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Michaels
3621 S Houston Levee Rd, Collierville, TN 38017, United States
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Ka
Review №1

The space is inviting and the people are friendly and helpful. The shelves are always full of products to inspire your creativity.

Be
Review №2

Love Michaels. Got a 5 dollar grab box

Sa
Review №3

Ok but sometimes the store is hot for no reason at all. One day I searched for a worker to help me find something for 20 minutes -- one worker directed me to the wrong isle and then ran off -- I never found what I needed but checkout is fine.

Ce
Review №4

I am able to find everything I need and more.

Li
Review №5

Huge varieties of crafting materials! And u get to do framing here too.

De
Review №6

I unexpectedly walked into some AWESOME MARKDOWNS 2day and still cannot believe the deals I received!!! Yaaaaaasssssss!!

ed
Review №7

Generally have what you are looking for. Aisles are tight.

Sh
Review №8

Helpful, friendly staff. Safe!

al
Review №9

Like my favorite place to get free art supplies

Ge
Review №10

Founds some great deals on crafts

Sh
Review №11

When they have the 50% off sale

Su
Review №12

Terrible customer service not courteous and rude

So
Review №13

My daughter completed her 1st project! I love the fact that the staff is knowledgeable and helpful. Specifically a young lady named Stephanie helped us find everything we needed to complete this project.

Jo
Review №14

I am giving this store a five star rating only because Miss Stephanie was soooooooo helpful. She really took time to assist me with what I was looking for. She went above and beyond. Unfortunately, the first young lady didnt even try and help me but after Stephanie was so kind she deserves five stars. I was looking for envelopes that would fit my invitations. She took the time to measure my invitation and helped me find what I was looking for. Thanks Miss Stephanie for being one in a million.

Lu
Review №15

At Michaels, I was able to find a much better supply of quality, professional watercolour tube paint, at better prices than its competitor! They also carry the pro. acrylic tube paint I use!

Le
Review №16

Small store, but they have just about everything. They have a nice selection of art supplies, floral, and yarn. The store is in a good location and is pretty clean.

Pa
Review №17

The staff were helpful and friendly. The whole store had a very pleasant smell. One of the few brick and mortar stores that carry (although limited selection) Rhodia notebooks.

Do
Review №18

LOOOOOOVE!!!! THIS PLACE. Always find what Im looking for .

Br
Review №19

I love this store.

Bi
Review №20

After having been to Michaels once you know where everything is on your next trip. Seasonal is always displayed in same area most seasonal starts at a sale price, most always coupons for 1 reg priced item, another includes some sale items, always framed items. Selection Is good, store in constant state of change to stay ahead of seasonal needs but many basic items in same area.good shopping experience, checkout slow most of the time. $-$$$ ($$$$ rating)

Br
Review №21

The boutique frame shop was closed in Fridays so I went by Michaels not really thinking I would use them for my family heirlooms. Long story short, I had one of the best customer experiences ever at any retailer. The entire framing staff was super friendly and Pam was so knowledgeable and I felt confident she would do the job right. I am amazed at the results. Its perfect and Im a picky person. Way beyond my expectations.

Ab
Review №22

I found the largest verity of beads, stone for jewelry in this location without shopping onlune. Over the years its never failed me for any project I take onFraming work was very good. Ive done many reupolster projects from headboard, chairs, paintings, kids school, you name it.

Su
Review №23

Little expensive but alot of nice stuff

Ke
Review №24

Very good customer service. Always a pleasure to visit.

Os
Review №25

This is the place to buy arts and crafts, they have plenty of that stuff

Do
Review №26

Prices a bit high even at hald off.but nice place

Co
Review №27

Found some soft balls for the .

Sh
Review №28

Good stuff but staff was rude.

Lo
Review №29

Had what I needed and the service was generous!

Kk
Review №30

Love it the staff here is cheaper than other places and they are very kind to you. One time I was at another store and it had something for $25 and it was $17 marked down to $10.20 at Michael

Ju
Review №31

Great selection of seasonal items along with general craft supplies as well

El
Review №32

I love this place. Awesome customer service.

Se
Review №33

They got all the craft you could ever need, and craft you dont even want. Big craft, small craft; craft everywhere! Their employees are full of craft and very helpful. When you need to craft, this is the craftiest place in town

K.
Review №34

Nice store with great staff, but doesnt really have a great selection. They always seem to have the exact same products and they never keep their microns in stock.

Sy
Review №35

I can always find my craft needs here and with great savings.

Sh
Review №36

Great deal artificial flowers.

Di
Review №37

Staff was helpful! I love to shop there

Sh
Review №38

Great store to pick up items for your craft ideas. This is a nice location. The store is very clean inside. A lot of craft stores can be so junky.

Pa
Review №39

Great place for quality crafting items.

Ca
Review №40

They had some great deals going on and got Christmas decorations 50% off. I can find things I cant find at other craft stores (such as basswood for carving). The main downside is that, like walmart, they are bad about opening more lanes at the checkout.

Ro
Review №41

Not too crowded or messy for the end of Black Friday, but no charcoal paper

De
Review №42

Wonderful sale on tons of crafts....been three times this week.

