Cool place just the right size if youre not look looking for a huge waterpark. Food priced a bit high (but thats to be expected at a place like this). I saw then wiping high traffic areas (like stairways, counters, etc.) often. Staff had on masks overall cool place and they were practicing covid safely guidelines

Kids loved it. 15, 10, and 7- left mostly to their own devices.Free $10 arcade card for each ticket was a nice touch, great way to get you into the arcade! (It would have been nice had this card also been able to be used for food, as Waldameer does with their freebie cards).The water slides were fun... beware the a Hurricane Hole!Lazy River is short, but fun.Wave pool is awesome, as is the flow rider.Was nice hiding from the kids in the 21+ hot tub.Place seems in need of some general maintenance.... you would think they could afford some upkeep at prices they charge. Concrete seal (paint?) is peeling and bubbled in many places all over the floor, and saw several places where rust is coming through on steps (and Im not talking some surface rust... this is deep, deep pitting that says throw these stairs away!!) as well as cracked railings that made one a bit nervous.Pizza from Surf Bar was quick, but burnt cheese isnt the best, but this was the cheapest option for feeding 5. Their fries were good, as was the hot pretzel.We loved the strawberry daiquiris!

80,000 square foot Indoor Waterpark. 3 hot tubs (1 for adults), 7 water slides, Tiki Tree House, Monkey Shines Island Children’s Area, and huge wave pool.

For the amount of money I have spent on this trip- I am not “over the moon” satisfied. The splash park, while nice, was dirty. There were disposable masks littered all over the place and while waiting in line the top of the slides were covered in filth along with the window sills as you walk up. My family & I stayed in Hawthorne Suites & while it was a decent sized room our air conditioning broke at some point during the night making it difficult to sleep. In the morning I called the front desk and the woman said she would put in a maintenance request. A man named Mike then came to my door and said, “Oh. I have you down as being checked out already.” I informed him that we were not leaving until tomorrow (this was Saturday- we paid until Sunday.) I then told Mike our ac was broken. I believe he did everything he could for us in this situation & if it wasn’t for him I would have had to complain continuously if he didn’t check to see if our room was occupied. Then again someone knocked on my door only to say the same thing “Oh we thought you were checked out.” There’s obviously some miscommunication in this hotel. We did end up getting a new room but for the price of the 2 nights I would have appreciated some kind of compensation for having to pack up and move 2 floors and at the opposite end of the hotel. I’m not exactly pleased, but I’m not angry either. I know sometimes things happen but it would nice to be appreciated or feel that my business is valued.

My husband and I recently visited with our 7 year old son, who has not had much to do since COVID. We purchased the package with the 2 night hotel stay, and although my son loved the park, the hotel (Hawthorn suites) was a nightmare and did not make for a fun visit. When we initially arrived, our room was not available- which was fine, because we had been expecting a later room arrival (4:00 pm). We were given tickets and allowed right in the park. At 4 pm, eager to check in, we went back to the main lobby only to find a line about 15 people long also desiring to check in, with one person- a wonderful woman, BTW, named Brittany- working the front desk. We wasted over an hour here. After finally getting our room key, we went up but found that our room had a full, overflowing garbage from the prior occupants, a ton of half eaten food in the fridge, and a dishwasher full of dirty dishes. Not what we wanted to find during a pandemic and for the price we paid for the room. My husband put the garbage outside the room but since there were no extra bags, had to wait another half hour in line for a new one. As far as the dirty dishes, I just left them and told my son not to touch them. Last, the bathroom was dirty and I will simply say that it was clear that the toilet had not been fully scrubbed . On the second day, we went to the splash park and returned to our room only to find that our keys had been invalidated despite the fact that we still had an additional night. No big deal, except my husband was forced to wait in line yet again to get it taken care of. My son had a ball in the splash park, but overall we were disappointed with the amount of money paid and the stay itself simply due to the fact that we lost a lot of time and obviously full COVID protocol was not followed for our room.

We had an Overnight Package with so Many Awesome Perks! When we checked into the Holiday Inn Express, they upgraded us to an Executive suite for free! It was so nice being cozy by the fireplace at night after splashing all day with the kids

.. Its a good get away. The water was so warm everywhere i loved it ... My youngest is 6 an 43 inchs an got to ride all the rides . would go back .. I would just get the hotel closer to the water thete three connected but by a tunnel an a long walk .

Its an indoor water park. Its perfect for spending a day at. A few different types of rides for each type of rider. My four year old never got bored either.

