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Gold Dust West Elko
1660 Mountain City Hwy, Elko, NV 89801, United States
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JO
Review №1

Loved the Prime Rib Special. 9.99..Cant go wrong with that price. Everyone was Warm and Friendly to us.

Ma
Review №2

Went in the smoke filled casino for dinner. Wait time for hostess to appear was about 10 to 15 minutes to be seated at a table. There was a total of 11 tables being occupied and still took 45 minutes for me to get my food. My top sirloin steak was really thick but not cooked correctly should have been butterflied. Drinks and meal were very reasonable priced I will give them another chance.

Ma
Review №3

Delicious Prime Rib dinner special! $10! You must try it. Choice of soup or salad. The meal comes with a baked potato, veggies and a dinner roll. Au jus, whipped butter, sour cream and horseradish comes on the side. We had fresh iced tea to drink. Staff were very nice.

Pa
Review №4

My husband and I have always made sure we stop there when in town. Covid has made it not quite as pleasant as it used to . While I appreciate that all businesses have to comply their mask enforcement is not applied fairly. Tonight I was told I needed to pull my mask up even though my nostrils were covered. I did so without comment. Then about an hour later the same woman security guard came to me and reminded me again. This time she said if she had to tell me a 3rd time I would have to leave. I pull it up and started to say something but didnt. She said What? And when I didnt say anything she said thats what I thought. Well that infuriated me and left but not before speaking my mind. She said get out of here. Smokers are allowed to not have their masks pulled up!. That woman needs lessons in customer service. You have lost a customer that spends at least $200 weekly.

Su
Review №5

Im staying at Hampton Inn across the parking lot from Gold Dust west. First I went the Golddust guest services to sign up for my card. They were so nice and very knowledgeable about things going on at the casino.I had dinner at the grill and the food was absolutely delicious. Callie was my server and she was so delightful making sure that I had everything that I needed. The food was good and the service was even better! I had the prime rib dinner for $9.99 and it was so good.I highly recommend both the Hampton Inn and Gold Dust casino.

Da
Review №6

Actually we were there for the restaurant. The prime rib deal is very good. The prime rib is good quality. Ive had some that were impossible to chew. Theirs is a good quality meat and cooked well.

AJ
Review №7

As a club member iv been a very loyal customer and the returns on the so called rewards have been ridiculous. Iv sadly played there for a couple years now and they have now lost my business.

Mi
Review №8

Taking COVID a little too far.... We need to breathe a little in our own little private corners. There is 5 modes of transportation for a virus, not just one to be concerning yourself with

Am
Review №9

Surprised at the quality of prime Rib for $9.99 The food was tasty and portions were good. Free pie to finish too.

Ve
Review №10

Very clean, wonderful atmosphere. Pleasant employees.

SJ
Review №11

I will never go in there. Im not welcome. Im not a miner. The signs on the outside of the building say Welcome miners. Show us your ID and well give you the world. I take offense at it. Ill take my business elsewhere.

Ke
Review №12

The food was amazing the waitress was making sure we had everything, there were only 2 there so it was a little bit of a wait but still loved it

Pa
Review №13

I WAS VERY IMPRESS WITH EVERYTHING. FROM THE TIME YOU WALK IN AND OUT EVERYONE WASPOLITE.THE RESTAURANT WAS CLEAN AND THE WAITRESS WERE POLITE AND FUN. THE FOOD WAS EXCELLENT.TO ME THIS IS THE PLASE TO EAT AND HAVE FUN.THANK YOU TO EVERYONE AT THE GOLD RUSH

AL
Review №14

Is very enjoyable and was not a whole lot of people nice environment great service

Ch
Review №15

It was always a favorite place of mine when I lived in Reno, Killer pizza, machines pretty cold the last couple of times Ive been there but the people are always very friendly

Lu
Review №16

The prime rib with shrimp was delish! Service was great!

Sa
Review №17

Great food. Fast and friendly service.

