Beautiful hotel. Sweeping views. Extremely helpful people.

The owner is really friendly and has built a really nice place. The room is spacious. Theres also a perfect size for a single occupant. We really enjoyed our stay here. For me, this is one of the nicest places Ive stayed. The self-checkout system they have is good as well, so you dont wake anyone up. I would recommend to anyone who needs an overnight close to the airport.

We stayed here at the end of our honeymoon and Chris, the front desk manager, and the Four Seasons’ staff could not have made it a more special experience. Chris upgraded us to an Executive King suite with an amazing view of the city. Chicago sunsets are absolutely amazing when viewed from the 37th floor. The bedding was soft and high quality and the bed was extremely comfortable. They are very generous with their amenities as well and the smell of white tea and rosemary and mint also pervaded the hotel as well as continued the theme in their body washes and lotions. We are so happy with our stay. I wish we had kids to bring to this property because their children’s amenities seemed really amazing.

This hotel is very very amazing! Very comfortable, clean, and luxury hotel. A bit expensive but its worth the money I pay. Excellent experience from the time we checked in to the time we checked out. All the staff were friendly and accommodating. Nice pool and relaxing atmosphere around, with bar outlets serving food and beverages around spacious seating areas. Thank you!

I want to give this hotel 5 stars but the pool situation with the kids is out of control. I picked this hotel because of the pool and it was over ran with children. They have an adults only time but it’s from like 9pm to 10pm. If I’m in downtown Chicago that’s the last place I’ll be at 9pm. The room had an amazing view and the staff was very friendly. Valet parking is expensive so be prepared. The complimentary coffee, got chocolate was outstanding and it’s connected to a shopping plaza so that’s nice. Great location as well.

It was a very well run hotel and the staff looks like they enjoy working there. Every staff member we came across, had a smile and nothing was too much trouble, even the cleaners. We also ate breakfast in the restaurant each morning, the food and service were excellent. We could ask for more from this Hotel! We will definitely be back!

Stayed at the Four Seasons on many occasions for weekend getaways. Excellent service and immaculate rooms. Every Four Seasons property we have stayed at has been a memorable experience!

(Four) Seasons Greetings to us!!I actually googled, Best Kid-Friendly Hotel Chicago and this came up Number 1 out of the Top 5. I read reviews etc but had no idea to the level of amazing service they have until me, my daughter and husband experienced for ourselves.First off, I received a courtesy call to let me know that they were undergoing construction.  This was little but goes a long way so that you know what to expect. This did not get in the way of our stay, though. They perfectly had alternatives in place.I would like for FS Chicago to note and this was my ONLY concern; the elevators were a bit aggressive (doors were shutting on you too fast before you even have the chance to get in it!), with all this construction talk, I thought I would add.Anyways, the location is in the heart of Michigan Ave--plenty to do. Their valet service does not disappoint. Their front desk was friendly, very informative and professional. The hotels entire staff and their tremendous service was consistent.This hotel also has a swimming pool, huge fitness center and spa, room service+, great views from your room (cant go wrong with city or lake).@Parents, they treat your kids like royalty here!  They roll out the red carpet for your tiny humans. Your kids will never be bored. If you have little ones, Four has a playroom with toys, games, etc.. Dont worry about packing up much especially for swimming too--they have bite sized bathrobes and slippers even water vests and noodles.Speaking of packing light, I forgot to pack my cell phone charger and they literally have all types of cables available by your bedside table (Lifesavers)...Overall, I was very happy and will recommend this place all day. I cant complain about their rates--you will definitely see where your money is going towards.

Amazing service. Fantastic food. Whenever my grandparents visit Chicago they stay here because there is no place better

I loved seeing the pictures on here until i started crying bc i’m too broke too even stay at a hotel for $10. i’ll just go back and sit in my pond. ribbit

It is an opulent, relaxing, elegant stay every time we come. The staff are attentive and always ready to come to help. Housekeeping will address any need you have. And there’s always little surprises here and there for you to find every visit, be it from the lobby, the restaurant, or more. We stay in the lake view suites and the view is amazing at any floor. The living area with the complimentary Nespresso, the comfortable and warm beds, the shower, everything is great and inviting. Plus, you are so close to many great places near Michigan Avenue, Rush Street, or Oak Street. If you love shopping, this is the place to stay (and that’s almost forgetting the hotel is atop a 6 story Bloomingdales).If I have one caveat (if I were able to rate by half stars, I would have given a 4.5), there are some parts of the structure that is showing its age. The elevators are a little shaky, there are some stains on carpeting in the rooms, and some of the cups I noticed are cracked. But honestly? Given the whole experience I am willing to overlook it and come back year over year. The cost is a lot, but if you can afford it I would recommend this immensely.