I appreciate their dedication to safety and cleanliness during the pandemic. The life guards were all very helpful and truly the best we have seen as far as being attentive and keeping people safe! Really enjoyed our time.

Still very fun, even during covid-19. Lines are longer, however, and keeping people separated when they get on the ride slows everything down too much, as people just bunch up in line, defeating the purpose.

The waterpark seemed high price in relativity to other resorts within a couple hours, but wasnt too much to cancel our getaway. There are signs posted everywhere for people to wear masks on common areas, but other than the food line it wasnt mandated, which was offsetting. The Saturday we went also was very packed to where you really couldnt get 6 feet away from people, as if they didnt cap the entrance limit, and no attendees were walking around seperating anyone. Past this, the park was clean and well kept, but the covid issues were disturbing at this point in time.

Had a great time, front desk staff was super friendly and made us feel welcome our whole stay. The only thing that I hope will change is the waterpark and arcade could stay open longer than 7pm. Had fun

Took my granddaughter there thisweekend. Hotel was great. The water park was fine the early part of the day but the afternoon was bad no social distancing at all. We ended up leaving early just not comfortable. I also did not see cleaners wiping off surfaces.

My kids loved it a bit to crowded but we enjoyed ourselves

They give very good package deals for almost any family and its worth it

Was able to social distance and have fun. We enjoyed our weekend!

Very fun place, was there couple years ago, many improvements were made. Friendly staff , clean and safe fun for the Whole family

Planned a day there for my sons birthday today and they say they are COVID-19 prepared. There was not enough tubes for people to ride most of the rides they closed pools and employees were not really sanitizing. People were carrying around tubes and holding them and none of the workers said anything just said had to wait for someone to lay them down and most were deflated. No one was six feet apart and terrible manners. I understand the provisions but we paid the same amount and nothing was as it was advertised.

Great place to play in the water. It is clean and the staff is great.

Good for little kids, nice day in the water during the cold months but at nearly $250 for two adults, a 3 yo & a 5 yo without a room, it wont be very often.

Not bad, but just like any other theme park. Lines can be long and many people. Close to closing and when they open is awesome. Can get through the lines quickly.

Awesome! Worth everything penny. So much fun

First time and we truly enjoyed ourselves. The package was awesome and customer service was on point. Just wish they took the time to redo the grounds and stairs of the water park over the closing or before reopening.

Decent water park. Had a great time! Food always smelled good!

I was here on a Monday during covid-19 and it was not busy at all. My son and I had a great time. The place was clean and there were folks cleaning throughout the day.

We went for a three day weekend in a two bedroom suite and we had a great time we celebrated my sons 8th birthday this was our second visit there and we will definitely be returning.

This by fair is a fav family fun center they have added on since my last visit. Nevertheless only down side was post covid they opened at 11am-10pm. Now CORONA hours 11am-7pm. enjoy

I’m giving this one star, only because it disappoints me the amount of things that are broken or don’t work properly. I went here as a kid and it was a blast I just took my kids here over the weekend and we had a blast BUT there’s countless things that are broken and that’s just lack of maintenance or laziness. Scott enterprises has money, and this is a really cool thing for erie to have I just hope they fix it back up before it turns into another great thing erie had that went down hill because of lazy maintenance. I will say the new Flowrider was supper sweet and a great addition to the place, but I also know what they cost and that just further illustrates my point. Fix the place up.

Our family loves it here. Best water park,great food in the park and bar was great with arcade beside it to watch the kids. Awesome hotel best Western. Great free breakfast, very clean, hot tub in the room was great after the long drive in. After last yr we learned stay 2 days and we loved all pools, slides ,wave pool and the food cards awesome and arcade cards we got. Thank you so much for a terrific family trip.

Staying here now! Overall not a bad experience could definitely use some updates but overall okay. One specific lifeguard certainly needs to find a new job as when working the flowrider she spoke in a very low voice in a very loud building and got upset when a CHILD could not hear her. We travel all over to indoor water parks and have never had a bad experience with lifeguard personality!

Kids had a blast. Over priced as expected. Nice to have something to do in Erie year round

Day pass prices are bit high compared to other indoor water parks at Niagara. Overall this park seems bit of upgrades and maintenance done. It has swimsuit dryers that dont work, paintwork peeling off and a general overall ambience improvement. Good thing is that the parking is free which is uncommon at such theme parks. Peace bridge duty free sells nice package for Splash Lagoon which gives you 2 day water park access and 1 night stay all for a very low price of around USD$170.

