Absolutely loved this. Out of state visitors and I was amazed to find an aquarium inside a mall. I was blown away by the large sections of HUGE fish as an adult I was in total amazement. Also they provided areas where you can actually feel like youre in the middle of all natures glory. So sad to not see any turtles yet I read about one on the wall display as it was present. Pricing, ehhh. Due to the size (I was able to complete the tour in about 45 minutes) BUT they allow you re-enter as many times as you would like until closing. What aquarium is ever CHEAP tho? I loved that fact, they offered tour information for my son for about $10 rounded up (he loved it). It included a lanyard Keychain, a box guide, a tooth, a paper watch and badge, and a book on the animals. I did wish there were stricter COVID rules. Also staff was friendly especially the young lady that scanned our tickets BUT you had to approach them. They werent very engaging in general.

It is smaller than most aquariums Ive been to, but very informative with a wide range of sea life. Because of distance, I think its the best value for this area.

What a cool place to visit! I took my science majoring college student here and it was full of new information for us. The sea star exhibit was overseen by a fun, energetic, educated employee and we could instantly pick up on her investment in the animals.

My family, friends and I went to concord to waste time while waiting for a flight. We thought it would be a great idea to go to an aquarium and we were under the impression that this was a standalone type place. When we arrived we quickly realized it was a sea exhibit inside a shopping mall and it completely threw us off. We had purchased our tickets online in advance and didn’t need to wait at all when we arrived. The exhibit was nice but too small and the location was not ideal for the price. It took about 15 minutes total from start to finish.

My husband and I came with my mother in law, 18 month old and 4 year old. The girl at the front charged both kids for child’s passes ($16 for ages 3-7) didn’t ask how old my daughter was and then asked if both could wear mask. My son has ASD and has never tolerated wearing a mask, and by government ruling is exempt from the mask mandate... and my daughter is too young. After we payed $108 for all of us and were getting ready to walk in she said we were no longer allowed and had to leave, the manager we spoke to brought up that she saw a rule on Facebook not allowing my autistic son into the aquarium because there are “no exceptions” and that she could refund us, but we had to go.We brought up the updated mandate and that our son has a medical condition, but at that point were to distraught by the sheer attitude and disrespect that the damage was already done.Not only is it OUTRAGEOUSLY priced for how small it is. The fact the staff is willing to charge without asking or verifying anything about incoming kids is reason enough to avoid this place at all costs.Will never recommend + will never try to go again.If you have a child with special needs, Sea Life Aquarium is not accommodating and absolutely not understanding. It’s an actual shame.

The aquarium is located in a huge mall and is another incredible spot to visit! This could possibly simply be your ticket to get the children to agree to a couple of hours shopping in Charlotte. loved the kid-friendly touch tank featuring sea stars. Likewise worth seeing is the octopus. The highlight is certainly a cool stroll through the tunnel with sharks, Rays, and a school of fish swimming over and surrounding you. Great place to visit with kids!

GREAT for the kids (toddler-10). Heres the test for you: if you call it a DORY fish then go here. If you call it a BLUE TANG then dont go here. If you want a local, relatively low-cost (use coupons) experience, this is an awesome aquarium for it. You can get a solid hour out of the place and its the best thing close. If you want something akin to Baltimore or Atlanta... this is not your place. The reviews suggesting this isnt a real aquarium are unfair. This is an aquarium in a mall- not in a major city. Its educational and fun- but not super high-budget.

My toddlers love this place and for that I will give it 5 stars. However, not accepting cash is not okay. We do not support businesses that do not accept cash. You could easy have your customers donate the coin change due to the animal fund or something. And you should also include that your play area is closed for good on your website. We know this is out of your control, but never were we told this when we bought our tickets online or when we checked in. You can be in and out of this place in 30mins tops and the play area was a big part of staying longer.

