ice Museum. Cold as hell so make sure you are well covered. Do not touch any ice sculpture.Drink apple martini is very expensive. Yes, experience is good and all but not worth 15 dollars for something it will melt and not be able to actually take home.

A place thats a pretty long drive from Fairbanks. In the winter the road can be dangerous, so be careful. The main attraction is the hot spring. Though there is a spring on the premises, the water is actually pumped into the rock pool from the spring.regardless, its not a bad way to spend the day. The pool and indoor hot tubes are pretty lame, so just use the outside pool. There are lockers available for $.50 each use, and theyre pretty small so dont bring any unnecessary items. Plan to spend at least half a day here. The food at the restaurant is like everything else in Alaska, pretty expensive. So eat there at your own risk to your wallet. Never stayed there, so I cant comment on the rooms, but the prices are up there. There have other activities as well, just be ready to pay out for them. All in all, not a bad way to spend a half to full day.

One of the most beautiful experiences of my life

Javier and Mariah from the activity center are the best!!! They offered us simply the best service and can’t express how thankful I am. This was a remarkable trip and I will definitely recommend this place.

Hiked into this lovely resort. Very Japanese friendly. The adult pool is surrounded by installed boulders. It is fairly hot, but not so much as many natural ones I have hiked to in the Rockies.

Beautiful hot springs. Great staff. We hiked, had a great dinner and hot springs to close our trip. Loved it!

Great adult get away, I say adult just because its very limited for children, hot springs is 18 and up, one of the Aurora viewing rides is 6 and up, just not very kid friendly, but definitely perfect for that long overdue and desperately needed adult time.

I also wanted to note, this people giving 5 star ratings are bots or people that work here. Seriously save your money. Go to a real hot spring. Don’t fall for the same thing we did!!! This is a TOTAL TOURIST TRAP!!! I so wish I would’ve taken pictures to show you just how disgusting this place is. If any place should get in trouble for false advertising it NEEDS to be Chena Hot Springs.

Hot springs is nice and very relaxing. The water looks clean. Visiting the restaurant, food is fresh and delicious. The pasta and scallop are really good. The server is super friendly.

Beautiful place to visit! Delicious food in the restaurant, clean pools and hotspring!! I never wanted to leave.

Nice resort at the end of the road. Surreal beauty everywhere. Can imagine what it would be during winter nights. The water was really hot. These guys took the word hot very seriously.

Awsome beautiful place in the mountains. The hot spring was amazing and relaxing. The bar was nice and well priced.

Its a great place to visit with the family. The day I visited the weather was cold and I consider it the perfect time because the water is really warm. There are two pools. One indoor and one outdoor. Besides the hot springs you can do any other different activities such as: horseback riding, hike one of the trails, massage therapy, visit the ice museum and more. The food is a little bit expensive and there are not other restaurants in the area.

So awesome !! Cant wait to come back!!

One of the best hot springs, pictures can’t describe, hope one day I can go back.

Very nice place ! Excellent drive to get there. Staff were friendly and helpful. Stayed overnight in a two double bed room, which was comfortable and clean. The hot springs was very relaxing. Enjoyed that the most. Went twice. One late evening, then early the next day. I think it helped out my sore muscles and back relax finally. There is a restaurant and bar. Food is very tasty and the drinks were very good as well. There is lots more to do here, activity wise I will have to check that out another time. This is a family type of place. A great place to spend the weekend.

Much improved since I was last here in the 1980s. So many improvements and all good.The hot pool outside with the water jet gives an excellent massage for your back, shoulders, and your scalp if you so dare.Not so sulphurous as I last experienced or remembered.Try the restuarant good food and good service.

Amazing healing waters. The Geothermal tour is really cool. Lots of cool information.Aurora Ice Castle is Spectacular.

Do not waste your time or money. HUGE tourist trap! We went here in September 2019 specifically for the Northern Lights Tour, but we came early in the day to check out the other amenities they had to offer. It took four days of continuous contact to get in touch with someone to book a tour. The hot springs and pools are dirty and overcrowded. Theres no cell service, so you can pay for their wifi, which is overpriced and doesnt even work. The restaurant is hugely understaffed. Their ice museum was a very cool experience. The only reason Im even giving two stars is because of the two tour guides on the Northern Lights Tour. I dont remember their names, but one was a younger gentleman with blondish hair and a middle-aged man who also took us on the Ice Museum Tour. They were both informative, friendly, and hard workers.

