Fantastic hotel, a short drive to downtown Palo Alto and really well located for work in the Silicone Valley. The rooms are good size, not massive but bigger than your average room. The ones facing out towards the bay, on the higher levels I was on floor 10, have great views. The staff was very friendly and helpful for the entire stay. The gym is above average for a hotel gym. They also have a spare, restaurant, and coffee bar. I didnt use them but some co-workers did and said positive things. Overall, 5/5 would stay there again.

Ocean front Luxurious resort! Very nice staff and service and amazing views.Stayed 2 nights and had awesome time with family. Felt like I was in Hawaii!The rooms are on smaller side but clean and well decorated. The beds were too soft and hence uncomfortable for us!Somehow when we got our car keys back, it was missing our house and other keys! We noticed when we reached back home.But apart from all these small issues, still a spectacular place to stay.

Beautiful hotel, and great restaurant. Enjoyed breakfast on a Sunday and there was no wait, and staff was very attentive. The outside patio is nicely decorated as well. The food was excellent.

I am very impressed with this hotel. They provided great customer service. Loved the living room area with a queen size bed. The room was very clean and loved the appliances it included. Their complimentary breakfast was also impressive with many options to choose from. I definitely will book this room again when I am in the area.

Attended a work training here. The facilities were nice. The staff was courteous. The food provided was very good.

The Four Seasons Hotel Silicon Valley at East Palo Altis located right next to the Staples Center. Came here for a mini weekend getaway for a concert at The Forum in Inglewood.From the moment we arrived everything was first-class. The valet helped us unload our bags before taking our car, Peter at the concierge desk checked us in and offered us champagne and asked if we wanted any other beverage to drink, and Edwin escorted us up the elevators to our room which was upgraded to a Junior Suite at no additional charge in order to give us a room that was available right away. The room was so big and clean upon entry. It had a king-sized bed, a separate sitting area with a large couch and coffee table, a tv, and even another separate little office area. The view was great too overlooking the freeway and toward the ocean. We needed a few extra toiletry items and there happened to be a housekeeping cart right outside our hall. Marla was very nice and gave us the things we needed and told us to make sure to ask her if we needed anything more. Our room had club lounge access so we checked that out too for some afternoon snacks. Cameron and Nathan were very friendly and helpful. We went back there the next morning for a little breakfast bite too. So nice and convenient with lots of great options.Overall, this was an excellent experience and was certainly worth what we paid for - which, to be honest, wasnt even super expensive! Amazing service all around and wonderful staff who were incredibly attentive from check-in to check-out. Will be back here if Im ever in LA again!

The details! They welcomed me, new my name, gave me a welcome card, took care of all my needs/requests via text and they were very accommodating. I had a spa appointment prior to arrival and they allowed us to check in early so I could enjoy my spa treatment and my partner and puppy could be settled in the room! Everyone was so so nice and helpful. Puppies stay for free and they get pampered! It’s one of the best hotels experiences yet. The spa was amazing! I do hope to go back to this hotel and other four season hotels elsewhere. I’m a fan!

Gave us change for the vending machine (which work by the way) and for tipping. Clean pretty much everywhere we looked. Pretty quiet rooms, decent television and windows open for fresh air which is nice(non-smoking environment). I was on the 4th floor not much of a view but what can you expect when I the heart of LA (koreatown) comfy bed. House keeping everyday fresh toiletries nothing from my things was moved out of places. I know some would say its outdated but I found it to be suitable for the price and location.

I have had in the past had really good dinners at this hotel. Im not sure what has happened recently though... I think maybe traffic to the hotel restaurant may be down when and they are trying to save money? i was there and we were the only patrons in the restaurant... we were eating early so that may be why. There were no specials offered that night and i have had *much* better meals there in the past... something has changed either with restaurant or hotel management that has affected food options and overall quality. I hope the can change, i have had one of the best steaks of my life there. Service was excellent.

Good food. Nice service. The prices are a bit too high for the overall experience though.

The Spa coordinators at the front desk are professional and most helpful! They do everything they can to make your visit to the spa enjoyable. The spa amenities need some investment from the hotel. Steam room is always closed / undergoing maintenance. Locker area is a tight squeeze where you’re bound to be elbow to elbow. Snacks are minimal (almonds) and you’re not permitted to order food to the lounge.

Amazing event venue for meetings and conferences. This is our second year hosting annual meeting with Four Seasons Palo Alto. The staffs are professional and helpful to put on exceptional events!

Went on Dec 22 for their Apres-Ski chalet experience. Felt like we were at a ski resort minus the skiing part. Food was pretty good but it was mostly fun because of the cool experience sitting outside by the fire pit (they provide blankets) while enjoying a drink and some bites. We loved the cheese curds, salmon potato cakes, and apple fritters (similar to beignets).

