We recently started going here and my boys love it! The staff is so friendly. There is a gentleman who was awesome and even played with my kids because they weren’t super busy on the day we went. Great place, and great prices too!

We love this park. Very clean and the staff is always friendly. It is a fun place for some family fun. So many different areas so have fun in and there is something for everyone. My daughter can not jump for a long period of time because she has a special disability so I love that we can go only for an hour. I do hope they come out with an affordable pass with us living so close it would be very convenient for us. I will continue suggesting this to any family.

Always cool in there, clean and usually not too crowded. I love toddler time! My son always has a blast here.

I miss pre covid access. They still offer a decent amount for what they charge...worth it

A lot of fun. Unlimited passes available. Really cheap for toddlers (

Went once with my son on a friday night and the staff was rude to him.The manager didnt seem to care at all.But the cashier was awesome and tried to solve the problem! She should be the manager!

Ive been here numerous times, and have had mixed experiences. Today was the first time where everyone and everything was great. Doors were open on time, the staff was attentive and helpful, and the facility was clean. We came for toddler time. He got the full 3 hours. Then the staff told my son time was up kindly and promptly. Hopefully this is the new normal for this place, since my son loves it here. Thanks for being great today!

Fun and friendly staff. Very entertaining to watch everyone bounce and play dodgeball while on the trampoline networks!

They follow the state regulations for COVID-19. They also make cleaning and sanitizer available for guests to clean as they feel most comfortable.

This place was clean and big but that was about it. The staff wasn’t forth coming on information in regards to what they had to offer (they need better customer service). I had socks from their facility but also from a competitors facility (our kids had socks from another facility) and we were instructed we could not wear these, and we had to buy their socks (very petty). When I asked why, I was informed “it was a liability”?. My thinking “we signed a waiver” and the socks had the grippers...liability? For what, not wearing your socks with your name on it.

Fun place for all ages. Every weekday they have toddler Time for 6 and under in the mornings so you dont have to worry about the little ones getting mixed in with some potentially mean big kids

The last time that my family came here, there was a party and we were told that we needed to move. It was horrible because my 74 year old father with back trouble had to sit on the floor because there weren’t enough seats. This is terrible and not any way to treat someone who paid good money. Why should we move when we paid good money. This place is much too expensive to ask people to sit on the floor when a party comes. More seating needs to be added because this is no way to treat customers.

I just recently held a party here and I could not have been more impressed with the staff. From the employees that greeted me when we entered to the wonderful girl that assisted our party. She was extremely attentive. We had our food catered by Altitude (Papa Johns Pizza and Cupcake Cravings) and it was hot, fresh and delicious!! We had the best time... Not just the kids, the BIG kids too. Thanks for the wonderful memories ️

Clean and fun. Love coming here! Parties are very organized. Kids always have a blast!

We waited in line for 25 min and when we got to the register they said we had to fill out waiver on computer and get back in line. Waited another 20 min. Then to see there are no open seats due to 5 birthday parties. So kids were sitting on the floor eating when there were empty table with signs that say reserved. My husband and I are not happy with this place and to take our 2 kids it was 51 dollars. Not even a seat to sit.

Amazing staff!! 10 stars for them!! Great with people. Had a great time. Huge park, lots of things to do. We stay 3 hours. Snacks are great. Nice packages. Highly recommend.

Took the grandson. He played hard and didnt want to leave. Well supervised. Comfortable area for the older folks to hang out. Had TVs to watch the game.

Nice evening of family fun

Take my son for little kid time from 10 am to1pm he loves it other toddlers to jump n play with and very affordable

Decent place for some of the prices were a little high but thats just how it is for places like this but other then that very clean and a whole Lotta fun we will be back!

It is amazing, and i challenge people to jump up to the orange wall in the performance center without assistance

Once at a party there i got hurt

So much fun for all of the family. Dodgeball was my all time favorite! Reasonable prices, especially for an all day pass. Only dislike is that there is no food THERE to order; Pizza gets ordered in from Papa Johns.

Loved the staff they were sweet and kind and treated me and my friends like we were their friends! One taught my brother some tricks Which was extremely sweet! Antoine and Desmond were the sweetest. I believe those were their names. Anyways they provided the best service. I will definitely come again.️

It was a great experience with my kids!!!! My 3 1/2 yr old had so much fun.. The atmosphere was loud but relaxing at the same time

Over all good experience but... a kid was being very racest and said the n word to many kids and the staff did not stop him. And I wore my shoes to take pictures of my kid but they would not let me because I was not wearing their special socks.