Ro
Review №18

If you go here you have to try the prime rib its the best around starting at 11.00am

Do
Review №19

$9.99 prime rib dinner was very good. Good service. My only complaint was the cigarette smoke from the Casino.

ka
Review №20

Would be more stars but with mandatory masks and distancing there were only 3 seats to play blackjack and hard to drink a beer! Not going to last long without going bankrupt at this rate. I feel for the employees they are really working hard to make this work.

bo
Review №21

The hostess did not even acknowledge us. I went up to her and asked her if she could see us. She did not think that was funny. Other than that bad start, it was pretty good.

Ch
Review №22

The food was great. The machines seem to be worse than before they closed. I played 4 different machines, spent over $150 and not one free game or bonus on any of them

He
Review №23

Vibe is depressing they NEVER asked me if I needed a drink both times I went!

Sa
Review №24

Pretty decent little casino with a pretty good restaurant free atm and pie if you eat at the restaurant.

To
Review №25

Smells like an ashtray, already cant breathe with a rona mask on then you add the lack of filtration.

Ti
Review №26

Good food, prime rib is on point. Servers are great as well.

Ma
Review №27

The hostess and wait staff were very nice. The ribeye was way overcooked, the loaded potato was tasteless as was the corn. Very disappointed, but I tipped both the server and the busser and did not complain.My favorite machine is out of service but I found another that takes my money just as good!

ke
Review №28

Typical casino, take your money in, dont take tour money out

Ci
Review №29

Gold dust west has been awesome the staff and customers are very nice and friendly

Ja
Review №30

Its a great place with a variety of things to do

St
Review №31

Rude employee ....acted like its a privilege for me to gamble....heaven forbid u smoke in a Nevada casino lol

Ra
Review №32

The machines were very tight i understand just opening but i can go to wendover and put 20 in and can play for an hr before the one eyed bandit takes my money

Za
Review №33

Awesome place. But the food wasnt very good

Ch
Review №34

Our server, Araceli, was fabulous as always and the food was excellent.

Ke
Review №35

A lot of wins and nice people

Ed
Review №36

Convenient when staying at Hampton, Great staff ( servers in restaurant ) , Nice Bartenders !!!

Jo
Review №37

One of the newest casinos in Elko. Good atmosphere decent payout percentage. Great prime rib and the Tap room is a comfortable place to just chill and have a good cold beer!

An
Review №38

I avoid eating here after dozen of diners got food poisoning while back.

De
Review №39

Really good prime rib dinner

So
Review №40

Never a disappointment for a quick and cheap bite to eat. Almost always do the steak and shrimp. Its just priced right!

Li
Review №41

Aside from the whole salmonella situation, of which my family member was affected (or maybe I should say “infected”), Gold Dust West is...alright.The staff is seemingly as invisible as humanly possible, but the bartender named Eric is great! He stands out from other employees I’ve talked to and from what I have seen, many other customers/guests have pleasant interactions with him as well. :)Honestly, I don’t frequent Gold Dust West anymore, but I’m glad I went to the House Full of Friends tonight.

Ta
Review №42

Not bad but not great.

Ma
Review №43

Good gaming facilities, good at keeping the smoke from being a Nuisance

Jo
Review №44

Its a great place to go eat or gamble. Most people only left a bad rating because theyve lost money lol.

Ze
Review №45

Great food and polite and suitable service

ma
Review №46

Honestly, took my family to dinner last Friday, service was excellent, and the food was very tasty, everyone in my party really enjoyed our dinner.

Wi
Review №47

Always friendly staff.

va
Review №48

Its a great place to play

Ja
Review №49

This is definitely the place to stop and visit when you do get registered and get your free slot Club card and you will get a bunch of free stuff and very cheap discounts and a free slot $5 play and $10 free slot play every other week wow theyre giving money away you definitely should make a point on stopping here for fun and excitement and dont forget the free money giveaway

La
Review №50

The security team here needs to work on there customer service and the machines never pay out.

