If the owner ever wonders why sales are so low o certain days please read the following bellowToday started off well, excited to go out for my birthday. On our way headed tworges home and stopped at a place we normally enjoy going. However today August 24,2020 at 6:25 pm I was not greated as a costumer should be. I wasnt even treated as anyone would expect to. I was in a very rude demeanor asked where my mask was? I started to say that just maybe two weeks prior I was told that wearing a mask in the lions den was a personal choice. However today it was yelled at me and my husband.Than the obvious uneducated clerk proceeded to say its the law. Hmm No its not a Law. It is a executive order per governor Gretchen Whitmore. The police wont even enforce the wear a maskas they inforce the law and that only. In order for anything to pass to law it has to be voted on! It has to pass legislation! Wearing a mask is not a LAW!! However today this unprofessional uneducated clerk proceeds to engage in arguing that it is. If you want people to wear masks than as a company you would expect all employees to ask a customer to please put one on as well as checking temperatures at the door, and either hand sanitizer or requiring gloves. I hear often following CVC guidelines. I have to question how is wearing a mask following CVC guidelines? The CVC tells us it is not healthy to wear a mask as it depleats our immunity system and allows our bodies to be acceptable to catching pretty much anything ! Again if you wish for customers to wear masks than ask in a polite tone. As well as underlining health conditions, which in my case masks it impossible to breath with a mask on! My constitutional rights and Hippa rights where both violated within a minute. If anyone is going to argue about whats a law, I would suggest taking a government class, possibly not dropping out of school. This was literally the most uneducated bark session Ive ever heard!If this Clerk knows the law so well, please go study law! However she could never pass a class let alone become any professional in this area. My husband and I stop in thjs location as well as the one between Concord and Jackson. We always buy something. So please take a look at my account. Do the math. What I purchase on average cost over a year and see just by one customer how much business you will now loose because of a rude uneducated clerk! Than remember im one chstomer, how many others has this happened to? I didnt get my birthday gift as you couldnt get past her rude aditude a big mouth! Being involved in business the amount of loss over one clerk is hardly worth paying her to drive off customers. In todays market with online shopping, stores like yours are becoming more rare and sales have slowed down in large amounts. How much should one rude clerk cost your company?My customer number is 551808. Please look into this incident as Im sure its not the first and it wont be the last.Sincerely A truly disappointed and disgusted customer.

Great customer service today when I made my purchase. Nice clean and organized store to visit. Ill be back again.

Had an awesome experience today met two awesome associates that answered all my questions and were very helpful will be back VERY SOON! #ediblemassage #aaroncolehale

Awesome customer service! Do the ladies a favor and bring your own credit card and have YOUR ID when making card purchases, this shouldnt have to be a drama filled conversation, common sense folks, common sense

The young lady in the store was very helpful in deed be back again

Very helpful they know when to offer help and when to leave you be amazing place

Welcoming, friendly, professional staff. Adult store. Tons of items. Enjoyable environment. Go and check it out.The chocolates were good and the dice were fun to play with.It was my first time ever visiting a place like this. It was awesome.

Very nice customer service clean organized store

This Lions Den Store is clean and generally has good customer service I was a little upset by the way I was treated during my last visit this past Saturday but upper manager from within the Lion Den company has since helped me resolve the problem I had. I will gladly visit this store again The Dvd selection has decreased in recent years but they still do have a nice selection!!! This store is kind of out my way but like they say you never know what you may find!!! I will visit this Lions Den store again when Im in the area.

I have been hear twice already. The environment is very friendly & professional. This one is at exit 16 I think & theres another one at exit 105? Both places are awesome. I would recommend them & the staff to anyone. I even like how some of the products are out on display & you can touch them & see if you like it unlike in Kentucky, you cant feel anything.

The place has a lot of everything, you can be completely certain that something will fit your need. I was looking for one specific item, but in my way out something caught my eye, I ended up buying 5 different items. What was the best is that they open 24h on the weekends

My husband and I stopped here on the way back to Fort Wayne. We had our 2 yr old daughter with us who we already know cannot go inside. I sWas out side with her just walking so we could both stretch our legs after being in the car for about 3 hours and the staff told me with it being an 18yr and older establishment that she was not even allowed on the property. Which I have worked at cirillas and boudoir noir which is an adult novelty store such as this and like all property it is public property out side. It states 18 and older to enter the store not to walk outside. Not bothering anyone. The staff was very rude when I explained my husband was inside and my daughter and i were just stretching our legs. Long story short my husband and I like our sex life as mich as the next couple but we wont be making a stop there again.

Love this place. Has everything I want. Been wanting to go back.

Great people

Ive only been there a few times - never to buy things, but my friends like to see me get nervous, lol. The staff was always very very friendly and the products were, erm.. Interesting to see, I guess, lol.Im a bit afraid to go in the bathrooms, as they smell odd. But its not bad.

I love this place!!

I love it all!!

Great store and awesome staff!!!