Such an exciting place to go to! I went here back in 2018 I believe, and stayed in the Hotel connected to it. Never had a bad time! A bit pricey for tickets and room bookings, but it is far worth it!

This is a great place to go for our family because it’s rather local and isn’t too far of a drive. It does get extremely busy and can be a little stressful if you have smaller children. Wait times in time aren’t too bad though. I’m giving it 4 stars because I wish there was a little more walking room. It seems to be cramped when there are a lot of people.My kids love coming here and want to come at least once a year. They offer food and have a game room as well. It’s attached to a hotel on one side and a restaurant on the other. I like that you really do not have to leave the location and you can stay inside for a weekend if you’d like.There’s a ton of things and places to go if you choose to venture out. It’s near a lot of major food chains and shopping centers.

1st time going, we had a blast! Few things I would suggest would be to get more tubes!! You need tubes for 1/2 the rides and there just isn’t enough for everyone. Adults were hoarding the tubes while their children were playing in the kiddie section(or sections that don’t require tubes), 1 parent had his stacked next to him as he drank a beer. We all pay a lot of money to ride the rides, we need tubes to do so! Wish the water was a little warmer. The absolute worse is the people that don’t pay for lockers that put their stuff all over the tables and chairs to claim them! It’s just not right. I paid for a locker and because I did, I don’t get to eat at a table? But the people who didn’t get to claim a table and use it whenever they like? They need more staff to walk around and get stuff off the tables for families to eat their food. Food was good and reasonably priced. Staff was friendly.

Had fun! 2day park visit with overnight stay. Will visit again!

Had a great time with my family and friends. A good place to bring kids to let them drown

It was a fun place to take my young kids along with myself my wife and a friend and we all had a blast

We paid $165 for literally an hour. The place was so busy. My 7 year old got to ride 2 slides and had to wait 30 minutes for a double raft. The kiddie area was so packed my 1 year old didnt get to enjoy anything. We tried to go to the wave pool but was told that she needed a life jacket but I wasnt going to use one of the ones they had because we saw other kids just take them off and they were not sanitized. Nobody was social distancing and not one lifeguard said anything about it. The wave pool had bandaids floating around and it actually hit my son. There was used masks on the floor and didnt seem like anyone was cleaning. VERY DISAPPOINTING.

We booked the stay and play package and added on bowling for an hour and out of four lanes only one worked they had to keep on moving us to another one. By the time that we got done with one full game our time was up because of them having to keep on moving us to the next lane and then our game restarting.

Had a great time! Hotel had good food despite covid changes.

Very nice clean polite workers respectful great place to take the kiddos

Terrible from the minute we got there. We had issues with our room, there was the same garbage in the stairwell for three days (which means they are not cleaning), lifeguards were lazy and one was even napping, way too much chlorine, and overall it was dirty and a waste of money. I used to love this place..I have no idea when it became such a hot mess.

Love this place I go their near every thanksgiving I meant a very great friend and we been best friends for 7 years

Biggest issue is NO TUBES. Why are you allowing people to horde tubes all day? I walked around for 2hrs trying to get a 2 person tube, when I asked about getting one the lifeguard said you just have to take one. The tubes should be taken from the riders as soon as they get done with the slide. Another idea get separate tubes for the lazy river. This way you can free up more tubes for rides.Also remind your lifeguards to watch for kids just running up the steps, cutting the line and jumping onto slides.

It was Amazing first time there , my grand daughter 8th today my daughter lost some money and one of the staff found it an return it to her love this place.

Booked a two night package at the park one week ago. The park called and left me a message that they cancelled my reservations a week before we go to clean! Now my husband took days off and we have no where to go! I cant figure out how they allowed me to book it a week ago and then just up and cancel it on a whim! Very unprofessional!!!!

It could be bigger for the amount money you charge, but It was fun for the kids

This is our third trip to Splash Lagoon and we will come again. Great for my entire family which is ages 10, 8, 5 and 2. I feel very comfortable with the older two running around on their own. Then added a massive upgrade to the kiddie pool. Three new slides that the 2 yrs old loved. Wave pool was great, slides were great and since we went from Tues-Thurs, low crowds and Quick lines. Looking forward to our next visit.

Stayed at location hotel was not great but ok park was fun and pool stayed open until midnight close to shops

My family and I stayed here over the weekend for my son 13th Birthday only to find out the hotel we stayed at which was connected to the Splash park had an infestation of bed bugs! We went to notify the MGT team of this issue but another customer had already beat us to it and was complaining of the same issue. We immediately packed up our belongings and stayed in our vehicles until the splash park opened. They say the splash park was 84 degrees internally but this was not the case and I am sure others that visited this park would say the same. It was extremely cold internally and the wave pool was ridiculously cold! all the staff members could do was apologize and that they were under construction. Such a waste of money Very disappointed.