Definitely worth a look. Hot springs, ice bar and more.

We just stayed overnight but did get to go into the springs which were wonderful. Nice place in the forest!

Had a great time once again. The rock pool is amazing. Food at the restaurant has improved since my last visit. Everyone enjoyed their meals. We will be back.

Nice relaxing spot. Good price. Customer service could be improved.

A real gem of a hot spring. Accommodations are definitely old school, but the gravel floored hot spring pool was excellent. Naturally heavy with minerals and hotter than most I’ve been to (106+ degrees Fahrenheit), this is the real deal. I’ve been to hot springs all over the world, both wild and resorts, and based on the water alone this place is right near the top—you’ll feel it right to your bones. The room wasn’t too pricey compared to other places as well. Definitely a thumbs up from me.

This place is a tourist trap. The pictures make it look like a 5 star resort when it’s more similar to a motel 6. The room was alright, basic. Two sunken in queen beds. The room was HOT when we got there with no AC. Had to open a window to cool it down and the window had no screen so...hello mosquitos. The worst part was the water that came out of the bathroom sink. It was brown. And I mean dark brown, couldn’t see through it at all, and had so many particles in it it seriously grossed me out. It took a minute of letting the water run before it turned into somewhat normal water. I can get around the sulfur smell because it’s to be expected at a naturally occurring hot spring, but wow. Ate at the restaurant which was mediocre at best. Dry, what tasted like frozen fish and chips. I will give our waiter kudos because he was bar tending, seating and serving multiple sections and doing a great job. Tried to buy some stickers at the gift shop but no one would check us out so just put them back and left. The only cool thing about this place is the hot spring lake itself, but it’s not as nice as the pictures make it look either. Not worth the money, or the hour+ drive from Fairbanks.Edit:Forgot to mention the WiFi. It awful. Works for 2 minutes, then quits. Nothing ever loads.

The ice sculpture tour was amazing almost as amazing as our tour guide James was. Hot springs unforgettable experience once you get used to the fart smell.The rooms clean and quiet despite the renovations. However dont be fooled by the ice bucket theres no ice machine in the building. After searching the whole building I tried to call the front desk but another trick was waiting for me, the in room phone didnt work. So because of renovations the front desk is like a football field away so getting anything for your room like more coffee or towels its a bit of a walk.All in all a great staycation!

Parking is limited and the staff (especially where you check-in for the tours) are distracted and disorganized. But youre probably here for the hot springs.So grab your flip flops and swimwear because this place is incredible in the winter. The subzero temperature coupled with the hot springs make for awesome photos (bring a waterproof case for your smart phone).I am docking one star because the changing room is not very well maintained and the towels they give you are absolutely terrible. But for $15 a person, its worth the hassle of getting quarters for your locker and fumbling through close quarters with naked people trying to dress up after a dip or dress down to prepare for the experience.

What a fantastic, hidden Get-Away!!!! A refreshing treasure waiting to be discovered and enjoyed!!!!!!!! Highly recommend a stop here during your time in Alaska!!!Anna, from Michigan, you are a gem ~ Thank you for your joyful spirit and kindness!! James, from Alaska, youre awesome! Thank you all!!!! Definitely hope to return when we get back to Alaska!!

You may not know it but everyone has to experience Chena Hot Springs for themselves before they die (or shortly thereafter) to claim having lived at all...

Very remote spot but close enough to the city.If you want to relax for a weekend or come foe a day of spa.

Amazing in the winter with the snow. We went back to see it in the daylight and it was worth it.

Amazing trip, rooms were small and expensive, food wasn’t very good. The wings were dry and the pasta wasn’t good, the sauce was like water, could of gotten better pasta from Olive Garden for a fraction of the price...

Overall, its well worth the time to visit. The hot springs was amazing. It was fantastic with Snow and ice mixed with the great hot springs!!The tours were good.. The powerplant was interesting.. The hydroponics garden was interesting.. Not a huge production, but very functional..The best visit was the ICE Bar which was fantastic!!A rushed dinner was lackluster!! The salad with locally grown tomatoes and salad was great!! The salmon and haddock left much to be desired!! Didnt have much luck with Salmon during my entire trip..