Great value. Large clean rooms. Everyone was so helpful and friendly.

Great place for a staycation if you need a change of scenery while you work from home and socially distance yourself from fun.

Service was impeccable. The room had a spectacular view of the lake. The common areas however are being remodeled and the lobby was spartan and there was a make shift bar and and restaurant. This detracted from the overall ambience and experience. I wish the construction was disclosed prior to booking.

Excelent service, great location. One of the best hotel in Chicago

Great hotel, great location, great service, and great views

Loving our first stay at the Four Seasons Chicago. The staff is very nice and professional. We got an upgrade to a suite on the 35th floor with a stunning view of Chicago. The housekeeping is really good. They use Rishi tea and put it in the rooms and set up complimentary stations until mid morning. The spa is very nice. I used the jacuzzi and pool and steam and sauna several times. They have towels and robes and drinks and all the amenities. The breakfast at the hotel was soooo yummy. I had the egg white frittata every morning. The lobby is relaxing and great for work too and the art work is gorgeous!!!!! They made this a nice birthday for me.

Best experience in a hotel. I have been to many. This one is special.

Everything is amazing the service was great I did come back so I hope if you go there and you enjoy it bye

I loved my experience at the Four Seasons Chicago. The room was so chic and had unreal views of Lake Michigan. The pool was breathtaking. Like all Four Seasons, the service was amazing. I would 100% recommend it.

Great location for all of the mag mile shopping. All of the staff were very nice. Room service was amazing and incredibly prompt and food was nice and hot and cooked the way you want. The suites are a great size and 2 bathrooms are always a plus traveling with multiple women. What a bonus that was. It was all of the little amenities that stood out the most. From the umbrellas when its raining out to the jewelry pouches that were left for my jewelry and the eye glass wipe cloths for your glasses. I appreciate detail very much and this place always recognizes and provides it in every way. Just dont forget to tip your bellhops. They work hard and arent paid near what theyre worth.

Lives up to their reputation and so great to see it in the best city. Worth the staycation!

I don’t have one bad thing to say about four seasons Chicago. Doormen are very nice and helpful if you have any questions about where to go around town and the front desk is very welcoming.

Its a lovely place with great service. Having a fantastic time here.

Was lucky to catch happy hour. Half off appetizers! Great service and very comfortable.

Excellent/Luxury Business/Family- Oriented Hotel(+ Best Cheesecake ). Thank you.

Great hotel. Wish I could have been there more than 21 hrs. If taking a suit in hand-luggage from London, they press suits in an hour- great for a wedding later that day.Cab drivers also know another 4-Seasons hotel, so give them the address - you will have it on the ESTA

Excellent service- ask for the city view

This hotel well deserves its five stars and five diamonds. My girlfriend and I celebrated her birthday here and everything was amazing. The staff were very helpful and always on time, the views are amazing here, and the hotel is within walking distance of restaurants and stores. I would Highly recommend this as a place to stay in Chicago. Thank you Four Seasons for an amazing time!

Nice hotel in great downtown location. Good restaurants within walkable distance. The hotel is clean, and has a very friendly staff. The room however was a bit small, and the bathroom was even smaller. As a 64 man it wasnt my favorite place to stay. Definitely not worth the price tag, but if youre not paying for it, its ok I guess.

Very good location. On Michigan avenue. Friendly staff. Clean its should be 6 star hotel

Restaurant and bar was closed. Nothing to do except literally sleep there. No accommodations were offered for the inconvenience. How are you not going to have a restaurant or bar at a 5 star hotel???

This is a sometimes overlooked hotel on Magnificent Mile. We booked a lake view king for a long weekend. View was spectacular and the room quiet and very comfortable. Staff are uniformly helpful and pleasant. Happy hour on the 7th floor bar starts at 5pm and is a great way to relax after a day of walking and touring the great art museums here. The hotel is also connected to an indoor shopping mall next door. A great stay in Chicago.