Had a hard time finding it since Im not from the area. I saw one arrow pointing in the direction but none after that to get me to entrance 7 at the rear of the mall. I had to ask directions from an employee in the parking lot. Its not a big place, but lots of beautiful fish! I thought it was worth the money.

I love sea life !! The jelly fish, star fish touch center was awesome they are sooo soft !!the shark and sea turtle was the best !- the gift shop , yes i had to buy something ! Yes will go again

I was very disappointed because the website didnt say anything about the aquarium having this Haunted house style decorations for halloween all over the place. The place was completely dark with very creepy, bright red eyed monsters everywhere and spiders falling down from the ceiling... The decorations were a little too much for little kids, to say the least. So, we drove an hour and a half to bring our little ones to the aquarium... for nothing. They couldnt pass the door. However, they did refund the tickets we had paid online.I dont think that kind of decoration is what anybody is expecting for an aquarium, I mean, we just want to see the sea creatures! Anyway, I wish they would at least have that information online, because thats where most people buy their tickets. They would have saved us a long long drive.

It was a bit expensive for the amount of things to see. However if you go early your ticket is good all day so you could go through multiple times. It takes about an hour if you go slow and read the signs.

Great little aquarium in Concord located in neighborhood 6 of Concord Mills Mall. January is healthcare month, so show your work ID to get in free, and up to 4 guests are 1/2 off. We also did behind the scenes and got to see the feeding lab and the ocean tank from above. It is a short but educational tour. The displays and tanks throughout the place are well-maintained. A nice way to spend 1-2 hours. There is a small but cool touch pond with different starfish and small crustaceans and they have set feeding times for the stingray pool that you can watch them be fed.

Great place. The kids love it. Nice employees. The prices are MUCH BETTER than they use to be at a little over $16. They use to be around $26.I am sad about the kids play place though... But that is not their fault...

Really easy maneuvering if you have a young one. Went during the covid time several times and my son loved it. Staff is really friendly and did a great job with instructions

Quite amazing little place. I went in not expecting much since it was in a mall, but I was very pleasantly surprised. Definitely recommend! Our favorite room was the rounded room with the little fish. I was mesmerized!!

Order tickets online e for the Halloween event! The event was supposedly sold out. All I could get was 9:30pm tickets we arrived at 9:24pm to check in. The check in man let us know we could check in an go thru since they was waiting on us an were the last ones! Online you was selling tickets for two other times after mine that was sold out. We wanted to buy pictures, they stop taking an selling pics for the night. Two ladies was taken down the decorations before we entered. One aquarium that my daughter was looking forward to was closed for the night. We will never come again! We wasted are money! Halloween was a waste for my daughter! Dont try to speak to the ladies, they wont speak they to busy taking decorations down! We drove hour for nothing. I had to give it a 1 star or I wouldnt of.

Great entertainment. Nice variety of fish and invertebrates.Docked one star because many of the touch stations are still available to the children without nearby hand sanitizer stations.

For the price I was truly amazed!!!! Honestly it was awesome, when the cashier told us the price was under $30 for 2, & u get an all day pass, g u can come g ho as u please. Beautiful setup, & extremely Educational, Im 34 my fiancee is 40 we learned new things that day. Loved the layout of the establishment!!! We will be going back!!!!

This is a great little aquarium for a trip to the mall. Tickets are a little overpriced for what you get but I definitely recommend the extra $5 for the behind the scenes tour.

While visiting Charlie and Concord we came across Sea Life aquarium in the Concord Mall. We were pretty skeptical about how much sea life could exist in a mall aquarium, but decided to give it a try. There was a great little touch tank with starfish, lots of small tanks with various fish, seahorses, lobster, and crabs. Lots of interesting information accompanied each of the tanks, and plenty of crew members were around for explanations. Given how inexpensive the tickets were, this place is a great value!

We had a lot of fun taking our 1 year old here... she loved it. Its small but perfect for her attention span. Great prices, we bought the annual pass.

We loved it this time better the the last few times we visited and I meant to give a 5 star not a 2 star

Cute place, my girlfriend really enjoyed it. I liked it because she did. Small and adorable place.