Fairly disappointing. The facility is nice and a beautiful setting, but the service was horrible. I brought 4 adults to a suite set up for 6. The room had 2 towels. I tried 3 times to get more, but was ignored every time. Finally bought some from town so we could enjoy our dirty room.I recommend that management do some spot checking. I get it that the buildings are a little older and require maintenance, but it doesn’t cost you any more to clean it and sweep it. Try empowering your staff to make a great experience for your guests.

I love chena hot springs but everytime Ive tired to call I get put on hold or told I need to talk to a certain person because I have a gift card. I have tried to make reservations for months now and Ive been hung up on. Put on hold for 15 mins and told to call back later around 3 when the manager is in. Ive done all of that and still I cannot book a room. I hate to write this review because being in customer service I understand but something needs to change there.

This place is a fantastic paradise! All of the employees are super friendly, from the bar/restaurant to the front desk, the food is amazing and you cant beat the hotspring pool, the indoor heated pool or all of the jacuzzis. Was a little bummed that there was no massage therapist around during the days we were at the resort, but maybe next time!

We spent 3 wonderful days at this resort, the hot springs were crystal clear and toasty warm to hot depending where you soaked at. Just a heads up don’t forget to drink as much water as you can, the hot water dehydrates you very quickly! Bring your water bottle, you can refill it in the building where you checked in. There is a lot to do if you want or just relax and unwind. To cool off visit the Ice museum on the property a cool 26f. And very beautiful and unique. This resort is off the grid only Verizon and ATT cell coverage works here what I have been told. We were very blessed to meet the owner Berni sp? And his family. Unfortunately he lost his wife in January and they were having a celebration of life for his wife. What a wonderful man he is and his family. Sending prayers to his family. The resort is a work in progress, and progress takes work what he said. The new hotel covered entry way and drive way was getting paved when we were there in mid Aug . The hotel rooms are nice like camp rooms, don’t expect 5 stars here maybe 3. The restaurant has amazing tasting food, 40 % of the food is grown in the green house and garden. Ooh, bring shoes that you don’t mind getting a little dirty, paved and in paved areas if you walk around a bit. And hiking shoes if you want to do some hiking. Lastly friendly staff .

Whats not to like about a mineral hot spring. It was very relaxing and clean. The hot spring water is wonderful to feel. This is a great stop in the Fairbanks area.

Pools were clean. Staff was friendly. Every thing was so convenient. All just right there. So relaxing! Good to support a local business.

I absolutely love this place!!! Had a girls weekend here! It was so much fun.. The restaurant on site is phenomenal and I recommend the food. I tried dinner and breakfast here and I have no complaints!!! Need more awareness of a staff presence. And a band would have been great or even a community fire to kick back and order a drink by.. otherwise perfect!!

Beautiful place and friendly staff. The rock lake is super relaxing. Accommodations are a little pricey but comfortable and the food is great.

Well maintained facility. Hot springs have enclosed walkway to outdoor springs.Long waits for restaurant. We tried to avoid line by going at 8pm. It was still bad. There was no one to take name for waiting list. After 20 minutes, they sat everyone who was waiting. Long time to get bill and pay bill. Food wasnt very good. Fish for fish and chips was very overcooked. French fries were coated and good. My wife liked the pear and apple salad. It was a good portion.

This is a very unique place. The springs in the winter are surreal. The restaurant was ok. The ice museum was fun. It had some amazing sculptures.

Chose a room with telephone service, but phones were not working. 8 channels in the room but all were staticky and mostly unwatchable. No DVR player. Wifi kicked us out every 5 minutes . Dinner was good, breakfast was terrible. Hot water was nice, but all in all not the stay we had looked forward to.

Smashing place to rejuvenate after a few days of driving a motorhome from Anchorage! Worth the trip.

Loved it here. I cant wait to go again! #allthewayfromND

Beautiful and peaceful place. Has a few amenities such as: outdoor hot tub, pool inside for children, (no toys however so bring your own! :)), two indoor hot tubs and a fairly clean locker room. Also no lifeguard so swim at your own risk.

