Service was great. The young man that helped me was personable, very knowledgeable and helpful. Only problem is I checked their website before going to make sure the items I needed were in stock but when I got there they didnt have any of the items I needed. So the website availability and the store inventory does not match. Luckily, I was able to make something else work but what I needed was very specific.

Very good place for seasonal decor and a wide range of other items, stores are quite spacious and easy to browse around..

This is a great Michaels location with a very friendly staff. In my experience, theyve never run out of what Ive looked for and if you cant find something, theyd be happy to help. I learned to crochet with the supplies I bought at this store and I couldnt be happier with their selection of yarn, hooks, etc.

This place is specked out.One of those retail spaces that keep its aisle clean.Spacious, and grand red next to red dot store here.Staff is very courteous, knowledgeable.

I came here to get photo frames and craft beads. I was surprised by how huge the frame section was. They have so many colors, sizes, and styles. There’s even a section where you can get a custom made frame! They had “50% off”, “buy-one-get-one-50%-off”, and “buy 1 get 2 free” sales going on for photo frames.What I bought today:- 11”x14” float frame for $12.49 (after 50% off discount)- TOHO rose gold colored craft beads full price for $3.19.

Around the corner from where I live, so I go to this location often. Staff is sometimes difficult to locate, but always knowledgeable & quick about helping you out.P.S If youre like me and wanna skip the getting lost in Michaels bit, just look up the items you want online (make sure you pick your location) and itll tell you if its in stock and the Aisle number...yes Michaels has over 80 aisles.

Always great to shop here. If you are looking for crafts, such as holiday (Christmas) items this is the store to find it. The prices are great and the customer service is excellent.

I did not enjoy my experience at this Micheals location. I was racially profiled and followed around the store by their security guard. The cashier was nice and called the manager to the front of the store to tell her what had happened. The store is nice but the people that are there can make or break the experience as well. I will not be shopping at this Micheals location again.

Very organized and clean. It had a great selection of the bulky yarn I was looking for. You can find just about anything pertaining to crafts and art there. Prices are reasonable for the quality and quantity you get

I love Michaels. They always have good prices and I always find what I need. With awesome customer service

Nice store. Good staff.

Had a fantastic framing experience with Sebastian! Knowledgeable and friendly while being willing to take the time to walk me though it and help make decisions for a special gift. Thank you so much!!

Everything was in its place and extremely neat! The customer service was very helpful.

Love the deals will be coming back soon

I love love love when they do $4 grab bags. Each bag always had at least $100-$150 worth of merchandise. Usually always the last holiday that past. I always buy to add to my collection of holiday decor.

Great store, very clean. Staff is friendly, however it seems they may be short staffed, possibly due to COVID, so Ill give them the benefit of the doubt.The only other minor issue I had was I was looking for quick water and the cashier was convinced they didnt sell it, even though I bought it from there before. Another customer had to correct her and tell me where it should be.

I brought my family by here as a result of getting a last minute laundry list of needed school supplies. We searched for everything in this store as it is well stocked with a lot of variety that always gives me and the kids much better options than the big box stores. We took a look at the holiday season display at the store and kept it moving. The store was functionally clean and without obstruction to the aisles.

Great place but pricey.

Love this place! The staff is always so helpful and they always have what I need for my crafts!

I was looking for scrapbook materials and found everything I wanted within 15-20 minutes. Not the broadest selection or best looking shelves, but it had want I was looking for

Needs to be restocked more often but otherwise good with helpful associates

Great for everything from kids crafts to anything else you can want to craft plus framing. I get all my holiday decorations here too. Make sure to check their website for coupons and go on the weekend for the best deals if u can.

We went there to buy valentines day crafts and cards , There are good varieties to pick and has separate aisle just for this event. So it was really quick shopping. I recommend this store.

I mean its Michaels, whats not to love?? They pretty much always have sales on canvases which is awesome! Nice and neat. Easy to find things. I could spend hours in here just looking at all the creative possibilities. Hard to find a better craft store than Michaels and believe me Ive tried! Especially such a nice Michaels like this one.

A good place to get tons of craft materials but it always seems like there are only 3 employees running the entire store. I go and find one and someone is giving them the build up from their 1940s birth to why there making homemade cards and their trapped and the guest is oblivious. Just maybe 2 more people per shift would be awesome.