The kids enjoyed it. They are 5 years old. Smaller than I thought it was.

Such a cute little place. My kid enjoyed it!

Hesitant for obvious reasons to visit the aquarium, but my 4 year old always asks to go every time we are at Concord Mills, so I decided that today would be the day. I was quite surprised at the amount of exhibits/tanks to see. There was a variety of fish, there were sharks, sting rays and more to see. We had a great time and there was a small play area at the end of the exhibit which was a nice surprise. My 4 year old and 15 year old enjoyed it so I was happy. Not sure if going more than 1 or 2 times is necessary, but it’s definitely worth at least 1 visit.

Great for all ages. I really loved to see those rare and lovely aquatic creatures.

My son was really hoping to see a pufferfish and this place delivered.

I purchased tickets for the Sensory-Sunday event on 9/13 at 10:00. Many advertisements on the Facebook page, as well as the webpage, indicated the aquarium was open and the event would be held. We showed up at 10:00 on Sunday 9/13 to a very closed aquarium. Nobody answered the phone all day Sunday. After being on hold for 45 minutes the next time, I finally reached their international booking office, who gave me an email address to which to send a complaint. I just want my tickets refunded. Please know that it is cruel and irresponsible to be flaky and inconsistent when holding events specifically designed for neurodiverse children.

Only half of it is open and only 20% discounted tickets. $92 for 5 of us. No discount for seniors. No guide. We took our time, but we were out in 45 min. We loved being with our grandkids, otherwise would have been 1 star.

We had a great time at the aquarium! Our two young girls absolutely loved it!! So many different species to see and they loved getting the stamps in their passport book. Reasonably priced as well. We bought our tickets online and I think we got a $2.00 discount if I recall correctly. The staff is very friendly and they have a nice gift shop and play area as well for the kids. A great family place in Concord!!

Me and my family came in today to have a outing and the we had high hopes for this place because of what we had to pay to get in. They need to do tours instead of self tours . Something more hands on because there wasn’t any wow just blah

Great little place to take the kiddos or yourself if you enjoy water and sea creatures. Had a great time there!

Okay so this place is awesome beautiful the people that are awesome the manager was awesome Ashley was one of the customer service lady and Jessica was awesome as well they let us get in even though my card and it took forever to go through I had to leave come back leave and come back but they still made our day good Im about to post up yall need to go to this place is awesome Im going to give them 5 Stars if you go and see Jessica or Ashley tell them that Beth and her children say hey

My kids love going, its long enough to make it an outing but quick enough to get through for their little attention spans. Got season passes for an amazing price

It gives me happiness seeing those lovely sea creatures.

I wasnt expecting this aquarium to have as much as it did! So many fish, a prego seahorse, sharks, sting rays, etc. We even got to see the sea turtle! Our family really enjoyed it! **It is only maybe an hour or so walkthrough.**

The entrance video was a neat touch that not only my son but another little toddler were overly excited and intrigued over. The staff was very nice. Especially when my son went all the way to the top of the ball pit recreation area. A nice little gem for sure.

This place is incredible for an aquarium inside of a mall. We had a wonderful time.

I had a lovely aquarium visit here. SEA LIFE has all the trappings of much larger aquariums without the massive square footage to cover. This is good for younger kids who have cant walk long distances. My kids begged for items in the gift shop, which had a large variety of colorful souvenirs and I promised the I would get it for them on the next trip. We will definitely be back as it is a nice Sunday afternoon trip along with shopping at Concord Mills mall, and go Kart riding outside of the mall. It’s the kind of place I would get a membership with, in case I need an place to take the kids to release some energy while having some educational entertainment.The aquarium is filled with young couples with and without kids. Some looked like they were on a romantic date so apparently it’s a date spot. More of a family oriented environment overall though as there are parents, giggling pre-teens, toys and strollers to boot in the dining and snack area.Upon entrance there’s an attraction for the kids to touch some of the underwater wildlife as well as multiple tiny glass enclaves where the tots get a closeup look at the sea life in each exhibit. The light is dimmed and ads to the the underwater chill vibe. The animals look happy and like they are in a clean habitat that is close to nature. There is also educational displays to read fun facts about your favorite sea creature while you walk through the aquarium. They take your picture when you first walk in so make sure you are comfortable chic.!

