I needed frames for two odd sized pictures and a touch up repair on a third one. Christina helped me and she was amazing! She found the perfect frames for the two pictures and was able to make the third repair so that it looked like new. I cant say enough about her and the store! This is where you want to go to get exceptional service!

It was great. Went early was able to walk around without running into anyone. Got great Christmas deals.

Good selection of crafts. Always running some sort of sale. Look for coupons!

Always love Michaels!! They have what I need/want, have great prices, and great sales. Always my first choice!

Awesome place to visit. Kurt assisted me with frames. His customer service is exactly what I look for when I shop.

I can wander around this store all day. My daughter found all the very specific items she was looking for. Prices are reasonable and the store is easy to navigate. The cashier was especially pleasant and helpful. I also appreciated the music they were playing.

This place is always well stocked clean an out of this world clearance deals

They would NOT stand 6 feet away from me and guide me through to help me order some modle paint. The lady told me NO i will NOT help you. Good luck. If i figure it out she would bring it out to me. She was. Nice enough to tell me they had it in stock. I told them keep it. I will never do business with Michaels again

Michaels has a great variety of crafting supplies decor for the house, baking supplies and all kinds ofseasonal decor with great prices.

Michaels is an okay store. Some items are cheaper than hobby lobby but for the most part it isnt. Store associate assistance is only slightly better than hobby lobby. Youd think that with a smaller store and larger competition theyd work on doing something better, but....... apparently not.

Great customer service, also good covid 19 measures for check out. Thank you for your safety measures!

Glad to see social distancing and mask being worn. Staff friendly as always. I love going to michaels.

Great supplies for my creative side.

One of the best craft stores! Easily get in trouble in Michaels!

Great place and awesome coupons/discounts.

Wonderful experience and nice employees!

Great New Year sales. I found lots of craft items I have never used before and being on sale made trying them affordable yet fun projects. The helpful staff were knowledgeable and assisted with all my questions regarding each item.

Absolutely one of my favorite stores for stuff to make for the house.

Easy to find items that we need and helpful associates

The place is nice but the crafting stuff is quickly going down to just a few things with expensive house decorating items around. Variety has really dropped over the years. Hopefully the acquisition of some AC Moore products will increase the variety.

70% off almost everything great time to shop

Great place for your crafting needs.

Great selection from canvas to various types of paint whether you are looking for watercolors, Acrylic or even Oil based paints. Additionally they just got in a huge new stock of brushes for all three different mediums and this is only the GREAT SELECTION OF PAINTING SUPPLIES. There are so many different areas of artistic expression and Michaels is just as well stocked in all areas!!

A great place to get lost in so much good stuff

Always like to find a project... this is the go to place. Friendly staff and good customer service

They are doing a fantastic job keeping up with orders quickly and efficiently!

Had exactly what I was looking for and very reasonably priced! Staff is always helpful, and professional! Im not even gay, but I love going to this place and seeing all the arts and crafts stuff/ideas!

Can never find anyone to help you on the floor, kept looking in the aisle their app said was a specific item I needed multiple times making sure I wasnt over looking it and finally after finding NO help I got into a long line of 1 cashier to ask about the item. She got on her mic after I said couldnt find anyone because they were doing a truck...thats sad 1 cashier and the other one running the whole store and saying IF they had said item, it would definitely be in that aisle bit must be out.....they werent on that aisle and that employee just didnt want to go look

Michaels is a bit less hectic to maneuver around in & locate things your searching for, which makes them unique to other stores that have much of the same merchandise. There prices seem to be competitive & comparable to other stores that offer many of the same things. Staff here are pleasant & helpful.

