When my child first started coming in September of 2015 when she was 3, I would have rated it four stars. She was hesitant of the staff but because of repeat exposure, the kindness of the staff and the low pressure environment, she warmed up. The building itself was clean, although needed updating. Since March of 2016, the new owner invested in the lobby, asked even more of their wonderful staff and even though the aesthetics are improved, they also maintained the philosophy of The Little Gym. I would recommend this program and location to any parent.