Great location great staff great place to stay. First class!

Probably one of the best city hotel. Just one criticism, no Nespresso machine in the room!Otherwise, impeccable service in all areas. Great restaurant, bar, gym, pool and location. Typical Four Seasons decorations. Understated but functional. USB charger for phones on bedside is great touch. Stay here if you can afford it.

An annual tradition for Christmas cocktails. Allows pets. Decorates big for the holidays.

Such a wonderful hotel to stay in. I am really glad that we were able to stumble upon Four Seasons Hotel in Chicago. The service was great. The room was very beautiful specially the view outside. Thank you. I highly recommend.

Amazing suite...the best concierge staff and what a view️ The art throughout the hotel was AMAZING as well. Thank you Four Seasons!!!!

Really great staff and team over there at Four Seasons Hotel Chicago! It was a wonderful experience getting to work with Lynn from the Four Seasons. She was incredibly precise, detail-oriented, and professional, Id highly recommend this great company! - Samantha B.

Stellar. Beautiful corner room with awesome view. Treated my kids like royalty. Staff was superb. Perfect location...steps from Michigan Ave. Treat yourself!!!

Attended a fantastic event here for the Chicago Police Foundation. Food was fantastic and this place is beautiful.

Staff are very friendly. Looking forward to the renovated dining experiences!

This was such a luxurious stay. I booked it after winning a big court case against my ex husband and needing a serious break from life. I got a great deal on a room, and I cant believe the service and amenities for that price. Everything smelled good, the beds felt like clouds in heaven, the pool was straight out of a Greek gods mansion. Im a tea afficionado and they had an incredible tea selection. Everyone was so helpful and nice and made it so relaxing and pleasurable. The only thing I didnt love was my massage. It was ok, but not great, I prefer the Peninsulas spa and spa services. But I would still stay again, just walk over to the Peninsulas spa for your day treatments. Thank you for a drool worthy, Taylor Swift I forgot that you existed, therapy weekend.

There was nothing to complain about. Doormen, front staff, Allium staff, spa staff, and housekeeping were all outstanding. I am very satisfied and will return; they made me and my children feel very special!

Beautiful room, super comfy beds, a comforter that I wish I could take home. The staff is friendly and very courteous. We felt like queens

I have traveled extensively both domestic and internationally, and I must say that the Four Seasons Chicago is perhaps one of the finest hotels I have ever had the pleasure of being a guest. The staff, service, cuisine, accommodations, and location are all superb. Id like to specifically mention the staff from the front desk & Allium restaurant. I didnt catch everyones name, but Tripper, Brooke, Rachel, Thomas, and many others provided impeccable service. The housekeeping staff also went above and beyond in their cleanliness and duties. I am confident that whenever I am in Chicago, this will always be my number one choice.

Super nice place. Staff is always the four seasons strong suit and that is true here as well. The restaurant is ok, but the brunch is a major disappointment,which is strange because usually the four seasons kills on those.

Went for cocktails and apps. The hanging Lavash bread was amazing and fun to eat.

Had a meeting and reception there. Food was top drawer. Good service with opulent surroundings.

Stunning gorgeous hotel. The first night I had a one bedroom suite which faced south and wasnt the view I wanted so I upgraded to the Author suite for 5 nights on the 46th floor with a birds eye view of the Lake, the bannock tower and downtown to sears tower. The view was stunning. I would sit on the sofa and look downtown for hours.The suite was lavishly decorated. Extremely comfortable.Food was delicious. Service was perfect. The spa was exceptional and I used the spa allot. They went out of their way and found me a large bath robe to make me feel more comfortable.Staff are wonderful, friendly, helpful and extremely professional.Its the perfect and only place to stay in Chicago.

Great location. Near to shopping and great restaurants.The staff was exceptional. Very helpful and accommodating.

Absolutely amazing experience! The second we got there John in valet was helpful and friendly, and it just went uphill from there! The room was absolutely gorgeous with a view of the lake and city, and upon check in they told my boyfriend and I happy anniversary and even sent up a cake for us to enjoy! We dined in their restaurant as well and our waitress Sarah was phenomenal! Best customer service I’ve ever received was from this hotel, and it’s why we keep coming back!