Marlene at the Elizabethtown, Kentucky location is amazing! I went in to get decorations for my daddy’s grave as this is his first Christmas since he passed away on September 19 this year. I’ve been feeling lost and didn’t know where to start. Marlene was on her way out to take care of some things and she stopped and asked me how I was doing. Which ended up with her helping me walk around the store to find the right things for my dad‘s grave I left spending less than I would’ve initially spent and not only that I had a cheerful heart and was very grateful for the love and kindness that she showed to me a complete stranger. On top of that my sales associate Tanisha was so patient as I checked out. She didn’t complain about the glitter that was everywhere and by the end of my transaction we both were covered. She had a beautiful smile just like Marlene and her customer service was not only appreciated but very very excellent at a hard time of year. This is the most beautiful time of the year and people like these two ladies truly make shopping for sad times a nice experience. Thank you Marlene and Tanisha and I pray you both have a beautiful Christmas. Great employees way to go Michael’s in Elizabethtown!!!

Such good things for projects

Can ALWAYS find florals and crafting supplies at Michaels and staff meeting s friendly and helpful

Cool store. Always clean. Associates are often hard to locate.

Nice bargains on decorations.

Well organized....great prices....Always find what i need and download a 40%off coupon...win, win!

Great people

First major brick and mortar craft store of its type in the area but has gone downhill with the materials that I am looking for. Worth a look if you are looking for general items for a beginner but not for some specific hobbist materials and tools.

The wife loves this place. I usually fall asleep walking around it with her.

Great place, I bought my prisma colors for a pretty good price due to the 40% coupon, I absolutely love this store, thanks so much!!

Tried to use a coupon only to find out we had to wait until 3 to use it. It was 10 and thats ok. Next time I will go to hobby lobby.

I went in to just look around with a friend. It was around 8pm, there wasnt any other people inside the store besides the two employees. I noticed one of the employees was kind of following us around as if we were shoplifting. Im not sure why she felt the need to watch us but we definitely were not shoplifting. The prices for their items are on the higher side. Needless to say I wont be back.

Lots of craft items to choose from and lots of DYI project classes nice and friendly staff.

I wish they carried more paint, air brush, etc, supplies.

Very nice store. Lots and lots of crafty stuff for almost any kind of craft you can think of. Michaels also has a wide variety of ready to use picture frames in both wood and metal, plus a entire section devoted entirely to custom picture framing.Lots of yarn and floss for those hobbies; many and varied home decorating items and they even host craft classes from time to time. Definitely a full service store for people interested in most common crafts.

I love Michaels! Im able to get whatever I need to paint

Great customer service! I called to see if something was in stock and not only did they go look for it, they also held it at the register for me.

My favorite place for crafts and materials. I have a C02 laser engraving machine and have been shopping at Michaels alot. Mostly online but I can either have it shipped or pick up in store. Only gripe is their website seems to be slow. No matter if Im on my phone or laptop. Ive also used WiFi at work and home. So Im pretty sure its the site itself. Other than that. I love this place. Especially when I grab a coupon code. Watch out then

I love to craft so it is easy to find what I need here and they have great coupons.

Great store! Usually clean, neat, and orderly. Only issues is that the isles are narrow and when busy or is hard to get around if shoppers are not willing to move. I recommend going during low shopping hours.The staff is always nice.This store has the best supply of equipment for cakes and baking in the area.This is not a store for fabrics.

Good location. Staff helpful, product stocked well.

This location is very organized. I was able to find everything on my list from the flyer with little effort. There are shopping baskets and two sizes of shopping carts available. This is a small store but I still found it to have a great selection. This trip I was able to check out in less than five minutes. Overall I was happy with my experience.

Good.

Smaller then hobby lobby but a great store!

Always helpful employees , and very little wait time in line since they will always call up another checker if line gets long , so just all around great service .

The worker at the picture frame area was extremely helpful want out of his way to help me.

Its 50/50 with customer one half has great customer service and the other half could care less if they got fired

My choice over hobby lobby. The staff is friendly and super helpful. Great deals as well.. Download the app for the weekly coupon and sale ads.

Went to use some amazing coupons already on low prices from a great sale. They were out of 2 of the things i needed so i asked an employee for help about ordering online. She said she would be right back that she had to grab something and she NEVER came back!!! I went to find her just to find out she was helping other customers!!!

Clean store helpful staff.

They had lots of clearance today.

Im in love

We really enjoy camp creativity during the summer months.