My grandchildren loved it here!

I would not come to this place they do not tell you the half the stuff Is closed when you get here. They wont let you into any Of the foam pits.

Great place very clean and had a friendly staff but I had to take my daughters out to my car to change my two year old. The mens room doesnt have a changing table and I dont think they would like me using the womens room. Also they pay for five star reviews with more jump time.

They care a lot about if you have Sky Zone or Get Air Socks. It’s a serviceable place to have fun, but def need to enforce the dedicated areas for smaller ones. My oldest does not need to be jumping where my youngest does. All in all, it’s a good place though.

Nice clean facility. Went for a birthday party. Party host was helpful. Would have been helpful to have a more sectioned off small child/toddler area. Was really no employee making sure larger kids were not utilizing it. But every employee I encountered was friendly and smiling.

Came here on a Saturday for my nephews 10th birthday. The staff was incredibly rude and not watchful. It was very busy and they didnt expect a rainy Saturday night to be busy. We ordered pizzas as soon as we got there and waited over an hour for them. Finally someone in our group went up to the counter and said that they got the order wrong and it wasnt on them. But they still didnt communicate to us that there was going to be a longer wait on our food. We werent the only ones there that it happened to. They comped our bill thankfully and gave us some pizzas. Overall very poor customer service and a lot of the employees shouldnt be working with children or with people.

The cheaper price speaks for itself. Staff not watching. Too busy talking to one another. Areas not separated by age. Little kids pushing older kids. No thanks. We will be returning to Sky Zone next time. Over crowded in areas. Seems to not reinforce number limits. An accident waiting to happen.

Get out your seat andjump around!

Although smaller than the Skyzone that is located by me.... The experience at Altitude was much better. Its less expensive. The staff were friendlier and positively interacted with my kids more... Which they loved! I love the All-day jump option or the 3 hr jump option that includes a snack and drink! They have a couple of superior trampolines located by walls for learning to wall-crawl... A favorite for my kids!!!

No way to contact them. Tried calling for days and just get a busy signal. I can only imagine how well its ran.

Fun but let me warn you not to do the foam cube pit if you are an adult.

I loved it its a good place to bring the family and friends and the little ones ️ but not good to bring small children on teen night

Very organized and accommodating. Kids had a blast. Great Birthday Party destination.

Birthday party for my Grandaughter was the best!! Kids as well as adults had a great time!

This place is fun. Jumping for all ages(accept newborn).

My kids love going here, everyone is always friendly and no issues with service. Perfect place to let your kids burn off some energy. We have even held a birthday party here without any complaints. Reasonably priced for single sessions as well as parties.

Facility is clean and spacious. My family and I had a blast on their many trampolines. Cost is moderate, but worth it. Would recommend checking this place out. All ages and sizes welcome. Great place to get exercise or wear your kids out of energy!! Most parents appreciate an outlet for all the excess energy of your kids to be worn off besides their living room!!

Huge place to jump around and have fun.

The staff was the best, they were sweet and cool they treated us like we were THERE friends. One of the staff helped my friend Lerner tricks. Two of the staff were especially the best,I believe there names were Antoine and Desmond. They were the kindest️

Its great for the young kids and kids at ️

Had an amazing experience for my daughters birthday. James our party host was awesome. He was very alert and tentative to our needs. We will definitely be back again.

This is a great place for kids to have a lot of fun. It is very family friendly and the staff are very attentive to what is happening on the trampolines. It is safe for parents who dont want to pay to be on the trampolines.

Altitude the good and the bad. The good; the teens working were very nice and helpful. The park itself was fun, had a good amount of things to do, not just jumping. Sadly thats about it. The bad; I was there on a weekend for a kids birthday party. They over booked the party room and resolved the problem with the picnic tables in the main area, an extra hour of time, and discount coupons to come back. Not great. Plus since it was already busy with extra birthday parties, some genius decided to run a discount promo that day too. It was wall to wall kids. The staff were clearly overwhelmed, although to their credit they were nice. The lines to check in was too long. Plus they didnt have the AC on even though it was hot in there. I saw kids fanning themselves and my own kid had to go outside to cool off. They need to get themselves better organized. If I go back it will not be on a weekend.