There is few places in all of chicago i can imagine being nicer to visit, placed in tbe cities beating heart it shines as a singular and immaculate grounds. You pay for what you get. With the Four Seasons you get exactly what youd expect.

Great service! Nice staff! Beautiful rooms. Happy with the stay

Always a nice stay here. Cant wait to see what its like after the renovations!

Four seasons was very professional, friendly emoloyees, the welcoming feel you received upon arriving was unbelievable. The hotel itself was amazing, completely home away from home.Close to everything downtown.

The Spa is Exceptional!!!!Graciously greeted by name as soon as I stepped off the elevator. Sara worked to completely relax me before the massage even began. Saras Massage was EXQUISITE! Her hands felt like silk. She was both professional & considerate. However, Mia is the real MVP, being superbly intuitive, thorough and accommodating!!! Ask for her when making your appointment AND definitely meet while there!!!

Impeccable service!! Everyone was super pleasant. Room upkeep was incredible!

Luxurious. Bathroom is beautiful. Bed is comfortable. Down pillows and comforter is wonderful. Slippers a nice touch. Water and chocolates every night. View is magnificent. However room is a little small. No desk! Lack of outlets for electronic devices. Dental and shaving kits are bottom rate. Unacceptable.

Simply put one of the best hotels Ive ever stayed in. The service is second to none. We were in Chicago to see Luke Bryan at the United Center so decided to upgrade to a suite for the night. The room is not as modern as the Four Seasons in St Louis. However, the beds are comfortable everything is top quality. At breakfast the next morning we were even asked How the Luke Bryan concert was the previous night...That was impressive ! Breakfast is superb. Its all A La Carte but there is a price to pay. To be honest would i spend $120+ on a breakfast everyday ? Absolutely not. However, once in a while its worth doing it. Would I stay again....Of course : )

Home away from home. Thanks for increadably friendly staff for all accomidations and hospitality they offered for us this holiday season.

Four Seasons Chicago is always amazing!!

If you havent had the chance to stay here, do so on your next trip or stay-cation. Located on Michigan Ave right by John Hancock/Water Tower gives you prime shopping and dining. Their rooms are exquisite and with the pool/sauna/steam room and other amenities your stay will be more then comfortable. Check out their restaurant.5 stars!

We always enjoy staying at the Four Season’s. Unfortunately, this stay I felt like the room we were given was very tiny. We did have a lake view so that helped.

I have stayed in hotels all over the world - some good, some bad, some in the middle - but I have just found one of the best ever. I serioously cannot find one thing wrong or that I dont like. Attention to detail is amazing. And we LOVE Chicago!!

Absolutely perfect. Impeccably clean and luxurious with excellent service.

Beautiful! Excellent customer service, the food was fresh and delicious. We loved the view from our room, the lake front and city life at night, breathtaking! Quaint ambiance throughout the entire hotel. We plan on coming back for sure!

It’s the four seasons!!! What’s not to love!!!

Great location amazing service...when is bar opening backnup!?

Upon arrival in vallet parking no one helped me with my bags so I unloaded my things onto a bell cart which I was then approached in a unfriendly manner saying I wasnt allowed to use them and to get help from someone (not him). I then advanced to the next person and was greeted with the same unfriendly and unhelpful note. I then found someone to help because I wasnt allowed to use the cart myself and said he would be up to the room at the same time as me which I stressed was important because I needed to change for an event. The check in process went fairly well but it took the bags 10 minutes to get to my room. When I first entered my room, literally the first thing I saw was a piece of trash on the ground. I was also told through a friend (not the hotel in advance) that the bar and restaurant was closed so I brought a drink and snack. The issue is that the fridge uses weight sensors and had no room for any of my items which caused me to need remove items which resulted in a $90 charge to my card. The charge is now in the process of being removed because nothing was actually used (items were put back) but it will take 3-5 days for this to happen. When I left the vallet driver came up to me to offer my keys and as I extended my hand he then pulled the keys back and extended an empty hand for a tip which was surprisingly awkward and drawn out by him. I then had to load everything myself besides 1 bag which he grabbed after I tipped him. The bags he knew were mine could have been loaded in advance because the vallet checkout also did not go smoothly because they were having issues finding my company account to charge it to. Overall I was not impressed by the customer service, room, process, and communication in comparison to an average hotel. When you account for this being the 4 Seasons my let down is only compounded.