If youre looking for anything crafty Michaels has it all! They also do a fantastic job custom framing and matting photos and pictures in the store! Love them!

Michaels has about everything you can imagine! I love being able to get what I need in one store AND the discounts and coupons are AWESOME!

My only complaint about Michaels is that they have such a variety of such amazing things that I cant walk out of the store without going broke. My son is an artist and I found a huge variety of things to get him to expand his portfolio and help him branch out into other mediums of art. 90% of his Christmas presents came from Michaels. I myself am a picture fanatic and I had to tear myself away from the frames but that was a little easier because they are all a tad bit pricey. I love the sales that they regularly run, and the coupons that I get in my email save me a ton of money. I left after this visit with my receipt telling me that I had saved $63 that day

Good store, make sure you check out Aaron Brothers in the back if you need something framed. They do great work.

The deals and selections are amazing in there.

I took a very nice drawing class here. Im not really good but they taught me a lot.

Good place

They always have what I need. The prices are very affordable. Employee,s are always courteous and friendly.

We travel a 1/2 hr further to E-town because my local store doesnt carry the same level of selection of yarn. The E-town location has some of the friendliest staff as well.

I really like MICHAELS the STORE is always clean and the staff kind and helpful the picture frames are beautiful and they are GREAT with letting you use COUPONS usually the picture frames are buy 1 get one half off when I give frames as gifts everyone asks where did you get this its beautiful ACTUALLY I just bought 4 they were buy I get 1 50% off GREAT DEALS STORE is ,clean and organized and checkout is always fast and FRIENDLY so try MICHAELS if you havent been there yet

Check out was not good. Only 1 cashier and of course a return made things worse

Order it Online! Messy stock and impossible to find anything!

I always find things I need and things I dont need, but buy anyways.

Always Love going in here to shop. Great sale going on.

I can always get assistance here. Coupons are in abundance as well as sales. The selection is great. Store is neat and never dysfunctional. Again the biggest thing for me is customer service. There seems to be someone wondering around the store all the time which makes it easy to ask for help.The framing section is extremely knowledgeable and helpful. Dont go in there acting like you know it all and ask questions, just listen, you might learn something new!The bathrooms are not always up to par but that has a lot to do with the customers who utilize the bathroom too!Check your phone (store site) for coupons, ask for discounts. Its amazing what you can save on a rainy day!

Friendly with super service. Offered great discounts.

Good, no problems, went for one thing. They had a coupon, left with another product I always wanted.

If you like to do crafts this store is amazing. One of my favorite stores

Quick service.

Place is awsome

Organized and clean, helpful staff. Ive had more engaging experiences elsewhere, but for finding what you need quickly, and without hassle, this is a great start.

Nice craft store can find lots of good stuff

Love it for resin art supplies

All my crafting needs

Small selection on premade picture mats and contact paper... Otherwise found great selection on many things... Including kids toys.. Uggg. Could truly live without the kids toys.

I could go broke in this store! I love it!

Always clean and friendly employees. If you have social anxiety like me, you can find your items location in store on the website. They have a little bit of everything and youll never be disappointed.

Handicap parking, automatic doors, wide aisles, public restrooms, but I cant recall if they are really handicap friendly. Great place for crafts.

Staff not friendly or helpful. Have items on sale but at check out its full price

A great story to find hard to find items in one location.

Great place to shop. Neat and clean.

My son was able to find the materials he needed to make his school project.

Love the store. The workers are always helpful. It is clean things are kept up worker always puting things back where it belongs.

Great Prices on yarn.

Laid out well. Had what I needed.

Great selection of craft and decor items. They also do custom framing. For the kids they carry models, toys and projects for kids. Easier to find what your looking for and a quicker in an out than the bigger hobby lobby. A lot better customer service also.

Clean store with polite, helpful staff!

It amazing and high quality but its just to expensive. I under stand art brushes, high quality canvases. But little toys that your children will loose in a day there way to over priced. For example I saw this stress ball, and it was like 8 dollars for something the size of a half dollar. I love everything at this store but the prices.