Ch
Review №51

Great bartenders, even though they are drastically understaffed they di a great job. The place needs better air filtration. Hard for nonsmokers to finish a 3 hour football game without getting cancer

Ti
Review №52

You couldnt get a free drink due to COVID and nobody came to see if I needed a drink. So it was a short visit cause I got thirsty.

Ch
Review №53

Prime rib & shrimp dinner $11.99!!Waitress was awesome, gave the kids dinner and a show.

Ka
Review №54

Its a great place to win some money at least for when Im short of cash

Br
Review №55

Horrible service, the waiter smelled like he bathed in weed. Not very attentive, forgot the condiments. The hostess never smiled, didnt feel very welcome as a guest, more of a problem. Ordered the prime rib, it came out dry. The mashed potatoes were cold and kind of crusty. Almost seemed like they had been sitting awhile. My guest ordered the philly, which on the menu said thin slices beef. All it was was a crumbled up hamburger patty. The asparagus was good ha. At the end of our meal we hadnt seen the waiter in about 10 minutes and waited another 15 for the check or to be asked if we wanted dessert. Finally got tired of waiting and asked the hostess to ring us up. By far a bad experience. We wont be visiting again.

Br
Review №56

Fantastic prime rib l.unch

Du
Review №57

Always a great place to enjoy the Saturday night fights.

Lo
Review №58

Too much mask control not much fun to gamble there anymore. Plus they cut my bonus and I dont think they care about my spending my money there

Sa
Review №59

We went in for a late night dinner. The food was good and service was decent. Our server did a great job till they dropped the check and never came back. We needed a to go box and had to track someone down. Thats the 2nd time its happened. Good deals on food though.

D
Review №60

Killed me very first slot, no matter how much money I put in, and betting max bet it still gave me smallest winnings

Cl
Review №61

On two occasions here, the best prime rib Ive ever had and Ive eaten at some swanky places. Service is always spot on, dealers are friendly and fun. Best casino in Elko!!

Ri
Review №62

Prime rib and friendly people

Ke
Review №63

The food is good

Cr
Review №64

Went to the steakhouse for dinner. Awesome staff and great food. Will return.

Ro
Review №65

We love going there to play the machines and eat. Husband loves to play tables. Always a great experience. Almost perfect. When I go back to dealing the games, thats when I can add to the perfection! *. )

Ax
Review №66

Only go do what youre there for then leave

Pa
Review №67

Split pea soup was very good. Service is also good.

ke
Review №68

I love this place. Its rite off of the highway there are convenient places to shop before or after u gamble...they also have a restaurant inside the casino... The hampton inn hotel is in the same parking lot as the casino...oh the rooms there are nice also very clean no smoking though, but to me that just allows me to go n gamble a little more.. The staff and service at the gold dust is much better now then from a Year ago I do have to say...so I really like it.

Re
Review №69

Food is getting better.

Je
Review №70

Food was great. Service was fast and friendly. Clean. Love most of the servers in the Grille. Clarissa is our favorite. New manager is terrible though. (Updated review as of 11/9/19)

Ch
Review №71

No energy. Every worker does smile but the atmosphere is dull. The smiles are nice though. Maybe they dont have a before 7 crowd

Ch
Review №72

Great atmosphere and restaurant was great and very reasonable prices

Ma
Review №73

Food is good and well priced. Servers are slow and do not check back on guests frequently

Si
Review №74

It was a good day 3000 I hit on dollar machine

da
Review №75

Had a good lunch at the Grill restaurant9.99 prime rib. Very good waiters and servers.

Bo
Review №76

Always happy here! Food, service and dealers are always great! In fact one of the best pieces of prime rib Ive ever had was here. A+!

Sc
Review №77

I keep the lights on!

Je
Review №78

One of best places in Elko for good breakfast at good price. Clean with good service.