Its clean friendly. And they only close for like a day or two to deep clean

You Most Definitely will want to go find the Adult Only Hot tub and escape the family

We love this place cant wait to go back again

Great family adventure. Staff was super nice and helpful

Real nice place to bring your family employees are real friendly and helpful. Great for small kids . Real clean place too they keep it up i personally love the wave pool and slides ! Splash Lagoon keep up the good work and God bless you all!

Fun and exciting place for the kid. We bought a package for the weekend, but the daily price of $60 seems a bit high. You’re better off looking for a good package. We went during the winter and the water was nice and warm as advertised and the lines up short and efficient. Staff were friendly and helpful. We stayed at the hotel attached and hotel was clean and well kept. Breakfast at the hotel was great and had a lot to choose from!

My family loved it just didnt get to experience all the tube slides I think it should be a better system in place for tube availability

Great place to take kids 10 and under

Absolute worst water park experience of my life. Covid-19 sanitation and social distancing were loosely enforced if at all. Three water slide rides’ lines were on one narrow set of stairs. Lifeguards allowed people to walk past others standing in line with rafts, making for close interaction with strangers. Tables were never wiped. And to top it off, a lifeguard gave my turned in lost Apple Watch to a girl standing in line near where it was left. My watch was stolen and ditched on the highway, never to be found. We were unable to use our package inclusions due to the theft incident and lack of time therefore. And if you DO choose to go anyway, I wouldn’t recommend staying in their holiday inn extension. Our room was filthy and covered in corn kernels upon check in. Our ice bucket was previously used as a popcorn bowl and had butter and kernels throughout. Obviously they are not sanitizing commonly used items within the rooms. We got the suite which included a whirlpool tub. Tiny bugs crawled out of the jets. Don’t waste your money.

We had the best time celebrating my grandsons birthday.

Great indoor park restricted time cause of covid.

Great place to bring the kids and have some fun yourself

First time at a water park... Very enjoyable and relaxing.

Things were not sanitized after use. There is nobody walking around sanitizing ANYTHING actually. Hotel connected was loud at night. There is a limit on how many that could be in the pools(WHICH IS OKAY but it WAS NOT ENFORCED) more then a few times I took it upon my self to get my kids out the pool due to the capacity. I would avoid this place until the cases of COVID-19 die down, to me it seemed like they let everyone in and didn’t do a proper head count. Less people should’ve been admitted to the park.

I went to this place alot as a kid and it was just as good as I remembered it being

Fun for the family, although not super strict with covid precautions.

Had a blast and the kids didn’t want to leave

Always a great time. We always have fun here. We have been going here each year since 2014 and we came once right after it opened. This place has gotten kind of run down. I think they might be trying to fix things because we did see new carpet upstairs and the bar by the wave pool was being remodeled so maybe there is hope. I just hope that they start to fix some things. It was not horrible but not as great as it use to be.

A bit smaller than pictures on the website shows for the price but we had an awesome time

I only gave it 4* because they do not have towels for you!! The place is way to pricey to not have towels for you but I will definitely go back!! Very fun for kids and Adults!!

Fun but i was suprised how crowded. Id really hate to see it at full capacity

Very nice indoor amusement park and large in space as well. The beauty is it runs on the peak winter as well which is a good thing for people decide to go out for fun parks during the winter season when it is snowing all around. There are plenty of water games to try there. Room temperature is maintained in all the areas including the pools.

Kid friendly place has a great hot tub for the adults staff was outstanding only thing that bothered me was the price of foid and drinks paid 22.20 for 2 beers and 2 slices of pizza

Absolutely loved it here. Reasonably priced and my kids loved it. Felt very safe with my kids there.

