Me and my fiance created two heart shaped pots as a walk in during posted business hours with the assistance of a pleasant and helpful employee which we requested to be completed in the copper red raku glaze; we chose this color and finish as the employee showed us completed pieces for what we could expect our finished pieces to look like. We paid for the pieces and were told they would contact us when they were done.After almost two months of no communication from the business that they were finished, my fiance was finally able to pick them up only to see that the pots turned out vastly different than what we expected: green and purple/brown. The purple/brown pot has a matte finish around the sides that wasnt glossy, drips down the sides on the green bowl, rough clumpy material stuck in the finish of the purple/brown bowl with chips, and areas of bare pottery with no glaze. The cow skull piece broke off one bowl and without contacting me the studio made the decision to place in the other bowl without my approval. We were disappointed in the outcome and I contacted the owner immediately after.Four days later I attempted to have a mature and calm in-person conversation with the owner about these problems but I feel she took no accountability for the unsatisfactory condition of these finished pieces. She was incredibly rude and I feel made no attempt to listen to me as she talked over me and raised her voice at me. I found nothing on this companys website that would disclose that this glaze could turn out so different to potential customers choosing a specific color glaze or that customers could possibly expect pieces to have un-glazed areas, chipped areas, drips, and/or cracks. After leaving the store I subsequently received a text that me and my fiance are no longer welcome.We were offered a do-over on the bowls which I refused as I did not want to risk having more pieces completed in the same (in my opinion) unsatisfactory condition (this offer was later revoked as the owner stated we are no longer welcome). I requested what I felt was a reasonable solution in a partial refund due to a failure to provide proper and reasonable expectations of the pots but this was a refused solution by the business owner. I feel no sincere apology was made about this situation. I believe we purchased goods that were not finished or completed to any customer satisfaction. As a paying customer I wanted my concerns to be heard and to bring to light quality issues that could be affecting other customers pieces but I feel that the owner did not want to actively listen to these problems of 1) no communication and 2) the finished condition of the bowls and instead was defensive of the whole situation. Overall this was not only a highly disappointing experience but also the worse customer service Ive ever had from an individual.

Staff is amazing and so helpful! I am actually learning techniques and progressing more with each lesson. It’s a great place to go by yourself or as a date or with friends. The prices are so affordable and the teachers don’t rush you. I felt like I could take my time to really make my projects the way I wanted and start over if I made a mistake. I’m so glad to have a place like this in town where I can go relax, create, and learn!

Fun place to learn the pottery wheel. The teachers did a good job of explaining and helping.

Staff is super friendly and informative. They teach you that it’s okay to make mistakes, and they help you start over if you do. They walk you through each step and are always there if you need help. I feel like I really learned a lot, even with the one visit I had. I would highly recommend going here!! I cannot wait to go back!

Dani is a fantasticly sweet natured and wonderful individual. I feel she really cares about all her clients, regardless of age and capability. I also love the open feel of the shop, and the accessibility to bring my fur monsters with me when visiting.

What a fun place for an unusual diversion of time. For a small fee I got a tutorial on the pottery wheel and had an opportunity to make a heart-shaped bowl for my sweetheart. The staff is very friendly, and we even had live music. I confess, I grabbed the guitar and sang a song too- Ring of Fire.

Doesnt exist anymore! I never got my work that they were going to fire for me!

Rude and unwelcoming.

This place is great