Nice trails in the area that you can use for snowmobiling, hiking, cross country skiing or snowshoeing. Theres also a cool ice bar igloo. But the main attraction is certainly the hot springs. Theres a large outdoor pool with crystal clear water and varying heat levels. You can grab snow from the sides in winter and its just beautiful outside. It was snowing when we went, which I love. The sulfur smell wasnt too bad either.The indoor stuff isnt special with a warm pool and a couple hot tubs. Make sure to bring a towel or youll be charged more. Its $15/adult for entrance and lockers are 50 cents but you can just leave your stuff in an open one - its super safe. No photos of the hot springs as we left it cameras in the lockers, but surrounding area is shown.Every local we chatted with during our stay in Fairbanks asked us if we had done this, so it seems to be a top attraction and was definitely worth it!

Great hot spring pool. Dont need any package to go there... just go. Simple and convenient for a day trip. Staff is very helpful and will explain everything.

Great day trip destination from fairbanks! There are a lot of pretty hikes surrounding the area. There is very little/no reception around, sadly, unless you have verizon. Even then, the reception is very spotty and only 1x. I couldnt purchase the wifi at the resort (it wouldnt load) but my friends who did said it was bad since it comes from a satellite. The restaurant was also pretty good. I tried the alaskan salmon and duck tenders. Both were pretty good, but the salmon was amazing!! Definitely recommend!

Springs, hot tubs and pool are all dirty. Smells like wet dog. Service at Restaurant was TERRIBLE. Food wasnt awful, but wasnt amazing. Lets just say the Dry Calamari and Flavorless Halibut were the highlight of the trip.

Beautiful place, so much fun. It was everything we thought it would be and more! Well worth the drive, its invigorating and romantic. The fog and lights are a nice touch and it showed while we were there. Amazing experience!

We got the Aurora Borealis View from the resort, which came in as a plus, during the visit. The indoor pool was good but doesnt have the CLEAN feel. The outside tub was nice as well as the outdoor spring pool.

Save your money and stay somewhere nice in Fairbanks or just camp, it’s not too long of a drive to go out to Chena hot springs for the day without staying there. I should mention that the food, while expensive, was fantastic. I would definitely recommend eating at their restaurant, and all of the staff was pleasant.The hot springs themselves were fine, nothing particularly special, and the outdoor rock pool (which is the nicest part and only area children aren’t allowed) is beautiful, but there’s nowhere intentionally designed to sit/relax in it, and if you’re over 5’4” you’ll probably be unable to comfortably stand in the rock pool without cold shoulders out of the water. That made it hard for me to relax in the only area without screaming children, which was a bummer, although they have made a lot of improvements in the past few years. We stayed at the Chena Hot Springs “Resort” for just one night, thankfully. The rooms are not heated at all until the weather outside is below freezing, and the weather was in the 30s and 40s (F) while we were there so the upstairs room we had was pretty freakin cold. I slept in pants and long sleeves under the covers. The room (2 queen beds) was small, and the shower was TINY. I am a 5’6’ 120lb female and was uncomfortable in the shower, although there are also showers in the hot springs locker rooms, which I would recommend using instead. Overall, I wouldn’t have a problem if they just called it a motel instead of a resort.

An absolute must see and or stay, I can only imagine how amazing it would be in winter. Rooms are basic but really youre paying for the unique setting and experience.

An amazing experience..staff is so nice water is perfect 104 degrees Fahrenheit. Great food wonderful atmosphere

What a peaceful calming experience! Three days of pure pleasure!

This place was amazing. My group and I did a lot here. We had brunch at the restaurant, relaxed in the hot spring, shopped at the gift shop, did a 45 minute ATV tour, and marveled at the ice sculptures in the ice museum. And there was still so much more to do! A tourist getaway that is reasonably priced. Definitely recommend if youre in the Fairbanks area.

This is well off the beaten path but its no secret! Loved the hot springs, the indoor pool was a bit over crowded but a beautiful resort. We did not stay at the hotel on the grounds and we THANKFULLY brought our own towels to save the $5.00 upcharge to use the resorts towels. The changing rooms were quite nice, be sure to bring change for the lockers!We enjoyed a lovely lunch at their restaurant and the food was delicious but not near enough servers for the crowd.Definitely looking forward to returning to enjoy the Northern Lights and the hot springs in the winter months!

Over priced!! Very over priced. Do not waste your time. You can see the lights in many places.

Very dirty shower rooms was worried about catching something in there and you are made to go in barefoot. Nice experience but wpuldnt come again.