All employees are very kind. We are enjoying even classes. I am expecting them to have professional instructors for kids are classes. It would be wonderful.

Great place to discover ideas for projects and get your DIY projects done.

Horrible pick up system. Called for curbside and no one picked up the phone, so I had to go in and wait in line - kind of defeats the purpose. Also, there are rude employees, but that has always been the case at this store.

Michaels to me is like home depot. Not the prettiest store like hobby lobby but youll find what you need.

Well organized and customer friendly staffs

Large craft store. Great selection on a variety of items. Fair prices. Good online coupons when you sign up for the app.

Always my kids enjoy to shop here. Nice collection for school projects. Many times used this store for last minutes supplies. Only con here with supporting staff as not many of them to clarify your queries.

Wide selection and non homophobic corporation

Good selection.

Got help finding what i needed, it wasnt too hard to find someone that could help.

Its the best place for art and craft items. Highly recommended

Allison was very patient over the phone while assisting me with help in finding a bracelet. Thank you

Probably the cleanest and most organized location I have visited. Employees were friendly and helpful.

Clean and organized store. I came to compare yarn selection and prices to other stores. I was pleasantly surprised to find plenty of yarn on clearance!

Great 4th of July sales

I love this store! Very friendly staff. It is very clean and organized. It is a big store that is well stocked and has a variety of things.

Their order, pick up system is pretty unorganized.

Always come out with a new project!!

Great craft shop with plenty of choice. Staff are helpful and friendly

Needed a letter taken out of an old frame and replaced with a new letter. The gentleman in the frame department was on his way out to a birthday party but graciously stayed to help me out. He replaced the cracked glass and perfectly framed the new letter. This guy is great!!!

I always find something I dont need lol

Really good this time I were there to buy some things for bakery...

Michaels is always a great place to shop but this store was a little lacking on jewelry making products compared to other Michaels. I did not go through the whole store, but what I saw was clean and organized. Good location, easy access by car or public transportation, train station near by. If coming to this area need to plan for the whole day or weekend. Plenty of hotels, eateries (ie, PF Chang and Fogo de Chao), a mall, DSW and Walmart.

Its a smaller store therefore easier to navigate. If you are looking for something specific, check online 1st. If you are looking for inspiration, this size store may get you started

Michaels needs to get their stores situated. Not doing returns so i just wasted my time in their 30 + minute line for nothing, and they are doing the same thing off of the store in Northlake.

Very customer friendly, tons of stuff for year round, and the frame shop does an outstanding job, going back years now for us. Anyone complaining about them being unfriendly and rude has probably been helped by them a lot and goes home and posts a negative review immediately after a perceived slight. Get over yourself folks.

Nice store. A lot of decorating item and tools at good price

Get all your crafty stuff here. Have some great deals going on.

Really good deals and good service

Very helpful staff

Eventually I found what I was looking for. But i had to cut the checkout line to ask an associate for the location of the item. There was no one on the floor to ask at all.

Michaels is a great store! I always go for a quick shop. They use to have coupons in their advertisements at the door. Now you go to there website for them or if you signed up by email to them.

Great clean store and organized

Its a like being a kid in the candy store. Love it!

I like this Micheals. The selection of frames are great. Every price point is represented. However, they have a boat load of inventory and I can tell the staff is struggling to organize it all. Help them out Corporate. Its the only Micheals within 10 miles of roughly 10k+ suburban moms and retirees.

I always find exactly what I need at Michaels. Wish they had bigger bags of certain craft items for the price they charge you bit overall its a very nice store with quality products.

Huge inventory!! Great shopping experience.

The place is honestly doing the best they can with what they are being provided under cooperate jurisdiction but they are obviously struggling an independent store in such a crazed and highly populated area.

Great selection! Watch for specials with great bargains

Had the items I needed and had a great sale. Checkout was a bit slow but acceptable.

Found what I needed. Pretty good discount.

Really big, has lots of stuff. Unfortunately it didnt have a couple of the things I was looking for. I had to make a return due to it. But very big and has mostly everything.