We had our 13 year olds Birthday Party here last Sunday. Our party host was great and the kids had a blast. However, I was pretty upset that I paid the extra hundred dollars for the party room so that we could bring our own food, only to be told once I got there that I could not plug any of my crock pots in and we would have to eat the food cold. Then they didnt have socks to fit my kids. Some of the boys have very big feet and the Med socks were cutting of the circulation to there feet, or they wouldnt go on there feet at all. Over all the experience was OK but not sure I would do it again. It was several of the kids first time here and they were pretty disappointed that they didnt have socks to fit them. I ended up telling them to just go jump in their own socks so they could still have fun. It would have been really nice to have been warned up front about the crock pots so I could have planned around it.

My kiddos love it, and in the winter I cant imagine a better way to burn off excess energy. My reason for a 4 star is that it sometimes feels quite crowded, to the point where you sit on the floor because there is no unclaimed bench space to put on the trampoline socks, and it is a bit expensive for open jump. For three of us for one hour (one under age 2), its more than $30, which is not an unfair price, but is rather costly for one hour.

Much cheaper and nicer than skyzone! My girls love it and the toddler time is great! That monthly pass saves so much money and is a great deal! Employees are always super nice but the line by the door takes forever. Could definetly use more sign in stations!

Great place for kids, toddler time is the best!

Be careful with these reviews. They actively purchase 5-star reviews by offering free jump time. Definitely skewing the perception of the park. I recommend looking at reviews from 2 months ago and prior than that to get an accurate idea of the park.It is a shame they engage in this practice, because the park is nice.

My students really enjoyed jumping and the staff were great! Marcus really got the kids excited.

Loved it. Large space.. fun! Dont go here if you dont mind dropping a little money. Or bring your own stuff and get a day pass.

The park itself is decent enough, all the extras are pretty neat, but the flow/layout is a bit weird. We purchased 11hour passes for a birthday party, very difficult to actually use the passes, we probably stood around for 20-30 minutes as they tried to figure it out. Most of us have frequented multiple different trampoline parks so the majority of us already had trampoline socks, HOWEVER, even though the only thing listed online is that you need trampoline park socks and there are socks available for purchase at the park if you dont have any, no where does it say youre required to have ALTITUDES branded socks. After finally getting into the park and starting to jump we were told our socks werent allowed and we had to purchase the socks provided by altitude for insurance purposes. And what do you know, the altitude socks are branded with their name/logo. I find it incredibly petty that the park is that worried about other jump parks being advertised by sock logos. Theyre all the same thing and if anything the socks we came with were of higher quality than the ones provided at altitude.And to top off an already underwhelming experience a member of our party broke his back at the jump park. I am in no way blaming the park for the injury, it was a freak accident however the way the staff very poorly handled the situation and left him laying on the ground with ice packs on his back for 30-45 minutes without checking up. It seemed they mostly cared about getting him off the jump park floor. It wasnt until after he had us request an ambulance escort to the hospital that the manager came over to speak to him and fill out an incident report.I have another set of 11hr jump passes Ill be using with my daughter, but once those passes are gone I dont intend on coming back to altitude, Id rather go to Get Air.

*Sock Police*Facility is nice, good flow in the jump area.They dont allow you to wear ANY other brand of trampoline sock (Sky Zone / Get Air / etc), they will follow you and keep harping that you must buy/trade in/aquire their specific sock... Unless your pants are long enough to cover the logo.

Different prices than on website. Staff was great!! Not enough room if they are multiple birthday parties. Maybe separate rooms for parties? Like the fact that there are multiple jump areas and they are easily accessed from area to the next area

Lots of fun! Great exercise but in a fun atmosphere!

Awesome place to take the kids

Kids loved it and I even had alot of fun playing with them on the trampolines

This place can get loud and crowded! But my kids have fun. When they first opened they had an issue with the workers not supervising the children while they jumped but that seems to have been resolved. This place is cheaper than sky zone and has a good Thursday night deal.

We just had our 2 sons’ party there. What a great time!! The reservation was easy to make, and the staff helped everyone get checked in for the party. We had two party hosts that were extremely kind and helpful. The place was very clean, and there were lots of different activities for the kids to do: jumping, rock wall, joust, dodgeball, foam pit, and basketball. The pizza served was from a local place called Loco Pizza and it was very good!! All in all, my kids and their guests had a wonderful time. We are so happy we waited for Altitude to finally open. It was worth the wait! :)

Miranda was a blessing. The food and organization was great. As a 27 year old, 330lbs person, I had plenty of fun. The ball pit was terrifying since I had a hard time getting out but otherwise it was a blast.