Quattro Bar is elegant and a nice spot on Thursday or Friday evenings when you simply need a quick bite to eat and a nice glass of wine. Service is impeccable!!! I highly recommend a glass of the Ridge Zinfandel!!

Small room expensive and facility is small only one restaurant. But location is good and hotel itself is very clean

I stayed here for one night as I was for business in the Palo Alto area. What a great experience！ the lobby was friendly， elegant and comfortable . receptionist Stella very nice and professional. Quattro hosts wonderful brunches. Rooms are spacious ，clean and well maintained.

Wonderful! It’s a retreat in the middle of crazy tech madness and it’s truly wonderful. The beds are to die for and entire place immaculate.

Very nice front desk staff very clean hotel good value for the money I will stay again next time I am in Hollywood please keep up the good work you will get a good word of mouth by me

Food was great (portions are small), we had a groupon. Ashley our server was great .

Great location, amazing bed and pillows, very friendly and attentive staff. Fun bar for Valentines Day!

Comfortable beds, good sized rooms. Standard wifi is not particularly fast, and the upgrade to faster access is super expensive. Kind of ironic that the wifi isnt great and also expensive in the middle of silicon valley (hence the 4 stars). The food is generally very good though.

We have our wedding in four season. Everyone in hotel are so awesome and friendly:) they are really professional and provided lots of help to make our wedding perfect! We plan to go back here to celebrate our wedding anniversary:) thank you !

Nice hotel both from inside and out. We had a team meeting here at the bar and we enjoyed the service. Plenty of parking on the side. After all this is Four Seasons. I just wish they join a points program some day...

The xxxii of in LG oh DJ lcl

Pristine hotel. My favorite things were the delicious coffee in the lobby - and I usually like highly flavored Starbucks- this was way better. Also- phenomenal food at the restaurant Quattro- great bread, drinks, desserts and superior entre- homemade pasta!!!No need to find local spots to dine. Great breakfast too.

The hotel is austere but we’ll decorated and in line with what you would expect from Four Seasons. We ate at the restaurant twice and enjoyed both of our meals. The rule of not allowing children under 16 years old after 4pm to go to the pool is understandable but this should be relaxed on weekends. My 12 year old son and I were disappointed that we couldn’t go swimming.

I dont know about hotel..but 1st floor cafes sandwich was good. And also pretty good taste decaf coffee.

We went to the restaurant, Quattro. Ee sat outside because it was a hot day. Great service, great ambiance, great food and drinks... all around such a nice place. They also have great outdoor lounge area.

Amazing experience. Stayed for business and brought my dog with me. The hotel staff were lovely, allowed a dog walker to come daily and brought a bed and treats for him. Even when I ordered room service they brought up something for the dog! The GM was very accommodating as well - felt like home. Thank you!

Wonderful place to stay! Great staff, nice restaurants. 5 min drive to downtown Palo Alto.

Excellent hotel, convenient location, good restaurant and nicely decorated

Came here just before Christmas for their Après. Best place for snow in the bay area with some delicious Christmas cocktails

A beautiful 5 star property with large, modern guestrooms, flexible meeting rooms and wonderful outdoor space. And thanks to Randi Alt of the Four Seasons Vail Resort for the invitation to breakfast along with your colleagues from the Four Seasons Marakesh, Four Seasons Seattle, Four Seasons Resort Scottsdale and Four Seasons Resort Santa Barbara. Cant wait to send business your way!

Superb hotel with very nice rooms and extremely friendly staff - can highly recommend!

Awesome, best hotel I have ever been to

We had brunch recently, it was great. The food & service were excellent. It was as more expensive that I expected, but its the Four Season at the end of the day.

We loved everything about this hotel. Great service, comfortable and a really nice restaurant.

The surrounding area doesnt compare to its sister hotels around the world - however, I do appreciate the high standards of luxury and service provided at this establishment. The remodel over the years have made this hotel much more friendly to guests that arent using the hotel for a quick business trip! Plus, parking is stress and hassle free - with ample parking spots.

Such an amazing hidden location. The staff is amazing and the service is second to none. The atmosphere is lovely at night and the valets can park the La Ferrari, if needed!

Beautiful hotel. Incredibly comfortable bed. The staff were amazing and helpful with everything.

Extremely professional and accomodating staff. Had a staycation here for my birthday weekend, and they even remembered the occassion the day after I first mentioned it to them! Got a free upgrade, from deluxe to premium king. Also awesome how there is no resort fee, compared with what most hotels charge nowadays. Rooms are spacious, and bed is extremely comfy. However, the “memory foam” pillows are a bit underwhelming for sure.They have 3 peloton bikes in the fitness center, which is fun to give a try if you havent used one before.Overall, I would definitely come back if the price is right for a relaxing staycation!