Place is amazing all weekend with splash passes and hotel stay 400bucks great get away

We love splash lagoon! My husband turns into a little kid the moment we step thru the doors, lol the kids are free to roam (ages 13) & I feel safe letting them do so....theres plenty for them to do while I relax in the wave pool area, which is my favorite place....the slides are fun for people of all ages....they have an adult hot tub which I think is nice cuz it gives the adults someplace quiet to hide for a few minutes without the buzz of kids ha ha we usually plan 2 trips once a year just for a weekend get away :)**complaints**The overall chlorine smell hits ya as soon as you enter, it definitely needs better ventilation...Ive gotten headaches from the smell alone, I understand the need for it to keep the water clean & safe but whoa, its overpowering....They moved the bar upstairs from the wave pool area, which means by the time you walk up & get your drink & then walk back to wherever your going to drink it at, its warm! It was a better situation to have it in the wave pool area, I feel.....The price.....I feel is alittle too high...2 drinks for the kids was over $8! We usually dont buy the food there cuz the price to feed a family of 4 has been upwards of $40-50....even the gift shop is too high priced, a sweatshirt is $45...I just cant justify spending that much on a shirt with the splash lagoon logo....So, pack a lunch in the hotel & go to the local Walmart for a souvenir Erie shirt & enjoy the day at splash lagoon!

It was well organized, for being very busy.

1 of my favorite places to go. Take whomever, guarantee theyll enjoy themselves

Lines were great and had alot of fun

Awesome awesome place best time ever check out this picture!!!

We went to Splashlagoon for my nieces 6th birthday. We were very excited to find out that the day we choose to go was mermaid day!My niece had a blast and the mermaid girls were so wonderful with her!The crafts that were also provided gave us a little break from the water activities and my niece loved them!

Great place for kids and decent amount of things for adults. Aside from water spides there are arcade games, virtual reality game, laser tag, climbing course, separate hot tubs for adults and family. Many restaurants close by.

First time going at the age of 28 and I must say I had a blast me my two kids my lil brother and the wife we had a blast we will be going soon even with the covid going on it still was a great experience well recommended

Went there today with my 3 kids first time being there. We had a absolute great time definitely going to be going back in the future.

Nice water park. Lines werent too crazy and the slides were fun. Wasnt overly crowded. The prices were typical of a theme/water park, that is they were high. Gave a lower rating seems our fun was cut short for a suspected fire. Didnt really enjoy having to rush out. Thankfully there wasnt a fire and no one was hurt.

Splash lagoon is mega fun but can be pricey with a bunch of kids. My little guy and his friends are in the 10 yr old range and they had a blast. They could go on everything. I highly suggest to get the all inclusive package if you go, it was worth it.

Worst place to go. They don’t have enough chairs or tables. Everyone throws their personal belongings on the tables and chairs to save them.You have no place to sit. I’ve never seen people so rude and ignorant. They cater to certain people so there is no trouble. Will never go there again.

Very family oriented and so much fun. I suggest working on a new look/ paint, adding baby security fence and adding more food choices. Water Temperature was cold and place was not super clean. I went to water indoor park in Canada and it was much better, bigger, cleaner, safer and temperature was great.

Great place to spend a weekend with your family (kids)They make it easy to have good time and not worry about anything else.Update: 3/10/2019:I don’t know what has changed from last year but it was over crowded, no chairs no tables, dirty floors, no soap in showers and bathrooms, kids can’t even slide on the little kids slides for how many people were in the water and so much more...Chlorine smell was everywhere a lot of people couldn’t even keep their eyes open!It is so unfortunate to see a nice place so much subpar!!

Fun place, but smaller than the big name water parks. Parking lot is small and hard to find a spot. Food prices are as expected for a place like this and good enough. Stayed at the attached Holiday Inn. Aside from the terrible elevator (one was down and the other on its way) the hotel was fine and convenient to the waterpark. Overall, good time.

I was here two days and had a blast I rode all of the slides and swam in every pool though the frog pool is a bit cold everything was fun. My personal favorite part was the flow rider I spent a good portion of my time there and had a ball

They dont provide towels. They try to then sell you a cheap total for $15. There is no safe dry zone to walk from two of the three hotels attached to the park to walk to the arcade area. The park itself was nice and seemed to have enough staff for safety.

Such a great place for a family staycation! There is a lot to do and staying at a hotel that’s connected makes everything easier.

I know that due to the virus things arent the same... So for it being my birthday weekend...was ok but really not happy that I had to pay a lot of money for a extra room for my daughter and my granddaughter should of been some kind of discount..

Our visit was great. Staff were friendly, and I was impressed how well kept and clean the locker rooms were. The new flow Rider attraction was a lot of fun. We will visit again.

Child friendly atmospshere, plenty of life guards and staff was attentive. Food and drinks were reasonably priced. Bar is poorly stocked and drink choices are limited. No towels are offered for you to dry off and the bathroom floor has no grip, I watched multiple people slip and fall.

Had a wounderful time my family and I

Nice location 4 familys. A little pricey on food items.

Highly recommended for children’s birthday party. Our party host Princess was amazing. Very friendly and energetic she went above and beyond. She really made the party special!!