Mi
Review №79

Had a great time old times

Ch
Review №80

Visited this place while on a business trip. The staff was very attentive and fast. Spent no time waiting, service was excellent. Nice, clean fun atmosphere.... would recommend stopping at this one

Ro
Review №81

Staff very rude.

Ha
Review №82

Fun and i won so plus inmy book

Ke
Review №83

Love the Casino. So clean and beautiful new games. The restaurant was just okay... it used to be great. But maybe it was an off day or something. Would still recommend highly.

Ji
Review №84

Great place nice staff wonderful atmosphere

le
Review №85

It ok if you feel like losing your money

Ke
Review №86

Pretty smoky, but other than that a very clean nicely set up casino. I went in here to use the bathroom, which was very clean.. I was pleasantly surprised ! I would use the bathroom here again !!

Ja
Review №87

Prime rib dinner was very tasty. Service was fast and friendly. My wife and Daughter were very pleased with their meals also. My only complaint would be that you have smoke / cigarette smell when entering the casino. Overall we were very satisfied.

Jo
Review №88

Good place

Go
Review №89

The prime rib for $9:99 was delicious.

Gr
Review №90

Nice place. Check out the Tap Room. 1st time i seen that self pour station. Very smart. MAAAN!!! I drank 5 beers and ate a stack of onion rings for so cheap i wouldnt tell u how much - dont want em to raise the price. Great deal! Hey people, play in Nevada. By far this is the best Casino state in terms of customer service and prices. Iowa suxx!!! Especially HARD ROCK!!! DONT GO THERE!!!!

#1
Review №91

Won some good money. Good place to havea good time.

Ta
Review №92

Friendly, courteous, and helpful employees

An
Review №93

Love there food. ANYTIME MY FAMILY AND I COME TO EAT, WERE NEVER DISAPPOINTED

ma
Review №94

Great, prime rib special and pot roast dinner hot on the plate and finished the salad and it was there. Server was very polite and helpful.manager came by to say hi and enjoy your meal, nice lady to do that.

Ca
Review №95

Awesome and clean

Br
Review №96

Just another place to find a nice little tweaking honey and lure her home.anx out of her panties. Restaurant is excellent

bi
Review №97

Theyre very friendly and very helpful

Ju
Review №98

Slow service, Prime Rib was dry and no flavor. The Restaurant was empty, NO EXCUSES! It might be the WORST place weve eaten at, ever!

Ma
Review №99

Good food, slow service because of under-staffing. Went to have dinner at the barely-busy restaurant tonight and waited 20 minutes AFTER I ordered my food before I finally left. No drink order, no salad and I couldnt even find my waitress. This certainly isnt the first time this has happened to me but it is the first time I have walked out. Ive been going to GD for 8 years and service isn’t what it used to be, especially on trivia nights when they have 1 bartender. One guy next to me at the bar during trivia timed his wait on his phone; 15 minutes later he said *uck this and left. He was someone staying at the hotel that just wanted a beer. The bartender was simply overwhelmed with waiting tables and covering the entire bar. Please get more help.Update 6/12/19 - In response to the owner’s reply; the staff you have is wonderful, they are just overwhelmed, especially on trivia nights. It’s really that simple. The story I told about the guy waiting 15 minutes for a beer is what prompted me to write a review. I don’t want a free meal or anything to “make it up to me”. I already like the place. Just get more people. It’s unfair to your employees to put them in a position where customers get upset because there are too many of us and not enough of you.

ho
Review №100

The lounge seats are new since our last visit they are amazing...it seems like theres more room to get up during the movie and at least you dont have someones but in your face when they get up , that can be nasty , ug .

Information
92 Photos
100 Comments
3.9 Rating
  • Address:1660 Mountain City Hwy, Elko, NV 89801, United States
  • Site:http://www.gdwcasino.com/elko/index.php
  • Phone:+1 775-777-7500
Categories
  • Casino
  • Lounge
  • Tourist attraction
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Bar on site:Yes
  • Restaurant:Yes
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