Good service and amenities. Comfortable rooms. A cut above all other hotels in the area

Another great brunch. My son Nikolai loves this place, we actually wanna try those cabanas outside once its not rainy.

A casual weekend away for my wife and I to work on some upcoming projects for our business. Quattro Restaurant was great to sit outside for a cocktail and the comfort of the room is amazing.

Great service, Amazing food

Nice lobby, chic and dark. loved the art in the room. Nice amenities like show bag and cleaning brushes, coffee maker and fridge/ mini bar. Bath had great, deep tub and stand up shower, 2 sinks robes and nice soaps. 2 writing desks a medium TV and outlets bedside. No street noises heard on freeway side. Soft carpet and drapes make room very dark.

This was a great place for a medical meeting! Ive never stayed in their rooms but the part I saw was elegant and well laid-out. The food we had during the meeting was very, very good, also.

Fantastic hotel. The bathrooms are the best part of the hotel room. One of the nicest and best hotels in the Silicon Valley area.

Review of their breakfast. Ridiculously overpriced for the quality of food you get. I paid over $44 for a bread basket, coffee, and a fresh orange juice. The bread wasnt even warm! Then I had to ask three times for someone to bring butter over. A mess. Skip it.

Excellent establishment and Quattro Bar and Lounge very good. Amazing Q Burger. $25 but best burger in town, a must. Fries tasty too. Worth it!

The Four Seasons never disappoints. This hotel is beautiful, functional, and in a great location. You are minutes from downtown Palo Alto and also right off of the 101 freeway so its convenient to travel quickly to Mountain View or Menlo Park and other spots in Silicon Valley. The hotel restaurant is fantastic, and there is a nice pool. Great spot.

Clean..organized. efficient..parking amazing..food quality good (not great)..all good

The rooms and beds were great. We recommend the hotel adding a full length mirror. We found the food and beverage at the restaurant and pool to be understaffed and not knowledgeable. Service was slow. They were not prepared for a big fully booked weekend.

Incredible service. Nice place

A beautiful quiet place to have some holiday cheer

Nice property convenient for what I needed. I came back from a long day of meetings only to find my room still to be cleaned; it was 4:30pm. I had to call to have it cleaned. Something happened, not good. They did clean promptly.

Good, maybe even great? Bed was fantastic.Ultimately its a series of overlapping comfortable beige boxes [lobby][restaurant][hotel suite] with good service at reach if thats your thing.Compared to some of the designation Four Seasons locations this will feel more like a Westin or a Sheraton.

Great meal in Italian restaurant! Great service also.

Nice enough place. Mediocre beer selection. Cheese plate was good

Great central location in Palo Alto clean efficient and extremely professional staff

Just perfect. (If you have wheels.)

Breakfast was incredibly good. The hotel staff is nice but we had to wait for service. Its pricey for sure.

Looks good on the common areas but the rooms are small

A very convenient place to get to being in between two major airports. It is usually packed during the weekday as it is more business centric. Caters more to weekday business flyers so there is more availability during the weekend unless there is a conference going on. The room is a typical hotel room until you look into the bathroom area. Great size and comfortable moving space. We were upgraded to a king bed room and looking over the front of the hotel: a beautiful area with water fountains and lights. Rates are a little high if just for personal use.

Great hotel. Participated in a conference and staff and very friendly and super helful

Never stayed here because I live mins away, but I will grab a drink at the bar ever so often. I enjoy it! Especially in the cooler months and towards the holidays the patio is decorated like a winter/outdoor cabin. Very festive and mulled wine is awesome!

Customer service is excellent. Always prompt response. Room service food is always superb. We had mentioned that we were there for an anniversary and received a small decorated cake compliments of the hotel. We thought it was a very nice touch. Also had received a upgrade to our room as well. Merek at the desk had included a hand written note with the cake. To be honest the only negative to the visit was that the minibar didnt work... although I received a complimentary beer with dinner, and the offer if another fridge for the room if I wanted it. All in all a very nice stay..we will be there next year.

Highly recommended team - very luxurious place

Dinner in the restaurant was disappointing. Front desk staff was accommodating. Our waiter seemed preoccupied, he forgot portions of out order and was slow getting things out. Food was pretty good. This Four Seasons is not the same quality as the LA area establishments.

This review is for the Apres Ski pop up - so fun and charming with phenomenal service. Very instagrammable!!

Great hotel. Good service..

Mediocre. But the bottled beer is $6! So it must be some bottled beer they are serving.

Beautiful hotel, nice room, good service. Restaurant is solid. Its just the surrounding area feels empty. Not much around the hotel. Fortunately an uber is easy.