Ti
Review №43

Great deals today and customer service was outstanding

Li
Review №44

Always enjoy shopping here. Found out they are pretty friendly, which was especially helpful in this summer heat.

Li
Review №45

Scored 100 out of a 100 for excellent customer service.

Th
Review №46

The new bigger store has more selection, but customer service has not improved. Still really long lines.

Jo
Review №47

Went out of their way to be helpful.

Ke
Review №48

Poor customer service. No fabric selection. Its mainly a crafting store with limited home decor.

Ga
Review №49

Nice store. Friendly employees.

Ka
Review №50

Long lines but great sales

Ju
Review №51

Great Customer Service! Very friendly! Nick did a great job!

Ar
Review №52

Great store very clean. Nice employees.

La
Review №53

Best place to shop.Very helpful staff

Ta
Review №54

Always helpful.

Ha
Review №55

It was awfull!!! You can hardly find an employee there and if you do find one by chance they are so rude and non helpful at all!!! This is not the first time I experience bad customer service in that location particularly.. Not going to that store again......

Ja
Review №56

All I truly wanted was to find some charcoal fixative spray. The store is quite large, so I asked the employee where I could find the fixative. After repeating the question several times, a long pause, and a judgmental look that felt like she thought I was completely stupid, she simply replied, Um, you could just use unscented hairspray, in this rude tone. I didnt have any hairspray and I was in a rush to go and didnt want to make another trip to a store. So I just said thank you and walked away to find another employee who could tell me where the charcoal fixative was. I asked another woman who seemed to have no idea what it was, asking in her microphone where was the fixative. She then told me to use hairspray. At this point I was just frustrated, so I told her that I had no hairspray, implying that I just wanted to find some charcoal spray. She looked at me like I was strange and just said, Then go to Walgreens... I just wanted some charcoal fixative. Is that so hard? You would expect that it wouldnt be that hard to find some, its like not being able to find milk at Kroger. Needless to say, Im done with this store.

Ra
Review №57

I cant get enough!

Na
Review №58

Our family spends hours in this store. We love it

De
Review №59

Good crafts store

Do
Review №60

Good place to find arts and crafts supply

Sh
Review №61

They have an impeccable array of breads, flowers, and so many other DIY products. They even have classes!

Wa
Review №62

Like Hobby Lobby only much better

Ri
Review №63

Very nice place for unique crafts

Br
Review №64

Excellent customer service

T
Review №65

Seemed really disorganized. We like Hobby Lobby much better.

Co
Review №66

I love Michaels but pricing to stretch a picture that is already on a canvas print is entirely to expensive 133 dollars is totally ridiculous

Ja
Review №67

The store is really nice and very convenient. The staff isnt all that friendly though.

Ke
Review №68

Great service! I love Michaels

Du
Review №69

If i were the manager i would fire all the employees. I asked them a question about the alphabets i wanted to buy for my babys room they did not know what to answer they did not want to help. The cashier was a young blonde she was soooo rude. Worst store ever.

CO
Review №70

Really gorgeous and fancy products and good Price!!.

Va
Review №71

Clean and very organized store..

Fl
Review №72

Great place to shop

JA
Review №73

Love the selection compared to other locations.

Ja
Review №74

It is alwAys a good place to shop and find bargains.

So
Review №75

Piss poor service,hard to find items and no real discounts or coupons

Qu
Review №76

Everyone was very helpful and nice!

Xo
Review №77

Staff is very friendly

Ka
Review №78

It has all of your crafting needs!!!

Ta
Review №79

Nothing significant or bad.

Si
Review №80

It is a beautiful store!!

Su
Review №81

There is always a few deals in Michaels. Google and show the coupons to save money.

Sh
Review №82

A lot to choose from

Sa
Review №83

Great decor and craft options

St
Review №84

Was just browsing

Na
Review №85

Always has what i need. A little pricey

Da
Review №86

They are nice and always helpful.

Gr
Review №87

Nice location.

Tr
Review №88

Craft mania

St
Review №89

Very friendly staff

Di
Review №90

Awesome!

Di
Review №91

Nice store

D
Review №92

Poor selection of items

Fa
Review №93

Good sales

Ma
Review №94

Find what I need

Da
Review №95

Great Store

Tr
Review №96

Had all I needed

we
Review №97

Great home decor

St
Review №98

Awesome!

Mo
Review №99

GreatGreat store and staff

Na
Review №100

Love to shop there

Information
98 Photos
100 Comments
4.4 Rating
  • Address:3621 S Houston Levee Rd, Collierville, TN 38017, United States
  • Site:http://locations.michaels.com/tn/collierville/1151/
  • Phone:+1 901-861-4672
Categories
  • Art supply store
  • Craft store
  • Picture frame shop
  • Yarn store
Working hours
  • Monday:9am–9pm
  • Tuesday:9am–9pm
  • Wednesday:9am–9pm
  • Thursday:9am–9pm
  • Friday:9am–9pm
  • Saturday:10am–7pm
  • Sunday:9am–9pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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