A serene environment with a friendly and knowledgeable staff. The tunnel is remarkable, I absolutely wanted to curl up right here and stay! Thank you!

This is perfect for kids up to the age of six. Toddlers and young kids tend to have short attention spans and this short walk through works perfectly. Our 3 year old loved everything from start to finish (about 30 mins- give or take). One big positive is that your ticket is valid for the whole day. We went through, walked to build-a-bear, then went back through.The negative reviews had me nervous but I am glad we visited. We had a wonderful time. Our family will definitely be back!

Normally I would have nothing but great things to say about this aquarium but today is different.My child is 3 and a half with ASD. Normally he hates bathrooms and was excited to see the fish. So when my son had a rather bad incident I rushed out of the emergency exit and straight to the bathroom area. Little did I know I saw the changing table sign and thought “okay family bathroom let’s do this so he only gets upset for a short period then I can calm him by bribing him back to the fish” so I got in with him kicking and screaming “I don’t like the bathroom” and start changing him. Well shortly after a woman and her son enter to go to the restroom but abruptly leave to which made me wonder.Well after rushing to hold him down and try to change his diaper I was mortified as an employee entered to chastise me about using the incorrect bathroom (which was clearly an accident) in my rush to get my autistic child changed so his day wouldn’t be ruined by becoming upset.I apologized but was continually reminded that the men’s restroom had a changing table as well - my apologies it was a rush of diarrhea and race against the clock before his day was ruined.Honestly I do not see my wife nor I renewing our tickets again for the next year because of how we were treated in the situation with my child and how they treated me and my child(mortified).I am sorry that I rushed with my autistic son to try not to ruin his day.

Kinda small but still nice for kids

Took my kids to a new aquarium. We really enjoyed it. Loved all of it and then I liked the play area at the end to help burn some energy. Will be coming back.

It was a great moment for me exploring those lovely aquatic animals.

We went at Halloween, which added to the attraction for us, but for the price, its too small. The location is good if you want to enjoy the mall as well.

Great stuff and fun exhibits my kids love it here

It was a nice little aquarium the being able to use passes all day is really nice only downside is its kinda smaller than I expected

Its pretty fun but the tanks seem kinda small.

Great aquarium! There was plenty to see the gift shop has many items to purchase. However, I’m going with 4 stars because they do not provide food to feed the stingrays or other fish unlike other aquariums. Other than that, great for everyone in the family!

Every time I have been me and my kids loved it. Even my kids grandparents enjoyed it. Cant wait to be able to come back for my kids birthdays again. Or even mine.

This was a fun place for the kids to go and see all the neat looking aquatic life. With covid 19, they had the touch pool shutdown so we could not experience that.

This place is great to spend 1-2 hours with your kids. Keep in mind it is a mall aquarium not a huge one so yeah its quick but thats what you pay for. Ive been several times and we love it each time.

Very nice aquarium. Friendly staff, and great selection of fish and sharks. The only thing that kept me from giving 5 stars is that for the price, I wish it was just a little bit larger. Otherwise great place to spend an hour or 2.

The staff was super friendly and helpful, and the fish looked well taken care of, waa a great way to kill a couple hours. Would for sure go again

Perfect way to spend an afternoon and explore sea life with a significant other with or without children

This attraction is built for kids. If youve been to a Ripleys aquarium or the Atlanta aquarium you know what I mean! Also, overpriced for the small size as Ripleys and Atlanta were the same price and much larger. I understand they are protecting the wildlife of the ocean but, so do the others. The staff was very nice though.

