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Gateway News & Video
6940 Gateway Blvd E, El Paso, TX 79915, United States
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Ba
Review №1

Was able to enquire about many products very easily. The staff are very friendly and knowledgeable. I asked the sales girl Ashley and Brianna and was very especially impressed at how friendly and helpful they are. .They always know exactly where in the store I could find what I wanted. This contrasts greatly with other stores. They make shopping very easy and I will recommend this amazing store to my friends!! Keep up the great work.

Mi
Review №2

One of the most comfortable conversations that I’ve had with a store clerk/employee. I felt comfortable asking her anything. She gave me positive feed back and answered all my questions in a manner at which she me me understand everything. Definitely would recommend this place and I definitely would go there again.

Am
Review №3

My husband and I went together and had such a great experience there!!! The girls were super nice and made us feel comfortable, we could literally ask them anything!! The store itself is so nice inside and clean. We will definitely be going back!

Fa
Review №4

Loved the store! Was nervous at first but the manager savanna made us feel super comfortable it was like I was talking to my closest friend. Definitely recommend this place because of the great customer service.

Ch
Review №5

The girl that helped us was super amazing and eased up the awkwardness of buying toys for the first time! Absolutely will be going back there.

Al
Review №6

I’ve only been there twice while Savannah was working but she brightens my experience when I’m shopping there and makes me feel more welcome, definitely recommend her help and services! Talk about a great gal pal!!

Ji
Review №7

Visited for the first time and may I say Savannah is AMAZING!!! She was very helpful, she answered all my questions and gave me wonderful suggestions. Definitely recommend.

De
Review №8

I’ve been here several times and every time it’s been a great experience! Savannah and Alexis are so sweet and helpful! They took the time to help me find the perfect products and were very knowledgeable!

Li
Review №9

Excellent customer service and great knowledge of products!!

Pr
Review №10

The manager was the most helpful person ever,she was very nice and so easy to talk to. My wife and i gelt so comfortable and helped the entire time.

Ch
Review №11

Awesome atmosphere the customer service is on point loved the selection definitely recommend staff is very knowledgeable and friendly made me feel very comfortable since I have never been to a place of this nature definitely will come back

An
Review №12

They are very knowledgeable in the products they sell. Very friendly and very approachable. Would give 10 stars if I could. The shop looks very clean and well organized. The bathrooms arent dirty. It has a chill relaxed atmosphere.

Ke
Review №13

I was sceptical going in because from the front it looks ran down and skeevy. I was pleasantly surprised. It was super clean and well lit. The manager was super cool. Her name is Savannah. (I hope I spelled that right.) A really good selection of product too. Lots of toys and videos. Ill definitely be going back when I need to spice things up again.

Jo
Review №14

Worst customer service the girl working the night shift acts like she doesn’t get paid by the hour. Has the door open the lights on and wants to tell me she’s closed. Like it would’ve killed her to make one more sale. I will never go back there again just because of her

We
Review №15

So I had gone in this store a long time ago, and other adult stores as well..I had never ever had an employee be so helpful and be so knowledgeable in all the products in store SAVANA was freaking amazing. My husband and myself, had all these questions and She was LITERALLY able to answer each and every single one of them... We were there Tue. Feb 04,2020. Early as well lol.. She made both of us feel so comfortable.Thanks Savana, girl your are the creal MVP... YASSSSS... oh and vwe will be back for sure.

Jo
Review №16

Everytime I go in there the employees are always very friendly and able to answer any questions I might have in regards to new products and products Ive never used before. The store itself is always clean and well stocked. I would recommend this place to anyone over any other store in town.

Na
Review №17

Lovely place, I was far to shy to ask for help and the person working the count came up and ever tactfully asked if I need help. Giving me alot of information and helping me leave far more satisfied.

Vi
Review №18

Way too pushy selling. As soon as I walked in, they started pushing sales. They wouldn’t let me look at all the toys I wanted to see, and when getting a toy that interested me, they started telling me why that one is bad for me If I want an 18 inch double headed dong, just let me buy it in peace

T
Review №19

I went in not really knowing what I was looking for and the staff was extremely helpful and knowledgeable about all of the products from beginner products to more refined taste. Bonnie did an amazing job and due to her knowledge base, friendly and amazing attitude we will definitely go back.

An
Review №20

By far. One of the best in El paso

Jo
Review №21

Great customer service. Very knowledgeable staff. They believe in good products and will not offer you something that you dont need; and they will help you avoid buying something you will probably regret.So far Bonnie and Carolina have never steered me on the wrong direction.Note:I found this store online but I never noticed it before even though I drive on I-10 every morning to go to work. That construction project is really screwing these guys out of more customers.Its a great relief that their business hours are so flexible that you can pretty much go during any time of the day (after traffic dies off).

Fe
Review №22

Amazing customer service and really helpful. They are all so knowledgeable. Would definitely recommend!

Ja
Review №23

Super delightful employee! Awesome service, rad prices, will be returning for sursies. Tons of variety and choices!

Ha
Review №24

I had a great time for being the first time I visit

Am
Review №25

I think by far the worst experience I have had. Too pushy in the products they are selling. Started shopping from Sunland all the way to El Paso enjoyed all the other stores. Stopped at this one after about 15 minutes of being pushed on the most experensive product I finally had enough and left. One of the employees took a picture of me and my significant other and tried to hide it once I had caughter them taking the photo. Tried to get the corporate offices number due to it being a HIPPA violation, and no one has helped me. Please be aware when going into this store.

Ro
Review №26

Great staff very helpful much better than Adult video warehouse

Ma
Review №27

April was super nice, competent, and confident in what she was selling!

Al
Review №28

Sales clerk marketed a lube as being natural with no sugars (very prone to yeasties). Come to find out, the product does contain sugars or sugar like compounds that fly under complicated scientific names that hide in the Ingredients label.They try to upsell thier lubes and cleaners. Dont fall for it!

Is
Review №29

Awesome service and experience

T
Review №30

Good variety

Ne
Review №31

Sexy as hell!

Information
37 Photos
31 Comments
4.5 Rating
  • Address:6940 Gateway Blvd E, El Paso, TX 79915, United States
  • Site:http://www.intimategiftideas.com/
  • Phone:+1 915-781-0222
Categories
  • Adult entertainment store
  • Adult DVD store
  • Lingerie store
  • Bridal shop
  • Novelty store
Working hours
  • Monday:9am–12am
  • Tuesday:9am–12am
  • Wednesday:9am–12am
  • Thursday:9am–10pm
  • Friday:9am–12am
  • Saturday:9am–12am
  • Sunday:10am–10pm
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
  • Transgender safe space:Yes
  • LGBTQ-friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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