I love this Michael!!!!! SUPER CLEAN AND ORGANIZED!!!!!! I was able to the fabric scissor I need it for super good deal!

They ended up honoring the discount for me but they have small discount prices on the shelves that do not apply to all the items on the shelves. (We brought up something large and heavy to the front desk that turned out not to be covered) be careful to figure out if the item you select is actually covered by the discount on that shelf.

After being away for two years I thought I would be more excited to see the offerings of this location but I FOUND WHAT I NEEDED for my project so Im happy with my visit.

Great store. I shop here often.

Great!

One of my favorite places to get crafting supplies

This was my first time here and right away my cart was nearly full! This place has so many sales! Sales were things were 50 cents and below. The place is very roomy even if its not the biggest Michaels I have been in. I normally would see craft stores be a liiitle messy, but this place was pretty clean. I cant wait to fill my cart again!

The trick with Micheals is to get set up with a rewards account. You will get some pretty killer coupons that way. It does feel more expensive than Hobby Lobby but they do seem to have higher quality items. I never buy in season holiday decor type stuff- no matter how tempting. If you wait until after the holiday you will find the same stuff on super clearance and you can use it next year.

Always has such great deals! I can never leave with just one item!

Great prices. Lots of variety. Great customer service. Store is neat and clean and organized. Great location as well.

Good selection. Good service. Thank u Renee!!

Its a little weird to be in a new Michaels. Aside from that, its about the same except cleaner and more organized. Except for the discount section, which is bedlam, but I think thats more due to customers.

My son attended a birthday party at this location. (Yes, they offer arts and crafts birthday parties!!) The Michaels employee that hosted the party was phenomenal and it was very obvious that she was well experienced with kids, they all loved her! While my son was at the party I walked around the store and did a little shopping. Very clean store and I loved their large selection of clearance items!

No customer service, nothing to choose from bad inventory

Michaels is amazing. We had gone to this location near Perimeter Mall to locate a special cartridge refill for artistic markers. I had never heard of these markers, but a friend of my son was having a birthday party, she is an excellent artist, and these refills is what she requested. They had some of the markers ( they are pricey), but no refills. Great store, and we did need help from two (2) different store associates who were both very helpful, informative, and pleasant.

I took another spin around this place and was just as satisfied as last time. I was able to pick up done crafting supplies and find some new things to play with!

Always find some good stuff here and great deals

I was completing a project and needed new materials so I went to this location to purchase them. The worker, Olivia, was very helpful. She gave many ideas and helped me locate all the items I needed. It’s always a plus to have a sense of creativity when working in places like this.

Way better than the other big craft store.

Need refills the stoke.

Great selection good value great prices

1. Customer service: one star-I checked on their website that the product I want is in stock at Perimeter place store, but I couldnt find it. I asked a lady near the frame area about it and she said we dont sell it here. I asked if she can look it up since the website says the store has it. She said I have all the information YOU have access to. I thanked the lady and went to look for another employee because every store has an internal inventory system and consumers obviously dont have access to it. I asked another lady at the register and she told me there should be 3 in stock after checking the item # in her scanner. And of course, we cant find it. I thanked the second lady and left.2. Product selections: two stars-Compared to hobby lobby, their selections are outdated and slim, nothing that make me want to have/buy3. Neatness: one star-clearance aisle is very very messy4. Price: one star, if the store is messy and outdated, i expect the price to be low, but for the price, go to hobby lobby

Some what rude employees but still love the store

Do you like arts and Crafts of any size, shape, kind, color, material, substance, smell? Go here. The place is huge and filled with every supply imaginable. Also, fantastic selection of frames and framing supplies and a great framing staff for custom stuff.Be sure to check for coupons, they are really good!

Good customer service, store was clean and well organized will definitely visit again

Nice store, tidy and team is always helpful!

A billion items, except for the one item I need. :(

I was surprised how expensive things are here. Even items in clearance were priced the regular price elsewhere.

Great prices extremely helpful

Friendly staff, and an awesome selection of crafts

Convenient location but they could use a few more associates as its a little difficult to get help when you need it.

Great for your crafty/creative ideas. Good to visit for your back to school or office supplies. Good deals from time to time you dont want to miss.

Knowledgable and friendly service.