Way more than what I expected for it to be in the middle of a mall. My toddler and I loved it!

Pretty good for such a small area. Inside the mall.

Very awesome. I loved the tunnel with the fish and sharks

Very cute. I went by myself during my Spring Break trip to Charlotte. It is very kid friendly, not too big or long so they will not bore easily. Beautiful healthy animals. Play area for kids. I did the behind the scenes tour which was a nice added bonus. Small kids may not find this fun, but they get to see the big aquarium from the top so that may be cool. Nice gift shop in the end with decent prices.

Quick but very nice! If you are needing to cram some entertainment into a family fun day, this is the place! Offers a very beautiful experience for all ages. I was nicely surprised at how quick and painless a family trip to the local mall in Charlotte, NC, turned in to a new vacation stop off for our crew every July 4th vacation. They have an area that plays educational movies for all ages, quests, scavenger hunts, family/group pictures, ect. All together it takes about 30 minutes but can take as long as you have to spend. Beautiful and has access to everything you need in one location.

Great for small kids but not especially large. With Covid restrictions I think we missed out on some experiences.

It was very nice and the kids really enjoyed it.

My bestie and I had a blast at this aquarium a week ago. It was the first time that either of us had ever been to one. It was cool. The only thing that could have made it better would have been the seahorses. There was a sign saying they were on vacation. The gift shop was very cute. Also the tickets were very inexpensive in my opinion (which was a plus). The staff here were sooo knowledgeable.

A great place to find aquatic entertainment! The facility has really nice tanks so you can get really great views of the sea life. My 4 year old son enjoyed petting the star fish and sea urchin and playing in the playground area the most. I was surprised that we finished within an hour but was very impressed with the variety that was saw in that amount of time.

Its a pretty nice aquarium, not super big. The behind the scenes tour was amazing and worth the couple extra bucks. Is attached to the mall so you can go shopping and grab something to eat while youre there

A waste of money! I spent $40+ for a basic tour for myself and 3 year old daughter. The same fish species used throughout the exhibit and several tanks were empty. The playground was shut down due to Covid (which makes sense) and to top it all off it’s extremely crowded with ZERO social distancing. I left feeling frustrated and like I wasted my money.

Perfect place for kids to have a quick fun adventure. The perfect size aquarium for little kids! And adults lol

Lovely place to take the family

My family and I really enjoyed it!

When traveling to different states a main spot for our family to visit are aquariums. I actually enjoy this one, it wasnt crowded the staff was nice, well mannered and very informative. Loved their set up and how it flowed naturally with th flow of the building. Caught me off guard that it was located in a mall. The after tour was really worthless to be quite honest.

Very beautiful. Worth the money

My kids enjoyed it. The tunnel towards the end was really cool. It is a small aquarium and expensive. For one adult, regular price it was $23. Thankfully i had a discount so my child was free. Under 3 are free. I liked the atmosphere. The employees are very kind, respectful, and happy to help.

Great family fun!

First time going there and it was an awesome experience

This is such a cute attraction for any and all who love the Sea and its wonderful creatures! The staff was super friendly and the learning opportunities for yound and old are around every corner. This attraction is obviously geared for the younger crowd, but this fourty-something enjoyed her time here very, very much.

I wouldnt recommend AT ALL!I wasted $83 and the walk thru didnt even last 15 minutes.The Aquarium is very very small.They charge about the same price as the Aquarium in Georgia and the Georgia Aquarium is very big and beautiful.Please dont waste your time nor money here.

Real nice activity for the children, we all enjoy everything from the tour, staff explaining different information about the various sea life and staff doing a feeding at one of the main exhibit ranks. The children also like the pictures that was offered at the end of the tour. They have different photo packages that you can purchase

Great fun for an adorable rate!

My family really enjoyed Sea Life Charlotte. Take the kids and plan a behind the scenes tour. Plan ahead for the traffic, if commuting outside of Charlotte. Heres a few things to see at SEA LIFE CHARLOTTE..