Trendy but pricey

Everything is fine except that the hotel should have reminded us of thieves in San Francisco. Our car was broken in in the city.

Not really a Four Seasons- just another business hotel, 3 stars tops, but realized they could charge Four Seasons prices. Just an average, basic hotel. Makes me wonder, after years of patronizing the brand, about how the other locales have favored.

They lobby and restaurant are posh but thats where it stops.The room that we stayed in was not up to standard with other Four Season we have stayed at. The wood whats chipping and unpolished, the ornamental decor was scary movie propish.The staff and lobby attendees were very welcoming and always greeted you.They made the third otherwise it would be two.The pool is lame, very crowded things and filled with seating as if its ready to host a competition. Too much cant when get a view of the water. Though drinks can be delivered.It was a weekend gateway for my birthday that my fiance planned which unfortunately has made her feel bad because it was expected a four season we got the rainy one.Thanks k you for the stay.

Completely unreasonably priced cocktails at the bar. Easily twice as much as you would pay at any upscale lounge in downtown Palo Alto. Really, truly not worth it. The food at Quattro is very good, but again I would expect a six course tasting menu at any other equal quality restaurant for what we paid for three courses here. The service saved them from a two star rating. I feel like they are taking advantage of their guests.

My wife and I stopped in for a couple drinks at the bar inside if the restaurant they have on site. It was amazing! The drinks were delicious and the bartender was spectacular. We had a nice cozy table next to a fireplace and a romantic setting. I will definitely visit again the next time Im in the area.

The location may not be the best in terms of proximity to the freeway, as some of the lower rooms may get a little noise pollution; however, everything else is in keeping with the Four Seasons experience. We had a little issue with the room and Ehab (Director of Rooms), went above and beyond taking care of it! The hotel and particularly he, puts customer service (emphasis on service), first. Thank you for a pleasant stay! Recommended!

My happy place. I feel like I am on vacation when I am there.

Pleasantly surprised by Quattro. Went there for dinner on a Sunday evening with the family. Table was set with the appropriate high chair for my younger one before we arrived. Service was great. Our waiter accommodated to our special requests. Food was excellent considering the already many great Italian options nearby.

Good private party service!

Great hotel to stay in the area. Definitely the best rooms around. Totally worth it.

Enjoyed our stay. Staff was excellent

Good food and perfect rooms service.

Had an excellent experience with the hotels Guest Relations Services. Theyre really forthcoming and will stop at nothing in order to help their guests get what they need. This is really a top-notch facility that can cater to both personal and business needs

Upscale hotel that was nicely sized and accomodating. Didnt get to explore since I was there for an event but definitely gave me a good first impression. Though I would hope so due to the expensive cost for a room... We stayed about 20min away which was more in our price range.

Best hotel in silicon valley... Hands down. I dont think I can go back to my motels after this.

Great service, friendly staffs, nice rooms. It’s always nice to hang by the pool with some cocktails

Nice interior. Very unpleasant entry. Valet was confusing. I expected more from a high end hotel.

Breakfast is terrible as a 5 stars hotel. Potatoes and bacon is soaked with oil.Service at counter is good.

Clean and nice. Good business location right off of freeway. Ikea and highway views. If I was arriving expecting Four Seasons, Id be very disappointed (we kind of knew what to expect and didnt book based on brand). Restaurant was terrible. Entree was awful and we were given stale bread.

We went to an event. It was lovely. Food was great. The service was outstanding. Very attentive staff. Overall a great time.

Great place also for short business meetings

What can we say? Incredible hotel, with one of the best breakfast!

I came here for a bridal suite in preparation for a wedding. The staff is very welcoming and professional, and the restaurants food is very good. There is also a nice spa on site, I got a very relaxing massage. Overall, its a very nice hotel though of course pricy, given that its a Four Seasons.

This review is for the Apres winter lounge. I made a reservation for this place at 7:30 four days in advance. I showed up half an hour before my reservation and was told that all the seats were taken for the night because it was first come first serve. They did not tell me about this policy when I booked. There were other parties that had this same issue. The whole system is flawed and theres really no point in making a reservation if theyre not going to honor it. Completely ridiculous, I left work early to go to this and it was pointless. It was a huge waste of my time. I recommend that you do not waste yours.UPDATE: I spoke to someone from Four Seasons about a month ago. He said that he would email me to invite me back. Never received that email. Therefore, my review remains the same.

Great location to meet at their new Escape cafe off the lobby. - modern, trendy look, amazing video installation above the reception desk that had me transfixed as a drank some excellent coffee and ate a very serviceable kouig Amman. Love the decor and the vibe, with more food and drinks offerings I could see the space becoming an itplace in the area.

We had drinks at the apres ski pop up. The theme was well done, and the drinks were very good! The vibe would have been improved with background music