Very fun. My 8 yr old autistic son had a blast. Just wish the price was cheaper.

Toddler time is the best! The gentleman that work there during that time are also very polite and kind. The one working the register gave my son a high five. Pricing is fair, place is always very clean as well.

I had a birthday for my son here...and man our party host Michael shorts was excellent. I wouldnt want a different host. The establishment was nice as well.

We were there for our grandsons birthday party the staff was so friendly. It was very crowded but they made sure everyone was safe and having a good time.

You should not have to wait behind people thats just now coming in. There should be a separate line for food and people that are coming in

I take my toddler here for toddler time and she loves it. I just called to ask about paying for Friday night Friendzy tickets and spoke to the owner. He couldnt have been nicer, love this place!

Really fun, great helpful staff. One trampoline need to be replaced, the big high jump yellow one nearest the high wall.

Altitude is always a fun place to go to. Me and my friends always have a blast & love it there. The workers are always interactive and it makes the experience better ! 10/10 recommend for anyone !!!

Nice establishment. Very affordable. Absolute fun!

Although the trampoline park itself is nice, i am giving a bad review because the facility is simply lacking basics. Such as enough tables or maybe some hooks to hang coats so that the few tables they do have aren’t piled up with coats and peoples belongings. We are literally sitting on the floor while the kids jump. This place is a crowded mess. I wish i could upload a photo just to show the amount of coats and personal belongings that are just everywhere.

My wife, two kids (9 & 6) and I have been to Altitude in Elyria many times now & have also had a B-Day party here. Im very happy it is here as it has been a fun experience every time. It seems to be very well run since most of the kids who work here are helpful & kind & we have never had any major issues. Great place!

Registering and waiting to get your socks is a hassle. Recently went for a birthday party that started at 5 and was pre paid for there was so many hoops we had to jump through before the kids could jump. My mother finally spoke up about how she already paid for 2 hrs starting at 5 and that they were waisting our time. Besides that its a blast for the kids and a great for a family night out. The employees assisting with the party were great and very helpful.

My daughter loved her party and all of her cousins had a ball!

It was fun! My son and his friends got to play for 2 hours and they had a blast. The pizza was good and there was free coffee which was actually tastey.

This place has been a blast with friends and offers many activities, recommended for birthdays.

Kids had great time

Fun place, had a cousins b-day there and it was great. Good pizza. I would suggest this place for a lot of age groups.

It is good and at the same time bad because children enjoy and play the bad thing is that there is not enough security there is no group discipline and there is no control since the adolescents do not respect that there are children from 1year to 2years who also have the right to enjoy and they do not have security because what they do is run without any kind of precaution and not caring that there are children in the area and therefore I value the area with 3 stars na but while it is so difficult and I am from Google visit and this means a lot

Met the owner today. Good guy. Place is always clean and safe. Prices are better then the competitors.

Pretty clean. Great hourly rates. Not crowded at all for a Saturday afternoon. Lots to do. Kids love it.

Wonderful friendly staff, excellent community feel. And obviously wall to wall trampolines without harsh rules. Will be back.

Not bad pricing and staff was helpful when I had questions.

We just had my sons 7th Birthday there and Miranda was our party coordinator....she was INCREDIBLE. She was so friendly and nice and helped a ton. I cant say enough good things about here!

As long as you keep your kids aware of the dangers to the body (no worse than skateboarding or roller skating) this is a great place for your kids to spend a few hours getting physical activity while socializing with their friends

Grandkids had a great time and what a help with being inside the house for several days!

Great place for the kids! It lacks a little something for the adults though.

Took my son and a friend for an hour. They loved it! Staff was very friendly and helpful. Will definitely be going back.

The best jumping place

Still the best.

Much more to do then Skyzone. Awesome staff, lots of fun for all ages.

Took my girls(9 and 4) and had a blast! Very friendly helpful staff, clean environment, safe and attentive spotters. Will be back!

Great place for kids to have fun and get some exercise

Great facility & prices. Kids always have a blast here.

Miranda was a wonderful hostess at my nephew birthday party last week. The pizza was also top quality Gucci food 10/10

Took the kids and nephews. We had a blast!!! Good friendly service.