Great aquarium for a mall! Heck its a nice one even if it werent in a mall. A large variety of fish. The new turtle exhibit us cool, but it is LAND turtles. The octopus, sharks, lion fish, sea turtle, and sea horses are my favorite. Lots of viewing advantages. Love the color changer on the jellyfish too.

Love it! This was better than expected. Definitely a great place for kids. The tanks are very diverse and child friendly. Well worth the money. They also allow you to come and go all day which is very helpful if you have little ones. Check the website for a daily schedule of feeding and education.

Very nice place very educational but a little pricy

If you have elementary school aged kids than this place is worth going, however to get the best bang for your buck you need to order your tickets online save $4 a ticket when you do and also going on Tuesdays has a 1/2 price for kids. I also recommend going when the first open so you have time to walk around without being shoulder to shoulder. My kids are 6 and 3 and they had alot of fun. They have a mystery game for the kids to complete at each section. Its suprisingly bigger than what it looks like and contains nice variety of things to look at, and at the end a big play place for the kids. As an added bonus when you pay once you can return all day. We arrived at 10 walked through and went back a few hours later after we went around the mall to let the kids look at everything and play one more time.

Great attraction for the kids and their families. Will definately do again.

Not worth the high admission fee. The behind the scenes tour was nice, the guide was very knowledgeable and passionate about sea life. Antonio at the front register has great customer service. I also wanted to add, the photographer would get better pictures taken and more packages sold if she wasnt rushing.

Nice aquarium but it’s a bit small, once you start having fun looking at all kinds of amazing sea life you will realize that your tour is already ended I’m mean it’s very small... but my kids and family enjoy the place and in the end it’s the happiness what really matters.

Sea life... where shall I begin, I met a fish. I named him Henry. Henry and I had a connection. His little beady eyes are a beautiful memory in my brain. I miss you Henry.

I went as a chaperone on a field trip & everything seemed nice at 1st. This Aquarium mainly is for younger kids, I would say from kindergarten ages to maybe 8th or 9th grade. I doubt older kids would pay this place any mind. I wasnt impressed with any of the sea life. Ive seen it all before at Discovery Place or at the nail shop mall Aquarium. My son had a blast, however I think that was partially due to him being around other classmates. You can touch a few sea creatures although our experience was rushed. The behind the scenes tour was boring to everyone there, the only fun information was the size of the tank & the number or creatures inside. Our tour was disorganized & it ran short. However for individual visitors Im sure this wouldnt be a problem. The gift shop of course was over priced & half the animals displayed in the gift shop werent actually in the Aquarium to see. Also, we were later informed there was no physical number to call & ask questions at the Charlotte/Concord location. Everything goes through their headquarters, so even to set up a tour or party, you would be speaking with someone out of state.

Went here yesterday with my boyfriend an wasn’t what we expected to be honest.. was very small and had very few fish only one touch tank which was starfish an another thing in the same tank and that’s about it. Mainly for kids so now we know.

Little pricey but the animals are neat to see up close..

The children really enjoyed it. They have a neat little touch pool. They have the cave you walk under & the fish swim above you. Really cute.

Its a nice small aquarium with many types of sea life. Great place to spend a few hours with the family.

I found Nemo! Very unique aquarium! Some of the exhibits were huge! It did not have a fishy smell like zoos can. I believe they take good care of their fish/crustaceans.

We came early so there wasnt a crowd and the kids were able to wander through. It is small aquarium but kid friendly with a kid fun zone bounce area. We loved it.

I had originally gave it 5 stars as it was an affordable place to take the kids for an outing. However, the prices have become astronomical. And,there are no differences in price between kids and adults.

Very nice aquarium that was a lot bigger than I expected. My family came for homeschool Monday and I must say 11:30am was the perfect timing we pretty much had the place to ourselves. The tanks are beautiful and the facility is very well kept. Well definitely be back.