Rooms were really nice. Big king size bed. The room creaked like you were on the ship but they provide ear plugs to sleep at night. We loved the direct indoor access to the mall and everyone has been really nice to us.

Superb hotel, fabulous location and excellent friendly staff. Had a wonderful stay. Room was large, clean and well stocked (mini bar). Housekeeping was excellent and non intrusive. Location of the hotel is superb, on Magnificent Mile.

We enjoyed a delicious breakfast. Half of our party when to the buffet while the other half ordered from the menu. Everything was absolutely great! The staff were very friendly and attentive. We always enjoy our time there.

A step away from Michigan ave. Close to everything. Best part of town.

Staff were very nice and the room was exquisite and the location was close to many restaurants.

The staff at the Four Seasons was just so kind and helpful. The room had a spectacular view. The hotel and the room was very clean. Food was great. It was a wonderful stay, thank you for the excellent hospitality!

One of the finest hotels in Chicago. Service is simply unmatched and it is in the heart of Chicagos Gold Coast.

Amazing experiencein this luxury hotel. To bad the beautiful swimming pool isnt reservated for adults only.

I was at the hotel to babysit for a family. The hotel had a kids playroom for guests to use. It has a good variety of toys for a lot of ages. The kids I was watching was entertained for the half hour that we spent there!

Service was exceptional. From the doorman to reception to housekeeping to the bartender in the bar. Truly amazing service.

I normally can’t splurge on a luxury like The Four Seasons, but for one night in town with a 17 year old and a 2 1/2 year old, it seemed like a great choice for its kid friendly amenities and teenager pleasing proximity to attractions, restaurants, and shopping. The ice cream man (or person) was a hit with both kids. I’m not sure how often we can make it happen, but for a night to feel like VIPs in the Windy City it was totally worth it!

Its the Four Seasons, do I need to say more? We had a great time at the Four Seasons. Its perfectly located and a great place to have business meetings. Also great place to have lunch, have a drink at happy hour, and even dinner.However, Chicago has so many great restaurants and a lot of great eating experiences so I recommend venturing out of the hotel at dinner time. While in Chicago you might want to take the boat tour also known as the architecture tour.

The public bathroom is luxurious so you know its elite... Very nice and professional staff and doorman are extremely helpful...

Very friendly services! But definitely could use a better food selection for late night guestes. And Im only saying that because on our way back to the hotel 6 guests in the Limo wanted to order food. But all I could hear is how limited and mediocre the food selection is or was..

Great property. Pricey however. Quiet rooms but in heart of Michigan Avenue

The Lobby bar is a great small space that takes you back in time. Oak paneled beauty.

Stayed for a meeting and it was excellent! Room was big and clean. Housekeeper was excellent! Meals were terrific too!

It was OK, unfortunately, just Ok... I would expect high standards and very good service as it should be at the 5-star hotel...

Love this place and cannot wait to come back. The quality of service and staff here is impeccable. This is A true 5 star hotel. Thank youMr. Jobe room #4001

Great views and helpful staff make this hotel an experience to remember

Super! Excellent Stay from day one till the last moment.

Nice property. Not quite on par with the Ritz Carlton. Excellent staff though

The hotel is beautiful and conveniently located within walking distance of Michigan ave where all of the shops are. We were welcome with strawberries and other desserts to dip into a warm chocolate fudge. The service and people there are also amazing. You are given two cleaning services a day with morning room service and nightly turndown service which is awesome after a day of shopping and exploring.

Location, view, little bar, and the,art. Concierge outstanding. Needs 2 chairs per room, wish for a double sink.

Truly outstanding hotel. Great location, outstanding and friendly service, comfortable beds, well appointed bathrooms....you cant go wrong here

Excellent hotel, perfectly located, nice rooms, great views, great gym and fab pool. Everything a traveller needs wrapped up as a stylish offer.

Always a classic no matter where you travel to. I tried their Bar up by the Lobby and the classic and refined atmosphere never disappoints. Go check it out whether you’re a guest of the hotel or just a visitor. They’ll take good care of you.

Great location and staff is on point. Great views of the city and also Lake Michigan on the higher floors.

The bar Hamburger at Allium is really good. And the sunday brunch. And the sercice is aleays good at this hotels

Pure perfection: check in, personnel, room, food, spa,....everything is just perfect